Google Keep

Google Keep

Score 8.8 out of 10
Google Keep


What is Google Keep?

Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.
Read more

Recent Reviews

Google Keep = Efficiency

10 out of 10
March 11, 2020
Google Keep has many uses for a fit expert. You can save passwords and emails, customer notes, or templates for frequent use. It is a time …
Continue reading
Read all reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Search (9)
  • Mobile Access (9)
  • Task Management (7)
  • Visual planning tools (7)

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Google Keep, and make your voice heard!

Return to navigation


View all pricing

What is Google Keep?

Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

4 people want pricing too

Alternatives Pricing

What is Trello?

Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and…

What is Webex Meetings?

Webex Meetings is a video conferencing platform with built-in AI and machine learning capabilities to eliminate tasks from users’ plates. It supports team meetings, webinars, online training, real-time technical support, and conference calling.

Return to navigation


Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.2Avg 7.9


Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

6.9Avg 8.1
Return to navigation

Product Details

What is Google Keep?

Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.

Google Keep Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.

Reviewers rate Mobile Access and Search and Integrates with Google Drive highest, with a score of 10.

The most common users of Google Keep are from Small Businesses (1-50 employees).
Return to navigation


View all alternatives
Return to navigation


(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
I use Google Keep in my organisation to keep notes about everything to do with software that is in use throughout and anything else I need to do my job. This includes notes on resolving and troubleshooting issues, code snippets and SQL queries, steps to reproduce problems, steps to test functionality, names of stakeholders, minutes from meetings etc etc, the list goes on and on. I store anything that would be useful to help me do my job efficiently and to get the information out of my head (to free space for other things) and put it in a place I trust that I can search later. It is a really good tool, it's free, its search functionality works really well and I trust it completely. The perfect aid to getting things done.
  • Search functionality is great
  • Clean, simple yet attractive interface
  • Easy to use
  • Allows a picture to be part of the note
  • Notes can be quite long
  • Trustworthy place to save information you need later
  • Attached to your google account
  • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
  • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
It is the perfect companion for storing all those little bits of information you need to do your job well, the best thing is getting it all out of your head and in to Google Keep. You can trust it to hold that information for you, and you know you can go back and use its excellent search functionality to find that information at a later date. It can also work really well for your personal life as well. I have two accounts, my work account and my personal account - I use them both in different contexts but I have always found Google Keep is great for both.
Score 9 out of 10
Vetted Review
Verified User
Google Keep is being used by the entire organization as part of the G-Suite package. Google Keeps allows users to keep notes, and write to-do lists. It allows users to keep track of different notes on a dashboard, this allows departments to plan and keep tabs on projects or to-do lists in an easy manner.
  • Easy to use.
  • Sync with all devices.
  • Can add images, links, drawings, labels and reminders.
  • Can add collaborators to the note.
  • Can't change text format.
  • Users can't undo changes.
  • No notifications sent when tasks are added.
I would recommend Google Keep for notes or to-lists that need to be share among more than 2 people or for people who would like to be able to access their notes from a wide range of devices. It is an ideal tool for keeping track of things, since it also allows the user to set reminders. additionally, it is a good tool for someone who might be inspired on the spot, since it allows for drawings.
Google Keep support is managed through the IT department of each company when using the enterprise version. This allows the user to get a fast response when something arises. I have never needed support since the app is so straightforward, but it is good to know that I can get it in a timely manner if needed.
Rachel Blankenship | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Google Keep is a great tool that our entire office uses! It can be used for note taking during an important meeting, collaboration or even just quick access to responses for our customers. One of the best pieces of this for our company is the collaboration aspect. If I am in a meeting and writing notes in my Google Keep note, I can share that note with my team member and we can both edit the note in real time.
  • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
  • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
  • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
  • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
  • I wish that I was able to format within the note. There are times in which I would want to bold, underline or italicize and I'm not able to do so.
  • There is a character limit in the note. And though it is a generous amount of characters that you can add in the note, I tend to reach that character limit often.
  • I would love the ability to adjust the size of the notes. If you write a lot in the note, it makes it super long, but if you write just enough it will make it smaller and you can then open it up to reveal the note.
As a Customer Experience Trainer, I recommend that all the new members utilize Google Keep for better organization. It also helps with productivity, as our team members are able to write common responses that they may use for common situations. This allows them to easily copy and paste it into their email or live response instead of typing the same response over and over again. Though this tool is great for collaboration, I wouldn't recommend using it for larger projects. In that case, I would recommend Google Docs.
Our whole office loves Google Keep! If our customer service agents don't use it for pre-written responses, then they use it for note taking in their coaching sessions or 1:1's. Our non-support team members use this tool frequently, as it's easy and simple to use.
Score 10 out of 10
Vetted Review
Verified User
Google Keep has many uses for a fit expert. You can save passwords and emails, customer notes, or templates for frequent use. It is a time saver and great organization tool.
  • Easy to organize and color coordinate.
  • Allows for an associated image to be connected with the note.
  • Alarms set for reminders.
  • Ability to add others to the note to share and collaborate.
  • There should be an option to align them straight rather than unevenly.
  • Front options would be beneficial.
  • More color options for a variety of sorting.
In customer service, you send a lot of similar emails so it is great to use as a clipboard, so you can copy and paste that same email whenever need be, rather than typing it all out again and again.

Not so great when needing to put data from another platform.
I have never reached out to Support on Google Keep.
Score 9 out of 10
Vetted Review
Verified User
Optional, free software that majority of our company uses. It's used for quick, one-off note taking for stand-up meetings, client meetings, etc. Can be very useful if you need to write something down in a pinch. With everything being saved automatically to the Google cloud it's very convenient for the quick and dirty note taking. The collaboration feature is the cherry on top that proves to be very useful. Also, big shout out to the "check mark" feature that essentially makes this a "to-do" application.
  • Collaboration.
  • Just enough "extra" features to make it not too complicated.
  • Simplicity.
  • Not easy to change text/font if you aren't savvy with the product.
Great for small to large businesses - really any business where you need to take notes or remember something. It helps keep you organized if you need it but can also serve as a to-do check list for you, your team, or both.
I don't have any experience with Google Keep support.
Score 10 out of 10
Vetted Review
Verified User
I make a more personal use of Google Keep, I use it as my notepad on my phone. It's great for taking quick, organized notes on cards. Works great for meetings, jotting down ideas, and even starting long texts and moving to a appropriate app later. Google Keep is a Swiss Army knife for text.
  • Check boxes.
  • Notes.
  • Cards.
  • Collaboration.
  • Revision history.
  • Find word (CTRL+F).
  • Cards color customizations.
  • Simple text edition.
Quick notes, one click, and you're already writing. It can be used as post-it on the mobile screen, for example, through its widgets. This is great for daily notes, especially if combined with check boxes.

Although it is good to start a text that is expected to be long, it is not ideal for editing texts and writing articles for example.
I never had to request support for Google Keep, all the information I needed is in the online help center. Never have a malfunction.
Score 9 out of 10
Vetted Review
Verified User
Google Keep has been used exclusively by myself. I started using the software as I have other Google products and decided to test it out. It has great functionality for simple check box notes, general text notes, etc. It also has a great voice to text transcription service that utilizes Google Assistants speech recognition which is effortlessly top notch.
  • Check box style checklists.
  • General notes keeping app.
  • The text box check list style notes only allow one indent and it would be useful to allow at least 1 more indent(2 total).
  • More robust font changes.
If someone is looking for a note taking app, this is easily the best to use. It has simple check box notes, general text notes, voice to text transcription, and you can even draw on your screen and save hand drawn notes. It is amazingly simple yet has many powerful features that suite most users needs.
I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
Theo Anele | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Since Google Keep is a cloud-based task and note keeper, we're able to keep track of all to-do tasks on any device that has an internet access. Additionally, we are able to share to-do lists between users via the collaborator option. This platform greatly help us stay on track with the tasks we need to complete.
  • Quick note taking during conferences or meetings.
  • Notes are easily shareable.
  • Video recording, even if just a minute or less would be great.
  • Folders for organization. There are labels already, but it doesn't separate them out from the main "feed."
Google Keep is great for keeping tracking of notes, tasks, and reminders. However, it's not so great at formatting and long form notes. You might be better off using a word processor software if you're looking to do the latter.
I've never had an issue with the platform, so I can't rate it. However, that also lends to how efficient and effortless Google Keep is.
Score 7 out of 10
Vetted Review
Verified User
Google Keep is used on an individual basis to share meeting notes. Multiple people can make simultaneous updates. Very easy to use, i.e., user-friendly tool.
  • Simple to use
  • Easy to maintain
  • More formatting options
  • Better user interface would help
Great for making a checklist.
Excellent to way display what got done and what not from checklist.
Google keep is excellent for sharing small notes and not for large content.
I did not use support ever, so assuming its good.
Sasha Jacobsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Google Keep on a personal level to assist with my tasks for work. Asana is the primary tool used within my scope of work, but Google Keep helps me stay on task and make notes where other apps are too bulky. I find Keep to be the best solution for me vs. other note-taking apps (Simplenote, etc.). It's a live tile interface, and ease of use makes it quick and easy to use and see exactly what I need to whenever I open it.
  • User Interface
  • Live Tiles
  • Lacks a desktop app
  • Lacks app integration
  • I find Google Keep is the best app to take simple notes in. Live tiles make it a far more pleasing visual experience, while also allowing a user to quickly see precisely what they've written down without opening each note. The clean and straightforward interface makes it very easy to pick up and use, then put away without fumbling around unnecessary features. Reminders and labels and colors keep things organized.
  • If a user needs harder deadlines within an app, while Keep does have reminders, it has no app integration with google calendar to allow for that functionality to be too useful.
Google's support for most things is generally non-existent. Also, there's no telling if they intend to keep any of their apps. Keep has been around a while, so I assume it will stick. I also thought the same with Inbox, and that's now gone. So it's unclear whether or not the app will be around forever and if Google will continue to support it.
Vinny Hebert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Google Keep as a electronic post-it note. Since I use Google Mail as my email client and Google Docs and Sheets as my word processor and spreadsheet, Google products are very integrated with how I manage my business. The fact I can have Google Keep appear to the right of my email means I can add and retrieve notes quickly.
  • I can make lists.
  • Simple to use.
  • No text formatting.
  • Maybe too simple for those coming from Evernote or OneNote.
I have a hard time focusing on projects because I always have so much to do in a day. I make lists in Google Keep which has a checkbox feature that crosses the item and moves it to the bottom of the list when you check it off. However, one thing I use to do with Evernote is take notes on a project and email them to the client. I can't do that directly from Google Keep, but since it integrates with Google Docs I can copy the note to a new document and share it that way.
It's Google. So you have their help files. You have the internet to search on for information but you can't contact a support person. However, I've never needed a support person.
Return to navigation