Google Voice

Google Voice

Top Rated
About TrustRadius Scoring
Score 7.8 out of 100
Top Rated
Google Voice

Overview

Recent Reviews

Just Use Google Voice

10 out of 10
July 20, 2021
We use Google Voice to communicate with our clients, keeping both text messages and voice calls in one location. We can also easily pass a …
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Hmmmm Yes and No

7 out of 10
April 15, 2021
We tried [Google Voice] for our callers in our call center. It worked great, did everything we needed it to do. Was easy to use, had the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Mobile app for Android (48)
    8.9
    89%
  • Call recording (50)
    8.5
    85%
  • Call screening (59)
    8.2
    82%
  • Message alerts (62)
    8.1
    81%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Google Voice, and make your voice heard!

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Pricing

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Starter

$10

Cloud
per user/per month

Standard

$20

Cloud
per user/per month

Premier

$30

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

What is Google Voice?
01:38
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Features Scorecard

Cloud PBX

6.7
67%

Call Management

7.7
77%

VoIP system collaboration

8.3
83%

Mobile apps

8.6
86%
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Product Details

What is Google Voice?

Google Voice provides smart voice calling to many compatible devices. Google Voice numbers work on smartphones and the web so you can place and receive calls from anywhere.

For companies with G Suite, Voice can be customized to fit the day-to-day workflow. Number assignment, porting, and billing are neatly consolidated in the G Suite Admin console. Google's powerful AI filters spam calls, transcribes voicemail automatically, and lets the user configure your PBX. Integrations with Hangouts Meet and Calendar, and focus on what's important.

With three plans, Google Voice is presented as scalable and instantly deployable — and globally — from anywhere.

Google Voice Video

What is Google Voice?

Google Voice Competitors

Google Voice Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

RingCentral MVP and Microsoft Teams are common alternatives for Google Voice.

Reviewers rate Instant messaging highest, with a score of 9.4.

The most common users of Google Voice are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
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Comparisons

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Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
January 06, 2022

Google Voice at a glance

Arkadip Kundu | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
The usability of google voice is quite up to the mark. It is the voice assistant that work properly in any kind of environment and in any kind of data speed to be in use. So it deliver messages very quickly with the things that are needed to keep in mind.
Rob Gokee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I haven't had problems with dropped calls, bad reception, lost recordings - everything works the way it should. The iOS app is easy to use, and the process is easy to explain to other people. It's also the cheapest way I've found to call internationally - I've used it to interview people from London and Austraila.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It's really quite easy to set up and get running within minutes. Easy to use, easy to create recordings and set up various configurations, including call recording and call screening. Checking voicemails and texts is easy and straightforward. Works seamlessly with my cell phone with no issues whatsoever. And a very affordable option for any small business.
Andy Ryan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It's very easy to use. It takes a little work to get it all set up the way you like. If you give our your Google Voice number and your personal number to someone and they have both saved in their phone, it kind of messes things up if you decide to change settings. For instance I had someone calling me on the Google Voice number when I had the notifications turned off because I used it as a work number.
September 04, 2019

Hands-free

David Tovar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Google Voice allows for quicker response times for search modes or just in general day to day work.
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