Q: What are Gorgias's top competitors?

Zendesk Suite , Help Scout , and Freshdesk are common alternatives for Gorgias.

Question 1

What is Gorgias?

Accepted Answer

Gorgias, headquartered in San Francisco, builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Gorgias connects all business apps and all communication channels to provide support agents a unified view of their customers. It sets auto-responses to common customer requests.

Question 2

How much does Gorgias cost?

Accepted Answer

Gorgias starts at $60.

Question 3

What are Gorgias's top competitors?

Accepted Answer

Zendesk Suite, Help Scout, and Freshdesk are common alternatives for Gorgias.

Question 4

What is Gorgias's best feature?

Accepted Answer

Reviewers rate Subscription-based notifications highest, with a score of 9.5.

Question 5

Who uses Gorgias?

Accepted Answer

The most common users of Gorgias are from Small Businesses (1-50 employees).