Google Surveys Reviews

12 Ratings
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Score 9.1 out of 100

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Reviews (1-3 of 3)

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July 31, 2021
Vianne Marie Abulucion | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Google Surveys is being used by our organization in so many ways. We use it as registration (e.g. raffles). We also use it as a tracking tool [for] our problems. Our organization uses it as [an] application form for applicants, and the main use of Google Surveys in our organization is using Google Surveys to track our calls. Every call we get we track through Google Surveys (e.g. caller number, reason for calling, etc.)

Yes, it is being used by our whole organization in so many ways. Google Surveys address some problems as in this pandemic happening, we do not use pen and paper anymore. We have Google Surveys on our phones. We just need to click the link that leads to a survey page. Google Surveys made people's lives easier and convenient.
  • Can be used by everyone as creator and user.
  • User friendly
  • Convenient
  • Can personalize the form itself.
  • Background design, I think it would be better if we could personalize the background design.
  • I haven't encountered attaching video clips on it. I think it's great if we can attach video clips or voice clips since image can be attached.
  • Cute fonts will do.
The best thing about Google Surveys is its structure. If you take a look at it for the first time, it doesn't look so complicated. Very friendly. It can even be used by students as part of their thesis. It can be used as [a] personal tracking tool (e.g. finances, income, savings and expenses). Google Surveys is not [only]for business purposes, [it] can be use[d] as a personal tracking tool.
I would likely give a 10 for Google Surveys because it supports the needs of every user and it addresses every business need. It supports not only business people, [it is] also for students, teachers, and everyone. Another good thing is that Google Surveys is accessible to everyone. It does not limit a person who can use it at very affordable price, and that is a 10 for me.
Read Vianne Marie Abulucion's full review
June 01, 2021
Chase Zhang | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Google Surveys for almost every aspect of our company. Everything from collecting data from clients how our services to asking for sign-ups for company events. Almost every level employee at our company will use the survey for various reasons—account management will use it for their clients, marketing will use it to get answers from prospects, etc.
  • Easy to use.
  • Easy to understand.
  • Simple to construct questions.
  • Better integration with CRM
  • More features like removing "bad data" from random people
  • Stores the data longer
The service is best suited for people who want an easy, simple, straightforward survey collection platform. The price is unbeatable so it does not matter if you are an enterprise company for a start-up with 5 employees. One of the best features is the ability to mass send to a list vs competitors when you have to manually upload a list.
Customer service is great when you needed it, almost a 24 hour type of support. Although it is much like calling into a support center or submitting a support ticket - you never get the same rep twice, so our team member would have to explain their situation again but the previous rep might not take all the notes necessary
Read Chase Zhang's full review
May 01, 2021
Lisa Gonzales | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We frequently use Google Surveys throughout the organization, whether we're gathering data to create meeting agendas, use as feedback after meetings and events, ask parents for input on classroom/school events and activities, and more!
  • Easy to use
  • Great how to videos on YouTube
  • Can share with others
  • Free
  • More background colors
  • More reestablished backgrounds
  • Better sorting features when reviewing results
It is well suited from the classroom use with students to departments across a school district to the district trying to gather information from parents. Sometimes we have staff who struggle with some of the settings when they are creating their surveys but, for the most part, it is easy to use and simple.
Have not needed to use their support team (but the survey requires that I put in a score so I'm selecting a middle number as NA isn't an option).
Read Lisa Gonzales's full review

Feature Scorecard Summary

Survey templates (3)
8.3
Themes (3)
8.0
Custom logo/branding (2)
9.5
Changes to live survey (3)
7.7
Question design help (2)
9.5
Multiple question types (3)
9.0
Survey logic flexibility (3)
8.7
Response tracking (3)
8.3
Data export (3)
8.0
Standard reports (2)
9.5
Custom reports (2)
9.5
Analytics (2)
9.5
Access controls (3)
9.0
Compliance (2)
9.0
Vendor-offered crowdsourcing (2)
9.5
Respondent restrictions (2)
9.5

What is Google Surveys?

Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

Google Surveys Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Surveys10¢per completed survey

Google Surveys Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No

Frequently Asked Questions

What is Google Surveys?

Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

What is Google Surveys's best feature?

Reviewers rate Multiple question types and Access controls highest, with a score of 9.

Who uses Google Surveys?

The most common users of Google Surveys are from Enterprises and the Education Management industry.