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Google Chat

Google Chat

Overview

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate,…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (20)
    9.0
    90%
  • Notifications (20)
    8.9
    89%
  • Mobile Access (19)
    8.4
    84%
  • Discussions (18)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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49 people also want pricing

Alternatives Pricing

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools,…

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Product Demos

Google Workspace for Government Demo Series: Google Chat

YouTube

PiBot : Google chat Bot to interact with Raspberry Pi

YouTube

Hangouts App Is Gone | How To Install, Send Message From Google Chat App | Demo In Tamil

YouTube

DailyBot for Google Chat — check-ins, standups, polls, mood tracking, kudos and shortcuts automation

YouTube

Integrate Dialogflow with Google Chat

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.2
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.3
Avg 8.1
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Product Details

What is Google Chat?

Google Chat Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.

VIRNECT Remote, Space, and Showbie are common alternatives for Google Chat.

Reviewers rate Chat and Integrates with Outlook and Device sync highest, with a score of 9.

The most common users of Google Chat are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(144)

Attribute Ratings

Reviews

(1-19 of 19)
Companies can't remove reviews or game the system. Here's why
Score 6 out of 10
Vetted Review
Verified User
Incentivized
The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might not like it in my opinion.
Anurag Kushwaha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use it because of it is already available into the google gmail so for using this I do not have to install any external software for this which can take the storage of my device for installation. The other software was taking much data in comparison to the Google Chat.
Score 8 out of 10
Vetted Review
Verified User
You do not need to download anything when using Google Chat yet in Webex sometimes it does only work if you download a file. This is similar to Skype where you need to have the application on your computer. Google Chat has added a lot with the great support they have online.
Ryan Mays | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses the entire Google Suite of products, so the integration with Google Drive and especially Gmail made this decision a "no brainer". In canvassing most of our employees, many of them had more experience using this product as opposed to Skype, and the feedback was overwhelmingly positive.
carlos ibarra | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Google Hangouts is the better app for saving chats. With Slack, you'll need to buy a premium license and if your team reaches more than 20 members then things can get expensive. Slack may be cheaper initially but as soon as somebody adds new employees or contractors they will all have their own accounts with different pricing structures which make managing access difficult (if not impossible). That's why I recommend using Google Hangout instead- it stores everything in one place without any extra fees!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google hangout is very easy to install and you do not have to purchase this feature additionally, this comes with the google product. You can use this product even without installing the additional software. You can work while chatting with your colleagues easily. It can work with low network frequency as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Hangouts Chat is better in many ways compared to other products. First, it is affordable. Secondly, integration with other Google products is straightforward. Thirdly and most importantly, I find Google Hangouts Chat more capable than other tools in its category.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With Google Hangouts Chat, there is better collaboration and communication not only because it has the best features and that it is affordable, but because it integrates well with other Google products. Therefore if your business uses many Google solutions, then Google Hangouts Chat will definitely be a great choice.
August 06, 2021

Chill Lounge Chats

Score 9 out of 10
Vetted Review
Verified User
Incentivized
For me, I'd rather use Google Hangouts Chat than Microsoft Teams. Based on my experience Google Hangouts is way less complicated than Microsoft Teams. I don't like complicated and Microsoft Teams for me is complicated. Let's say for a first-time user for both platforms I'd say the first-time user will use Google Hangouts Chat instead because it is easy to use and very friendly. I think that is the secret to get more users. Less complicated and organized apps.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Hangouts Chat is simple to use and understand unlike other complicated solutions. The software is affordable and offers great features and integration with other Google products is easy which is a plus. In a nutshell, I haven't used such a resourceful software and we couldn't have chosen a better tool.
Kristi R-C, CTS, CQT | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Zoom
Schools, in my area at least, are not being allowed to use Zoom because of incidences of security breaches known as "Zoom bombs," so the schools here chose to use Google Hangouts Chat. That means if I want to talk to the kids or the teachers, I need to use Google Hangouts Chat.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
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