
Filter Ratings and Reviews
Filter 300 vetted Google Workspace (formerly G Suite) reviews and ratings
Reviews (1-25 of 71)
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November 22, 2020
Google Workspace allows our team to easily collaborate on documents from any device, any location. It’s extremely user and administrator friendly. We would not have been able to maintain our business operations as seamlessly as we have through the pandemic without Google Workspace. Our entire organization uses it and we share documents & collaborate with our clients and vendors through it.
- Collaborative documents
- File storage & management
- Email
- Easy video conferencing through Google Meet
- Easy to use
- It isn’t accessible by all organizations causing barriers to sharing documents and using the full functionality.
- Google Meet is handy but doesn’t perform at the level of Zoom.
- More robust features needed in Sheets to get full team adoption.
We use Google Workspace across the entire company for all employees. It houses our most used tools, including email, video calls, calendars, document storage, file sharing, and so much more. It makes it easy to onboard and offboard employees since most essential services are linked to a single login in one way or another.
- Google Workspace is incredibly useful for user management. Automatically assigning licenses or restrictions by organization is particularly great.
- Google Workspace is reliable. We haven't had a major outage in all the time we've used it.
- Support is actually pretty good. Calling my ISP or domain registrar is always a pain, as I usually find I know more than them about their own products. Google Support is generally competent with helping people with Google Workspace.
- Google needs to work on a more consistent onboarding process for organizations that haven't used Workspace before. A bad agent can delay the process by weeks.
- Google needs to work on consistent naming and branding for things. Workspace/G Suite/Apps, Hangouts/Chat/Talk/Meet/Voice and various permutations have made the past 5 years of Google products a chore to keep straight.
- While the constant updates and feature updates are nice, they can mean an interface that changes regularly, and occasionally good features that are lost.
GSuite is our primary email client (along with using Google Drive as our cloud service) across our small organization. This allows us to email, book client meetings (which we integrate with zoom), keep track of contacts, store files, etc. I can easily add/remove users when needed.
- Lots of integrations with other providers.
- Simple/intuitive interface (easier than Office 365).
- Lots of google features that are a luxury (e.g. predictive text in emails, boomerang, etc.)
- Contacts isn't great. Lots of multiple entries often get created and I can't figure out why. There's not enough customizability in the fields you can track for each contact.
- Some of the email features are inferior to Office 365 (I dislike how when you reply to an email, where you type the response is at the very bottom of the long chain of previous emails. So if you want to see what they last said to you as you're writing the response, you have to keep scrolling back and forth. If there's a setting to change that, it isn't obvious how and it shouldn't be the default.)
- Office 365 has done a great job integrating Teams. Google Hangouts isn't as useful.
I use G Suite for my own business. The thing I use the most is its email function. It can easily create multiple emails for the organization and manage how it is being used. It is solving the issue of having a specific domain email. It makes our business look a lot more official. We use the Google Drive feature too and handle most of our shared documents on G Suite.
- Easy to use. It's simple and anyone can learn how to use it.
- There are a lot of resources - from organization users to handling business documents.
- The help function! If you don't know how to use it, there's a simple help function.
- GSuite can do a better job at connecting it Google Analytics vs. having a separate sign-in.
- Their admin console could be more customizable and have things like analytics up in the front.
- The pricing could be lower.
I mainly use G Suite for its email features. However, I have also utilized other Google apps, such as Forms and Docs. It is the most convenient program to use to access all different types of work in one location. I also enjoy mobile apps so that I can always be connected wherever I am.
- Keeps all work very organized
- Easily accessible
We're using G Suite across our entire organization. We switched from desktop applications and a hosted mail server to G Suite for all of our email and document needs. My only regret is that we didn't make this change sooner! In addition, we make extensive use of Drive in order to manage all of our shared files across the entire organization. This gives our team the ability to sync necessary files to their computer and/or devices and retain access to anything in the cloud.
- Directory management for users and groups.
- Email and calendaring.
- Document creation and storage.
- Ability to share subfolders of Team Drives.
- Calendar sharing and delegation.
- Resource management.
Our entire organization uses Google Suite, across many departments and even internationally. Google Suite allows easy access to various documents in a shared space, effective email communication, form creation, seamless scheduling, and collaboration. I used multiple Google applications every day and could not imagine working without them. The integration between applications is so valuable; I can trust that my documents, calendar, email, etc. are all functioning within the same type of easy interface, will "communicate" between each other, and are constantly being updated and improved.
- Integration - Similar user interfaces, consistent updates across the board.
- Searchability - Hangout messages can be searched in email, documents are easy to find in Google Drive, calendar events are searchable.
- I'd love for some of the email lab features to be made permanent and more effective, such as canned responses.
- It would be amazing if there was a way to find, organize, and delete/combine duplicate documents in Google Drive - a suggested cleanup feature.
April 23, 2020

We use G suite for our email service, our company collaborative work space, and also our way of sharing internal documentation. It is used in almost all departments for various functions.
- Search across its different tools.
- Allow for seamless editing of a document while in various locations.
- Provides an easy standard to follow across departments.
- Email search sometimes has wonky results and will find an email from months ago when searching a user as opposed to the one that came in 10 minutes ago.
July 30, 2019
We use G Suite across the whole company. It has let us be agile with licensing and features, and made it easier for us to administer the system by being a cloud based solution. We trust that Google has more expertise and resources to build redundancy and availability into their systems, so we don't have to fumble with those things on premises.
- It has good uptime and redundancy. Certainly better than we had when we were managing our own email server.
- We can scale up or down in real time, and costs are pro-rated, which is important with any business that has fluctuation in it's employee base.
- With email, document storage/sharing, and sites, it allows us to manage things in one location.
- The fact that so many other services have built in "Sign In With Google", it makes it easier to deploy or integrate with other technologies.
- It would be nice to have Google be the "be all, and end all" of our authentication across all systems. I know it is possible to do most things through Google Cloud Platform development, but that is beyond the capabilities of most smaller companies. IdP, LDAP, SSO, etc.
- Better options for "network storage", to migrate off of a traditional model of having a network drive for company/team use. The higher tier of G Suite has Team Drives, which partially helps address this, but does not do it well enough to eliminate our old network drives without sufficient training of users to break habits that they have been trained to do for decades.
- Where is the ability to "flag" emails as important/urgent? I know if someone using an email application such as Outlook flags an email and sends it to me, Gmail is able to show me that flag, but there is no way for me to actually set that flag from inside Gmail.
We use G Suite for nearly everything in our business. We use Sheets for tracking time and quick proposals and docs for our longer proposals and official outbound communication. We highly utilize Gmail as our official email service provider and G Drive to store all of our important files and documents.
- Fast "cloud services provider" for all of their major tools.
- Seamless integration between tools.
- Always up to date and bugs are minimal.
- I've had some issues with Gmail loading/sending messages in the past but it has been minimal and intermittent.
- It would be great if they had a simple graphic editing tool.
- They should carry over the voice to text tool form G Docs into all their applications, especially Gmail.
December 19, 2019

The pantheon of Google apps known as the G Suite is a gift to startups, and have seen it used immersively by multiple former employers. While individual Google apps are powerful, and generally near best-in-class for their respective applications, adopting all of the apps under the G Suite aegis provides knock-on benefits as each app used integrates seamlessly with the rest. Particularly useful in the realm of file sharing/storage to have everything consolidated, but also nice for more mundane things like copy-pasting, formatting, etc.
- Simplicity and intuitiveness contribute to a beautiful, clean, and professional UI that makes Google apps easy to learn and a pleasure to use.
- Integration between spreadsheets, PDFs, text documents, etc. without the bugs and constant, maddening design flaws inherent in the counterpart Microsoft offerings.
- I've been advised by people smarter than me that Google apps don't have the highest levels of security - they're great for work that isn't highly sensitive or have statutory security requirements.
- In various apps, Microsoft apps will offer a greater range of functionality (at the cost of usability, complexity, and poor UI/UX).
June 29, 2019
I've been using GSuite since it was a free service. It used to be pretty much identical to free GMail accounts, but over the years, Google has added a lot of features and upgrades. GSuite is an excellent replacement for Exchange email services. It's easier to manage and set up, and in many cases, it's less expensive too. It also has many more integrations that Exchange generally offers, though that's improving.
- Email, obviously.
- Online video chat.
- Document creation and sharing, even co-editing.
- Online cloud storage for files, documents, etc.
- Google Identity, which allows you to use your GSuite ID to log into all kinds of things online with good security and minimal password management.
- Online surveys and forms.
- Calendar and meetings.
- Integrations.
- The support is mediocre.
- It can be confusing if you need to change something — upgrade, etc.
February 07, 2019
We utilize G-Suite across our company for email, documents and file storage. We are entirely cloud-based and with G-Suite, we don't have to manage any file servers or complex LAN configuration. It's pretty much an all-in-one office document and email solution for us.
- Fully integrated solution for us with email, documents & file storage.
- Everything is backed up instantly & sharing/collaborating is really easy.
- Pretty much maintenance free. Allows us to operate virtually with no IT staff.
- G-Suite is a very economical solution for the company compared to having desktop applications and the necessary infrastructure to support.
- I can really easily manage all of the users of the G-Suite applications & don't have to be particularly technical.
- We run into some limitations around document formatting (both Docs & Sheets)
- Maintaining some consistency around the Drive file structure & organization when sharing is difficult
- Cleanup of old and outdated docs can be hard to do.
May 25, 2019
For me, G suite is a lot of things—reliable, accessible, feature-packed, and user-friendly. I've been using it for years and I can comfortably say that it doesn't disappoint. Now, I know that it's still a few features shy of being as good as the Microsoft Office suite, but it does have its fair share of perks and added features. So, in a nutshell, I use G Suite because it offers me the kind of accessibility I need to effectively and efficiently complete most of my office tasks. That's because I can use it to edit Word documents, Slide presentations, or even manage Spreadsheets. The best part is that I get to enjoy all its perks and features at absolutely no cost. Not to mention, the 15GB free cloud storage that comes with each Google account. That means that I can store all my files online where I can access them whenever I want and from any place or device. Amazing, right? Well, it gets even better. G Suite applications allow for easy collaboration. That means that I can share, edit, view, and have access to files together with my colleagues.
- It's FREE to use.
- It makes it easy for users to share and collaborate on their documents with others.
- Has a great user interface that's easy and fun to use.
- G Suite can be accessible at any time or place and from any device as long as the user has an internet connection.
- You can use it without an internet connection.
- Also, you won't get as many programs as you get with Microsoft Office (Access, Publisher, Project, and so on)
The G Suite platform works across the whole company. Is the default service for Mailing, Documentation and even internal messaging. G Suite allows to share heavy file trough Drive and work in co-op mode with Docs, Slides, and Sheets. The infrastructure behind G suite to share files within Meet app for Videoconference build a solid workflow. G Suite is strongly suited for teams.
- Fluid and well-integrated tools for teamwork. Shared files and co-op editing works just perfect.
- Gmail integration with drive allows us to have any file at hand.
- Cloud power + teamwork is the best tool for a Company. It makes everything easy and quick to use
- The User interface could be improved more. Sometimes is not that intuitve.
- The view configuration of Drive have always been hard to read. Locating a file isn't difficult but could be more visual-friendly
- The Chat app could add the Group chat feature for teams.
February 27, 2019
G Suite is being used by every single employee at our company. I have to say that my life is so much easier because of G Suite. There are so many great functions about G Suite. I love that G Suite is entirely in the cloud. I love that all of the apps can be accessed anywhere in the world as long as you have an internet connection and your Google login information. G Suite allows you to store, work, and share your files with your co-workers with ease. I use G Suite every day and it has saved me a bunch of time. By being able to have all our files and all work done in the cloud, employees do not need to worry about their work being lost nor does the company need to worry about not being able to get those files when the employee leaves the company.
- All functions of G Suite is in the cloud. No more worrying about losing files.
- The ability to share with coworkers with ease.
- Can access G Suite anywhere in the whole that has internet connection.
- I do not care for the improvements made to the G Suite Calendar. They cause me to spend more time than necessary.
- It would be nice to be able to access the files offline similar to Microsoft Products.
- I wish the G Suite apps for smartphones were easier to use. I struggle with being able to have the same functions as a computer does for the G Suite apps.
February 13, 2019
G Suite provides an online presence for a company. I have been using G Suite since I started my online business. Google has different services related to business. Using your own company name in these app services ensures searchability. It provides a reputation with my customers. G Suite provides more storage area on the cloud.
- Customized business name on Google applications. This feature is related to my company reputation.
- Larger data storage area for your business provides flexibility when running your business.
- Using your company name on G Suite's email extension means presentability.
- The storage area provided by G Suite could be larger than what they offer now. It would be good to have 100 GB storage area for my business since my job turns around mostly large digital files.
- There are no huge differences between the standard Google usage and the G Suite for my business. It would be better to see much lower prices on G Suite.
June 04, 2019

We use G Suite internally as well as implement it for other organizations. We also use and implement the main competitor, Office 365.
- G Suite was built from the ground up as a web service and works extremely reliably. Office 365 was patched together from a legacy application and frequently breaks during weird processes.
- G Suite is far more intuitive and easy to manage vs. Office 365.
- Support for G Suite is far better than the alternatives.
- While the Google productivity apps (Docs, Sheets, etc.) are good, the native desktop apps from Microsoft are still more powerful in some aspects (though not others, such as collaboration and revision history)
- Gmail is a far better option than Outlook (having used both extensively), but many legacy users can't be convinced of this and insist on Outlook. This isn't a big deal, but the Outlook connector hasn't always had top priority for updates and support from Google, though this has improved some.
April 19, 2019

We standardized on G Suite as our "collaboration" tool years ago. However, for us, it is far more than just a "collaboration tool." Yes, we use it for Google Drive/Docs/Sheets and Gmail, but we also have used it extensively for Identity Management. We expect all tools we use to fully integrate with G Suite for authentication. It has led to a more secure but also user-friendly environment.
- Email.
- Access to files anywhere.
- Identity Management.
- Direct customer service (account reps).
- Messaging.
- Departmental file sharing.
March 28, 2019

In education at the high school level, we use G Suite pretty extensively (although we incorporate a variety of other tools as well) inside the 1:1 classroom. G Suite Apps have opened the door to more seamless technology integration in our district while also increasing teacher feedback, collaboration, and productivity. Our students use G Suite for a variety of things, especially when group collaboration is at the helm including lab reports, presentations, data analysis, etc. Our teachers use Google for most of their practices now, including ways to make their content more interactive and engaging such as digital playlists with Google Sites. This has made our teachers more productive while also removing the need for physical paper.
- Simple navigation of tools
- Single sign-in
- Managed account administration
- Open live collaboration
- Auto save
- Embeds and links with other programs/apps
- Advanced customization in google sites.
- Google keep the background color. The white on white gets lost.
- Something to help with drive organization/cleaning.
March 02, 2019

Our usage of G Suite started with Google Apps. We simply needed an e-mail service for our domain name. Our decision was to use one of the cloud services. Google Apps was free at that time with full functionality. We witnessed the evolution of Google Apps. From the very start, we used it company-wide.
Now G Suite is used for corporate e-mail, SSO, account management (when integrated with other cloud services), collaborated work thanks to documentation applications, and the teams drive for team document sharing.
Thanks to G Suite, we have a managed environment with no server cost, up-to-date and evolving products, flexible licensing, and wide control on policies, with almost zero downtime.
- G Suite's control on how the accounts can be used varies. Such as, if the account owner can share documents outside of the company, or if they can log in to youtube with the corporate G Suite account. There are many many security options.
- G Suite's office applications are enough for everyday usage. It also lets you do complex operations with google script, which lets you use javascript for your macros. Also, you can create your own integrations thanks to custom macros.
- The other applications which are part of G Suite create an environment which allows you to collaborate, share, and communicate. And they are flexible for your business needs.
- The email application has some improvements over regular Gmail. You can set SPF and DKIM dns records to be known as a verified sender. Thus your emails won't be marked as spam by supported email servers.
- You colleagues can use the regular clean Gmail web interface or any pop3/imap client. You can create email groups, aliases etc.
- The hangouts replacement Chat application has some room for improvement if it's to replace your current alternative solution, such as Slack. But if you're needing such an application, it'll be enough for you.
- The Gmail web interface needs some improvements to filter the emails for mouse users. If you use advanced keyboard shortcut keys, that won't be an issue.
Google has been one of those tools I use for all sorts of things, from email to calendar, to Google Drive. There are just so many tools to use that benefit a variety of uses. Google Drive has helped me keep pictures and allowed for digital filing when needed.
- How easy it is to use the calendar to schedule events and invite others to meetings.
- Adding and sharing files in Google Drive.
- All around simple ease of use.
- More elaborate features in Google Sheets.
- I love using Grammarly. If Google could do something similar that would be great.
I generally use Gmail, Docs, Drive, and Calendar apps. It's very easy to run my whole business from there, especially syncing appointments and sending larger files to my clients. I use Docs to track my business activities and ad spend. Gmail, of course, gives me a clean interface to work out of, and I can add Streak CRM for Gmail and FullContact for lead tracking, networking, and a smoother workflow.
- For Google Drive: Very easy to sync all my files into the cloud and send them to my clients.
- For Gmail: It's the robust, clean interface that I love the most. It's so easy to use and has been my favorite email application of all time.
- For Google Calendar: It's no fuss and I'm able to set up appointments and block times easily.
- I wish Google would help new users understand all the features better. I feel like I'm only using half of what's available to me.
January 11, 2019
I'm a freelance graphic designer and I use G Suite for my email, and to create documents for myself as well as to send to clients. I like that I can send it to anyone and not worry about them needing specific software to read it. I also like that I can pull up my documents anywhere with Internet access. It's not just tied to my computer. Additionally, it keeps all my files in one place.
- Anyone can open the documents regardless of computer software. You don't have to worry if they have Microsoft Word or Mac's Pages.
- Easy to send and receive to and from clients. I can create spreadsheets and docs and easily save or send what I need to. I also love that I can see what others do to edit my document.
- Access anywhere you have Internet access. They are automatically saved to your Drive so you don't have to worry about losing files or not having access to specific ones when you need it.
- Gmail is so easy to use, looks clean and professional, and it's easy to find old emails that I wanted to refer back to.
- Google Docs is great if you just need a simple document, but doing anything more than that, such as making it a little prettier by adding a design or imagery, is very limited. Of course, you can add pictures, but not in the capacity you can in Word or Pages. I've tried to create templates for clients in Google Doc and it just doesn't work. I wish it did, as it's a great universal software.
- I wish that you could use your computer's own fonts for Google Docs and Sheets. You're stuck with the Google fonts and, while they have many to choose from, I would prefer to use the fonts that I always use in my branding.
- I wish there was a way to create your own "tabs" in the Gmail filter when you configure your Inbox. While their algorithm is very smart, knowing what emails are promotional and which are from friends, there are certain ones I'd love to have grouped together in other categories.
August 15, 2018
It's used across most groups in the organization. It allows people to collaborate on documents much more easily than having to email files around and keep up with the current version of a doc. And having the tight integration between all the apps makes it much easier to get things done.
- Good integration between all the different apps
- Everything is cloud-based, which makes it much easier to keep track of your files, keep them versioned, and work wherever you are. You don't need to keep an extra set of applications updated
- Collaboration is much easier. Files in Drive (and the apps that access those files) can be shared easily and viewed and edited by multiple people in real-time
- Much easier to keep track of files. No longer do you have to rely on emailing files back and forth, and worrying about whether everyone is looking at the same version of the file
- Some apps have features that are missing from competing applications (Microsoft Office...). For example, the document applications lack a lot of the power-user features that Office apps have. But for 95% of the work you do it will suffice.
- Some of the apps have weird limitations. For example, in Team Drive, you can't copy folders into it, only files. This makes it time-consuming to move files that were once in individuals' own Drives, and dumping them all into Team Drive, as you have to Manually create folders and put files into them, rather than just being able to copy a top-level folder into Team Drive. Features are consistently added over time, but some apps are missing features like this which would seem obvious to most users.
- Getting buy-in from diehard Office fans can be hard. It's hard to convince some folks that they don’t want a local copy of every file they have on Drive (that's not synced, either), or to collaborate over docs online, or to be comfortable with the archiving functionality of Gmail (you don't have to worry about managing archive files) instead of managing GBs of Outlook archive files.
Google Workspace (formerly G Suite) Scorecard Summary
What is Google Workspace (formerly G Suite)?
Google Workspace (formerly G Suite) is a productivity suite for business that includes, Gmail, Docs, Drive, and Calendar for Business.
Categories: Office Suites
Google Workspace (formerly G Suite) Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
Edition | Pricing Details | Terms |
---|---|---|
Business Starter | $6 | per user/per month |
Business Standard | $12 | per user/per month |
Business Plus | $18 | per user/per month |
Enterprise | Contact sales team |
Google Workspace (formerly G Suite) Technical Details
Deployment Types: | SaaS |
---|---|
Operating Systems: | Unspecified |
Mobile Application: | No |