Skip to main content
TrustRadius
Google Voice

Google Voice

Overview

What is Google Voice?

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may…

Read more
Recent Reviews

Just Use Google Voice

10 out of 10
July 20, 2021
Incentivized
We use Google Voice to communicate with our clients, keeping both text messages and voice calls in one location. We can also easily pass a …
Continue reading

Hmmmm Yes and No

7 out of 10
April 15, 2021
Incentivized
We tried [Google Voice] for our callers in our call center. It worked great, did everything we needed it to do. Was easy to use, had the …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Mobile app for Android (48)
    8.0
    80%
  • Call recording (50)
    7.8
    78%
  • Call screening (59)
    7.4
    74%
  • Message alerts (62)
    3.4
    34%
Return to navigation

Pricing

View all pricing

Starter

$10

Cloud
per user/per month

Standard

$20

Cloud
per user/per month

Premier

$30

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://workspace.google.com/products/v…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
Return to navigation

Product Demos

Bose Smart Soundbar 300 | Setup And Audio Demo

YouTube

Official Google Voice App Demo

YouTube

Google Voice official app for iPhone video demo

YouTube

Google Voice Assistant On Samsung Televisions

YouTube

Google Voice: Demo

YouTube

GV Mobile Demo Video

YouTube
Return to navigation

Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

3.8
Avg 8.2

Call Management

Customized phone system settings

5.8
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

7.3
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

6.4
Avg 8.3
Return to navigation

Product Details

What is Google Voice?

Google Voice gives businesses an AI to help employees stay better connected to each other and customers. Boasting security, a reliable calling infrastructure, and an intuitive admin and user experience, Google Voice aims to help users to spend less time managing their phone solution.

Google Voice Video

What is Google Voice?

Google Voice Competitors

Google Voice Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

Google Voice starts at $10.

RingEX, Microsoft Teams, and Avaya IP Office are common alternatives for Google Voice.

Reviewers rate Instant messaging highest, with a score of 9.3.

The most common users of Google Voice are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(214)

Attribute Ratings

Reviews

(1-25 of 70)
Companies can't remove reviews or game the system. Here's why
Andrew Voirol | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • This has been a service that I could have up and running in minutes, and time has been an asset that a price cannot be put on.
  • There are a number of businesses, services, and organizations that do not recognize Google Voice as a primary business phone number.
Loren Piel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • My use of Google Voice doesn’t have any cost associated with it. For all intents and purposes, it has no negative impact on my overhead.
  • There are available features which I haven’t explored or needed but it’s good to know there’s more functionality as my business needs change.
  • It’s very stable. I have never had an outage of which I was aware.
Roberto Abreu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The fact that Google Voice is integrated across all my devices is superb. I can easily access its services from multiple platforms. Its integration of calendar status is a great feature that routes calls when out of office or past working hours sending to voicemail or call forwarding. This impacts overall business objectives since most of employees are in meetings or away from desk and can easily pick things back up with ease.
  • The fact that you can call from other UC applications is great. The transcribe function is spot on and if you are away from your desk you can receive transcribed voice messages from your email. This helps you stay on beat with important missed calls.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • It has proven invaluable indirectly communicating with our crew quickly and efficiently.
  • Due to its drawbacks, we have seen a negative impact in our overall business objectives in the time that we have spent in trying to find another service that does what we need better than Google Voice. I have not found that yet though!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Most Voice functions come at no cost, thereby reducing your organization’s net communication spending.
  • Free text messaging function allows my organization to stay more closely in touch with customers at no cost, boosting ROI.
Joshua Melder | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Privacy for end-users. This has resulted in happier employees who have their privacy being valued.
  • Because Voice is accessible on each phone, data usage rates have gone down for company phones.
  • Faster response time and accessibility to customer obligations.
Ben Caplan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Google Voice has allowed us to service our clients and corporate relationships better.
  • The savings from Google Voice has allowed us to reinvest in other areas of our business.
  • We have seen a significant increase in customer satisfaction after the implementation of Google Voice.
September 27, 2019

Try Google Voice

Kaleb-John Loo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Improves travel by reducing worries about cellular connections.
  • Ability to record and search through call and message history is invaluable.
  • Connecting to an already existing contact directory makes setup easy.
Return to navigation