Google Charts Reviews

As a free tool with massively powerful, infinitely customisable charts that can be dynamically updated - Google Charts is my favourite data visualisation tool. However, my hatred of JavaScript does jade my view on it. This is the price of the tool though, and I'm glad it's available for me.

So far I have not really encountered issues with Google Charts. I very rarely encounter any glitches when using this tool. If in case a glitch or bug starts to show up, it normally only takes a few minutes for the issue to be resolved without even having to report it. The reliability of this tool is just superb.

Google is pretty difficult to get in touch with if you have any specific questions, in my opinion. This is probably due to the massive need and the numbers of a Google Help team would likely just keep ballooning. I think a chat function that is in real-time would really help.

The support team is hard to contact and reach at Google to begin with. Support is not great for the free plans.

I have not really had any issues with the software, so I have not experienced any problems with the support team.

Google Charts support team is difficult to reach and can be hard to talk to someone on the phone. It is easier via email.

The support team is difficult to get in touch with and not very responsive.

The documentation for Google Charts is fairly thorough. However, if you need help, finding support is usually very slow (as with most Google Productions).

Google is really good with the support as always.

We did not need to reach out to support so I cannot accurately rate their performance.

They never answer and it takes forever to get a response. They also are not very helpful.

Support team is hard to reach, but they are helpful once you are able to contact them. And, there are also a lot of resources online.

The support team can be hard to reach at times.

Haven’t used the support team much personally but understand from others it’s adequate.

I have not required support from the Google Charts's support team.

Google overall had very few outages when we're still with G suite and google charts needs support only when users want customization and are aware of which programming language or API package to use. Otherwise functional users need not need support in terms of working with Google Charts apart from the initial onboarding phase.

Don't use Google Chart's support team. That is why you get it, to self serve making users more independent. There is a Google Charts forum where users to collaborate ideas and tips graphically and in a learning professional manner. The tool has lots of releases keeping the functionality and technical details up to date.

There are some documentation, user guides and blogs regarding the usage of Google Charts. We did not interact with the Google Charts support team directly, hence unable to comment. Overall, given the ease of use and reliability of Google Charts, support was not as much needed compared to other tools.

I haven’t used the support team much. The software was straight forward, however it was not as popular as other softwares like PowerPoint and excel. So during transition to the next team, I felt there could have been better tutorials and videos, it needs more popularity/marketing to gain more users.

Support team is good, only a few instances we have connected with the support team and it was a good experience.

Google has a very good customer service support system. It's easy to search FAQ if you need help faster.

Although we never did require support from the Team, there are a lot of tutorials and walkthroughs that are essentially very helpful.

I do not have experience with their support team, so this question is not applicable, but typically good support is very responsive and helpful.

We great! Not a whole lot of meetings but the set up was not very hard.

Haven't needed support much, but it's always been responsive when necessary.