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Google Voice

Google Voice

Overview

What is Google Voice?

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may…

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Recent Reviews

Just Use Google Voice

10 out of 10
July 20, 2021
Incentivized
We use Google Voice to communicate with our clients, keeping both text messages and voice calls in one location. We can also easily pass a …
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Hmmmm Yes and No

7 out of 10
April 15, 2021
Incentivized
We tried [Google Voice] for our callers in our call center. It worked great, did everything we needed it to do. Was easy to use, had the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Mobile app for Android (48)
    8.0
    80%
  • Call recording (50)
    7.8
    78%
  • Call screening (59)
    7.4
    74%
  • Message alerts (62)
    3.4
    34%
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Pricing

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Starter

$10

Cloud
per user/per month

Standard

$20

Cloud
per user/per month

Premier

$30

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://workspace.google.com/products/v…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
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Product Demos

Bose Smart Soundbar 300 | Setup And Audio Demo

YouTube

Official Google Voice App Demo

YouTube

Google Voice official app for iPhone video demo

YouTube

Google Voice Assistant On Samsung Televisions

YouTube

Google Voice: Demo

YouTube

GV Mobile Demo Video

YouTube
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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

3.8
Avg 8.2

Call Management

Customized phone system settings

5.8
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

7.3
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

6.4
Avg 8.3
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Product Details

What is Google Voice?

Google Voice gives businesses an AI to help employees stay better connected to each other and customers. Boasting security, a reliable calling infrastructure, and an intuitive admin and user experience, Google Voice aims to help users to spend less time managing their phone solution.

Google Voice Video

What is Google Voice?

Google Voice Competitors

Google Voice Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

Google Voice starts at $10.

RingEX, Microsoft Teams, and Avaya IP Office are common alternatives for Google Voice.

Reviewers rate Instant messaging highest, with a score of 9.3.

The most common users of Google Voice are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(214)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
January 06, 2022

Google Voice at a glance

Arkadip Kundu | TrustRadius Reviewer
Arkadip Kundu
Doing a BootCamp
DigitalSherpa.AI (Computer Software, 1-10 employees)
Score 6 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Google voice or Google voice assistant is mostly use to search in google for the important things for our project work.<br>By only writing and typing most of the time it did not work.<br>So voice assistant in the business helps to save a significant amount of time for communication.<br>That saving time is also use for other productive works.
Pros and Cons
  • Assistance with voice technology
  • Voice assistance
  • Artificial intelligence technology with voice
  • Verbal communication
  • Delaying a split of a second of time to deliver messages.
  • Voice vibartion problem
  • Easy to understand assistant
Likelihood to Recommend
It is best situated to search anything individually on any topics and the set should be good.
It is less suitable for group of people to attend this as sometimes it do not work properly.
Be the voice assisting sound should be much more polite and a bit slow so that people who are not fluent in English will not understand it properly.
It is helpful to understand in case of google map as a voice assistant guide.
Google Voice Feature Ratings
Cloud PBX (5)
28%
2.8
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
40%
4.0
User templates
30%
3.0
Call reports
20%
2.0
Directory of employee names
50%
5.0
Call Management (5)
48%
4.8
Answering rules
10%
1.0
Call recording
70%
7.0
Call park
60%
6.0
Call screening
50%
5.0
Message alerts
50%
5.0
VoIP system collaboration (4)
65%
6.5
Video conferencing
50%
5.0
Audio conferencing
70%
7.0
Video screen sharing
50%
5.0
Instant messaging
90%
9.0
Mobile apps (2)
35%
3.5
Mobile app for iOS
N/A
N/A
Mobile app for Android
70%
7.0
Return on Investment
  • Good for Fluent english speaker
  • As a way of verbal communication.
  • Be on the path in the overall communicative world.
  • Ulto the mark to have a small businesses.
Support Rating
7
I am giving this rating genuinely and by my choice this is one of the voice assistant that I will partially somewhat recommend everyone to use this. Google voice is good for is in the way so that we can have all the things do in much more systematic manners.
Usability
9
The usability of google voice is quite up to the mark. It is the voice assistant that work properly in any kind of environment and in any kind of data speed to be in use. So it deliver messages very quickly with the things that are needed to keep in mind.
Professional Services
7
It help to connect with the products that we use as a part.
We need to get in touch with our professional world.
It is like a tool that helps us to get in touch with everything from A to Z in our professional careers.

So we need to be in touch with everything as linearly as the jpb can be done.
Contract Terms and Pricing Model
7
Google Voice should be also be use to those who have difficulty in speaking English.
So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal.
The private data need to be in control much more securely and safely.


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