Google Surveys

Google Surveys

Customer Verified
About TrustRadius ScoringScore 8.5 out of 100
Google Surveys

Overview

Recent Reviews

Average in a Strong Field

8 out of 10
February 16, 2022
Google Surveys has several different features that help me gather information. In part, we are able to use the information for calendars …
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Verified User
Administrator

Google Survey Review

7 out of 10
February 10, 2022
Google Surveys have helped us to change strategies, learn about the market and recognize trends early enough to make changes in upcoming …
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Rob Reinert | TrustRadius Reviewer
Rob Reinert
Digital Marketing | Social Media | Advertising & Promotion

Helps Us Understand

10 out of 10
February 10, 2022
We use Google Surveys in order to get an idea of how efficiently we are helping users solve their technology issues. This helps us improve …
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Go-To Survey App

10 out of 10
January 20, 2022
It's a fantastic way to collect information from a group of people. It's very easy for people to use. It displays the information in a …
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Popular Features

View all 16 features

Multiple question types (13)

8.7
87%

Response tracking (13)

8.5
85%

Changes to live survey (13)

7.8
78%

Survey templates (13)

7.2
72%

Reviewer Pros & Cons

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Video Reviews

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Pricing

View all pricing

Surveys

10¢

On Premise
per completed survey

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://marketingplatform.google.com/ab…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Survey Format & Appearance

7.6
76%

Survey Content

8.0
80%

Survey Logic

8.3
83%

Survey Reporting & Analytics

8.5
85%

Survey Administration & Security

8.2
82%

Survey Distribution

8.2
82%

Product Details

What is Google Surveys?

Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

Google Surveys Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Google Surveys?

Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

What is Google Surveys's best feature?

Reviewers rate Standard reports highest, with a score of 8.9.

Who uses Google Surveys?

The most common users of Google Surveys are from Enterprises (1,001+ employees) and the Education Management industry.

Reviews and Ratings

 (32)

Ratings

Usability (13)

9.0
90%

Support Rating (12)

7.6
76%

Reviews

(1-12 of 12)
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February 17, 2022

Google Surveys makes planning fun

CP
Colleen Parsons
Executive Assistant
Hills Real Estate Team - Keller Williams Realty Black Hills (Real Estate, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

5
I have never had to use the support feature for Google Surveys as I've never had any problems creep up and have always been able to use the platform to the fullest capability that I've wanted to. If the support is anything like what I've experienced in other Google platforms/apps/extensions, I'm sure it is extremely helpful.
February 17, 2022

Google Surveys is great for quick answers to simple questions

Verified User
Manager in Other
Education Management Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

4
Well... getting support from Google is tough, though there is a phone number to call. Usually, if we have questions about how to do something we use the Google support forums or search for answers to the questions we might have. They also have a chat function if people need help. As we've been mostly using Google Surveys for simple yes/no questions, or other simple questions, we haven't used their help function - the chat or made a phone call.
February 16, 2022

Average in a Strong Field

Verified User
Administrator in Legal
Government Administration Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

7
Never needed proper support for using Google surveys. As a result, my rating is based on the actual user experience and the feeling of whether or not the product would require support. Its features are well placed and work fairly well for what it is supposed to do, overall.
February 11, 2022

Top notch tool for gathering the data you need

Verified User
Director in Corporate
Hospital & Health Care Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
Google Surveys has a world-class support team. If you have any questions you can reach out to support and gain additional insight on how the product can meet your needs. As part of Google, the support team is very reliable. Our team has not had any issues reaching support and having a quick resolution turnaround.
February 10, 2022

Google Survey Review

Rob Reinert | TrustRadius Reviewer
Rob Reinert
Digital Marketing | Social Media | Advertising & Promotion
ICWUSA (Marketing & Advertising, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Review Source

Support Rating

7
Google has very good support and helped us to solve problems fast, easily, and correctly. Their support team was outstanding in some cases and made our life easier, not to stress out about the programs and tools we are using to finish our job. That alone has been worth using Google.
February 10, 2022

Google Surveys is the best program out there for those who want a clean product

Verified User
Administrator in Other
Writing & Editing Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
January 20, 2022

Go-To Survey App

Kira Dineen | TrustRadius Reviewer
Kira Dineen
Genetics Radio/Podcast Host and Producer
DNA Today (Broadcast Media, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
I have not needed to use any support for Google Surveys. It's well crafted, so not needing this feature speaks to how easy and bug-free the software is to implement as a creator and fill out as a user. If there was a feature, I wanted to use but didn't know how a quick Google search offered me an answer.
January 08, 2022

Easy, professional solution to designing and distributing surveys

Verified User
Employee in Information Technology
Education Management Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Support Rating

8
Google has a large community, offers easy ways to get in contact with support chat etc., and has great findability on Google. Search for any topic, and the community probably already found the perfect solution for you.
July 31, 2021

User Friendly

VA
Vianne Marie Abulucion
Agent
Sykes Asia (Telecommunications, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
I would likely give a 10 for Google Surveys because it supports the needs of every user and it addresses every business need. It supports not only business people, [it is] also for students, teachers, and everyone. Another good thing is that Google Surveys is accessible to everyone. It does not limit a person who can use it at very affordable price, and that is a 10 for me.