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Google Chat

Google Chat

Overview

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate,…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (20)
    9.0
    90%
  • Notifications (20)
    8.9
    89%
  • Mobile Access (19)
    8.4
    84%
  • Discussions (18)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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49 people also want pricing

Alternatives Pricing

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools,…

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Product Demos

Google Workspace for Government Demo Series: Google Chat

YouTube

PiBot : Google chat Bot to interact with Raspberry Pi

YouTube

Hangouts App Is Gone | How To Install, Send Message From Google Chat App | Demo In Tamil

YouTube

DailyBot for Google Chat — check-ins, standups, polls, mood tracking, kudos and shortcuts automation

YouTube

Integrate Dialogflow with Google Chat

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.2
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.3
Avg 8.1
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Product Details

What is Google Chat?

Google Chat Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.

VIRNECT Remote, Space, and Showbie are common alternatives for Google Chat.

Reviewers rate Chat and Integrates with Outlook and Device sync highest, with a score of 9.

The most common users of Google Chat are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(144)

Attribute Ratings

Reviews

(1-20 of 20)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
If the company is IT comoany and has Google Suite license and wants to spare money on communication tool -> then Google Chat is a really good choice. For non-IT companies, Google Suite can be also suitable option. In all other cases - if the company has at least 3+ IT teams/departments, then it's better to use Slack in my opinion.
Anurag Kushwaha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Google Chat is good for me to do easily communicate with the team mate to discuss about the project by creating group space for the project and get the information about the progress of the project. Its good for immediately schedule meeting to discuss for the doubts and requirements which are needed for the project.
Score 8 out of 10
Vetted Review
Verified User
Google Chat is well supported by the company. It is very simple to use. Used it without any downloads. You can use it for free as well at times. Google Chat is good for medium to small sized companies where you just need an internet connection to connect with your team. It is very simple also to use it from your mobile phone.
Ryan Mays | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
While you are calling cients and for you to save time utilizing knowledge base tool, It is way easier to directly message other user or announce it in a room I think Google Hangouts Chat is well suited. Sometimes it is less appropriate if the room is created for business process related but bombareded with unrelated topics.or sometimes they are depending on the chat answers and not not getting or learning something on the process.
carlos ibarra | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Google hangouts chat has a confusing user interface that is not helpful in terms of sharing files and documents. People who work within my organization prefer using another messaging app for internal communication, which allows faster ways to distribute content across different channels or topics when necessary- Google's chat lacks an easy way to share anything with anyone else on your team without switching between tabs/pages all day long! You can't just send someone some quick information like you would through email--you have too many other options available but they're buried beneath layers upon layers where stuff collect save up until its time. Google hangout is a great tool for easy video calls. It's very well suited when I want to have an in-depth discussion with my team, so we still use google hangouts at my company! Creating a chatroom or meeting has never been easier - just share the link and everyone can join from anywhere around the world no matter what browser they're using.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Hangout has helped us during these difficulties a lot, important is to have a connection without any trouble and this application has helped a lot, especially when you have to connect with your peers globally. You are just one click away from your peer to connect with them where ever they are.
Score 9 out of 10
Vetted Review
Verified User
Google Hangout is well suited for fast-moving small teams. Its instant messaging and calling features are free. Therefore, it is an affordable solution for small startups/companies/daily regular users, etc. However, a large team with a lot of focus will find it difficult to properly utilize. Only a single channel for all the teams makes it hard to manage and use. Also, enterprises will have some issues sharing their data over Hangouts.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If your business is considering a collaboration tool for the team or business, then Google Hangouts Chat is the best you can get at a price that you can afford. The software offers great features and makes collaboration and internal communications easy.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Hangouts Chat is suitable for all businesses because it makes communication and collaboration easy which are recipients to better productivity and all businesses want this right? Therefore if you are looking for the best software in this category, I recommend you try Google Hangouts Chat.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Hangouts Chat is a great tool for both business and personal use. It makes collaboration easy which is important for business performance. The communication capabilities also make working together easy. I wouldn't say which businesses specific would benefit from Google Hangouts Chat because all businesses need such software.
August 06, 2021

Chill Lounge Chats

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I'd give 9. Let's start with the upside of Google Hangouts Chat. It is a very friendly tool, helps a lot in so many ways. Communication whether for business or personal use its fine. I find that it's really good unlike other communication tools [because] some of them are for business use only. I recommend this for whatever way they use this. The downside is less customization. Like the themes and fonts. I'd really love that option.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When it comes to collaboration and internal collaboration, I recommend Google Hangouts Chat. It is so easy to use and offers amazing features that makes working together a breeze. Therefore this software is suitable for any business looking forward to streamline collaboration and communication at the workplace.
Sizwe Mlotshwa, CSAE | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
If your organization is invested in G-suite then the tight integration with G-suite makes it a no-brainer. For organizations invested in other software platforms, however, then the IM product that comes with that platform would probably be a better suit.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Hangouts Chat is one of the best chat/call/communications app for business organisations like ours, 95% of our team is working from different parts of the world so efficient communications is always important to us. Google Hangouts Chat has everything to achieve that important communication part of our organisation.
Kristi R-C, CTS, CQT | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Hangouts Chat is well suited for those K-12 schools where you need to manage a group of students who are on Chromebooks and need to communicate with their classmates. The way it works is simple enough for the kids to be able to use it, and the teachers like the fact that all students are doing the same thing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I would highly recommend Google hangouts. It is extremely helpful in increasing communication, especially in an environment like the one we have here. We are a mobile workplace, with a lot of employees that work from home or in the field, and Google Hangouts helps connect everyone. It is the easiest way for people to quickly get answers or to make others aware of breaks, etc. As someone who hates talking on the phone, Google Hangouts is my preferred method of communication.
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