Google Workspace

Google Workspace
Formerly G Suite

Top Rated
Score 9.1 out of 10
Top Rated
Google Workspace

Overview

What is Google Workspace?

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat...

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Recent Reviews

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Awards

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Reviewer Pros & Cons

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Pricing

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Business Starter

$6

Cloud
per user/per month

Business Standard

$12

Cloud
per user/per month

Business Plus

$18

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://workspace.google.com/pricing.ht…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $6 per month per user
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Product Details

What is Google Workspace?

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.


Google Workspace Competitors

Google Workspace Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Workspace starts at $6.

Microsoft 365 and Zoom are common alternatives for Google Workspace.

Reviewers rate Usability highest, with a score of 8.9.

The most common users of Google Workspace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 112)
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Russ Michaels | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Reseller
I use it on a daily basis for myself and my business, I also use it for my family and resell it to clients. It is primarily used as a secure business email solution and cloud storage. I find it preferable and more secure than Office 365, and easier to manage.
  • secure email
  • domain alignment
  • anti-spam
  • cloud storage
  • customer support (terrible)
  • Partner support (realy really terrible)
  • downloading mail from external sources
I used to love it back when it was google apps and gsuite, except for the partner support (PPS) which has always been absolutely diabolical and incompetent. PPS cannot be contacted by phone at all, only ticket, and it takes them weeks or months to reply to every email. It is the worst support I have ever experienced in my opinion. The tech support used to be good, but now that has gone downhill as well. They have obviously outsourced that to ..., and the support are now completely incompetent (I feel) as a result and have no idea how Google Workspace even works. This is now the case for all Google services it seems. When you contact support, you don't expect to end up providing support to them and having to explain to them how their own product works, but that is exactly what I end up doing because they are so useless. As is typical for outsourced support, you usually get nonsense replies and have to repeat the issue 10 times and tell them to read the email properly over and over again before you get any reply that is actually related to your question.
Janet Ramos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Using Google Workspace at work, I can link all the platforms I need. From email, calendar schedule, Google meet, and Google drive. It is easy to access and link the tasks to all the platforms we are using at work. By using just one email account, I already have an account on other platforms. It is very convenient for syncing from one platform to another.
  • Easy to create an accounts
  • Integrate to from one platform to another
  • It's like a one stop shop
  • So far its good for me.
It is well-suited for work. Like, I can easily manage my schedule from my email to my calendar. I can easily access all the shared files in Google Drive, easy to access Google Meet for meetings. The contacts are already in my account, and I can easily access them. Also, I can contact them through chat. There is no need to sign up on different platforms. It has all that I need.
Score 8 out of 10
Vetted Review
Verified User
We are using Google Workspace in our organization for emails, calendar, meetings and drive storage. Before consolidating all those services under Google Workspace we had them spread among different tools. Now we have everything under one umbrella, with easy management of users and an interface that is familiar to everyone.
  • E-mail client
  • Calendar and meetings
  • Documents sharing and storage
  • Integration with Apple Mail app
  • Integration with Apple Calendar app
  • File management in the Drive app
Google Workspace works perfectly smooth when used in the web based solutions provided by Google and visited through Chrome. The little hiccup happens when the apps are accessed through Apple solutions, like Safari or Apple Mail. Other than that, there are no downsides to using Google Workspace in our company.
Score 1 out of 10
Vetted Review
Verified User
Utilized for management of corporate email addresses and file storage for many years. The quality of support and complexity of data migrations have been declining every year.
  • Industry standard tool for corporate email management.
  • Complete lack of sales team support.
  • Inability of the support team in solving simple issues.
  • Complex data migration system, to force clients to remain current users.
Basic corporate needs, such as mail management for SMEs and or large enterprises are actually to get support for necessary customizations.
Siddharth Kohli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Google Workspace all day every day. Google Workspace is versatile; it's not limited to just email; you have access to all the tools you can ask for from Google Meet, Google Docs, Google Sheets, and Google Drive, and the list continues. It's extremely easy to collaborate and manage your workspace on Google.
  • Email
  • Meetings
  • Spreadsheets
  • Documetnts
  • Cloud storage
  • Sheets can have more shortcuts similar to Excel.
  • The pricing can be better.
  • Better compatibility features with third party softwares such as Slack.
Google Workspace is the answer to all your workspace requirements. Google Workspace handles all are basic requirements from meetings to emails to collaboration on excel files or presentations; once you go Google there is no turning back. There are all the tools available one can ask to manage their day-to-day work life. It all goes hand in hand across all your devices via cloud, so you don't have to worry about loosing your data at all.
Score 8 out of 10
Vetted Review
Verified User
We migrated to Google Workspace primarily for email. We initially provided our own email services which is more difficult that it sounds and generally more trouble than it is worth for a small company. Dealing with spam, poor IP address reputation, and deliverability are all very difficult to control, especially when using a cloud provider where your email reputation might depend on your neighbour in the same IP block. When we used our own email servers we often had deliverability issues when sending mail to Gmail and Live email addresses. We were also always worried that our server might turn into an open relay for spam mail.

Since we have moved to Google Workspace, non of those things are even a thought anymore. Email is delivered reliably and we get the same spam protection offered by Gmail. We can also setup user management for our company and our clients and we have access to all of the security features we need to prevent data loss or unauthorized data access.
  • Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
  • As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
  • Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
  • Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
  • Google Workspace allows you to host multiple domains and alias domains on your account.
  • There is a robust set of tools to allow routing of mail to different mailboxes.
  • Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
  • Pricing is a little bit higher than other services
  • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
  • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
Google Workspace is well suited to companies that need reliability, especially for email. Having access to Google spam filters is probably the best feature Workplace offers. The chances of a phishing email landing in one of our inboxes is practically zero. External emails are also marked as such, so it is harder for a bad actor to impersonate somone from our company and breech security.
Muzaffar Mohammed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Google Docs is a hub for accessing project documentation, SharePoint, and email. We’ve been able to access what we need from anywhere without worrying about lag or loading times. Gmail is an efficient email service with a simple user interface. Chatting through Google Chat has allowed us to have meaningful conversations without needing to be in the same office space.
  • Easy to share files.
  • Realtime collaborations in documents.
  • Can review the history in G sheets
  • Data storage in cloud
  • Can access data across the globe.
  • Google Meet
  • Google Drive
  • Shared Docs
The cloud service from Google (G-Suite) has a great feature for sharing documents and working/editing them with other people. I've found that it's nowhere near as time-consuming to write copy for my clients by collaborating on the document through G-Suite. [Google Workspace] G Suite is solidly my favorite software for email management. Though it took some work to get used to, being able to mix both personal and corporate mail in one place has made me appreciate its intuitive interface.
Score 10 out of 10
Vetted Review
Verified User
I have a small business that provides B2B lead generation and business development services. We publish an online database called BrandBASE that covers the Consumer Packaged Goods industry. I'm using Google Workspace for all of my docs - copy, spreadsheets, and presentations. My clients, suppliers, and employees are remote; Google Workspace makes it easy to share and manage data. I typically have sales calls and other online meetings using Google Meet.
  • Share data
  • Storage in the cloud
  • Access data anywhere
  • Integration of Google meet with Hubspot
  • Contacts could be more customized
Google Workspace is well suited for collaboration with clients. I typically develop copy for my clients for email campaigns. Using Google Meet we can go over copy and make edits on the fly in the document. It's in the cloud, so everyone has access to the information.
Score 10 out of 10
Vetted Review
Verified User
We currently use Google Workspace for many purposes. We use Slides for our quarterly presentations. We use Sheets with an extension to sync with our CRM (Copper). We use Docs to draft departmental guides/rulebooks. We use Google Meet for inter-company meetings. We also use Google Drive to store media from Zoom recordings, as well as for future social media posts. And of course we use Google Calendar for each team member's work schedule.
  • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
  • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
  • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
  • There's something about Google Docs that feels a bit...flat. Yes, it's a word processor so there's not much one can do but compared to Apple Pages, the aesthetic of Google's templates is very bland.
  • File management is a nightmare in Google Drive. The entire flow feels clunky and it winds up causing an extreme amount of disorganization within our company.
  • I do wish there were an option to download the entire Gsuite into one app, rather than having to download each program onto my mobile device. Since the Gsuite is kind of contained within one browser, the expectation is there for the apps to kind of exist all in one place. Instead, I need to switch from one app to another in order to achieve whatever needs to be done in each app.
Since our company is structured around Google Workspace at the moment, it is well suited for our entire workflow. I do have concerns though, for when it comes time for our company to have our own intranet built and how well the data migration will be from Google Workspace to that intranet that gets built.
Score 9 out of 10
Vetted Review
Verified User
Our company is using Google Workspace across the entire organization for email, document storage, shared document creation/collaboration, remote calendar access, and meeting planning. It addresses all of the challenges that come with working in a remote environment with employees and being able to share information and collaborate.
  • Calendar management
  • Document sharing
  • Document creation
  • Team/cross team collaboration
  • Tasks/reminders
  • Email management
  • Shared tasks between users
  • Assigning tasks/reminders to other users
  • Features like charts/presentations in the suite
  • Customized integration with personal Google account
  • Better quality/application for Google Meet
Google Workspace is extremely appropriate for every size/scale business especially if they are remote. The ability to share, collaborate and integrate everything in your email is extremely helpful. I cannot think of a scenario where workspace would not be appropriate, maybe in a company with high level security restrictions.
Score 10 out of 10
Vetted Review
Verified User
We use Google Workspace to organize, collaborate, and manage our core business tools. The simplicity of sharing with non-google users is one of the biggest advantages to all other collaborative business platforms. Google Workspace allows us to house all of our important assets and provides the backbone for business tools such as Gmail for business, Google Drive, Google Docs, Sheets and more.
  • File Storage
  • Email
  • Document processing and sharing
  • Collaborative spreadsheets
  • Offering a desktop Gmail app would be the absolute biggest advancement to the suite
All-in-one tool kit for most business applications including SSO (within google products) helps to further integrate things like Google Ads and Google My Business. Less appropriate would be things like Google Sites, as this service is very simple. With a little bit of emphasis on this, Google could potentially have a decent landing page builder on its hands that pairs nicely with Google Ads.
Score 7 out of 10
Vetted Review
Verified User
Single point of contact for all file information, project management resources and client contact. Acts as our main email repository and file management solution. We use features such as emails through gmail, email aliases for continuity, google docs, google sheets, google slides, google drive for file storage and sharing, google photos, YouTube and occasionally google calendar. We use multiple accounts for multiple organizational units.
  • Email management and organization
  • File storage and organization
  • User management and resource allocation
  • Advanced email message processing rules and features
  • Email marketing and targeted communications thru mail-merge features
For mid sized companies where each user will have their own account for collaborating, sharing and using the apps and services. It is less suited if you have an existing email or separate institutional account, as the two services do not integrate well for messages. G-Suite is very user friendly and easy to adopt. The included features are robust.
Score 10 out of 10
Vetted Review
Verified User
Google Workspace is being used for full collaboration across the organization. We are also using it for all messaging (Gmail, Chat, Meet) to communicate internal and externally with our employees and customers. Currently, we do not use any MS Office applications to have a better ROI for the organization. It has easy integrations with other SaaS applications that we use.
  • Feature releases
  • Uptime
  • Integration between SaaS programs, like Salesforce
  • Sheet functions and limitations
  • Better Chat integrations to keep up with Slack
  • Redlining in Docs
Google Workspace is a simple to use messaging and collaboration platform that is universal between most electronic devices for ease of use. Platform administrators should feel comfortable with the various enterprise levels of security that can be configured. Extra training is needed for those in Executive Admin type roles in dealing with the Executives that they support.
Score 9 out of 10
Vetted Review
Verified User
Google Workspace is being used across my whole organization. It addresses a myriad of business problems, such as being able to collaborate on documents, solving our email provider issue, and allowing us to communicate easily with one another through GChat/Hangouts. I have enjoyed using each piece of Google Workspace. I primarily use Docs, Sheets, Forms, Gmail, and Hangouts in my day-to-day.
  • Collaboration on documents
  • Communication across teams/departments
  • Email provider solution
  • Easy to learn
  • Intuitive
  • Difficult translating Excel formulas to Google Sheets
  • It would be nice to have a hub for all of the programs included in Google Workspace
  • It would be nice to be able to move embedded Hangouts around in the Gmail web interface
Google Workspace is well suited for businesses looking to expand their potential for communication and collaboration on documents. It is also well suited for companies that need a cloud-based solution for a document repository. It is less appropriate if the business does not need collaboration on documents or other user-created creations.
Score 9 out of 10
Vetted Review
Verified User
I use Google Workspace in multiple organizations. First and foremost, Google's mail services are second to none. Organizationally, cloud access to calendars, drive, documents, etc. are a must-have for managing any business or organization. In my current position, our team uses Google Workspace to bring the whole organization together with calendar, room booking, docs, file sharing, etc.
  • Email
  • Calendar
  • Shared docs and files
  • Chat has always been sub-par. We use alternatives.
Google Workspace is a solid choice for organizations of any size. We use it with a team of 250, but I also use it for side projects with small teams and even have an "organization" for my personal email. Because its tools are so ubiquitous and integrated into most any platform, there are very few scenarios in which I wouldn't recommend using it. The only places where I wouldn't see it being appropriate — and I'm completely speculating here — would be if your organization had very strict privacy or security policies.
Mike Calabro | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I use Google Workspace for my freelance photography business. I started way back in the day when it was called G Suite, over 10 years ago. I started using to host my email using my own domain name for free. I also use the Calendar a lot. It was a good solution to have access across different devices. Workspace still needs improvement.
  • Email host
  • Calendar integration across the entire suit of apps
  • Built in spell check
  • email filtering
  • Google Workspace is terrible if you use any Google nest deceives
  • Most Nest devices will not work if you have a Google Workspace account.
  • Surprisingly, Gmail UI is not the best.
  • Needs improvement with organization of apps (Docs, sheets, etc)
If you are a small business and need a good email host, there are not many other solutions as robust and easy to use as Google Workspace. Having an entire suite of tools that work across all of your devices is definitely a plus. I don't think all of the tools under Google Workspace are as powerful to use as MS Word, and Excel. I do love how well Google Workspace integrates with my android phone. I don't know what I would do without it. But, I also hate Workspace. I have many Nest devices that are crippled because Workspace does not support many of the features. None of my nest cams will work with Workspace. Even the cam on my Nest Hub Max will not work if you have a Workspace account. Same thing with the Nest Thermostat. I had to set up a separate Gmail account to use some of my devices, but this is not a good solution because you will no longer have access to your calendar, email, and added services such as Spotify. It is really sad that Google cripples their Nest devices to customers that actually pay for their services.
  • no training
Score 7 out of 10
Vetted Review
Verified User
We as a business used Google Workspace tools to collaborate on multi-user files and cloud computing opportunities across our business. We implemented it in 2015 and have since consolidated our cloud software to exit the Google Workspace of products for another vendor, but I continue to use the tools personally where I can.
  • Multi user interface.
  • Autosave and version history.
  • Notifications
  • Sheets tools were lacking in comparison to other tools.
  • Government restrictive projects and lack of secure cloud locations.
It is very useful to use in a cloud environment, however, if you or your business works on various restricted programs, the higher level of secure cloud storage is required to remain in compliance.
June 28, 2021

It Just Works

Andy Abramson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Google Workplace is the central hub for everything we do. Gmail, calendar, forms, docs, sheets, slides, so in essence it replaced Microsoft Office years ago. We like it due to the simplicity of sharing, the ease of use, and the lack of bloated features that never get used. The best thing about it is how many other companies we work with use it, making sharing and scheduling a breeze.
  • Sharing files. Nothing is as easy.
  • Making templates-you just save them that way.
  • Forms that integrate into Sheets for tracking data.
  • Forms should be a bigger play in the mix.
  • Ability to share files via Google Voice.
  • Google Meet integration is needed.
Google Workplace is well suited in a team environment and especially for remote teams. It is even good for the solopreneur. Where it isn't good is with companies that are still working in the old school way of doing things, who have not embraced the cloud approach to work.
Justin Salvetti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Google Workspace is the main collaborative working tool for our organization. We are spread across the country, and use Google for communication, video calls, storage, and file editing in a variety of ways. It has been consistent, secure, and well priced for our organization. Also, the offering has grown with our company and allowed our employees to work in a collaborative manner, with an intuitive interface.
  • Collaborative working
  • Intuitive interface
  • Covers most aspects of remote business needs.
  • Secure
  • Office-like applications not up to Microsoft's level.
  • Until recently, video calling was not up to level of competitors (fixed).
  • Messaging application is not great.
I think Google Workspace is a great tool to manage MOST of your organization's needs working remotely. I believe their email tool and storage are some of the best in the industry at this time. I also believe many people will still need to purchase an Office 365 subscription to handle more advanced Excel files and editing in Word or PowerPoint, but Google will check 90% of the boxes. I have also found Google to be the most intuitive player in this market, which is great for training people who may not be as used to working remotely.
Kristi Porter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am a solopreneur and use Google Workspace for all kinds of things. First of all, I use the custom domain for my email address. It works so much better through Workspace than the company where I bought my domain. I also use Google Workspace for my work calendar, creating surveys, sharing files (Sheets, Docs, Slides, and Drive), and even for Google My Business. And I occasionally use Google Meet, though I prefer Zoom. It's terrific to have an entire suite of products that works both easily and seamlessly together. I have been very happy with it, and have referred it to others.
  • It's terrific to have a suite of products that is built to work together, rather than having to piece tools together.
  • The email and calendar are the tools I use most often together. I use Gmail through Apple Mail rather than in the browser, and it works great. Also really easy to access and use my calendar.
  • I use the other suite of features both for my own company internally and to share files with clients. Super easy to use and share.
  • I have several Workspace accounts, and it can be kind of annoying to switch between them. For example, if I click in my work email but my Chrome defaults to my personal Workspace, I have to open the file differently or log in and out of the other account.
  • Meet is my least favorite feature. I find it very subpar to Zoom in both ease and picture resolution. It's harder to tell when you're sharing your screen and you can't see comments if you're presenting.
  • Google My Business can be difficult to navigate. I frequently forget where features are and have to hunt around for them.
As a solopreneur with fewer resources, Google Workspace helps me look more professional to peers and clients. It gives me lots of options and is easy to use both internally and externally. Plus, it's affordable! I also use it as a freelancer and contractor for others when they prefer to give me an account/email and let me work as part of a team. And I am also a part-time employee of another small business of about 80 employees, and we use and love it. In all instances, we all receive a lot of value and it is versatile enough to use across all kinds of organizations.
Jordan Harnum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is currently being used across the org. We just got acquired by LeanIX, so we are in the process of moving to Microsoft Office. But my team is still using Google Workspace for the time being. Google Workspace was our main organization/ communication tool that is essential for email, calendar, sheets and docs.
  • Calendar usability - after being able to compare it with outlook, the functionality and smoothness of the google calendar is much better.
  • Email organization - email is easy and simple to use. It is also easy to customize to my liking.
  • Google sheets is more user friendly than Microsoft Excel - it simplifies terms and makes navigation easier.
  • When someone forwards me an email thread, those are pretty hard to decipher because of the way the emails are displayed. This could be improved.
It is well suited for any smaller company needing a suite of communication and collaboration tools. It makes sharing and collaborating with peers across platforms easy. It was perfect for our company's needs. I have heard that moving to Outlook is more of a mature move for a larger company, but honestly I think Google Workspace would function just as well if not better at the enterprise level.
Tyler Grudowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Google Workspace for everything at NoMo Diagnostics. It is used across the entire company by each employee at the company. We use it for communication and file storage. Gmail is fantastic for communicating internally and externally from the company. Google Drive is easily the best file storage system that I have used for work.
  • File organization.
  • Communication.
  • Secure file storage.
  • I wish that the PC desktop client worked more consistently - sometimes it has trouble syncing.
  • Sometimes the Gmail application glitches and does not refresh like it should.
  • A lot of times the file upload freezes when putting files on Google Drive.
Google Workspace is well suited for honestly any company. There is really no scenario that Google Workspace would not be useful. It is by far the easiest communication and file storage system to use for anyone. It would be an upgrade from any other email client or storage system out there.
Dana Friedman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The core of our [Google Workspace (formerly G Suite)] use revolves around GMail, Google Drive, Contacts, Calendar, and for me, the admin portal. We primarily assign drive letters were set up shortcuts so the Google Drive users can get to documents stored on Drive using their desktop applications rather than the Google equivalents. While Google Docs, Sheets, and the others are OK, most users are accustomed to Microsoft Office, or other desktop products. We recently switched to Google Voice, and it has made a huge, positive difference! Getting notifications of voicemail and e-mail, including a (not 100% perfect, but pretty close to it) transcript of the message is very helpful. Being able to forward more than one phone number's messages to a primary e-mail address is also very helpful. These various tools when used together make for very productive collaborative environment, but also does well for the person working alone.
  • Integration of Google Voice with contacts
  • The entire suite of product being available, and being able to interact
  • Storage and sharing with Google Drive
  • Gmail's easy to use flexibility and extended functionality
  • VERY good and attentive support 24/7
  • Very sophisticated, and relatively easy-to-use mail administration. (To me) It seems far more straightforward than Exchange.
  • A single Google Workspace user should be able to have more than one Google Voice phone number (ideally)
  • At times, Google Meet seems a little clumsy (but I think they're about to address that with the new release...It may or may not be better. Who knows? :))
  • Some screen layouts are a tad clumsy, but they are sufficiently malleable that once one gets the hang of it, one can customize the environment quite a bit.
  • A viable (for small business), relatively-inexpensive, virtual desktop that would include/could include a Windows license or, at least close-to-perfect emulation.
  • It would be great if there was accommodation for those who send out a great deal of mail in a given day. Not everyone who does that is a spammer. Although, by Google standards, and relative to some others, Google allows for sending out a good bit of mail, for those who do mass volumes and would prefer not to have their own mail server, it would be good if Google could find a way to accommodate them.
[Google Workspace (formerly G Suite) is well suited for] a small business with a staff that is very closely connected to one another, who share a great many resources, but who may not need a full-blown file server on premises. Any group of people working remotely from each other, needing to collaborate, do conference calls or the like, share information.

An office transitioning from a hard-core Windows environment, with an on-premises Exchange Server, high-end Windows servers, anything that requires very tight integration with Microsoft Office applications, or just prefers the Microsoft way of doing things, would not be a good prospect.
Score 9 out of 10
Vetted Review
Verified User
We use Google Workspace [(formerly G Suite)] internally organization wide for all it has to offer - email, calendar, drive, docs, sheets, slides, meet, voice, etc. By leveraging Google Workspace [(formerly G Suite)] it allows us to have a distributed team with ease and saves us time managing tools and processes, allowing us to focus on our work.
  • Corporate email through GMail
  • User administration is simple and straightforward
  • Full suite of tools with Docs, Sheets, Slides, etc. to get work done with easy collaboration from anywhere
  • Google Voice is an add-on feature rather than being included
  • Authorization of external applications and managing access for them could be easier
  • Meet has improved substantially over the past year, but still not quite up to feature parity with Zoom and others.
Google Workspace [(formerly G Suite)] is especially well suited for managing corporate email, calendars, and documents. Making use of Docs, Sheets, and Slides make it especially easy to collaborate with teammates and the ability to store everything within Drive allows access from anywhere. An active internet connection is required for such operations so working offline is a no go and traditional client apps would be better.
May 12, 2021

A strong contender

Score 8 out of 10
Vetted Review
Verified User
We use Google Workspace [(formerly G Suite)] as our primary email, chat/messaging, video call and office productivity system across our organization.

The system provides a robust set of tools making remote work scenarios and collaboration easier than many competing solutions. With strong MS-Office compatibility now available we have dramatically reduced the usage of MS Office in our organization.

We removed many phone extensions from employees who were instead able to communicate using Google’s tools, for a dramatic telephony cost savings.
  • Video meetings and collaboration for teams
  • Quickly searchable document folders (team drives etc) which can reduce the need for traditional file shares
  • Robust and broadly supported email
  • Best in class multi user document collaboration
  • More granular security controls
  • More robust DLP
[Google Workspace (formerly G Suite) is] extremely well suited to startups, small orgs etc with low barrier to entry and many productivity features.
While still useful for larger enterprises, existing larger orgs may find it challenging to migrate to a new solution, particularly if you are a Microsoft-heavy org. Office365 has less barrier to entry for these orgs due to app familiarity of Office, Excel etc. While Google have good alternatives in Docs, Sheets, Slides etc re-training of employees is required and it would be a cultural shift.
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