Central

Central

Top Rated
About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
Central

Overview

Recent Reviews

LogMeIn Central review

8 out of 10
September 28, 2021
It is used throughout the organization to remotely access and control machines from various locations. It is used on PCs as well as iOS …
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LogMeIn at its best!

10 out of 10
December 08, 2020
LogMeIn is being used throughout the whole company for deploying Antivirus and Windows updates. It comes in handy when I need to remote …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (68)
    9.5
    95%
  • Over-the-Internet remote session (74)
    9.4
    94%
  • Remote management of servers & workstations (68)
    9.3
    93%
  • File transfer (73)
    9.0
    90%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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LogMeIn Central

$80

Cloud
per month (minimum 25 computers)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $80 per month
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Product Demos

LogMeIn Central | Product Overview
08:31
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Features Scorecard

Remote Administration

8.3
83%
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Product Details

What is Central?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

Central Video

LogMeIn Central | Product Overview

Central Downloadables

Central Competitors

Central Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Central starts at $80.

TeamViewer and Atera are common alternatives for Central.

Reviewers rate Screen sharing highest, with a score of 9.5.

The most common users of Central are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
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Comparisons

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Reviews

(1-25 of 76)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
This is well suited for our IT to be able to solve problems quickly and easily for employees who are less tech-savvy. If you don't use a lot of sensitive software or have complicated issues this may not be for you. While I can see benefits in-house, I think this is better suited in remote situations.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is controlling access to multiple people across multiple organizations. One account can manage multiple groups and computers. In our case, each group is a separate company. This makes it easy to give and control access to end-users. Remote users need the ability to print locally. This works very well with LogMeIn Central.
September 28, 2021

LogMeIn Central review

Score 8 out of 10
Vetted Review
Verified User
Review Source
LogMeIn Central excels at remote control of PCs in real-time as well as background file transfer. It would be nice if you could run a concurrent session as a different user without disturbing the user as an option, although an interactive session where both you and the user see the same thing is very helpful and is supported. It is useful to monitor and control devices that are being controlled and the devices used to control the other device can be at multiple different locations including ability to use iOS device to remotely control a PC such as using an iPhone to control a PC. This is great for on-demand troubleshooting.
John Robinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
LogMeIn Central is well suited when you need to have a physical connection to a server but have staff that needs to work remotely. They can log into a computer that's local to a server, even while being somewhere else. It also allows visibility for admins to see what machines are connected and who is using them. Also, it has many tools to remotely fix things on a user's PC, often without any interaction needed from the user (even simple things like changing the system time).
Not so useful when video calling, sometimes the sound gets a bit weird.
Score 6 out of 10
Vetted Review
Verified User
Review Source
It's [the] best tool if you want to support users remotely or [manage] remote servers. This tool is most helpful when you are dealing with users who [are] not computer savvy. You can simply take control and take care of the issue. The performance is sometimes slow. If you need to install the client software on [a] user's computer then it's more complicated.
Sabrina Cipriotto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is a really good way to remotely access servers and workstations in whatever scenario it is necessary. Even if it is to solve an issue from the back or front end. I've personally used it to access a client's computer to provide training when other apps like Zoom or GoToMeeting (where I had to show my screen) were not working properly. It is really straightforward; even with a few instructions, one would be able to use it with no issue. It makes it easy to work on someone else's computer in a fast and reliable way. You get total remote control of machines that could be on the other side of the world you're in. You can use it on multiple devices, like laptops, tablets, and even an app on your phone.
Score 10 out of 10
Vetted Review
Verified User
Review Source
LogMeIn Central is well suited for companies to have remote users to connect to office computers, where employees require a ERP software that is constantly updated and maintenance. It is faster and easier to perform company ERP maintenance on local machines instead of remote computers. As well as to maintain local computers updates instead of remote machines.
We strongly consider this method safer then VPN where we do not always have full control on the remote machines.
LogMeIn Central could be considered less appropriate when remote users are 100% fully out of the office as it does require local maintenance.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Without LogMeIn, it would be much more difficult for me to work remotely. I need to be able to access my C drive and this program allows me to do that. Other programs give you access to your documents, but LogMeIn makes it like I am sitting in front of my work computer. I can do everything from home now that previously I had to be physically in the office to do.
Vin Campbell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
LogMeIn Central is a great tool for an IT Professional who manages multiple clients under a single portal. As value-added service, this can easily be touted as a must-have for clients, and with the addition of the pro features coupled with individual user access (to specific devices) enables me to provide a top-notch remote experience to my users right down to their individual desktops—all managed from one central portal. Sorry to complain about the pricing again, but that price increase will force a lot of smaller firms out of the LogMeIn game. Double the price will likely mean half the clients. Not a good business plan when there are less expensive alternatives out there!
December 08, 2020

LogMeIn at its best!

Score 10 out of 10
Vetted Review
Verified User
Review Source
I use LogMeIn mainly for remote access, that is the main reason why I chose this application, hence I've used the program before. Also for Windows and anti-virus updates as well. Currently or organization is using a different antivirus program and would like to slowly migrate to the LogMeIn AV. One great feature LogMeIn has is it recognizes other AV's applications, and currently, we are using Sophos. I am still able to track and update the AV software on all workstations at this time.
Score 8 out of 10
Vetted Review
Verified User
Review Source
LogMeIn remote is excellent. Setup for end users can be cumbersome as the end user must accept an invite, but works ok.
Patching in LogMeIn Central was a welcome addition but it falls short. Reports in the LogMeIn console do not always sync up with the actual end point, which makes us question if the updates are getting done.
Score 9 out of 10
Vetted Review
Verified User
Review Source
LogMeIn Central is well suited to companies that need remote access to their work computers from home. It is well suited to companies that are spread across the country. It is well suited to companies that have more than 100 computers to support. It is well suited for IT staff that need to be able to get access to computers remotely even when they have been infected with a virus.

It is not well suited for smaller companies, or companies that only want something like remote control or access.
December 24, 2019

My Review of LogMeIn

Score 9 out of 10
Vetted Review
Verified User
Review Source
The models for the marketing and pricing of the LogMeIn PRO, Central and Ignition products could be more integrated. In my case, supporting remote clients on a one-off basis would be considerably improved if I have access to Ignition as a part of the package instead of having to talk to the client through the installation to then be able to access their system for one-off use. Also, we would not need to be subscribing to as many seats in Central as we now do.
December 12, 2019

Works, and works well!

Score 8 out of 10
Vetted Review
Verified User
Review Source
LogMeIn Central is great if you have over 100 PCs to maintain and a lot of remote workers. Having the agent installed allows you to go on unattended should someone be away. I would go the Rescue route if you have a smaller environment or don’t want the agent overhead.
Score 9 out of 10
Vetted Review
Verified User
Review Source
LogMeIn Central is a very powerful tool for remote support and end-user access to their office systems while away from their desk. It also allows us to monitor local virus status and system services. We find the solution works very well in almost every network/internet speed scenario.
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