Google Workspace

Google Workspace is our primary platform for email communication (Gmail), cloud storage (Drive), and internal video conferencing (Meet). Additionally, we use Google Voice for certain roles or functions to help facilitate SMS 2FA, Sales team communications, and avoid tying business functions to personal contact info. Google Workspace also offers an excellent suite of general productivity tools that serve most of the use-cases for our users which saves us costs for comparable tools like Microsoft 365, and keeps the user experience seamless across the extended product suite (Drive, Meet, etc.). The Gemini offering included in our plan has also proven beneficial for incorporating AI into our daily use and extending automation capabilities through platforms like Atlassian, Intercom, and Zapier. I have found Gemini to be helpful for cutting down on time to research issues, quickly analyze data, and break down complex ideas. Overall, Google Workspace has allowed us to consolidate many tools into one platform with an effective set of granular controls available to satisfy compliance and security requirements. The pricing can feel a little convoluted depending on the size of your business, and especially with how AI or Google Cloud Platform seems to keep changing.

• Allowed our company to significantly reduce spend on video conferencing by consolidating to Google Meet.
• Helps avoid costs for other productivity tools for general use-cases.
• Robust cloud storage offering to keep company data consolidated with more granular access controls.
• A decent set of security, compliance, and auditing tools for IT administrative needs.

Dropbox Business and Microsoft 365 Business Premium

Atlassian Confluence, monday.com

The basics of course; Email, Calendar, and Contacts. We use The Drive feature for file sharing and backups of some computer files. Google Photos is a great tool for syncing and backing up photos from your mobile devices. Gemini AI has been a great resource for research and solving problems. It can save a lot of time when you're responding to emails and text questions.

• Google Workspace has been an affordable and valuable solution for us to communicate with our customers in various ways and on their level.
• The security of Workspace helps give us peace of mind when sharing or storing files in the cloud.
• Google keeps adding more choices and features that help us grow in our work and personal lives.

Microsoft 365 and Thunderbird

Microsoft 365, Adobe PhotoShop, RemotePC, Instagram for Business, Amazon Lightsail

We use Google Workspace across a number of facets. We use gmail as our primary email meaning that all internal and external communications are sent through Gmail. I oversee the sales function which involves taking multiple sales and demo calls per day. These are all ran using Google Meet, and I transcribe all calls using Gemini's note taker, and sometimes record calls using the internal call recording function. Utilising Google Workspace means I can utilise all the features of one platform without needing to use other platforms for meets, transcriptions etc. I manage all meetings both internal and external through google calendar, saving me needing an external call calendar. Beyond this, we utilise Google Docs for any documentation that is required, I use Google Sheets for data imports and exports, and all of this is managed with Google Drive.Utilising Google Workspace is incredibly helpful for being able to house everything under one roof, especially as leading a sales function involves the use of different tools for calls, documentations, transcriptions, email etc, so everything being in one place gives me a single source of truth.

• Number of sales meetings has increased from 2 to 8, meet is consistently reliable in this regard
• Gemini's transcription has allowed for me to easily keep track of multiple deals, whilst saving money by not needing to pay for an external meeting transcription tool.
• Reliable functionality whilst on meets has allowed for consistent screen sharing on large calls, meaning that first call conversion has increased by 200%
• Being able to share Gemini transcriptions has increased client trust and helped progressed 80% of all sales meetings held

Microsoft 365

Slack, Aircall, HubSpot CRM, Apollo.io, ZoomInfo Sales, LinkedIn Sales Navigator, Orum

We use Google Workspace to collab on docs, create new staff emails, and create departments. We do NOT use the Gemini feature. Our scope is likely fairly limited compared to others because our organization is small and we dont have an HR Department.

• We're able to operate without a full ops dept
• We're able to operate without a full HR dept

We use Google services for all company activities, from document management with Docs, Sheets, and others, to the ability to share files between employees and external users with G-Drive, as well as Gmail, Google Calendar, Gemini, and many more options, all managed from the Google Admin Console. This has made it easier for us to manage users in each G-Suite.

• I highlight is the management of Gmail and G-Drive.
• emails or files are not lost, since they will always be in a trash can and user can recover them
• Microsoft that files get corrupted and I delete them from OneDrive and they never reappear.
• Improve the delegation of permissions to third parties
• Better Admin Console and something like O365

Microsoft 365

ScreenConnect, Slack, Jira Work Management