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Google Hangouts (Classic)

Google Hangouts (Classic)

Overview

What is Google Hangouts (Classic)?

The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.

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Pricing

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What is Google Hangouts (Classic)?

The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Google Meet?

Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a…

What is Zoom Workplace?

Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

6.3
Avg 8.0

Call Management

Customized phone system settings

8
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

8.6
Avg 8.0

Mobile apps

Apps are compatible with mobile devices.

8.1
Avg 8.0
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Product Details

What is Google Hangouts (Classic)?

The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Google Chat collaboration tool, and Google continues to support conferencing via the new Google Meet.

Google Hangouts (Classic) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.

Reviewers rate Call reports and Call screening and Video conferencing highest, with a score of 9.

The most common users of Google Hangouts (Classic) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 91)

Review of Google Hangouts

Rating: 8 out of 10
June 27, 2023
Vetted Review
Verified User
Google Hangouts (Classic)
6 years of experience
  • Product integration into workflows
  • easy of use
  • Tools (screen-share, breakout groups, whiteboard)
Cons
  • Can be a little glitchy
  • Ability to share asset (presentations) without sharing your whole screen
  • better/more filter options

Ubiquitous free tools need love too - don’t forget about Google Hangouts (Classic)

Rating: 8 out of 10
May 14, 2021
CC
Vetted Review
Verified User
Google Hangouts (Classic)
10 years of experience
  • Ad-hoc video conferencing / meetings with external collaborators
  • Mobile video conferencing
  • Integration with other Google-based tools.
Cons
  • Security
  • Integration into the formal corporate toolset
  • Integration into Office365

Google Hangouts- the easiest, simplest instant messaging platform there is

Rating: 10 out of 10
April 06, 2021
MD
Vetted Review
Verified User
Google Hangouts (Classic)
10 years of experience
  • Can set up different user groups with various personnel. In our case, we have different groups for different vehicle brands, one group for service advisors, one group for management, etc. Information can then be tailored to the correct people.
  • It is a contact less form of communication in an environment where various different people NEED to interact with one another throughout the day. Very helpful given the covid.
  • Setup and implementation are incredibly easy. Especially if work domain for email is attached to gmail like ours is
  • Ability to use Gmail search bar to search through chat history is very handy
Cons
  • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
  • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
  • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.

Google Hangouts delivers easy of use

Rating: 10 out of 10
April 02, 2021
BS
Vetted Review
Verified User
Google Hangouts (Classic)
5 years of experience
  • Video chat
  • Easy to connect
  • Easy to set up and use
Cons
  • There's audio/video problems once in a while

A Decent instant messaging, calling & video conferencing tool.

Rating: 8 out of 10
July 14, 2021
  • Easy to setup platform especially if the organization is already in Google ecosystem.
  • User interface is very easy on the eye & minimalistic.
  • All the Gmail events are properly synced up with google hangout.
  • Very good & versatile mobile application.
Cons
  • Call & video quality connection becomes very unstable when on low latency network.
  • Could improve on its sending invite option & make it more easy.
  • Automatic away status can be implemented if not active on platform.
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