Google Hangouts (Classic) Reviews

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448 Ratings
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Score 8.3 out of 100

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Reviews (1-5 of 5)

Martín Stricker | TrustRadius Reviewer
January 13, 2020

Hands down best videocall app

Score 9 out of 10
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It just works. Maybe you can experience very minor flaws or bugs from time to time (not a problem at all). You just need a google account (Gmail) and you're good to go. And best of all: It is free. The cost-benefits ratio is simply perfect, and audio/video quality is excellent as long as you can have a stable internet connection with decent speeds (no less than 2 Mbps, I'd say).
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Anonymous | TrustRadius Reviewer
September 05, 2019

One tool for all the platforms and an entire world of users to Hangout

Score 8 out of 10
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Verified User
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The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done.
Once you are setted up, you have almost all actual communication methods available in one tool
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Anonymous | TrustRadius Reviewer
August 29, 2019

Convenient Solution for Video Conferencing

Score 10 out of 10
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Verified User
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Even people unfamiliar with the product could likely use it the first time if you only told them to download the application. After that the product is so user friendly they would likely figure it out without additional instruction. There are finer features of course but they are easily found and at worst instructions are easily found with a quick internet search. You don't need a consultant or anything like that to get going with the product.
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Feature Scorecard Summary

Hosted PBX (15)
Multi-level Interactive Voice Response (IVR) (22)
User templates (17)
Call reports (29)
Directory of employee names (37)
Answering rules (28)
Call recording (28)
Call park (15)
Call screening (33)
Message alerts (43)
Video conferencing (58)
Audio conferencing (58)
Video screen sharing (28)
Instant messaging (31)
Mobile app for iOS (53)
Mobile app for Android (52)

About Google Hangouts (Classic)

Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. This platform is part of Google’s G Suite offering and integrates with applications such as Gmail and Google+. Pricing for G Suite plans range from $5-$25 per user per month.

Callers can use Hangouts to:

  • Start a chat conversation or video call.
  • Make phone calls using Wi-Fi or data.
  • Send text messages with a Google Voice or Google Fi phone number.

Hangouts sync automatically across devices. Hangouts started on a computer, can continue with chat on another device, like a phone.

  • In March 2017, Google announced plans to evolve classic Hangouts to focus on two experiences designed to help bring teams together: Hangouts Chat and Hangouts Meet. Both Chat and Meet are available for G Suite customers and will be made available for consumer users as well. Google is planning to transition users from classic Hangouts to Chat and Meet after June 2020.
  • Classic Hangouts is not available in China.

Google Hangouts (Classic) Technical Details

Operating Systems: Unspecified
Mobile Application:No