TrustRadius
https://media.trustradius.com/product-logos/jR/SF/S34RAR01AV53.PNGGoogle Forms ReviewWe use shared Google Form documents across our company as our main way of sharing and accessing information. We have spreadsheets for everything, calendars for employee availability, Word documents with a copy to cut and paste in emails and literature sent to customers. It has made it easy for us to all know where we are in a work flow process.,Spreadsheets work with all the attributes we ever needed from Excel. It is easy to search for old documents and to share them as needed. You can set alerts for when a document is altered that will notify your employees they need to check the changes.,It is too easy to accidentally change a cell in a spreadsheet. With the auto-save feature, you may not notice and these changes save. However, you can go back and see what the previous value of the cell was. The organization of your documents in the drive can get messy if you don't actively create folders and subgroups. It doesn't intuitively group like items. If you share a document it can be edited by the person you shared it with unless you specifically choose not to let them. It can be easy to forget who has what permissions.,10,Google Forms saves us time, and time saves us money. We can have employees work when we are not around and still share information. It helps our workflow. It's easy to teach to new employees.,BigCommerce, QuickBooks Online, ShipStation,Employee Surveys Customer SurveysTry Google Forms!Google Forms is being used by our organization to make it easier to share our work, collaborate with everyone around the company in diferent cities, improve our efficiency, and be more productive. It is easier to work everywhere knowing that you can continue your work on any computer you have available.,It continuesly saves your progress, so you can have the security that you won't lose your work and you can restart any time. You can share big files. You can have collaborative work.,Improve the spreadsheet to have more functions. Improve the graphic editor, it needs more options. It needs a flowchart application.,10,Improve productivity, making it faster to share work. It improves team efforts making people more productives. It is less expensive than other similar software.,Microsoft 365 Business and LibreOffice,Microsoft 365 Business, Google Analytics, QlikView,Employee Surveys Research StudiesA great form solution for your business!We currently use Google Forms for a wide range of projects with my company. I can probably illustrate how we use it best by talking about the most recent project that we currently have going on. This will give an idea as to what we use the software for. At The Small Business Help Group, we are currently consulting a local recovery center by helping them with web development and helping them raise funds. We created a form for a T-Shirt Order in which we sent to everyone in their contact database so they can select the size and how many shirts they would like to order. Google Forms is the simplest way to keep all of the order data organized and makes the process efficient.,It helps keep all of the data from the forms organized. The use of Google Forms is very efficient and practical. The software has proven to be the easiest way to collect date using a "form" setting.,Some of the templates could use an upgrade to the designs. It would be a nice upgrade if they develop an easy way to include on a website. An additional template would also be helpful.,10,Google Forms has proven to be an excellent return on investment due to getting started with a free version and then having an affordable plan afterward. I cannot see any negative impacts to our return on investment. The free personal version was enough to get started and create some revenue to account for the paid version.,Zoho Forms,Mailchimp, WordPress, Bluehost,Customer Surveys Research StudiesGoogle Forms is an easy, affordable, simple tool for very simple data entryWe use this across the whole organization. I deal with at least 100 separate videos every day, many of which come from a litany of video providers. So, our bookkeepers can get synced up with my efforts, all they have to do is look at my tracking sheet via Google Forms and instantly know what clips I've used.,Easily filters data into easy to decipher data Design is very easy, which is good if you need something good looking fast Versatile layout lets me put in entry points which can funnel my data down even further,Design improvement - while it can provide something good, I want a form that looks great. But there are limited font choices and design is just adequate,9,It just makes things simpler. Before using Google Forms, I would have to sit and manually compile all data from multiple sources into one single sheet. But, if I send out a Google Form and ask for data from co-workers, they can take care of things on their end, then send their responses, easily compiling all I need into one form. I have a good amount of time where I don't have to deal with clerical issues anymore. Forms reduces that by helping me automate that funnel.,,Adobe Premiere Pro, Google Analytics, Slack,Employee Surveys Research StudiesGoogle Forms - Easy to UseAs the secretary of a student organization, I use Google Forms to make ballots for voting and as a mechanism for students to register or RSVP to events. Using Google Forms allows me to collect structured responses, and easily export these responses to a .csv or .xls file for aggregating and analyzing information.,Platform is easy to use Able to incorporate multiple media types (e.g., video, images) into the form, as well as the ability to have many item and response types (e.g., multiple choice, fill in the blank, ranked response) Versions are automatically saved to Google Drive, which means work is never lost,I am unable to find version tracking in forms, which is important when developing a survey with collaborators or editing a survey over time.,9,Simplified data collection,Qualtrics,Dropbox, Box, Google Drive, OneDrive,Employee SurveysForms Creation Made SimpleGoogle Forms is being adopted for use by the entire organization. Previously, forms were created using a multitude of software that are still in use. The crudest form being an Excel spreadsheet that has a tab with instructions and another tab with questions and answers in tabular format. This same format can be achieved by Google Forms as the underlying storage is in the Google Sheet format which can be saved/exported as native Excel. Some other form techniques require routing to groups/individuals for approvals and then a fulfillment process before letting the submitter know of the results. In this case, there is slower adoption because of the ingrained process. However, with some scripting work, my team was able to do the same with better/standard looking forms and work processes that suit our needs.,Standardized look that's easily recognizable and simple to use Powerful scripting capabilities if basic features are not enough Support of plug-ins to extend the functionality Very fast to create new forms and simple enough for non-technical users to create and maintain Great summary of form results split into charts and groupings of answers,An esoteric functionality, but as of now, the ability to do a File upload is restricted to the Form and the uploaded file can be on a private Google Drive and not a shared drive where other team members may need access to the uploaded file. Googled this and it is a requested feature that hopefully will be added in the future. More advanced functionality - such as email notifications to group recipients to inform them of form submission or approval workflows require add-ons or scripting. Themes available are pretty basic and limited to background color, and image and font style.,9,Faster "time to market" as we have business systems analysts that are able to create forms very quickly. Summaries of forms can be reported and delivered to managers. Easy cross-usage on all of Google Suite products if adopted by the organization.,SurveyMonkey and Microsoft Access,Notepad++, Slack, Postman,Employee SurveysGoogle Forms is Awesome!Google Forms is being used across the district to gather data from Professional Development needed by staff to Book Club talks and evaluations after meetings and workshops. Google Forms are also used to make appointments with teachers by parents and also work orders for tech support.,Variety of questions gives teachers real choice Sharing data with others Collecting data in real-time and sorting it,Teachers struggle with who has access to the form - sharing the form vs embedding the form Sharing the link vs sharing the entire form(adding collaborators) and then giving people access to edit.,10,We haven't had to invest - it's a free product for Educational Domains.,,Microsoft Office 2016,Employee Surveys Research StudiesGoogle Forms Saves The Day!Google Forms has helped our company and department, specifically, assess specific trends and generate feedback. The easy to use design makes for a time-saving tool.,Easy to use features and customization. Ability to share is easy to figure out and offers the option to shorten the link to share. Setting up a basic form takes little to no time!,Customization can be a bit frustrating if you are trying to add a personal picture as a header. Navigating responses can be a bit tricky Accessing google forms can be a bit tricky as well.,9,Google Forms has definitely helped with the department improving training sessions. Google Forms is cost-effective costing no money for the basic version.,Qualtrics,Employee Surveys Customer Surveys Research StudiesGoogle Forms: Versatile tool for companies but also for academic researchWe use Google Forms to address many issues all across the company. In my department, we use it to ask the clients for advice on the work we deliver to them regularly. We also use Google Forms to ask for procedures that always require certain information to run (for example, reprocessing data). HR uses to understand employees' necessities, and they made an anonymous form for us to send in advice and complains.,It's easy to design a form according to your specific needs, like asking the customers for their point of view about the service given. It allows users to consume the form information in text answers and in graphs, and to filter the responses individually if needed. If you want to make some tests after some capacitation or something, it's also easy and fast to make one to evaluate people.,Sometimes, especially when filling tests, it can be counterintuitive and leads to mistakes in the answers. Maybe a prettier interface would work better. It's not that it's actually ugly but it is a bit plain. More options to export.,9,It made easier to get (and track!!) information across the whole company and avoid neverending emails that frequently get lost. It made it easier to track our clients' reviews and opinions about our work. Before using Google Forms, we didn't have a standardized way to get those reviews.,Skype for Business (formerly Lync), Trello, Calibre,Employee Surveys Customer Surveys Research StudiesTime SaverGoogle Forms is being used across our whole organization to create forms and documents. It saves us time because we don't have to start from scratch in creating a lot of new forms and documents that we use on either a one-time basis or a daily basis which has been great.,Good pre-created forms Good variety in the of styles of forms Good variety of pre-created forms,Increased flexibility in formatting.,10,Google Forms saves us time in not having to start from scratch in creating forms. Not having to start from scratch in creating forms saves time, which allows us to put that time to better use. The time we save in not having to create forms from scratch means cost savings for our business.,Microsoft 365 Business,Microsoft 365 Business, FundRaiser, QuickBooks Desktop Pro,Employee Surveys Customer SurveysGoogle Forms - Free, Powerful ToolGoogle Forms is used to collect and analyze data among various stakeholders. For example, if the district wishes to survey teachers about preferences, it creates a Google Form. Data can be analyzed meaningfully by looking at both qualitative and quantitative outputs. There are options to see bar charts, pie charts, and more. You can look at data both at the level of individual and the entire cohort sampled.,Clear and easy to use for both data administrators and users. Can collect a lot of data. An efficient way to obtain data.,Survey construction can be a bit clunky. Exporting to Google Sheets creates a document that is too large. Google Forms can have more opportunities to add creative flair.,8,You can find out how much information is known or not known by employees. Since it's a free tool it doesn't eat into limited budgets. You can align your products with customer preferences as expressed on Google Forms.,Qualtrics,Frontline Professional Growth, Qualtrics,Employee Surveys Customer Surveys Research StudiesGoogle Forms is a FavoriteIt's great for getting a bunch of people's opinions on something or a day where everyone is free. Google Forms is simple and easy to use, with great customization. You can use short answer, multiple choice, drop-down, check boxes, and more for any type of survey you might have. Plus, it's easy to share and collaborate on Google Forms.,Lets you use a lot of different answer formats. Conveniently organizes the data you collect from the forms.,Can't use GIFs in forms.,10,Google Forms has allowed easier collaboration within the company. Google Forms allows everyone to share their opinions so that everyone gets their voice heard.,SurveyMonkey,Employee Surveys Research StudiesGoogle Forms Schools the Competition!Google Forms is used across our district to collect data on a variety of things by our staff, students, and community. We can push out surveys on professional development, collect valuable information from parents, assess students on learning, and poll users for anonymous opinions. Using Google Forms allows us to digitally collect information instead of using paper, extending our reach to a larger population and easily providing data and analytics from responses in an organized manner.,Easily design and create forms quickly to fill your needs. Responses are easy to browse and data can be exported to a Google Sheet. Having forms saved in Google Drive and the cloud makes sharing and access extremely simple.,I would love to have more templates available to customize Google Forms for unique, custom looks.,10,It's been positive since it's a free cloud-service to collect data and create forms for information.,SurveyMonkey,Employee Surveys Customer Surveys Research StudiesWe love Google Forms!Google Forms is a great tool for creating quick surveys and they make it super easy to analyze results. We use it to monitor our onboarding training, employee pulse surveys and more. We’re big fans of the charts and graphs they offer too.,Great interface for creating questionnaires and surveys. 100% free. You can export results to Google Sheets easily.,No pictures can be added to surveys. Limited customization. Takes research and practice to build advanced forms.,10,It’s free so we saved money after switching from SurveyMonkey. We have been able to easily gather data about our service and drive improvements.,SurveyMonkey,Employee Surveys Customer SurveysGoogle Forms at workWe use forms to track all kinds of things. Training of employees, discipline, safety logs, to name a few. All departments use it. Google Forms helps us streamline data so that it is easy to collect and it is easy to report on and track.,Collect data. Track progress. Allow creation of reports.,More question types.,10,Allows us to track customer complaints.,Trello, Google Drive,Employee Surveys Customer SurveysA Solid Catch All for Your Surveying NeedsGoogle Forms is being used by a few different staff members, but not consistently. We use it in one-off instances that require us to gather feedback from staff, our board, or our beneficiaries. For us, it's an easy way to collect information- anything developed by Google is extremely user friendly and doesn't require you having to get too familiar with a new data gathering source. The templates that are already created are helpful; however, we tend to create our own. For example, we used it a few months back to collect data from our grantee organizations. We give to a number of nonprofits and wanted to see the spread of where we give (regions) and the end beneficiary. None of the grantees reported difficulty in filling out the forms and my coworker, who has a more challenging time with technology, was able to put one of the sections together.,Design is appealing and simplistic Very easy for the user to figure out and run with The templates and examples they give are helpful for some,Variety of questions and answer options Being able to provide more complexity in routing responses into different question sets Analytics portion could use some growth,4,Affordable Not time consuming to build No need to do intensive training; can pass onto any staff member to build,SurveyMonkey,Evernote, SurveyMonkey, Salesforce for Nonprofits,Employee Surveys Customer SurveysGreat for basic stuff, not so much for advanced usage.We use google forms to gather feedback on certain decisions or products. Generally, we will create prototypes and send them out to different people, they will evaluate the prototype and answer questions on google forms to provide us with valuable feedback for the next iteration.,Simple & Easy to create. You need little to no knowledge on the working of Google forms, the process is intuitive and quick. Data collection is a breeze. The data gathered from google forms is precisely presented to you without modification. Integration with Google Sheets, provides us with more flexibility to filter and sort complex data fields. Personalization - Google forms allows us to brand the surveys/questionnaires that we send out. They feel a little more personalized and worked up that just generic forms that our competitors send out.,Collaboration sometimes causes the system to break and does not record changes made by everyone well. There have been instances where team members have been sure about making a change, only to realize it never synced the following morning.,8,Quick turnaround on surveys have really helped us make informed decisions or correct decision immidiately. Integration with Google Suite is great to perform basic activities.,Sketch, Axure RP, Slack, Skype, Adobe Acrobat DC, Adobe Illustrator CC, Adobe Photoshop, Adobe XD, Keynote Systems, Dropbox Business,Employee Surveys Customer Surveys Research StudiesGoogle Forms: A quick and easy way to gather informationGoogle Forms are used for quizzes, surveys, and feedback docs for professional development.,Forms auto-calculates quiz scores and results are compiled on Google Sheets that are easily customizable. Easy to use, customizable. An efficient way to tabulate scores for tests/quizzes, obtain feedback and simple surveys.,Interface should be more customizable. For example, text sizes, columns, etc. It should be easier to export the form if a paper format is needed. Currently, because of the size of the text, it prints to multiple pages which is a waste of paper. Sometimes when an entire class is using the form, it freezes during submission and students have to do it again. This can also be due to internet issues or connectivity.,10,Positive Impact: Easy to use and convenient. Gave teachers more time to plan. Reusable. Positive Impact: Cost Efficient: No need to stand in line at the copy machine. Saves money on paper supplies. Positive Impact: Connectivity: Integrates with other Google apps and Learning Management apps like Schoology and Google classroom Customizable to a certain degree. Features are adequate for secondary education.,Microsoft Access and FileMaker Pro,Adobe Photoshop, Adobe Acrobat DC, Adobe Connect, Adobe Flash, Adobe Illustrator CC,Employee SurveysData gathering in simple termsI use Google Forms for information gathering across departments for consistent input. It allows donors to provide data at their own pace and schedule. It solves the challenge of multiple sessions and schedule coordination.,Flexibility in format. Allows for many types of data collection. Intuitive. No special training is required to use. Rich in graphic integration. Allows for customization and branding.,Export tools. It could use additional exportable formats for integration with other reporting tools. Mobile formatting. Could improve in portable layouts for tablets or phones. Templates. Additional preset design templates would be welcome.,8,Saves time in person-direct sessions or interviews. Provide mass distribution in simple electronic mediums. Customization and branding reflects in a more personal experience for the donor.,Asana,Chartio, Asana, Evernote,Employee Surveys Customer Surveys,50,5,Client data gathering for design decisions Project data and statistics for maintenance and steering. New projects data input for consistency in accounting set up.,Customization in format resulting in improved response from donors Consistent type and quality of data from account execs for project statistics. Consistent data from PMs for new project set up and initiation,Understanding product and services preferences from clients to improve the design process To gauge internal preferences and trends of our designers and engineers,9Google Forms gets the job done with ease and simplicity of use!I use Google Forms to receive information about my clients after they’ve signed on for services, as well as after to gather feedback on their experience.,Super easy and intuitive ability to set up questions You can customize the layout and background which is a nice option You can easily get analytical data on your answers and replies,Going to the different responses via the buttons at the top is a little tedious. I'd actually prefer to just be able to scroll and have each form response show up inline in the window.,10,Positive - helps me collect important information from my clients before my classes to better understand who's in the room with me. Has helped me collect surveys for after class so I can add any improvements as needed and solidify strengths.,SurveyMonkey,Trello, Harvest,Customer Surveys Research StudiesGoogle Docs Makes it Easy to ShareI use Google Forms to track tour guests and several people need to be able to access the list so Google Forms makes it easy for all of us to access the most current information without having to send copies back and forth.,Being able to share a document among several people. It is easy to use. I like being able to share a document but control the changes myself. Others can look but not touch!,Would like to be able to keep my documents separate from others in my organization,7,This has cut down emails by half as we don't send as many updates out to the the group of people who need to know about the tours. They are able to go in and check for themselves whenever they need to.,Review of Google FormsWe use Google Forms for both sides of our organization. While we also use other software that is similar in terms of application, Google Forms is great as it is a free alternative that is always reliable. While the interface could be improved, the functionality is complete and it is easy to use.,Very functional. Simple, easy to understand. Integrated in the Google Suite.,Design is lacking.,9,Google Forms has allowed us to easily track and analyze data from our events. It has saved us money as it is a great overall tool.,Typeform,Typeform, MailChimp,Employee Surveys Customer Surveys Research StudiesEasy Survey ToolWe use Google Forms to get a poll on what staff need or students would like to see in our organization. We also teach our students how to use Google Forms, so they can use it for school or work projects.,Surveys can be made easily. Google Forms shows survey results quick. Businesses can be sending quick and appealing surveys to their partners.,Formatting options to be more flexible. Allow more ways to create applications.,10,More youth have been able to apply to our program because they can easily submit it online versus coming out to our office to turn it in. Youth have been interested in learning more on how to use Google Forms, Docs, etc.,,Trello, OneNote,Employee Surveys Customer Surveys Research StudiesGoogle FormsGoogle forms are used for office meeting and taking polls and opinions. I don't think it is used by our whole department. Google Forms addresses the problem of taking in everyone's opinions. Some examples of polls I run have to do with routes to take within our research. Since this is an active research project I can't give exact details but the surveys mostly ask about which approaches we should take in recruiting participants.,Easy to use Free Can edit easily,Could be easier to share Aesthetically it could look cleaner,8,Google Forms has made my job easier. Being able to quickly make a survey for small events and opinions is really helpful when trying to get things done in a quick and orderly manner. I like how easy it is to use. You don't have to have an extensive tracking and coding background to use the program.,Qualtrics,Research StudiesGood, Quick and Simple Survey ToolGoogle Forms is being used as an independent survey tool that we use to conduct surveys within our teams. It helps to get feedback on processes and policies.,Easy to use Easy to get the data Easy to distribute,Not too many customization options Could have some improvement in the data download section Having lots of experience with WYSIWYG types of assessment some other options of building/coding would be nice,7,Helps improve workflows by allowing quick and easy surveys to help identify issues The fact that the free personal version is available is always a plus.,SurveyMonkey,Tableau Desktop, Alteryx Analytics, Tableau Server,Employee Surveys
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Google Forms
370 Ratings
Score 8.6 out of 101
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Google Forms Reviews

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Google Forms
370 Ratings
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Score 8.6 out of 101

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Krisstina Hawks profile photo
October 16, 2019

Google Forms Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use shared Google Form documents across our company as our main way of sharing and accessing information. We have spreadsheets for everything, calendars for employee availability, Word documents with a copy to cut and paste in emails and literature sent to customers. It has made it easy for us to all know where we are in a work flow process.
  • Spreadsheets work with all the attributes we ever needed from Excel.
  • It is easy to search for old documents and to share them as needed.
  • You can set alerts for when a document is altered that will notify your employees they need to check the changes.
  • It is too easy to accidentally change a cell in a spreadsheet. With the auto-save feature, you may not notice and these changes save. However, you can go back and see what the previous value of the cell was.
  • The organization of your documents in the drive can get messy if you don't actively create folders and subgroups. It doesn't intuitively group like items.
  • If you share a document it can be edited by the person you shared it with unless you specifically choose not to let them. It can be easy to forget who has what permissions.
If multiple people need to work on the same document, it makes it easy to share and see what others have done. You can set notifications to let you know if a document was altered, which can be used to alert employees as to a need to do a task. It is intuitive and easy to learn/use.
Read Krisstina Hawks's full review
Jose Leon profile photo
September 24, 2019

Try Google Forms!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Google Forms is being used by our organization to make it easier to share our work, collaborate with everyone around the company in diferent cities, improve our efficiency, and be more productive.

It is easier to work everywhere knowing that you can continue your work on any computer you have available.
  • It continuesly saves your progress, so you can have the security that you won't lose your work and you can restart any time.
  • You can share big files.
  • You can have collaborative work.
  • Improve the spreadsheet to have more functions.
  • Improve the graphic editor, it needs more options.
  • It needs a flowchart application.
It makes it really easy to share work with any colegue and start collaborating with anyone. With the auto-save, your work is secure all the time, and you can restart your work anywhere you have internet. With Drive, you can share big files in a secure way with as many people you want.
Read Jose Leon's full review
Dan Hanna profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use Google Forms for a wide range of projects with my company. I can probably illustrate how we use it best by talking about the most recent project that we currently have going on. This will give an idea as to what we use the software for. At The Small Business Help Group, we are currently consulting a local recovery center by helping them with web development and helping them raise funds. We created a form for a T-Shirt Order in which we sent to everyone in their contact database so they can select the size and how many shirts they would like to order. Google Forms is the simplest way to keep all of the order data organized and makes the process efficient.
  • It helps keep all of the data from the forms organized.
  • The use of Google Forms is very efficient and practical.
  • The software has proven to be the easiest way to collect date using a "form" setting.
  • Some of the templates could use an upgrade to the designs.
  • It would be a nice upgrade if they develop an easy way to include on a website.
  • An additional template would also be helpful.
In any setting in which a company is looking to collect data for any project, I would highly recommend Google Forms. They are extremely simple to set up and send out to an email list or other forms of communication. They also have a sufficient amount of templates to get started with.
Read Dan Hanna's full review
Kenny Madison profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use this across the whole organization. I deal with at least 100 separate videos every day, many of which come from a litany of video providers. So, our bookkeepers can get synced up with my efforts, all they have to do is look at my tracking sheet via Google Forms and instantly know what clips I've used.
  • Easily filters data into easy to decipher data
  • Design is very easy, which is good if you need something good looking fast
  • Versatile layout lets me put in entry points which can funnel my data down even further
  • Design improvement - while it can provide something good, I want a form that looks great. But there are limited font choices and design is just adequate
Well suited for data input - when asking for items from certain personnel, but wanting to limit their access to datasets at large, you can compile a Google form and send it en masse.

Well suited when hiring - if you're implementing a rudimentary test/questionnaire for prospects, a Google Form can help funnel data even more at a fraction of the cost of other job hiring sites.
Read Kenny Madison's full review
Elizabeth Umberfield profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
As the secretary of a student organization, I use Google Forms to make ballots for voting and as a mechanism for students to register or RSVP to events. Using Google Forms allows me to collect structured responses, and easily export these responses to a .csv or .xls file for aggregating and analyzing information.
  • Platform is easy to use
  • Able to incorporate multiple media types (e.g., video, images) into the form, as well as the ability to have many item and response types (e.g., multiple choice, fill in the blank, ranked response)
  • Versions are automatically saved to Google Drive, which means work is never lost
  • I am unable to find version tracking in forms, which is important when developing a survey with collaborators or editing a survey over time.
Google Forms is well-suited for sending out clean surveys. They can be embedded on a webpage for data collection as needed, or sent out for an immediate task.

I am [concerned] about the privacy/security of Google Forms, and therefore question if it is suited to collecting data for research when human research subjects' protections (for identifiable information) must be used.
Read Elizabeth Umberfield's full review
Canh Tran profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Google Forms is being adopted for use by the entire organization. Previously, forms were created using a multitude of software that are still in use. The crudest form being an Excel spreadsheet that has a tab with instructions and another tab with questions and answers in tabular format. This same format can be achieved by Google Forms as the underlying storage is in the Google Sheet format which can be saved/exported as native Excel. Some other form techniques require routing to groups/individuals for approvals and then a fulfillment process before letting the submitter know of the results. In this case, there is slower adoption because of the ingrained process. However, with some scripting work, my team was able to do the same with better/standard looking forms and work processes that suit our needs.
  • Standardized look that's easily recognizable and simple to use
  • Powerful scripting capabilities if basic features are not enough
  • Support of plug-ins to extend the functionality
  • Very fast to create new forms and simple enough for non-technical users to create and maintain
  • Great summary of form results split into charts and groupings of answers
  • An esoteric functionality, but as of now, the ability to do a File upload is restricted to the Form and the uploaded file can be on a private Google Drive and not a shared drive where other team members may need access to the uploaded file. Googled this and it is a requested feature that hopefully will be added in the future.
  • More advanced functionality - such as email notifications to group recipients to inform them of form submission or approval workflows require add-ons or scripting.
  • Themes available are pretty basic and limited to background color, and image and font style.
Google Forms is great for spinning up a quizzes, questionnaires, surveys, registrations, access requests - basically anything that requires gathering input from users that can be collated into a spreadsheet format for processing - either manually or machine process-able. You can do basic form logic such as "Go to section based on answer" or randomize such as "shuffle question order," but more complex questions might be more difficult to achieve - i.e. present a checkbox option with a calculated value based on a previous question.
Read Canh Tran's full review
Trudy Cohen profile photo
October 03, 2019

Google Forms is Awesome!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Google Forms is being used across the district to gather data from Professional Development needed by staff to Book Club talks and evaluations after meetings and workshops. Google Forms are also used to make appointments with teachers by parents and also work orders for tech support.
  • Variety of questions gives teachers real choice
  • Sharing data with others
  • Collecting data in real-time and sorting it
  • Teachers struggle with who has access to the form - sharing the form vs embedding the form
  • Sharing the link vs sharing the entire form(adding collaborators) and then giving people access to edit.
Google Forms is well suited when you are trying to get feedback from participants in a workshop or giving test questions for students. I haven't encountered a situation where I couldn't use it. I love that you can embed pictures and documents.
Read Trudy Cohen's full review
MaryAnn Jackson, MA profile photo
September 12, 2019

Google Forms Saves The Day!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Google Forms has helped our company and department, specifically, assess specific trends and generate feedback. The easy to use design makes for a time-saving tool.
  • Easy to use features and customization.
  • Ability to share is easy to figure out and offers the option to shorten the link to share.
  • Setting up a basic form takes little to no time!
  • Customization can be a bit frustrating if you are trying to add a personal picture as a header.
  • Navigating responses can be a bit tricky
  • Accessing google forms can be a bit tricky as well.
Google Forms is well suited for student organizations and for internal assessment. For example, if we are trying to generate quick information about a group of people, we could easily generate a form to do so in less than 10 minutes.
Read MaryAnn Jackson, MA's full review
María Lucía Santagata profile photo
Score 9 out of 10
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We use Google Forms to address many issues all across the company. In my department, we use it to ask the clients for advice on the work we deliver to them regularly. We also use Google Forms to ask for procedures that always require certain information to run (for example, reprocessing data). HR uses to understand employees' necessities, and they made an anonymous form for us to send in advice and complains.
  • It's easy to design a form according to your specific needs, like asking the customers for their point of view about the service given.
  • It allows users to consume the form information in text answers and in graphs, and to filter the responses individually if needed.
  • If you want to make some tests after some capacitation or something, it's also easy and fast to make one to evaluate people.
  • Sometimes, especially when filling tests, it can be counterintuitive and leads to mistakes in the answers.
  • Maybe a prettier interface would work better. It's not that it's actually ugly but it is a bit plain.
  • More options to export.
I think it's a free tool very useful in environments where other people's opinions are relevant (client's opinion, etc.). It is also helpful when you need to get information fast and securely and then need to store that information somewhere automatically. I found Google Forms is very useful while doing some academic research on linguistics!
Read María Lucía Santagata's full review
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September 17, 2019

Time Saver

Score 10 out of 10
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Google Forms is being used across our whole organization to create forms and documents. It saves us time because we don't have to start from scratch in creating a lot of new forms and documents that we use on either a one-time basis or a daily basis which has been great.
  • Good pre-created forms
  • Good variety in the of styles of forms
  • Good variety of pre-created forms
  • Increased flexibility in formatting.
It is well suited for non-complex forms and non-technical forms. It is less suited for more complex forms and higher technical forms. Other than that, it seems to be well suited for a variety of business form usage. AAA plus plus plus plus plus plus plus plus plus plus.
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Score 8 out of 10
Vetted Review
Verified User
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Google Forms is used to collect and analyze data among various stakeholders. For example, if the district wishes to survey teachers about preferences, it creates a Google Form. Data can be analyzed meaningfully by looking at both qualitative and quantitative outputs. There are options to see bar charts, pie charts, and more. You can look at data both at the level of individual and the entire cohort sampled.
  • Clear and easy to use for both data administrators and users.
  • Can collect a lot of data.
  • An efficient way to obtain data.
  • Survey construction can be a bit clunky.
  • Exporting to Google Sheets creates a document that is too large.
  • Google Forms can have more opportunities to add creative flair.
Google Forms is well suited to "take the temperature" of a population, whether it's internal or external stakeholders. If you ever wanted to do a survey then Google Forms allows you to do so at no cost because it's completely web based. You can collect information either anonymous or allow people to give their names so you can follow up as required. You can choose how the data is displayed.
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Score 10 out of 10
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Verified User
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It's great for getting a bunch of people's opinions on something or a day where everyone is free. Google Forms is simple and easy to use, with great customization. You can use short answer, multiple choice, drop-down, check boxes, and more for any type of survey you might have. Plus, it's easy to share and collaborate on Google Forms.
  • Lets you use a lot of different answer formats.
  • Conveniently organizes the data you collect from the forms.
  • Can't use GIFs in forms.
Google Forms is useful in a variety of areas, especially internal communications when coworkers opinions or availability are needed. It's quick and easy to use and looks professional.
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Score 10 out of 10
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Verified User
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Google Forms is used across our district to collect data on a variety of things by our staff, students, and community. We can push out surveys on professional development, collect valuable information from parents, assess students on learning, and poll users for anonymous opinions. Using Google Forms allows us to digitally collect information instead of using paper, extending our reach to a larger population and easily providing data and analytics from responses in an organized manner.
  • Easily design and create forms quickly to fill your needs.
  • Responses are easy to browse and data can be exported to a Google Sheet.
  • Having forms saved in Google Drive and the cloud makes sharing and access extremely simple.
  • I would love to have more templates available to customize Google Forms for unique, custom looks.
Google Forms is great for surveys, polls, assessments, digital scavenger hunts and also for general forms to collect information.
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August 28, 2019

We love Google Forms!

Score 10 out of 10
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Verified User
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Google Forms is a great tool for creating quick surveys and they make it super easy to analyze results. We use it to monitor our onboarding training, employee pulse surveys and more. We’re big fans of the charts and graphs they offer too.
  • Great interface for creating questionnaires and surveys.
  • 100% free.
  • You can export results to Google Sheets easily.
  • No pictures can be added to surveys.
  • Limited customization.
  • Takes research and practice to build advanced forms.
It’s great for gathering data from clients. We build custom questionnaires and find that Google Forms allows us to easily send out questionnaires and analyze results. We can also use it to assign tasks within our team. Great if you use Google Sheets as you can export data easily.
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Score 10 out of 10
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Verified User
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We use forms to track all kinds of things. Training of employees, discipline, safety logs, to name a few. All departments use it. Google Forms helps us streamline data so that it is easy to collect and it is easy to report on and track.
  • Collect data.
  • Track progress.
  • Allow creation of reports.
  • More question types.
Well suited for data collection, tests, daily data input.

Not suited for the collection of huge amounts of data that need to be cross-compared. Need to put straight in a spreadsheet in this case.
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Kelsie Hamilton profile photo
Score 4 out of 10
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Google Forms is being used by a few different staff members, but not consistently. We use it in one-off instances that require us to gather feedback from staff, our board, or our beneficiaries. For us, it's an easy way to collect information- anything developed by Google is extremely user friendly and doesn't require you having to get too familiar with a new data gathering source. The templates that are already created are helpful; however, we tend to create our own. For example, we used it a few months back to collect data from our grantee organizations. We give to a number of nonprofits and wanted to see the spread of where we give (regions) and the end beneficiary. None of the grantees reported difficulty in filling out the forms and my coworker, who has a more challenging time with technology, was able to put one of the sections together.
  • Design is appealing and simplistic
  • Very easy for the user to figure out and run with
  • The templates and examples they give are helpful for some
  • Variety of questions and answer options
  • Being able to provide more complexity in routing responses into different question sets
  • Analytics portion could use some growth
If you're wanting to gather some relatively easy responses and gather them quickly, I've found Google Forms very well suited to pulling something together and gathering less complicated responses. If I have something that needs to be built out a bit more, have different tracks for responses, I typically turn to something more robust, such as SurveyMonkey. Perhaps I haven't explored Google Forms to its full extent, but I've found SurveyMonkey having more analytics options and more question options. When I have a need for quick survey buildout, Google Forms is my go-to. PLUS, it's free. With SurveyMonkey, you have to pay to get some of the more robust options.
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Sanchit Gupta profile photo
Score 8 out of 10
Vetted Review
Verified User
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We use google forms to gather feedback on certain decisions or products. Generally, we will create prototypes and send them out to different people, they will evaluate the prototype and answer questions on google forms to provide us with valuable feedback for the next iteration.
  • Simple & Easy to create. You need little to no knowledge on the working of Google forms, the process is intuitive and quick.
  • Data collection is a breeze. The data gathered from google forms is precisely presented to you without modification. Integration with Google Sheets, provides us with more flexibility to filter and sort complex data fields.
  • Personalization - Google forms allows us to brand the surveys/questionnaires that we send out. They feel a little more personalized and worked up that just generic forms that our competitors send out.
  • Collaboration sometimes causes the system to break and does not record changes made by everyone well. There have been instances where team members have been sure about making a change, only to realize it never synced the following morning.
For simple and short surveys, Google Forms is great. It allows for quick collaboration, working with your teammates parallelly and quick rollout to the participants with instant data collection. But for complex data collection, Google Forms becomes a handful to deal with. The system keeps crashing and remains out of sync and data sorting is limited to Sheets features. Often times we have found ourselves copy-pasting the data into Excel to access advanced features.
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Ai Ashe profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Google Forms are used for quizzes, surveys, and feedback docs for professional development.
  • Forms auto-calculates quiz scores and results are compiled on Google Sheets that are easily customizable.
  • Easy to use, customizable.
  • An efficient way to tabulate scores for tests/quizzes, obtain feedback and simple surveys.
  • Interface should be more customizable. For example, text sizes, columns, etc.
  • It should be easier to export the form if a paper format is needed. Currently, because of the size of the text, it prints to multiple pages which is a waste of paper.
  • Sometimes when an entire class is using the form, it freezes during submission and students have to do it again. This can also be due to internet issues or connectivity.
Google forms are suitable for the following: Quick Surveys, feedback for professional development, quizzes/tests, and Data collection. It is less appropriate if you need more customization of the look of the document.
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Gil Lopez CTS ING profile photo
Score 8 out of 10
Vetted Review
Verified User
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I use Google Forms for information gathering across departments for consistent input. It allows donors to provide data at their own pace and schedule. It solves the challenge of multiple sessions and schedule coordination.
  • Flexibility in format. Allows for many types of data collection.
  • Intuitive. No special training is required to use.
  • Rich in graphic integration. Allows for customization and branding.
  • Export tools. It could use additional exportable formats for integration with other reporting tools.
  • Mobile formatting. Could improve in portable layouts for tablets or phones.
  • Templates. Additional preset design templates would be welcome.
Great tool for data gathering direct to clients and users, distributable via Google Form direct invitation, email, or link. Many customizations for the type of input makes it nimble: button types, fields, mutually exclusive buttons, text input, etc.
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Dawn Herring profile photo
Score 10 out of 10
Vetted Review
Verified User
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I use Google Forms to receive information about my clients after they’ve signed on for services, as well as after to gather feedback on their experience.
  • Super easy and intuitive ability to set up questions
  • You can customize the layout and background which is a nice option
  • You can easily get analytical data on your answers and replies
  • Going to the different responses via the buttons at the top is a little tedious. I'd actually prefer to just be able to scroll and have each form response show up inline in the window.
It's super easy to use, build new forms, copy them, edit, etc. You can get notifications from who's filled them out. You can track emails of those who submitted. You can get an aggregate of the scores, drop into spreadsheets, and more. You can embed them, send out as a link in email. Easy Breezy.
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Diana Robinson profile photo
Score 7 out of 10
Vetted Review
Verified User
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I use Google Forms to track tour guests and several people need to be able to access the list so Google Forms makes it easy for all of us to access the most current information without having to send copies back and forth.
  • Being able to share a document among several people.
  • It is easy to use.
  • I like being able to share a document but control the changes myself. Others can look but not touch!
  • Would like to be able to keep my documents separate from others in my organization
It is well suited for documents/worksheets where several people have to have access to the information.


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Jannah Babasa profile photo
December 10, 2018

Review of Google Forms

Score 9 out of 10
Vetted Review
Verified User
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We use Google Forms for both sides of our organization. While we also use other software that is similar in terms of application, Google Forms is great as it is a free alternative that is always reliable. While the interface could be improved, the functionality is complete and it is easy to use.
  • Very functional.
  • Simple, easy to understand.
  • Integrated in the Google Suite.
  • Design is lacking.
We use Google Forms for mostly everything on our website. The interface is great and the feedback is easily stored and view able. Given the lack of design customization is very limited; thus, it does not blend well within websites or any other page we have created that is intended to appeal to a wider audience.
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luisa sicairos profile photo
December 07, 2018

Easy Survey Tool

Score 10 out of 10
Vetted Review
Verified User
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We use Google Forms to get a poll on what staff need or students would like to see in our organization. We also teach our students how to use Google Forms, so they can use it for school or work projects.
  • Surveys can be made easily.
  • Google Forms shows survey results quick.
  • Businesses can be sending quick and appealing surveys to their partners.
  • Formatting options to be more flexible.
  • Allow more ways to create applications.
Google Forms is useful when making online applications, tests, or surveys. It is easy to use both for the creator and for the intended audience.
Read luisa sicairos's full review
Sydni C. Warner profile photo
December 07, 2018

Google Forms

Score 8 out of 10
Vetted Review
Verified User
Review Source
Google forms are used for office meeting and taking polls and opinions. I don't think it is used by our whole department. Google Forms addresses the problem of taking in everyone's opinions. Some examples of polls I run have to do with routes to take within our research. Since this is an active research project I can't give exact details but the surveys mostly ask about which approaches we should take in recruiting participants.
  • Easy to use
  • Free
  • Can edit easily
  • Could be easier to share
  • Aesthetically it could look cleaner
It's well suited for small casual things but I wouldn't use it for super professional meetings. I like to use them as casual follow ups for our small lab meeting. However when working with community partners I found they are more familiar with Qualtrics and tend to lean more towards them and other survey outlets when working with other communities outside of UMICH.
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Clinton Shields profile photo
Score 7 out of 10
Vetted Review
Verified User
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Google Forms is being used as an independent survey tool that we use to conduct surveys within our teams. It helps to get feedback on processes and policies.
  • Easy to use
  • Easy to get the data
  • Easy to distribute
  • Not too many customization options
  • Could have some improvement in the data download section
  • Having lots of experience with WYSIWYG types of assessment some other options of building/coding would be nice
Google Forms are great when you need to quickly conduct some sort of simple survey. It's fast and easy to get out to the users and will allow you to get to your answers quicker than other types of survey programs.
Read Clinton Shields's full review

Feature Scorecard Summary

Survey templates (44)
8.0
Themes (44)
7.0
Custom logo/branding (37)
7.4
Changes to live survey (43)
8.2
Question design help (42)
8.0
Multiple question types (45)
9.1
Survey logic flexibility (42)
8.1
Response tracking (44)
8.7
Data export (43)
8.4
Standard reports (41)
8.1
Custom reports (33)
7.4
Analytics (35)
7.9
Access controls (41)
8.3
Compliance (28)
8.0
Vendor-offered crowdsourcing (13)
7.0
Respondent restrictions (29)
8.2

About Google Forms

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via spreadsheets or other analytics software.

Google Forms Technical Details

Operating Systems: Unspecified
Mobile Application:No