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Google Chat

Google Chat

Overview

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate,…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (20)
    9.0
    90%
  • Notifications (20)
    8.9
    89%
  • Mobile Access (19)
    8.4
    84%
  • Discussions (18)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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49 people also want pricing

Alternatives Pricing

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools,…

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Product Demos

Google Workspace for Government Demo Series: Google Chat

YouTube

PiBot : Google chat Bot to interact with Raspberry Pi

YouTube

Hangouts App Is Gone | How To Install, Send Message From Google Chat App | Demo In Tamil

YouTube

DailyBot for Google Chat — check-ins, standups, polls, mood tracking, kudos and shortcuts automation

YouTube

Integrate Dialogflow with Google Chat

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.2
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.3
Avg 8.1
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Product Details

What is Google Chat?

Google Chat Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.

VIRNECT Remote, Space, and Showbie are common alternatives for Google Chat.

Reviewers rate Chat and Integrates with Outlook and Device sync highest, with a score of 9.

The most common users of Google Chat are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(144)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
Google Chat is one of the best tools we use in the organization as it is very simple to use. You just need an internet connection, no downloads are required and it does not have restrictions on the operating system you are using. The only issue with Google Chat is that the chat can jump from time time to time therefore it would be good if they can fix it.
  • You do not need an account with Google Chat you only need an account with Google.
  • Technical support is excellent.
  • There are many videos that explains how to use it.
  • There is no limitation to the number of people to join the chat.
  • You can have private rooms for chatting.
  • You can visualize your chat with a video link.
  • Issues sometimes when loading chats. Needs to be fixed.
  • If Google is down then everything is down.
Google Chat is well supported by the company. It is very simple to use. Used it without any downloads. You can use it for free as well at times. Google Chat is good for medium to small sized companies where you just need an internet connection to connect with your team. It is very simple also to use it from your mobile phone.
Project Management (7)
84.28571428571429%
8.4
Task Management
80%
8.0
Gantt Charts
60%
6.0
Scheduling
70%
7.0
Workflow Automation
90%
9.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
90%
9.0
Communication (8)
80%
8.0
Chat
90%
9.0
Notifications
90%
9.0
Discussions
80%
8.0
Surveys
60%
6.0
Internal knowledgebase
70%
7.0
Integrates with GoToMeeting
80%
8.0
Integrates with Gmail and Google Hangouts
80%
8.0
Integrates with Outlook
90%
9.0
File Sharing & Management (8)
83.75%
8.4
Versioning
70%
7.0
Video files
80%
8.0
Audio files
90%
9.0
Document collaboration
90%
9.0
Access control
70%
7.0
Advanced security features
100%
10.0
Integrates with Google Drive
80%
8.0
Device sync
90%
9.0
  • We managed to make daily remote meetings using this application which resulted in increasing profit.
  • We could communicate with people who has internet only without telephone lines. Also increase in sales.
  • We managed to perform morning late meetings using this application and used it for free for sometime which saved some cost.
You do not need to download anything when using Google Chat yet in Webex sometimes it does only work if you download a file. This is similar to Skype where you need to have the application on your computer. Google Chat has added a lot with the great support they have online.
500
Sales department, Marketing, Purchasing, Finance and Administration. Moreover this is more used by top management when meeting with unit heads and regional managers in different countries.

It is also used when calling clients outside of the company and it is used for remote chats and file sharing / downloading with different staff.
20
Staff working for the Information Technology department in different locations and others were trained in certain departments where there are technical professionals to support.
  • Morning meetings.
  • Remote meetings for areas with no telecom.
  • International meetings with clients.
  • Discussing deals with partners.
  • Discussing the annual plan and budget for the organization.
  • Interviews with new staff members.
  • It could work as an online support environment for Sales.
  • It could be used as a support environment for computer issues and technical issues.
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
August 06, 2021

Chill Lounge Chats

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Hangouts Chat is our means of communication with our team. We have a group chat and we also have a personal message inbox. We are using our business email address. We also use the video call of Google Hangouts Chat if we need to. Google Hangouts Chat is very useful and so convenient because we can also use it not only on our computer but also on our mobile phones.
  • You can view separately the files sent in the chats
  • Nature friendly theme
  • All in one use
  • I hope we can customize themes and fonts
  • Calling is sometimes confusing. It sends a google meet link when trying to call
  • Lifer ambiance
I'd give 9. Let's start with the upside of Google Hangouts Chat. It is a very friendly tool, helps a lot in so many ways. Communication whether for business or personal use its fine. I find that it's really good unlike other communication tools [because] some of them are for business use only. I recommend this for whatever way they use this. The downside is less customization. Like the themes and fonts. I'd really love that option.
Project Management (5)
100%
10.0
Task Management
100%
10.0
Scheduling
100%
10.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
100%
10.0
Communication (5)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Integrates with GoToMeeting
100%
10.0
Integrates with Gmail and Google Hangouts
100%
10.0
File Sharing & Management (8)
100%
10.0
Versioning
100%
10.0
Video files
100%
10.0
Audio files
100%
10.0
Document collaboration
100%
10.0
Access control
100%
10.0
Advanced security features
100%
10.0
Integrates with Google Drive
100%
10.0
Device sync
100%
10.0
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
For me, I'd rather use Google Hangouts Chat than Microsoft Teams. Based on my experience Google Hangouts is way less complicated than Microsoft Teams. I don't like complicated and Microsoft Teams for me is complicated. Let's say for a first-time user for both platforms I'd say the first-time user will use Google Hangouts Chat instead because it is easy to use and very friendly. I think that is the secret to get more users. Less complicated and organized apps.
10000
Our organization is an offshore call center. We work for different kinds of companies all over the world to be Customer Service Representative, Sales Representative, and many more roles. We use Google Hangouts Chat as our main tool for communication. Google Hangouts Chat plays a big part in our organization. Well, what is an organization without communication, Right?
  • Communication
  • Connection
  • Report
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