Google Voice had a voice, but over time the volume wasn't loud enough.
This had for many years served as a line of communication when others failed. It also was a great integration for other Google or Alphabet …
Starting at $10 per month
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What is Google Voice?
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may…
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Popular Features
- Mobile app for Android (48)8.080%
- Call recording (50)7.878%
- Call screening (59)7.474%
- Message alerts (62)3.434%
Pricing
Starter
$10
Cloud
per user/per month
Standard
$20
Cloud
per user/per month
Premier
$30
Cloud
per user/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://workspace.google.com/products/v…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month
Product Demos
Bose Smart Soundbar 300 | Setup And Audio Demo
YouTube
Official Google Voice App Demo
YouTube
Google Voice official app for iPhone video demo
YouTube
Google Voice Assistant On Samsung Televisions
YouTube
Google Voice: Demo
YouTube
GV Mobile Demo Video
YouTube
Features
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Product Details
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What is Google Voice?
Google Voice gives businesses an AI to help employees stay better connected to each other and customers. Boasting security, a reliable calling infrastructure, and an intuitive admin and user experience, Google Voice aims to help users to spend less time managing their phone solution.
Google Voice Video
What is Google Voice?
Google Voice Competitors
Google Voice Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
Google Voice starts at $10.
Reviewers rate Instant messaging highest, with a score of 9.3.
The most common users of Google Voice are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(214)Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
Google voice is a VoIP solution that we use in our company to be accessible to clients anywhere there is WiFi. Being able to use the softphone feature of Google Voice eliminates the need for a separate phone device to communicate. With only a laptop and internet, voice calls and text messages may be dispatched and received.
- Ability to choose custom phone number.
- Transcription of voicemail messages.
- Intuitive web interface.
- More room for improvement with regard to commercial use. They could take notes from Grasshopper.
- iPhone app limitations prevent full feature use that's available via desktop.
- Caller ID name can't be customized to my knowledge.
N/A
N/A
100%
10.0
100%
10.0
40%
4.0
- Google Voice has saved us a lot of time in regards to overall productivity.
- Google Voice allows us to operate at a greater scale than without it.
- Google voice allows us to track which advertisements are working best.
- Google Voice allows us to spend less time listening to voicemails.
- Grasshopper and CallFire
Google Voice isn't as comprehensive as Grasshopper or CallFire, however, it is a (mainly) free service. CallFire and Grasshopper are more suited towards VoIP commercial applications where as Google Voice is most suited for personal usage.
1
I use Google Voice to track client correspondence as the creator of our software products and salesperson.
1
We advise other clients on the use of Google Voice as well as use it internally. One must have basic computer skills overall to operate Google Voice.
- Incoming Sales calls.
- Email forwarding of communication via voicemail.
- Texting correspondence via a web browser interface.
- Tracking of advertising campaigns.
- Using the softphone feature to speak with clients.
- Text messaging at scale.
- Phone tree setup.
- Text message campaign.
- Voicemail alerts via IFTTT integration.
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
- Third-party Reviews
Google voice was first to market in the VoiP web-browser-based market.
I wouldn't change anything. I'd still go with Google Voice.
- Implemented in-house
No
- Porting numbers were the biggest issues, but not terribly difficult.
Yes
Sometimes it makes sense to put some cash on the account to be able to make outgoing calls from the iPhone app.
No
There's a lot of good information on the Google web forums that will get one squared-away in the time of need.
- Texting.
- Phone calls.
- Modification of settings.
- The new web interface isn't as intuitive as past versions.
- It can be tough to figure out how to change preference settings.
- Making outgoing calls shouldn't need a link to a 2nd number.
Yes
It's pretty good and intuitive
July 14, 2018
Very Helpful in Team Cooperation During Acquisition
We use Google Voice to collaborate between departments. With offices all over the Eastern and Southern United States, it is important that we are able to work together, especially as over the years many new employees are being on-boarded with all of the new acquisitions being made. Voice has made it easier to keep in contact as we adjust or help others adjust to the new environment under our parent company.
- Ease of doing business - makes working together synchronously easier
- Ease of contact - makes it simple to get in touch with each other rather than worry about having to set up conference calls
- User-friendly - not much of a learning curve, from those who were using Skype or the like before
- Better audio quality - sometimes things cut out short, or go quiet
- Customized or personalized ID/ phone numbers that match closer to the department/ business numbers
66%
6.6
62%
6.2
75%
7.5
N/A
N/A
- Saves time during acquisition and adjustment periods
- Helps keep projects moving in a timely fashion
- Builds teams virtually
It is more affordable than Skype for Business was. It is also more user-friendly as we have an older employee base.
100
Accounting, Analytics, Issuance, IT, and HR mostly use this software, but sometimes we have used it to help with marketing, constant contact with agents, and insureds/brokers who have immediate or urgent questions that need answered and we must get in touch with someone more familiar who may be based in another state.
5
Someone who has patience is a good fit to support the software and its implementation. It isn't necessarily a tool that requires tech savvy but at times when things get fuzzy, it does help keep everyone calm to be patient with it and know how to seamlessly fix the issues at hand
- Team Collaboration
- Team On-Boarding
- Easier Long-Distance Communication
- Impromptu meetings with remote workers/offices
- Ease of getting advice from a writer who is more familiar with the coverage a client is requesting
- We could possibly use it to directly contact brokers or their insureds to save time on waiting for information
Yes
We replaced Skype for Business as it was too expensive and this is a great affordable alternative
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
The single most important factor in our decision to move from Skype to Google Voice was price. We're trying to cut down on unnecessary spending so that our employees benefit more each month through our profit-sharing
We probably would have just gone with Google Voice to begin with, but at the time Skype seemed the most popular
- Implemented in-house
- Remembering to use GV rather than Skype
No
In one of our newer offices, they were able to help some of our older staff get set up. Rather than getting impatient with the members who needed help, they were very compassionate towards them, understanding that they had limited experience.
- Adding another person to the conversation
- Calling between departments
- Managing Conference calls (more on our end than Google's)
Yes, but I don't use it