Google Keep

Google Keep

Score 8.8 out of 10
Google Keep

Overview

What is Google Keep?

Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.
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Recent Reviews

Google Keep = Efficiency

10 out of 10
March 11, 2020
Google Keep has many uses for a fit expert. You can save passwords and emails, customer notes, or templates for frequent use. It is a time …
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Verified User
Project Manager
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Awards

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Popular Features

View all 17 features
  • Search (9)
    10.0
    100%
  • Mobile Access (9)
    10.0
    100%
  • Task Management (7)
    9.3
    93%
  • Visual planning tools (7)
    8.8
    88%

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Pricing

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Google Keep

Google Keep

N/A
Unavailable

What is Google Keep?

Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features

Project Management

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Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

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Features that allow collaborators to view, work on, and organize files.

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Product Details

What is Google Keep?

Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.

Google Keep Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.

Reviewers rate Mobile Access and Search and Integrates with Google Drive highest, with a score of 10.

The most common users of Google Keep are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

 (60)

Attribute Ratings

Reviews

(1-11 of 11)
Popular Filters
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August 08, 2021

Google Keep is a free, pretty, clean and simple note keeper with excellent search functionality that will help you do your job more efficiently and get information out of your head.

Verified User
Professional in Corporate
Research Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
I use Google Keep in my organisation to keep notes about everything to do with software that is in use throughout and anything else I need to do my job. This includes notes on resolving and troubleshooting issues, code snippets and SQL queries, steps to reproduce problems, steps to test functionality, names of stakeholders, minutes from meetings etc etc, the list goes on and on. I store anything that would be useful to help me do my job efficiently and to get the information out of my head (to free space for other things) and put it in a place I trust that I can search later. It is a really good tool, it's free, its search functionality works really well and I trust it completely. The perfect aid to getting things done.
Pros and Cons
  • Search functionality is great
  • Clean, simple yet attractive interface
  • Easy to use
  • Allows a picture to be part of the note
  • Notes can be quite long
  • Trustworthy place to save information you need later
  • Attached to your google account
  • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
  • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
Likelihood to Recommend
It is the perfect companion for storing all those little bits of information you need to do your job well, the best thing is getting it all out of your head and in to Google Keep. You can trust it to hold that information for you, and you know you can go back and use its excellent search functionality to find that information at a later date. It can also work really well for your personal life as well. I have two accounts, my work account and my personal account - I use them both in different contexts but I have always found Google Keep is great for both.
October 07, 2020

Great tool for keeping track of notes and miscellaneous pieces of information.

Verified User
Analyst in Finance and Accounting
Pharmaceuticals Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Google Keep is being used by the entire organization as part of the G-Suite package. Google Keeps allows users to keep notes, and write to-do lists. It allows users to keep track of different notes on a dashboard, this allows departments to plan and keep tabs on projects or to-do lists in an easy manner.
Pros and Cons
  • Easy to use.
  • Sync with all devices.
  • Can add images, links, drawings, labels and reminders.
  • Can add collaborators to the note.
  • Can't change text format.
  • Users can't undo changes.
  • No notifications sent when tasks are added.
Likelihood to Recommend
I would recommend Google Keep for notes or to-lists that need to be share among more than 2 people or for people who would like to be able to access their notes from a wide range of devices. It is an ideal tool for keeping track of things, since it also allows the user to set reminders. additionally, it is a good tool for someone who might be inspired on the spot, since it allows for drawings.
Support Rating
9
Google Keep support is managed through the IT department of each company when using the enterprise version. This allows the user to get a fast response when something arises. I have never needed support since the app is so straightforward, but it is good to know that I can get it in a timely manner if needed.
March 14, 2020

Easy to use, great tool!

Rachel Blankenship | TrustRadius Reviewer
Rachel Blankenship
CX Trainer
ThirdLove (Retail, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Google Keep is a great tool that our entire office uses! It can be used for note taking during an important meeting, collaboration or even just quick access to responses for our customers. One of the best pieces of this for our company is the collaboration aspect. If I am in a meeting and writing notes in my Google Keep note, I can share that note with my team member and we can both edit the note in real time.
Pros and Cons
  • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
  • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
  • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
  • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
  • I wish that I was able to format within the note. There are times in which I would want to bold, underline or italicize and I'm not able to do so.
  • There is a character limit in the note. And though it is a generous amount of characters that you can add in the note, I tend to reach that character limit often.
  • I would love the ability to adjust the size of the notes. If you write a lot in the note, it makes it super long, but if you write just enough it will make it smaller and you can then open it up to reveal the note.
Likelihood to Recommend
As a Customer Experience Trainer, I recommend that all the new members utilize Google Keep for better organization. It also helps with productivity, as our team members are able to write common responses that they may use for common situations. This allows them to easily copy and paste it into their email or live response instead of typing the same response over and over again. Though this tool is great for collaboration, I wouldn't recommend using it for larger projects. In that case, I would recommend Google Docs.
Support Rating
10
Our whole office loves Google Keep! If our customer service agents don't use it for pre-written responses, then they use it for note taking in their coaching sessions or 1:1's. Our non-support team members use this tool frequently, as it's easy and simple to use.
March 11, 2020

Google Keep = Efficiency

Verified User
Project Manager in Customer Service
Consumer Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Google Keep has many uses for a fit expert. You can save passwords and emails, customer notes, or templates for frequent use. It is a time saver and great organization tool.
Pros and Cons
  • Easy to organize and color coordinate.
  • Allows for an associated image to be connected with the note.
  • Alarms set for reminders.
  • Ability to add others to the note to share and collaborate.
  • There should be an option to align them straight rather than unevenly.
  • Front options would be beneficial.
  • More color options for a variety of sorting.
Likelihood to Recommend
In customer service, you send a lot of similar emails so it is great to use as a clipboard, so you can copy and paste that same email whenever need be, rather than typing it all out again and again.

Not so great when needing to put data from another platform.
Support Rating
5
I have never reached out to Support on Google Keep.
March 03, 2020

Google Keep - more than just note taking

Verified User
Manager in Quality Assurance
Computer Software Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Optional, free software that majority of our company uses. It's used for quick, one-off note taking for stand-up meetings, client meetings, etc. Can be very useful if you need to write something down in a pinch. With everything being saved automatically to the Google cloud it's very convenient for the quick and dirty note taking. The collaboration feature is the cherry on top that proves to be very useful. Also, big shout out to the "check mark" feature that essentially makes this a "to-do" application.
Pros and Cons
  • Collaboration.
  • Just enough "extra" features to make it not too complicated.
  • Simplicity.
  • Not easy to change text/font if you aren't savvy with the product.
Likelihood to Recommend
Great for small to large businesses - really any business where you need to take notes or remember something. It helps keep you organized if you need it but can also serve as a to-do check list for you, your team, or both.
Support Rating
5
I don't have any experience with Google Keep support.
February 29, 2020

Swiss army knife for notes

Verified User
Employee in Other
Computer Software Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
I make a more personal use of Google Keep, I use it as my notepad on my phone. It's great for taking quick, organized notes on cards. Works great for meetings, jotting down ideas, and even starting long texts and moving to a appropriate app later. Google Keep is a Swiss Army knife for text.
Pros and Cons
  • Check boxes.
  • Notes.
  • Cards.
  • Collaboration.
  • Revision history.
  • Find word (CTRL+F).
  • Cards color customizations.
  • Simple text edition.
Likelihood to Recommend
Quick notes, one click, and you're already writing. It can be used as post-it on the mobile screen, for example, through its widgets. This is great for daily notes, especially if combined with check boxes.

Although it is good to start a text that is expected to be long, it is not ideal for editing texts and writing articles for example.
Support Rating
9
I never had to request support for Google Keep, all the information I needed is in the online help center. Never have a malfunction.
February 20, 2020

Google Keep Helps Forget Wunderlist or Evernote Even Exist.

MB
Michael Bufalini
Senior Project Manager
Gordian Energy Systems, LLC (Construction, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Google Keep has been used exclusively by myself. I started using the software as I have other Google products and decided to test it out. It has great functionality for simple check box notes, general text notes, etc. It also has a great voice to text transcription service that utilizes Google Assistants speech recognition which is effortlessly top notch.
Pros and Cons
  • Check box style checklists.
  • General notes keeping app.
  • The text box check list style notes only allow one indent and it would be useful to allow at least 1 more indent(2 total).
  • More robust font changes.
Likelihood to Recommend
If someone is looking for a note taking app, this is easily the best to use. It has simple check box notes, general text notes, voice to text transcription, and you can even draw on your screen and save hand drawn notes. It is amazingly simple yet has many powerful features that suite most users needs.
Support Rating
8
I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
February 17, 2020

Keep Everything Just Where You Need It

Theo Anele | TrustRadius Reviewer
Theo Anele
Marketing Assistant / Content Developer
Lead Optimize LLC (Marketing & Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Since Google Keep is a cloud-based task and note keeper, we're able to keep track of all to-do tasks on any device that has an internet access. Additionally, we are able to share to-do lists between users via the collaborator option. This platform greatly help us stay on track with the tasks we need to complete.
Pros and Cons
  • Quick note taking during conferences or meetings.
  • Notes are easily shareable.
  • Video recording, even if just a minute or less would be great.
  • Folders for organization. There are labels already, but it doesn't separate them out from the main "feed."
Likelihood to Recommend
Google Keep is great for keeping tracking of notes, tasks, and reminders. However, it's not so great at formatting and long form notes. You might be better off using a word processor software if you're looking to do the latter.
Support Rating
5
I've never had an issue with the platform, so I can't rate it. However, that also lends to how efficient and effortless Google Keep is.
February 14, 2020

Easy User Friendly Google keep

Verified User
Project Manager in Information Technology
Hospital & Health Care Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Google Keep is used on an individual basis to share meeting notes. Multiple people can make simultaneous updates. Very easy to use, i.e., user-friendly tool.
Pros and Cons
  • Simple to use
  • Easy to maintain
  • More formatting options
  • Better user interface would help
Likelihood to Recommend
Great for making a checklist.
Excellent to way display what got done and what not from checklist.
Google keep is excellent for sharing small notes and not for large content.
Support Rating
8
I did not use support ever, so assuming its good.
February 12, 2020

Google Keep - Live tiles make for a pleasing note taking experience

Sasha Jacobsen | TrustRadius Reviewer
Sasha Jacobsen
Model
'Self-Employed'​ (Broadcast Media, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
I use Google Keep on a personal level to assist with my tasks for work. Asana is the primary tool used within my scope of work, but Google Keep helps me stay on task and make notes where other apps are too bulky. I find Keep to be the best solution for me vs. other note-taking apps (Simplenote, etc.). It's a live tile interface, and ease of use makes it quick and easy to use and see exactly what I need to whenever I open it.
Pros and Cons
  • User Interface
  • Live Tiles
  • Lacks a desktop app
  • Lacks app integration
Likelihood to Recommend
  • I find Google Keep is the best app to take simple notes in. Live tiles make it a far more pleasing visual experience, while also allowing a user to quickly see precisely what they've written down without opening each note. The clean and straightforward interface makes it very easy to pick up and use, then put away without fumbling around unnecessary features. Reminders and labels and colors keep things organized.
  • If a user needs harder deadlines within an app, while Keep does have reminders, it has no app integration with google calendar to allow for that functionality to be too useful.
Support Rating
1
Google's support for most things is generally non-existent. Also, there's no telling if they intend to keep any of their apps. Keep has been around a while, so I assume it will stick. I also thought the same with Inbox, and that's now gone. So it's unclear whether or not the app will be around forever and if Google will continue to support it.
January 23, 2020

For a Post-It Feeling, Use Google Keep

Vinny Hebert | TrustRadius Reviewer
Vinny Hebert
Owner
Web Help U.S., LLC (Internet, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
I use Google Keep as a electronic post-it note. Since I use Google Mail as my email client and Google Docs and Sheets as my word processor and spreadsheet, Google products are very integrated with how I manage my business. The fact I can have Google Keep appear to the right of my email means I can add and retrieve notes quickly.
Pros and Cons
  • I can make lists.
  • Simple to use.
  • No text formatting.
  • Maybe too simple for those coming from Evernote or OneNote.
Likelihood to Recommend
I have a hard time focusing on projects because I always have so much to do in a day. I make lists in Google Keep which has a checkbox feature that crosses the item and moves it to the bottom of the list when you check it off. However, one thing I use to do with Evernote is take notes on a project and email them to the client. I can't do that directly from Google Keep, but since it integrates with Google Docs I can copy the note to a new document and share it that way.
Support Rating
5
It's Google. So you have their help files. You have the internet to search on for information but you can't contact a support person. However, I've never needed a support person.
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