Google Chat

Google Chat

About TrustRadius Scoring
Score 8.1 out of 100
Google Chat

Overview

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate,...
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Recent Reviews

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Popular Features

View all 23 features
  • Mobile Access (16)
    9.4
    94%
  • Chat (17)
    9.4
    94%
  • Notifications (17)
    8.9
    89%
  • Discussions (15)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Unavailable

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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9 people want pricing too

Alternatives Pricing

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools,…

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Features Scorecard

Project Management

8.7
87%

Communication

9.0
90%

File Sharing & Management

8.5
85%
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Product Details

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.

Google Chat Competitors

Google Chat Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.

VIRNECT Remote, Space, and Showbie are common alternatives for Google Chat.

Reviewers rate Integrates with Gmail and Google Hangouts highest, with a score of 9.8.

The most common users of Google Chat are from Enterprises (1,001+ employees) and the Information Technology & Services industry.
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Comparisons

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Reviews and Ratings

 (120)

Ratings

Reviews

(1-17 of 17)
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Ryan Mays | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Create internal/operational efficiencies.
  • Enhance decision making.
  • Improve business process agility.
  • Improve customer relations/service.
  • Text boxes have an aggravating way of resizing itself.
  • Inability to dock the conversation list.
  • Conversations can jump around quite often.
  • Searching for specific instances or keywords sometimes is not efficient.
Rishi Pal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Easy to use interface
  • Fast connectivity and portability to use from phone, tab etc.
  • Quick way to share files like pdf jpg, videos etc.
  • Low bandwidth is required
  • Popup message can be sometimes distracting while doing work
  • Sometimes when message fails, I am not able to find out whether it is due to app or internet
  • There is a limit to the character that you can send
Score 10 out of 10
Vetted Review
Verified User
  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
carlos ibarra | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
  • Improve efficiency with faster chat conversations
  • Share files quickly and easily
  • Cut down on company costs with easy-to-use, free software
  • Mobile and Desktop app
  • Google hangouts has room for improvement with its user interface.
  • A better way to create channels of specific topics
  • Bigger avatars for people i talk or work with
Score 9 out of 10
Vetted Review
Verified User
  • The software makes team work easy thanks to the many collaboration features
  • Communication is easy
  • Google Hangouts Chat integrates well with other Google products hence better experience
  • The software is very affordable
  • No major challenges yet. Google Hangouts Chat is amazing and has been working well.
Score 9 out of 10
Vetted Review
Verified User
  • The software makes communication easy
  • Google Hangouts Chat enhances collaboration
  • Integration with other Google tools is easy
  • The software is an affordable option considering the many features it offers
  • My only issue is when it comes to sharing large files - sometimes it can be lagging. Other than that, everything else is okay
Score 9 out of 10
Vetted Review
Verified User
  • Ease of integration with other Google products makes the user experience amazing
  • The software is affordable yet resourceful which is great.
  • The software makes collaboration and team communication easy
  • I can say everything works well because I'm yet to experience major issues
Score 10 out of 10
Vetted Review
Verified User
  • Offers great features and capabilities such as chats, file sharing, screen sharing and much more thereby making collaboration and communication seamless.
  • With Google Hangouts Chat, we have a single platform where we can get work done hence we are now more productive with this software.
  • The software is easy to use and requires no special training - everything is straightforward
  • The software is affordable
  • Integration with other Google products is easy
  • No bad experiences so far with Google Hangouts Chat.
Score 10 out of 10
Vetted Review
Verified User
  • I like that it's both attached to my email, and exists in its own app on my laptop.
  • The quick availability to switch from text communication to a video chat.
  • Makes it so much easier to know when other employees are off, and shouldn't be bothered.
  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
Kristi R-C, CTS, CQT | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Security for kids in school
  • Easy to load
  • Intuitive usage, which makes is more user friendly than things like GoToMeeting
  • I'm not convinced about the security
  • Often "laggy"
  • Audio isn't consistently good--better with headset mic
Score 9 out of 10
Vetted Review
Verified User
  • It is user-friendly.
  • Helps encourage multi-tasking in a fast-pace environment.
  • Is easily accessible from Gmail or my desktop.
  • Reminder notifications would be very helpful to ensure nothing is missed.
  • Some sort of alert or chime to get another user's attention.
  • Enables/encourages an increase in workplace gossip.
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