Google Forms

Google Forms

Top Rated
Score 8.4 out of 10
Top Rated
Google Forms

Overview

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and...
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Recent Reviews

Very good!

7 out of 10
April 04, 2022
We use Google Forms to get feedback from users. It has a very simple and understandable interface. The fact that most people know about …
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Google Forms Review

8 out of 10
January 05, 2022
Besides the easy integration of your google account with Google Forms, it is very easy to create a form for your specific goal and launch …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Multiple question types (104)
    8.5
    85%
  • Response tracking (104)
    8.5
    85%
  • Survey templates (100)
    7.5
    75%
  • Themes (100)
    6.9
    69%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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N/A
Unavailable

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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11 people want pricing too

Alternatives Pricing

What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…

What is Jotform?

With over 18 million users, Jotform's form builder is presented as an easy way to create and publish online forms from any device. The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features so that it can serve as an online form builder…

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Product Demos

Google Forms a teacher/student connection
03:07
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

7.1Avg 7.7

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

7.8Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

7.4Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8.1Avg 8.1

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.5Avg 8.3

Survey Distribution

Features related to the distribution of surveys.

7Avg 8.0
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Product Details

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via spreadsheets or other analytics software.

Google Forms Video

Google Forms a teacher/student connection

Google Forms Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

(1-25 of 110)
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Score 9 out of 10
Vetted Review
Verified User
Google forms are our go-to option when we want to get feedback from our employees quickly! It is so easy to create a Google form, send it to our employees and then see the results.
  • Easy to create a Google form.
  • Easy for someone to answer a Google form.
  • Easy to view the results of a Google form.
  • N/A
Google Forms has helped us ask our 400+ employees questions and get responses from them in a timely manner. We also receive more responses than we thought we would receive when we send out a Google form. They are so easy to use, and I believe that is why we get more answers than expected every single time!
I have never needed support from Google for a Google Form.
April 04, 2022

Very good!

Score 7 out of 10
Vetted Review
Verified User
We use Google Forms to get feedback from users. It has a very simple and understandable interface. The fact that most people know about Google Forms gives people confidence.
  • Very basic UI.
  • Suitable for all ages.
  • One of the most reliable products.
  • Unfortunately, there are very few customization possibilities.
  • Generally good for smaller organizations. Can't recommend for large organizations
  • You cannot add your own domain and branding.
It is best for getting live feedback. For example, we can get our landing page feedback quickly.

But you can't get very detailed data or do A/B testing. So I don't recommend it for real scientific purposes.
I can't even communicate with support, but they are doing a great job, congrats.
February 07, 2022

Google Forms Review

Score 7 out of 10
Vetted Review
Verified User
I use Google Forms to create and administer quizzes for my students. I have also used Google Forms to create and sign documents. The software helps to test students that I teach through distance learning. I can use the data to see how my students are doing in the given subject that they are being quizzed on.
  • Create test and quizzes
  • All for creation and signing of documents
  • Automatic saving
  • I think that there should be a way to add a name block in Google forms and have it not counted as a question
  • I think it would be great if we could see the question numbers when creating exams and test
  • Allow for easier sharing results of quizzes and test directly with colleagues
Google Forms is a great tool to use especially when we are teaching through distance learning. The software allows for real-time testing and it allows us to prevent students from opening other tabs while they are testing. I also love that you can see results based on individual scores and breaks down the results so that we can see exactly what the students missed.
Google Forms offers help to understand this software and even offers tutorials for even more help. Google Forms also has an online chat feature so that you can talk directly to a customer support technician if you need additional live support. Overall, I think Google Forms is an amazing software tool for classrooms both in-person and virtual.
January 05, 2022

Google Forms Review

Wulfran Yao | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Besides the easy integration of your google account with Google Forms, it is very easy to create a form for your specific goal and launch it as well. Google Forms [is a] definite advantage to being able to compile a list of questions while expecting a large number of answers [to be] organized in real-time. The fact that it is so quick and easy makes [the software] enjoyable to use. Whether you are a tech geek or a tech newbie, you can easily use Google Forms.
  • Easy integration of your google account with the forms, it is very easy to create a form for your specific goal and launch it as well
  • Possibility to compile a list of questions while expecting a large number of answers organized in real time
  • Integrating with video & photos is not easy
  • Adding text to images would greatly improve this software
Overall, I like Google Forms. It is amazing especially when it is written correctly [so] you can get the proper feedback from other users of the form. This software makes all the difference in the game [and] I recommend [it to] everyone.
The Google Forms support team remains available to respond to questions and simplify things for users. I appreciate the ability of other people to modify Google Forms to suit their needs.
August 25, 2021

Great tool!

Liz Duffié | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
[We use Google Forms] across the whole organization. We use it for internal surveys & as request forms.
  • Culture Surveys
  • Promotion Request Forms
  • Event Questionnaires
  • Better design functionality
  • Better result viewing functions
It is a great tool for internal surveys and questionnaires. It is not suited for a robust survey as the results functionality isn't very advanced.
There isn't much support for this platform but it is good when you do ask for support. It's pretty user friendly so I don't need support that often which is great.
Shannon Allen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I use google forms on my website to capture contact information from visitors that are interested in applying for a class a cdl truck driving job.
  • Google Forms captures data that is essential to succeed.
  • Its clean cut
  • Easy and simple to learn and create forms
  • Google forms can improve on getting more responses
  • Creating a more dynamic form
  • Using add on's with the forms
Google Forms is great when using it in a classroom setting or for capturing data on a website or blog posting. I feel it is less appropriate when using form for survey questions. Or trying to customize your on templates.
Sometimes it can be rather daunting to find help when needed with Google products.
Andrea Hester | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
We use Google Forms as an easy way to collect client satisfaction data from our customers. We can tailor our questions to our customers to ask for specific feedback on our service, allowing us to continually improve. We also use it to collect voluntary reviews and testimonials that we can then share as social proof to market our services to new clients.
  • Easy editing UI.
  • Simple, customizable logic.
  • Flexible sharing and sending options.
  • Easy to access data for collection and export.
  • Not as customizable in terms of design/styling.
  • Basic logic options are great for simple applications but not for more complex needs.
Google Forms is a great application for creating simple surveys, collecting answers to questionnaires, and soliciting testimonials and feedback. Its easy-to-use interface requires little learning so it's perfect for beginners or those less experienced in advanced survey creation software. The design and styling options are somewhat limited, but there is some customizability with the color palette.
I have not had to use Google Forms support - it's always worked as expected. However, with other Google products, I've always been able to find a plethora of resources for answering questions or dealing with issues. The benefit of Google is how widely adopted its products are and how robust its support is.
Score 9 out of 10
Vetted Review
Verified User
We use Google Forms across our organization in almost every department. This tool allows us to standardize data collection with a secure service, and easily import it into other Google Suite products like Google Sheets. We can easily share data across departments, and collect input from target audiences whether or not they are already part of our organization or not.
  • Security - Data is transmitted and stored securely
  • Analysis - It's easy to import data into Sheets or other tools for analysis
  • User interface - Forms do tend to look fairly generic with fewer easy theming options compared to other services
Google Forms works really well when you need to quickly gather information and store it in a standardized format. It also works well if your organization is already using other Google products.

If you don't use other Google products, another service may be a better fit for you. Additionally, if you need your forms to be highly customized for marketing purposes, for example, you might have an easier time with other tools.

That being said, Google Forms is well supported and is highly flexible and would likely work well for many companies.
We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed.
Caroline Dobson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We utilize Google Forms at least twice per month. Google Forms is a quick and easy way to collect information from employees when they're interested in signing up for events, or even just giving feedback. Because it's easily customizable, we're able to make sure each form is unique and curated to the topic we're looking to get more info on.
  • Customization
  • Abilility to distribute
  • Privacy
  • More font options--Comic Sans tends to be easier for folks with disabilities to read and it's not an option
  • Abilility to see responses in graph form within Google
  • More insight into length of time it took someone to fill out the form
Google Forms has been an easy way for us to collect RSVPs to corporate events and also to get feedback on how those events went. This is not a product to use if you're trying to do a longer-form or in-depth survey. For things like an employee engagement survey, we do use a more specific survey tool that provides better insights into responses.
Google's user guides on how to use Google Forms are all clearly and concisely written. I've never needed to reach out to an individual to get support because their documentation is flawless. Not needing to reach out to a representative has saved me time and also makes me feel more empowered as a user.
Carolina Reyes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Google Forms is one of the most used tools of the Google suite in our organization, its use is given both in the commercial area as in the operational part, daily our technical support analysts record the incidents and failures of each area of our IT infrastructure and in turn records the different affected equipment, this allows us to weigh and analyze in real time the impact with a simple crossing of data in a pivot table, this process was manual and with the implementation of Google Forms saved us diagnostic time.
  • Capture of information from clients and/or consultants for real-time analysis.
  • Knowledge evaluation for our work team, the predefined templates allow the creation of tests and knowledge tests that are very didactic and easy to grade.
  • The acquired data is cleanly integrated with google spreadsheets allowing for fast and accurate analysis.
  • The form completion notifications are customizable and do their job well.
  • Perhaps the main disadvantage is the customization, definitely the templates available are very limited and the fonts are reduced.
  • It does not natively accept electronic signatures, so it is necessary to resort to external plug-ins.
  • We would like to be able to implement pre-determined answers in order to evaluate concise points to our work team.
  • Creation of customized templates in order to share them with the rest of the organization, with your own logos and signatures.
From my point of view, the following are some of the favorable and unfavorable points of the tool:

Favorable in:

Capture and collection of customer information regardless of the geographical area where it is located, just share the link to the form.
2. Real time analysis of the information collected with the help of Google Sheets spreadsheet functions.
3. Formative evaluations since it has different types of answers and its implementation can be at business and student level.


Unfavorable in:

1. Lacks variety of templates which limits customization 2.
2. If you want to collect large volumes of information the tool presents difficulties because it is limited to the number of cells that the spreadsheet allows.


To tell the truth I have used Google Forms support very little because the help of the same tool solves most of the questions that arise in the management of this, and when we have needed support has provided timely solution, thanks to this we have excellent references from Google.
Score 10 out of 10
Vetted Review
Verified User
Google Forms is used by the consulting and data engineers team. Recently, we built a Google form to go out to our customers to ask for reviews after a service was provided to them. It helped us to understand the various reasons for decline in customer retention.
  • Google Forms helps to record and save the responses a user gives.
  • The options for radio buttons, multiple selection, fill in, etc. helps in forming different types of questions and covers a wide scope.
  • Recently, as a fun event at work, we had to send out Google forms to the employees. It had some great images to add for extra information related to the event.
  • I would like it to be more customizable (e.g., change in font, templates, editing options, addition of images, etc.
  • I would like if we could share just a PDF file instead of the link to record responses.
  • A security to check if a person is not filing the form multiple times for benefits.
Google Forms is well suited for surveys, consulting, RSVPs to events, etc.
Google Forms is not suited for surveys or studies where incentives are involved, as a person can use multiple email IDs to take the benefit.
Google Forms has dependable customer service. For starters, most of the solutions to issues are easily available online. If that doesn't work, you can set up a meeting with the team or call them for help.
Score 10 out of 10
Vetted Review
Verified User
I work at a large primary school in West London and we use Google Forms almost every day. The teachers and administration staff use Google Forms to send out surveys or consent forms to parents. Teachers also use Google Forms to test the knowledge of students in class. The older students are even experienced in creating their own surveys or quizzes as part of their Computing lessons. It has made data collection so much easier, as Google Forms is quick to create and fast to analyze in real-time.
  • Live results: When a user completes the form the results are added instantly.
  • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
  • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
  • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
  • Audio responses: As of now, there is no way to receive an audio response within Google Forms.
  • File upload only available for logged-in users. It is impossible to set up a Form that allows for file upload if the completing users do not have their own Google account.
  • Difficult to print results: It is very difficult to print the results of a survey and have the results make appropriate page breaks to look correct on paper.
  • Only receive results on completion: The results are only sent through once the user completes the whole form. This means that if a user completes the form but forgets to press submit then all their data is lost.
Appropriate Scenarios
  • Data collection
  • Formative assessment
  • Survey/questionnaire
  • File uploads (Can be limited to particular sizes or file types).

Inappropriate Scenarios
  • Lessons where you need instant feedback to answers rather than waiting for the whole form to be completed.
  • File Uploads where not all of the users have Google accounts.
Being a free product, there is no immediate phone or email support available. That said, there is myriad support available on online forums and the product itself is also very easy to use and self-explanatory. I have rarely had any problems fixing any problems with Google Forms and in the few times that I have done, a quick Google search is usually enough to solve my query.
Kim Grewe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I work for an online division of a community college as an instructional designer. We often use Google Forms in our work. Our college subscribes to the Google Suite of Apps for educators and so using Google is easy for us. We have a feedback survey embedded in all our online courses called Instructor Feedback that allows us to capture feedback in real-time about what is working in our courses and what is not. When we need people to sign up for events, we use Google Forms. It has a lot of uses in academia for collecting data informally.
  • The graphs and charts that Google Forms outputs based on survey responses is really useful for creating presentations and for parsing the data. I love this automatic feature since I am not one who works with data per se.
  • Google Forms makes it easy to create really responsive surveys using adaptive technologies (like branching -- based on one answer, respondents may be pushed to different next questions or scenarios.
  • Google Forms is incredibly easy to edit. Drag and drop feature allows for easy organization.
  • I also like that all responses are timestamped and can be made anonymous.
  • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
  • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
Good Forms is well suited to collect informal survey data, to create sign ups for office hours or for big events. Google Forms can help you stay organized if you are hosting an event where people must register. I like the asynchronous collaborative feature of all the Google products and this feature makes it easy to collaborate with colleagues across institutions in the same system. We collect student and faculty feedback about our online courses using Google Forms.
I don't often need support when using Google products. If I am having issues, I can usually "Google it" and find the guidance I need through the Google Help Center. The Google Help Center usually provides helpful information and guidance. Not only can you get a quick guide at a glance to help, you can also seek out others in the Google Community who may have had similar issues and are willing to discuss and help.
Score 8 out of 10
Vetted Review
Verified User
Google Forms is a system that really helps organizations in one department conduct surveys to the wider community. 
With [Google Forms], we no longer need to pay to print paper and share it with people to fill it out. 
We usually use Google Forms to do market research about the marketplace, [and] online shop.
  • Can do the survey quickly
  • Does not require a lot of paper to do the survey
  • Does not require us to go around looking for users
  • Cannot be used on online discussion forums
  • Cannot use the equation directly
  • google form has limited design
[Google Forms] is very useful to assist in sending surveys, planning an event, giving lessons, and gathering information in an easy and efficient way. The form can be linked to a spreadsheet, then the responses will automatically be sent to the spreadsheet.
Google Forms is very easy to use, including the creation and use. With this simplicity, this Google Form is perfect for use for a beginner. You can enjoy the Google Form service for free. With this advantage, you don't have to waste money on buying applications or services such as creating forms. Because Google Form is available for free, or free of cost.
Unlike other programs, Google Form includes a lightweight program. So you can use it without any problems. Google Forms can be shared on various platforms. By sharing them, we can enable everyone to fill out the quizzes and questionnaires that we have created to gather information. Google Form also has a Spreadsheets feature. You can see the survey responses that have been collected on the form neatly and also automatically. You can [also] see the info from the response time and also the graph with this Spreadsheets feature.
Score 10 out of 10
Vetted Review
Verified User
We utilize Google Forms with staff and students for everything from a quick one-question test to feedback surveys. Google Forms integrates perfectly with the rest of the Google suite and also with outside users. Google Forms now has a great tool to summarize responses as well as being able to export to Google Sheets. There are a variety of question types. This tool has allowed us to no longer utilize Survey Monkey.
  • Easy to create and use
  • Simple distribution options including embedding
  • Summary tools to see responses
  • Ability to collect email address automatically within domain
  • Ability to filter summary results by other question answers
  • Easy way to print/export all summary charts
  • Additional formatting within questions and/or answers
Google Forms works great to get quick feedback for surveys. The data is best if it does not need to be filtered at all so if you're trying to get feedback from multiple groups, it is best to make copies of the survey and see the results separately or have someone who is proficient in Sheets be able to aggregate the data.
Google has a support team but it isn't the most helpful with Forms. I find most of my answers by searching online and watching tutorial videos. I would recommend utilizing online resources before contacting their live support team for help. Just make sure that they are recent videos or directions. Google is constantly updating their interfaces so it is easy for things to get out of date.
Score 8 out of 10
Vetted Review
Verified User
Google Forms is being used by us to create questionnaires and polls. It is extremely easy to create a "form" and send a link via email. The recipient [then] simply answers the questions (fills out the form) and submits. The author receives the answers, [which] could be anonymous, and all kind[s] of stats.
  • Easy to set up
  • Easy to use by the recipient
  • Clear stats
  • I can't think of any
I think that Google Forms is very useful to submit a questionnaire to a group of people. This could be co-workers, friends or family, or any other group of people you can think of. It can also be used to receive feedback on a trip, program, software, or anything really. You can also use it as a way of inviting people to an event and receiving an RSVP
To be honest, I never needed to use any support since the use is so totally intuitive. I have given the rating based on my overall experience with Google support. When I look for something I have to browse the knowledge base, which will usually yield an answer, but sometimes it requires you to search really hard, and when you can't find the answer it is not easy to receive real [life] support.
Score 9 out of 10
Vetted Review
Verified User
We use Google Forms to collect information from our constituents, both internally and externally. Examples include registration forms for events, surveys to generate feedback, and recording metrics and goals. Google Forms allows us to quickly create a clean and beautiful medium to gather information in an easy and familiar format. We love how we can customize questions and the branding to match our style guide. Google Forms is easy to use and train others to use.
  • Easy to create forms and easy to fill out forms
  • Viewing response data is clear and simple
  • Integration with Google Drive
  • Edit view limits the questions as seen by viewers. The view function is nice to toggle between to see what the question will look like, but the edit view of some questions (like checkboxes) is confusing for the editor.
  • It would be wonderful to be able to assign responses to go to specific users. The user needs to go into the responses section and select the option to receive notifications, versus the owner of the form being able to do that.
  • Having a dependency feature for questions (in addition to sections) would be very helpful, so that if a question is answered a certain way, another question appears.
For most forms, Google Forms is an excellent choice. Only if you are looking for a bit more complicated survey questions and dependencies is Google Forms not a good fit. Google Forms is very accessible to most people and can be easily incorporated into workflow. Training is very straightforward and the user interface is very navigable. Google Form is clean, simple, and trusted.
We have rarely if ever needed support for Google Forms. It functions well and is very intuitive. If there are any questions or concerns, the forums and support articles about Google Forms are easy to find and understand. Because Google Forms is so widely known, it is easy to find help and provide solutions to any issues.
Score 10 out of 10
Vetted Review
Verified User
Google Forms is an excellent tool to use for teachers to quickly assess their students. Google Forms makes it easy to put your questions and/or images for quizzes that will be graded for you! The site collects email addresses and you can also see grades in your Google Classroom gradebook. I know it is utilized in more middle elementary and higher grades, but I believe that younger students who learn the Google platform could also use it more often.
  • Gives a teacher dashboard glance at questions frequently missed or correct
  • Grades it for you!!!
  • Automatically syncs to gradebook in Google Classroom
  • larger variety of templates
  • give the option of a calculator
  • ability to change fonts, colors of text, etc.

I know it is utilized in more middle elementary and higher grades, but I believe that younger students who learn the Google platform could also use it more often. I have used it in middle elementary math and science classes for over 4 years. It is great to use as a quick assessment or a large assessment. I love the features that the questions can be randomized to deter wondering eyes.


I have found great tutorials and add-ons for Google Forms. It is now not only accessibble on a PC but also found in the App Store!
Score 9 out of 10
Vetted Review
Verified User
Google Forms is included with our Google Workspace plan and is available to anyone in the organization. Different departments use it for various surveys. My department in particular uses it for user research, recruiting, and internal questionnaires. It helps get data and results quickly when we have a target group of participants.
  • Google Forms is extremely easy and simple to use.
  • Google Forms integrates directly with Google Sheets and other Google services.
  • It's very easy to manage access and sharing settings.
  • The question types are very basic.
Google Forms is great when you need to set up a quick survey. It's very fast and easy to use, and most people are familiar with it. However, it's probably not as appropriate for massive sample sizes or statistical research. It also doesn't always appear very professional in the business world compared to more robust solutions like Qualtrics.
I've never reached out to support when using Google Forms. However, I have reached out to Google in the past for support on other Google Workspace products, and they are super friendly and helpful. In addition, they are super fast at responding. You don't have to sit on a phone or anything, they will simply reach out to you when it is your turn.
Joshua Welsh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Students in technical writing and other user research classes often use Google Forms to build surveys. Also, colleagues use Google Forms to gather feedback for peer review of scholarly articles. It helps to gather feedback from a wide range of people. One big attribute is that it is easy to use and easy for students and other academic users to distribute.
  • User Research Surveys
  • Peer Feedback on Academic Articles
  • Student Feedback on Program and Course Planning Choices
  • Permissions Settings
  • Reporting Options
Google Forms is a great option for quickly putting together a survey and distributing it to gather feedback on a topic. It works best for close-ended and ratings-scale-type questions. It can be used to gather open-ended feedback, but doing so requires more work on the backend of the project, since the researcher will potentially need to read through a large amount of descriptive text.
I have never sought support for Google Forms, so I can't rate this aspect of the tool.
Score 9 out of 10
Vetted Review
Verified User
Google Forms is being used across the company and by companies that I advise. It's easy to create a Google account and now with more functionalities also easier to monitor the result of submission.
  • Simple to use
  • Integrated with Google
  • Secure
  • Stable
  • Speed to Market
  • More templates
  • Native integration with other platforms
  • Possibly remove some 'small letters' in the bottom
Can be used by almost anyone since its so simple to use.
The security provided by Google also provides a scalable platform.
Some usage scenarios are school forms, feedback forms, etc.
Where to avoid its usage:
- when we want a full white label form since it is clear that its powered by Google
Google provides a good support but i did not requested often.
Score 10 out of 10
Vetted Review
Verified User
Google Forms is one of the easiest ways to create surveys and other ways for people to submit information. I use it in an outward-facing way to gather information from those visiting our site or whom we want to contact to get information back from them. It helps organize the data into a simple spreadsheet, unlike our other submission forms.
  • Surveys--a free way to create pretty complicated surveys
  • Feedback--a free way to get submissions, and it puts them in a spreadsheet
  • The surveys can be limiting, especially when you want to use conditional branching
It's my go-to for getting feedback in surveys. If I'm looking to get information from a group, it's where I go first instead of other services that can be paid. It's easy to use, and you can gather the information easily into a spreadsheet to go over after.
It's pretty standard support for Google, which means you rarely get to talk to anyone and have to read documents to figure things out. So, you're generally on your own to figure things out or to see if your question has been asked and answered elsewhere.
Alex Perdomo Ruiz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use it as a tool to collect information about possible failures of our services and identify through special forms if these failures correspond to specific areas or if they are particular failures of our customers and also allows us to make timely decisions that allow us to ensure short times of absence of our services. We also use it to update the information of our team of collaborators in a fast and effective way or when we are going to evaluate the information delivered in the training to land the information. We use it in all our departments just to collect different types of information depending on the area, with the forms we can collect relevant information in a fast and effective way.
  • Flexibility and ease of use.
  • The variety of options for the creation of forms and surveys allows for the efficient collection of information in any type of scenario.
  • It complements very well with excel.
  • It is multichannel.
  • Offers free version.
  • QR option for downloading forms and surveys.
  • More styling options should be included.
  • More customization features for form design, this is where it falls short.
Google Forms is ideal for process evaluation, satisfaction surveys, collecting data from a specific group of people including customers, for polls, surveys, knowledge measurement, for simple forms where quick and consistent answers are required, but it is not suitable for complex data collection as it requires advanced skills to do so.
The technical support is complete and effective, Google Forms puts at our disposal forums, chat, telephone assistance, in fact we have used it on very few occasions and their attention has been immediate and timely, allowing us to resolve all our concerns and problems quickly, that's why it is my rating.
Score 10 out of 10
Vetted Review
Verified User
Google Forms is a very simple way to collect data through an easily customizable form (think surveys, requests, applications, voting on different things - there are lots of use cases that pop up daily). It is used across the organization as a part of GSuite. Without Google Forms, there would be a lot of manual data compilation necessary.
  • Easy to use both as the person creating the form and completing the form
  • Easy to collaborate on the form with other GSuite users
  • Easy to share the results
  • Google Forms doesn't allow you to do much with formatting easily (i.e., bold certain parts of your question, put in nice looking links.)
  • Google Forms doesn't have as many advanced analytic features as a SurveyMonkey for instance; however it is nice for just needing the basics.
Some great uses:
  • Collecting current mailing addresses
  • Employee applications for different mailing addresses
  • Collecting votes for a company event/prize
Less ideal:
  • Surveys with advanced data analytics needed
Most support will require going to online forums - a self-service approach to finding answers.
May 10, 2021

It just works

Score 10 out of 10
Vetted Review
Verified User
We've used it to gather data from our colleagues and other people in our community. It feels like a simple and secure way to gather information without any special software. People are familiar and comfortable with Google Forms so it seems like there is very little hesitancy for people to use it when they encounter it.
  • Integrate into Google Sheets
  • Allow us to easily analyze data.
  • Provides a user friendly platform.
  • Customized colors.
  • Overall customized look.
  • Better integration of branding.
It's great for collecting data that will then be fed into a spreadsheet. I find that viewing and analyzing data in spreadsheets is really useful for me, and so I appreciate this part of the functionality. I think it's really great when emailing out forms to a large group of people from varying demographics because many people are familiar and comfortable with the platform.
I'm only giving this a 10 because I've never needed support for Google Forms. It just works.
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