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Google Hangouts (Classic)

Google Hangouts (Classic)

Overview

What is Google Hangouts (Classic)?

The classic version of Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. It was part of Google’s G Suite offering and integrated with applications such as Gmail and Google+. Users of the classic…

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Recent Reviews

Love this!

8 out of 10
September 01, 2022
Incentivized
I use Google Hangouts for meetings! We are a hybrid company so a lot of our meetings are done virtually with multiple team members. One …
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Pretty good deal

10 out of 10
April 13, 2021
Incentivized
It is used for staff meetings company-wide. It is also used for meetings with clients and saves time as you can instantly chat with them …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Video conferencing (79)
    9.3
    93%
  • Audio conferencing (79)
    9.3
    93%
  • Mobile app for iOS (73)
    8.6
    86%
  • Mobile app for Android (71)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Google Hangouts (Classic)?

The classic version of Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. It was part of Google’s G Suite offering and integrated with applications such as Gmail and Google+. Users of the classic version of Hangouts will be migrated to the…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://workspace.google.com/pricing.ht…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Google Meet?

Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a…

What is Zoom?

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom…

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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

6.4
Avg 8.2

Call Management

Customized phone system settings

7.9
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

8.9
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

8.3
Avg 8.3
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Product Details

What is Google Hangouts (Classic)?

Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. This platform is part of Google’s G Suite offering and integrates with applications such as Gmail and Google+. Pricing for G Suite plans range from $5-$25 per user per month.

Callers can use Hangouts to:

  • Start a chat conversation or video call.
  • Make phone calls using Wi-Fi or data.
  • Send text messages with a Google Voice or Google Fi phone number.

Hangouts sync automatically across devices. Hangouts started on a computer, can continue with chat on another device, like a phone.

  • In March 2017, Google announced plans to evolve classic Hangouts to focus on two experiences designed to help bring teams together: Hangouts Chat and Hangouts Meet. Both Chat and Meet are available for G Suite customers and will be made available for consumer users as well. Google is planning to transition users from classic Hangouts to Chat and Meet after June 2020.
  • Classic Hangouts is not available in China.

Google Hangouts (Classic) Video

What is Google Hangouts?

Google Hangouts (Classic) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The classic version of Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. It was part of Google’s G Suite offering and integrated with applications such as Gmail and Google+. Users of the classic version of Hangouts will be migrated to the new Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.

Reviewers rate Video conferencing and Audio conferencing and Instant messaging highest, with a score of 9.3.

The most common users of Google Hangouts (Classic) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(520)

Attribute Ratings

Reviews

(1-25 of 91)
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September 01, 2022

Love this!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It allows us to connect quickly with one another
  • Doesn't allow to hide background
  • Increases ability to collaborate from different parts of the country
Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • Allowed quick communication between staff where a formal email is not required saving money on internal phones
  • Has now been disabled on Google Workspace for Education so training required to enable staff to use Google Chat and Meet
  • Prior to Chat, it had a positive impact by allowing students to contact their teachers for free during remote learning.
Chris Carpenter | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It’s free and informal, so the cost is not an issue
  • It doesn’t interact with O365, so as a disparate tool, it can be problematic
  • It is ubiquitous so it is Android friendly and iOS friendly
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • This may have changed, but when I was using google hangouts often, there lacks an array of backgrounds
  • This may have changed, but I am not aware of recording features
Tony Phan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Communicate effectively saves tons of time & cost for emailing back and forth
  • When on-field staff is outside of office, it is easy to video call them
  • Does not require installation, can be used in any browser which saves time for IT
April 07, 2021

A tool of the past

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Usage of this tool has made it possible to get much quicker answers for customer questions, resulting in the ability to increase customer sales enormously
  • Cost of the tool is basically nonexistent, so any improvement is pretty great
  • Having a searchable reference for scheduling constraints, special accomodations needed for customers, or really any such information, has made it far easier to schedule customer appointments, thereby increasing overall sales and gross.
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