Skip to main content
TrustRadius
GoSquared

GoSquared

Overview

What is GoSquared?

GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance.…

Read more
Recent Reviews

TrustRadius Insights

GoSquared is a versatile analytics tool that offers a range of use cases for various users. Representatives of an energy trading portal …
Continue reading

GoSquared Review

6 out of 10
May 30, 2014
I used GoSquared as part of a test of analytics software packages, and trialled it on one of my websites. At the time, it offered some …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing

GoSquared Free - Access to the Now and Trends realtime web analytics dashboard.

$0

Cloud
Per Month [Unlimited Users]

GoSquared Analytics - Everything included in free plus premium analytics features.

$29

Cloud
Per Month [Unlimited Users]

GoSquared Suite - The most popular GoSquared plan, full access to our real time analytics dashboards, intelligent live chat and customer data hub.

$79

Cloud
Month [Unlimited Users]

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.gosquared.com/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is GoSquared?

GoSquared combines real-time web analytics with a customer data hub, intelligent live chat, and marketing automation. The all-in-one platform aims to help online businesses grow.

– Analytics: traffic sources, campaign tracking, new visits %
– Live Chat: targeted messaging, lead capture, shared team inbox
– Customer Data Hub: automatic lead enrichment, company info, user segmentation and marketing automation

GoSquared Features

Additional Features

  • Supported: Real-Time Analytics
  • Supported: Live Chat
  • Supported: Cutomer Data Hub
  • Supported: API
  • Supported: Email Reports
  • Supported: Third Party Integrations

GoSquared Screenshots

Screenshot of Now Dashboard. What's happening on your website right now – in real timeScreenshot of Trends Dashboard. The simple, curated real time analytics reporting dashboard.Screenshot of GoSquared Profiles. A true view of all of your leads browsing behaviour, from the moment they landed on your website.Screenshot of GoSquared Customer Data Hub. Segment your leads based on their web behaviour and trigger real time marketing automation.Screenshot of GoSquared. Capture more leads and communicate with site visitors with intelligent live chat.

GoSquared Videos

Introduction to GoSquared Live Chat
What is GoSquared

GoSquared Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish

Frequently Asked Questions

GoSquared provides real-time website analytics to sites of all sizes. The real-time dashboard displays website analytics on an individual visitor basis. The Now App displays concurrent analysis (the visitors who are on your site right now) of your site performance. The Trends App displays historical, trends and comparison analysis on real-time data. You don't have to wait 4 - 24 hours in order to compare todays current performance against last years. The Ecommerce App displays the same freshness of data and allows the user to easily filter products by transactions, revenue and quantity. GoSquared also features a RESTful API for developers to build their own analytics tools. It is the same API that powers GoSquared and there is additional data that isn't found in the dashboards.

Zendesk Suite, Mixpanel, and Lucky Orange are common alternatives for GoSquared.

The most common users of GoSquared are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GoSquared is a versatile analytics tool that offers a range of use cases for various users. Representatives of an energy trading portal have found immense value in using GoSquared to connect and track customers, enabling them to provide better and faster service based on customer interests. In addition, users who have tested GoSquared as part of analytics software packages have praised its real-time visitor views, highlighting that these insights are not available in Google Analytics. Moreover, customers who switched from a competitor to GoSquared now rely on it daily to effectively organize and decode their data.

GoSquared is widely used across hosted sites to monitor user activity, with the Labs Overview feature being particularly helpful for tracking user traffic trends. Some clients are also given access to their GoSquared data and live chat functionality, allowing them to closely follow project launches and track social media performance. Users appreciate the convenience of GoSquared's email reports and visual graphs, which break down traffic by day, week, and month. It has proven especially useful for an online subscription business that leverages it to track user behavior during the signup process and improve the flow based on obtained data.

Individuals also find value in using GoSquared for personal websites and community platforms to track visitors, analyze reader demographics and preferences, as well as identify referral sources. Additionally, organizations benefit from GoSquared's capabilities in web analytics, email campaigns, and live chat across different teams. The real-time monitoring of website visitors provided by GoSquared helps users gain valuable insights into customer behavior, campaign effectiveness, and product attractiveness. Notably, many users appreciate that GoSquared offers live data updates without relying on Google Analytics.

Users of GoSquared commonly recommend the software for its user-friendly features, rapid setup, and accessibility. They find GoSquared to be a useful tool for communication with customers during their shopping experience. Users also appreciate the event tracking function and relevant metrics for marketing strategies. Additionally, users find value in the real-time website traffic information, integration with Mailchimp, and the ability to segment data. The software's strong support and easy reporting on site productivity are also highlighted as positive features by reviewers. Overall, users suggest trying GoSquared for its ease of use, free trial demo, and useful analytics for understanding real-time user behavior.

Attribute Ratings

Reviews

(1-14 of 14)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using GoSquared for three primary use cases across different functions, and we plan to onboard other mission-critical teams on the platform. At the moment, our use cases are pretty simple; 1) Web Analytics - for the marketing team 2) Email campaigns - for the sales and marketing teams 3) Replacement for Intercom - live chat - for sales and customer support teams.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This is a great tool to organize your thoughts by getting the data effectively. The interface is quite user-friendly and even a layman using it for the first time can decode the way the tool has to be used to its full potential.
Jake Noble | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use GoSquared on all the sites we host to keep tabs on how active they are. The Labs Overview that GoSquared has is VERY useful for this as it allows us to see how many users are using each site we host at any time. If a service is slowing we can easily see if there is a peak in traffic.

We also give some clients access to their GoSquared data and live chat.
Erdoğan Kürtür | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
GoSquared is used by our representatives to easily connect and track our customer for our energy trading portal. It allows us to see our customers interest and therefore allows us to provide better and faster service to them. Our system needs to be fast and responsive, so does our analytic system, and GoSquared delivers this by providing real time information.
Score 10 out of 10
Vetted Review
Verified User
GoSquared is an excellent tool for our business, we monitor our visitors live on our website as they browse our website, using the information from the page views and length of time spent on each page we have a very good understanding of what our customers are looking for and which products they are attracted to. Further to this we get to see in real time which campaigns we use actually work which is truly brilliant. Thank you GoSquared.
Score 9 out of 10
Vetted Review
Verified User
GoSquared is regularly used by the two persons who are in charge of website development. This tool is really helping us learn more about our customers: who they are, if they are new visitors, where they are coming from, and how long they stay on our website. We don't need to use Google Analytics to check this information. We have it live!
Bailey Bliss | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I currently use GoSquared for my personal website analytics tool. The features I find most useful are the email reports I receive. I also like that I can use the visual graphs to break down traffic by day/week/month. The interface is very user-friendly and the modules are easy to move around per my needs.

The application was easy to install on my website and I've never had any down-time issues.
Draco Li | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I have used GoSquared previously at an online subscription business. We used GoSquared to track where the users are and where they get stuck throughout our subscription signup process. This information is then passed to the marketing team. Meetings will then be had between the marketing team and my engineering team to brainstorm ways to improve the signup flow using the data we obtained from GoSquared.
Dale Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I've been using GoSquared for both my personal website and a local community website for over a year, the majority of the time it's just been myself using the system but from time to time I've also allowed other to access the dashboard to keep an eye on things.
Hendrik Morkel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It's used to track visitors to our websites. It is used across the whole organization and helps to find out from which countries and regions our readers come, what they enjoy to read and on what way they have found to us (Facebook, Twitter, Google, etc.). The daily update Emails, fresh in the inbox each morning, are excellent and lets us see what was popular the previous day.
James Billingham | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use GoSquared on all our websites to track the visitors on our them in real time. Seeing the locations of our users, and the technical details of their browsers helps us make development decisions when deciding what we need to support & ensures we can test with real conditions.
May 30, 2014

GoSquared Review

Sharon Hurley Hall | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
I used GoSquared as part of a test of analytics software packages, and trialled it on one of my websites. At the time, it offered some real time visitor views that were not available in Google Analytics. Since then I have reviewed the software a couple of times more for similar purposes.
Return to navigation