Google Chat

Google Chat Reviews

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Ratings and Reviews
(1-19 of 19)

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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Easy to deploy, set up, and execute.
  • Efficient video chat option.
  • Quick integration with several other Google programs, like Gmail.
  • Hard to integrate with Office365, which is vital.
  • When the network has problems, voice and video call connections are poor.
  • Privacy and security procedures are not too efficient.
carlos ibarra | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Improve efficiency with faster chat conversations
  • Share files quickly and easily
  • Cut down on company costs with easy-to-use, free software
  • Mobile and Desktop app
  • Google hangouts has room for improvement with its user interface.
  • A better way to create channels of specific topics
  • Bigger avatars for people i talk or work with
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Using and understanding the software is easy
  • Integrates well with other Google services
  • Makes collaboration easy - from instant messaging, screen sharing, file sharing and much more
  • The software is mobile - you can never miss any notification
  • No issues yet. Google Hangouts Chat works perfectly
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The software makes communication easy
  • Google Hangouts Chat enhances collaboration
  • Integration with other Google tools is easy
  • The software is an affordable option considering the many features it offers
  • My only issue is when it comes to sharing large files - sometimes it can be lagging. Other than that, everything else is okay
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Ease of integration with other Google products makes the user experience amazing
  • The software is affordable yet resourceful which is great.
  • The software makes collaboration and team communication easy
  • I can say everything works well because I'm yet to experience major issues
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Offers great features and capabilities such as chats, file sharing, screen sharing and much more thereby making collaboration and communication seamless.
  • With Google Hangouts Chat, we have a single platform where we can get work done hence we are now more productive with this software.
  • The software is easy to use and requires no special training - everything is straightforward
  • The software is affordable
  • Integration with other Google products is easy
  • No bad experiences so far with Google Hangouts Chat.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • I like that it's both attached to my email, and exists in its own app on my laptop.
  • The quick availability to switch from text communication to a video chat.
  • Makes it so much easier to know when other employees are off, and shouldn't be bothered.
  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The software makes team work easy thanks to the many collaboration features
  • Communication is easy
  • Google Hangouts Chat integrates well with other Google products hence better experience
  • The software is very affordable
  • No major challenges yet. Google Hangouts Chat is amazing and has been working well.
Kristi R-C, CTS, CQT | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Security for kids in school
  • Easy to load
  • Intuitive usage, which makes is more user friendly than things like GoToMeeting
  • I'm not convinced about the security
  • Often "laggy"
  • Audio isn't consistently good--better with headset mic
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It is user-friendly.
  • Helps encourage multi-tasking in a fast-pace environment.
  • Is easily accessible from Gmail or my desktop.
  • Reminder notifications would be very helpful to ensure nothing is missed.
  • Some sort of alert or chime to get another user's attention.
  • Enables/encourages an increase in workplace gossip.

Google Chat Scorecard Summary

Feature Scorecard Summary

Project Management (7)
89%
8.9
Task Management (11)
89%
8.9
Gantt Charts (8)
90%
9.0
Scheduling (14)
88%
8.8
Workflow Automation (10)
85%
8.5
Mobile Access (18)
93%
9.3
Search (17)
91%
9.1
Visual planning tools (10)
88%
8.8
Communication (8)
90%
9.0
Chat (19)
93%
9.3
Notifications (19)
91%
9.1
Discussions (17)
86%
8.6
Surveys (12)
89%
8.9
Internal knowledgebase (11)
89%
8.9
Integrates with GoToMeeting (10)
92%
9.2
Integrates with Gmail and Google Hangouts (17)
96%
9.6
Integrates with Outlook (10)
87%
8.7
File Sharing & Management (8)
85%
8.5
Versioning (13)
86%
8.6
Video files (16)
77%
7.7
Audio files (15)
84%
8.4
Document collaboration (16)
87%
8.7
Access control (14)
86%
8.6
Advanced security features (15)
83%
8.3
Integrates with Google Drive (18)
90%
9.0
Device sync (17)
90%
9.0

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.

Google Chat Pricing

Google Chat Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Google Chat?

Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.

What is Google Chat's best feature?

Reviewers rate Integrates with Gmail and Google Hangouts highest, with a score of 9.6.

Who uses Google Chat?

The most common users of Google Chat are from Mid-size Companies and the Information Technology & Services industry.