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Google Workspace

Google Workspace
Formerly G Suite

Overview

What is Google Workspace?

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat…

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Learn from top reviewers

Google Workspace Makes Our Collaboration and Management Better

Rating: 9 out of 10
October 3, 2024
IncentivizedVetted ReviewVerified User
We use Google Workspace for a number of things across our entire organization. We use it for email and domain control, file storage and sharing internally as well as publicly ...
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Michael Weisel
Director - Information Technology
Chief Technology Officer
Gold Lasso, Inc.
Google Workspace14 years of experience

Useful collaboration

Rating: 10 out of 10
September 23, 2024
IncentivizedVetted ReviewVerified User
I use Google Workspace for almost all my needs at work. The company where I work uses Google Workspace as an enterprise product. I've used Gmail since it's beta days, so I was...
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Verified user
Professional
Google Workspace3 years of experience

Email or bust!

Rating: 8 out of 10
June 24, 2024
IncentivizedVetted ReviewVerified User
We use it for every day email, shared documents and to manager our conference rooms.
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Verified user
Vice-President
Google Workspace12 years of experience

Using different platforms at work is easy and convenient to access using Google Workspace.

Rating: 9 out of 10
July 26, 2023
Vetted ReviewVerified User
Using Google Workspace at work, I can link all the platforms I need. From email, calendar schedule, Google meet, and Google drive. It is easy to access and link the tasks to a...
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Janet Ramos
Account Manager - Sales
Account Manager
Altair i Solutions Inc.
Google Workspace1 year of experience

Google workspace have it all for you!!

Rating: 10 out of 10
May 15, 2023
Vetted ReviewVerified User
Google Work area is considerably more than simply email. Additionally, it includes a number of useful apps and features. Our teams can connect, work together, and create with ...
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Kisha Tan
Account Manager - Sales
sales consultant
Uber
Google Workspace1 year of experience

Great Product but Terrible support and customer service

Rating: 5 out of 10
December 8, 2022
Vetted Review
I use it on a daily basis for myself and my business, I also use it for my family and resell it to clients. It is primarily used as a secure business email solution and cloud ...
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Russ Michaels
Executive - Information Technology
Jedi Master
Russ Michaels Consulting
Google Workspace15 years of experience

Perfect solution (mail, meetings, calendar, drive and many more features) for companies from 1 to over 100+ employees

Rating: 8 out of 10
July 21, 2022
Vetted ReviewVerified User
We are using Google Workspace in our organization for emails, calendar, meetings and drive storage. Before consolidating all those services under Google Workspace we had them ...
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Verified user
Executive
Google Workspace2 years of experience

Lack of flexibility and sales support

Rating: 1 out of 10
April 6, 2022
Vetted ReviewVerified User
Utilized for management of corporate email addresses and file storage for many years. The quality of support and complexity of data migrations have been declining every year.
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Verified user
Director
Google Workspace5 years of experience

The ultimate and all in one workspace tool set

Rating: 10 out of 10
March 27, 2022
Vetted ReviewVerified User
We use Google Workspace all day every day. Google Workspace is versatile; it's not limited to just email; you have access to all the tools you can ask for from Google Meet, Go...
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Siddharth Kohli
Manager - Corporate
Manager Labs Network & Operations
Visit Health
Google Workspace4 years of experience

Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!

Rating: 8 out of 10
March 3, 2022
Vetted ReviewVerified User
We migrated to Google Workspace primarily for email. We initially provided our own email services which is more difficult that it sounds and generally more trouble than it is ...
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Verified user
Director
Google Workspace10 years of experience

Google Workspace - One stop solution for all your office and Business needs

Rating: 10 out of 10
December 16, 2021
Vetted ReviewVerified User
Google Docs is a hub for accessing project documentation, SharePoint, and email. We’ve been able to access what we need from anywhere without worrying about lag or loading tim...
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Muzaffar Mohammed
Engineer - Information Technology
Senior Analyst
GlobalLogic
Google Workspace5 years of experience

Google Workspace makes my life easier

Rating: 10 out of 10
November 23, 2021
IncentivizedVetted ReviewVerified User
I have a small business that provides B2B lead generation and business development services. We publish an online database called BrandBASE that covers the Consumer Packaged G...
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Bob Leonard
C-Level Executive - Corporate
President
RSL Communicatons
Google Workspace5 years of experience

A no-brainer for mid-sized businesses

Rating: 10 out of 10
November 10, 2021
IncentivizedVetted ReviewVerified User
We currently use Google Workspace for many purposes. We use Slides for our quarterly presentations. We use Sheets with an extension to sync with our CRM (Copper). We use Docs ...
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Verified user
Employee
Google Workspace3 years of experience

Workspace is the NEW Office!

Rating: 9 out of 10
November 4, 2021
IncentivizedVetted ReviewVerified User
Our company is using Google Workspace across the entire organization for email, document storage, shared document creation/collaboration, remote calendar access, and meeting p...
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Dominique Bonsell
Employee - Customer Service
Customer Service/Logistics
Evoca TV
Google Workspace3 years of experience

Couldn't Live Without Google Workspace

Rating: 10 out of 10
November 4, 2021
IncentivizedVetted ReviewVerified User
We use Google Workspace to organize, collaborate, and manage our core business tools. The simplicity of sharing with non-google users is one of the biggest advantages to all o...
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Verified user
General Manager
Google Workspace3 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Michael Weisel
Chief Technology Officer
Gold Lasso, Inc. (Marketing and Advertising, 11-50 employees)
Verified User
Professional in Other
E-Learning Company, 11-50 employees
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Pricing

View all pricing

Business Starter

$6

Cloud
per user/per month

Business Standard

$12

Cloud
per user/per month

Business Plus

$18

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://workspace.google.com/pricing.ht…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $6 per month per user
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Product Demos

Google Workspace Macro Converter Add-On

YouTube

See what’s new in Google Workspace

YouTube
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Product Details

What is Google Workspace?

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.


Google Workspace Competitors

Google Workspace Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Workspace starts at $6.

Microsoft 365 and Zoom Workplace are common alternatives for Google Workspace.

Reviewers rate Usability highest, with a score of 9.5.

The most common users of Google Workspace are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(1065)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ease of Account Creation and Integration: Users have praised the platform for its seamless account creation process, intuitive interface, and effortless integration across various platforms. They describe it as a one-stop shop for maximizing productivity and enabling real-time collaboration among team members.

Secure Email Service with Advanced Features: Reviewers appreciate the secure email service offered by Google Workspace. They highlight features like domain alignment, robust anti-spam measures, efficient cloud storage options, and encryption protocols that enhance their overall experience and ensure data security.

Seamless Integration with Google Services: Many users find the integration with Google services to be smooth and user-friendly. This seamlessness allows for easy sharing of files and documents with team members and clients while also providing customizable controls over file access levels based on individual needs.

Customer Support: Reviewers have consistently described customer support, especially Partner support, as subpar and unsatisfactory in their experiences. Users have reported encountering difficulties in receiving timely and effective assistance when dealing with various issues related to Workspace.

Lack of Free Tier and Domain Restrictions: Users have expressed frustration over the absence of a free tier for small organizations and the restrictions on adding new domain names due to concerns about potential abuse. This limitation has hindered some users from fully utilizing Workspace's features for their organizational needs.

Product Comparison with Competitors: Some users have pointed out that Google Meet lacks certain features compared to other meeting platforms and have suggested enhancing Google Sheets to drive higher team adoption rates.

Reviews

(1-25 of 95)
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Google Workspace Makes Our Collaboration and Management Better

Rating: 9 out of 10
Incentivized
October 03, 2024
MW
Michael Weisel
Chief Technology Officer
Gold Lasso, Inc. (Marketing and Advertising, 11-50 employees)
Vetted Review
Verified User
Google Workspace
14 years of experience
View profile
Alternatives Considered
Google Workspace offers many more collaboration tools then the Microsoft products. Although the Microsoft products are familiar to so many people, picking up The Google suite of tools is easy. Google also allows us to truly be in the cloud and work from any device from anywhere. We don't need any downloaded apps and can access it anytime unlike Microsoft which I feel is much more clunky. It's also very easy to use across different operating systems (Mac, PC, and even Chromebooks) and maintain the same versions unlike Microsoft where they have different versions of their products for different OS's. This makes it easier to roll out across our company and also less issues to manage with users.

Google workspace have it all for you!!

Rating: 10 out of 10
May 15, 2023
KT
Kisha Tan
sales consultant
Uber (Package/Freight Delivery, 5001-10,000 employees)
Vetted Review
Verified User
Google Workspace
1 year of experience
Alternatives Considered
We used before on my previous role Microsoft teams where you can only casually exchange messages, but Google Workspace allows me to access all the applications that I need in just once access without closing the window that I'm currently working on and it can be used to email your client professionally

Great Product but Terrible support and customer service

Rating: 5 out of 10
December 08, 2022
Alternatives Considered
I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which is a big issue. Nowadays with so much hacking, 2fa is really important.

Perfect solution (mail, meetings, calendar, drive and many more features) for companies from 1 to over 100+ employees

Rating: 8 out of 10
July 21, 2022
Verified User
Vetted Review
Verified User
Google Workspace
2 years of experience
Alternatives Considered
Google Workspace huge advantage is the interface that everyone is familiar with (from using personal Google services). Also, the administration panel is straightforward and easy to use - does not require expert tech knowledge to move around. As a result, it is a perfect tool for SMEs. The solutions do not require installing anything on-premises and each tool can be accessed via web app which makes them accessible from any device and any location.

The ultimate and all in one workspace tool set

Rating: 10 out of 10
March 27, 2022
SK
Siddharth Kohli
Manager Labs Network & Operations
Visit Health (Health, Wellness and Fitness, 51-200 employees)
Vetted Review
Verified User
Google Workspace
4 years of experience
View profile
Alternatives Considered
Google Workspace is your all in one go-to tool. No other product offers the versatility and a large selection of tools like Google workspace does. Gmail is incredibly faster than any other email client available out there, and some tools like Google Spreadsheets have replaced excel entirely for us as there is no need to pay extra for all the data because it is secure on the cloud and can be accessed at anytime from anywhere with your Google account.

Google Workspace provides reliable email deliverability and spam protection! Collaboration is a cinch!

Rating: 8 out of 10
March 03, 2022
Verified User
Vetted Review
Verified User
Google Workspace
10 years of experience
Alternatives Considered
We previously used Zoho Suite free tier. Deliverability was good and their spam protection was almost as good as Google's. The one drawback to Zoho was the inability to host more than one domain. Zoho's paid tier is cheaper than Google's, but [I feel] you don't get the same integration with Android and while Zoho offers a great service, the tools that were available didn't quite match Google Workspace.

Google Workspace - One stop solution for all your office and Business needs

Rating: 10 out of 10
December 16, 2021
Alternatives Considered
  • Zoom and Microsoft 365 (formerly Office 365)
Though Microsoft offers some great ideas to help you better your work, I believe Google tops Microsoft in the area of office applications. Google mail, Google Sheets, Google forms, Google Docs, Google Calendar, Google Drive, and Google Video Meetings are easy to use to collaborate with various teams without too much hassle.

Couldn't Live Without Google Workspace

Rating: 10 out of 10
Incentivized
November 04, 2021
Verified User
Vetted Review
Verified User
Google Workspace
3 years of experience
Alternatives Considered
Google Drive blows Dropbox out of the water by making its shared assets accessible without requiring app installs and paid subscriptions for outside users. The speed at which it handles all of your stored assets makes it advantageous for demanding projects in the music and film industry. We have switched everything over to Google Workspace!

Google Workspace- A modern flexible workspace

Rating: 7 out of 10
Incentivized
November 04, 2021
Verified User
Vetted Review
Verified User
Google Workspace
2 years of experience
Alternatives Considered
  • Microsoft 365 (formerly Office 365)
Google Workspace's web-based word processing apps are much more robust than Microsoft's equivalent. For example, multiple users working on a single google docs document will very rarely run into issues with synching or continuity, whereas Microsoft's online Word is not as robust and issues are more frequent. The same is true for google sheets and slides compared to excel and PowerPoint.

Workspace is a plus for SMB businesses

Rating: 10 out of 10
Incentivized
November 04, 2021
RD
Rodney Dore
Director of Cloud Delivery
Onix Networking (Information Technology & Services, 201-500 employees)
Vetted Review
Verified User
Google Workspace
10 years of experience
Alternatives Considered
Slack has more IT functional integrations that Google Chat/Spaces at this time. It is being used in more of a "shadow IT" configuration currently with a limited set of paid licenses. Facebook for Business was missing key integrations and with Google Spaces/Currents, it was not an additional cost we needed to invest in.

Google Workspace - A Workspace For the Mind(s)

Rating: 9 out of 10
Incentivized
November 04, 2021
Verified User
Vetted Review
Verified User
Google Workspace
5 years of experience
Alternatives Considered
  • Microsoft 365 (formerly Office 365)
Google Workspace is a formidable opponent to Microsoft 365. It provides all of the solutions that 365 does, but does it with more finesse. I find it easier to navigate Google Workspace than I do 365, especially when comparing Google Drive to Microsoft OneDrive. Google Drive is completely cloud-based so I know when I access a document or spreadsheet in Drive, it is the most updated version, and I can look back and reference changes made to the version I'm viewing. OneDrive stores documents on your computer as well as in the cloud, so it can make it troublesome locating things you need quickly.

A solid choice for email, calendar, docs, files, and more.

Rating: 9 out of 10
Incentivized
August 25, 2021
Verified User
Vetted Review
Verified User
Google Workspace
5 years of experience
Alternatives Considered
  • Microsoft 365 (formerly Office 365)
I've used Office 365 in the past, along with some of Zoho's tools, and none of them have delivered the experience that I get from Google Workspace. Office 365 was slow and cumbersome when I evaluated it, and the interoperability of Google apps far surpasses that which I can get with Microsoft products.

A necessary evil that it will cripple all of your Nest devices.

Rating: 7 out of 10
Incentivized
August 25, 2021
MC
Mike Calabro
Photographer: Commercial, Advertising and Editorial
Mike Calabro Photography (Photography, 1-10 employees)
Vetted Review
Verified User
Google Workspace
10 years of experience
View profile
Alternatives Considered
There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is almost a necessary evil, especially if you are an android user.

It Just Works

Rating: 10 out of 10
Incentivized
June 28, 2021
AA
Andy Abramson
CEO and Founder
Comunicano, Inc. (Marketing and Advertising, 11-50 employees)
Vetted Review
Verified User
Google Workspace
11 years of experience
View profile
Alternatives Considered
  • Microsoft 365 (formerly Office 365)
From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often far more time consuming, and less enjoyable, specifically when it comes to sharing documents.

Google Workspace: Great Value

Rating: 9 out of 10
Incentivized
June 27, 2021
JS
Justin Salvetti
Controller
DigitalChalk (Computer Software, 11-50 employees)
Vetted Review
Verified User
Google Workspace
4 years of experience
View profile
Alternatives Considered
  • Zoom and Microsoft 365 (formerly Office 365)
I believe Google tops Microsoft in all areas EXCEPT the office applications. I prefer Gmail, Drive, and Google Video Meetings to Outlook, OneDrive, and Teams meetings, but that could just be me. In my experience, it has been easier to use these applications without much trouble and collaborate with my teams as needed.

The Ultimate Workspace

Rating: 10 out of 10
Incentivized
May 15, 2021
KP
Kristi Porter
Chief Do-Gooder
Signify (Marketing & Advertising, 1-10 employees)
Vetted Review
Verified User
Google Workspace
5 years of experience
View profile
Alternatives Considered
  • Microsoft 365 (formerly Office 365)
There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.

Google Workspace is better than Microsoft Office 365

Rating: 9 out of 10
Incentivized
May 13, 2021
JH
Jordan Harnum
Sales Development Representative
Cleanshelf (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Google Workspace
2 years of experience
View profile
Alternatives Considered
Microsoft Office 365 - I like Google better because of the overall usability and simpler interface. This was made most apparent for me when I compared the calendars - Outlook calendar is not as user friendly as Google. Google makes navigation, events, reminders etc. easier to use. One thing that Outlook does have on Google is the mobile app is a bit better - it displays email and calendar in one interface which I like.

The best all-around productivity client out there - Google Workspace

Rating: 10 out of 10
Incentivized
May 13, 2021
TG
Tyler Grudowski
Product Development Engineer
NoMo Diagnostics (Design, 1-10 employees)
Vetted Review
Verified User
Google Workspace
10 years of experience
View profile
Alternatives Considered
Google Workspace is far superior to any email client or storage system on the market. Google Workspace combines everything good about each of these other services and then adds some additional features to make it the best all around productivity system out there. The best part is that it is also extremely affordable.

Google Workspace is fabulous. (But read the whole review anyway.)

Rating: 9 out of 10
Incentivized
May 12, 2021
DF
Dana Friedman
CEO (Chief Executive Officer)
Various (I work in IT support) (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Google Workspace
7 years of experience
View profile
Alternatives Considered
  • Microsoft 365 (formerly Office 365)
They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word processor anyway, so I don't feel like I'm losing much. SharePoint seems capable of a lot, and exchange certainly is capable of a lot, but it requires so much configuration, even for a small business, that return on investment seems quicker and easier with Google Workspace. For those who absolutely need a completely Microsoft environment, Office 365 has that, Google Workspace does not. Still, I prefer Google Workspace over Office 365.

G Suite, Workspace, whatever they call it next....excellent offering from Google

Rating: 9 out of 10
Incentivized
May 12, 2021
Verified User
Vetted Review
Verified User
Google Workspace
5 years of experience
Alternatives Considered
We decided to use Google Workspace [(formerly G Suite)] because of the breadth of services offered, no need to purchase or manage a large corporate infrastructure to run all the services, it is extremely easy to get up and running in a matter of minutes, and the cost of service is reasonable for the value it brings.
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