Google Surveys

Google Surveys

Customer Verified
About TrustRadius Scoring
Score 8.5 out of 100
Google Surveys

Overview

Recent Reviews

Average in a Strong Field

8 out of 10
February 16, 2022
Google Surveys has several different features that help me gather information. In part, we are able to use the information for calendars …
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Google Survey Review

7 out of 10
February 10, 2022
Google Surveys have helped us to change strategies, learn about the market and recognize trends early enough to make changes in upcoming …
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Helps Us Understand

10 out of 10
February 10, 2022
We use Google Surveys in order to get an idea of how efficiently we are helping users solve their technology issues. This helps us improve …
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Go-To Survey App

10 out of 10
January 20, 2022
It's a fantastic way to collect information from a group of people. It's very easy for people to use. It displays the information in a …
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Popular Features

View all 16 features

Multiple question types (13)

8.7
87%

Response tracking (13)

8.5
85%

Changes to live survey (13)

7.8
78%

Survey templates (13)

7.2
72%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Google Surveys, and make your voice heard!

Pricing

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Surveys

10¢

On Premise
per completed survey

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://marketingplatform.google.com/ab…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Survey Format & Appearance

7.6
76%

Survey Content

8.0
80%

Survey Logic

8.3
83%

Survey Reporting & Analytics

8.5
85%

Survey Administration & Security

8.2
82%

Survey Distribution

8.2
82%

Product Details

What is Google Surveys?

Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

Google Surveys Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Google Surveys?

Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.

What is Google Surveys's best feature?

Reviewers rate Standard reports highest, with a score of 8.9.

Who uses Google Surveys?

The most common users of Google Surveys are from Enterprises (1,001+ employees) and the Education Management industry.

Reviews and Ratings

 (32)

Ratings

Reviews

(1-12 of 12)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
I have never had to use the support feature for Google Surveys as I've never had any problems creep up and have always been able to use the platform to the fullest capability that I've wanted to. If the support is anything like what I've experienced in other Google platforms/apps/extensions, I'm sure it is extremely helpful.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Well... getting support from Google is tough, though there is a phone number to call. Usually, if we have questions about how to do something we use the Google support forums or search for answers to the questions we might have. They also have a chat function if people need help. As we've been mostly using Google Surveys for simple yes/no questions, or other simple questions, we haven't used their help function - the chat or made a phone call.
February 16, 2022

Average in a Strong Field

Score 8 out of 10
Vetted Review
Verified User
Review Source
Never needed proper support for using Google surveys. As a result, my rating is based on the actual user experience and the feeling of whether or not the product would require support. Its features are well placed and work fairly well for what it is supposed to do, overall.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Google Surveys has a world-class support team. If you have any questions you can reach out to support and gain additional insight on how the product can meet your needs. As part of Google, the support team is very reliable. Our team has not had any issues reaching support and having a quick resolution turnaround.
February 10, 2022

Google Survey Review

Rob Reinert | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Google has very good support and helped us to solve problems fast, easily, and correctly. Their support team was outstanding in some cases and made our life easier, not to stress out about the programs and tools we are using to finish our job. That alone has been worth using Google.
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
January 20, 2022

Go-To Survey App

Kira Dineen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have not needed to use any support for Google Surveys. It's well crafted, so not needing this feature speaks to how easy and bug-free the software is to implement as a creator and fill out as a user. If there was a feature, I wanted to use but didn't know how a quick Google search offered me an answer.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Google has a large community, offers easy ways to get in contact with support chat etc., and has great findability on Google. Search for any topic, and the community probably already found the perfect solution for you.
July 31, 2021

User Friendly

Score 10 out of 10
Vetted Review
Verified User
Review Source
I would likely give a 10 for Google Surveys because it supports the needs of every user and it addresses every business need. It supports not only business people, [it is] also for students, teachers, and everyone. Another good thing is that Google Surveys is accessible to everyone. It does not limit a person who can use it at very affordable price, and that is a 10 for me.