Navigating the Remote Landscape with LogMeIn Central
In our company, we use LogMeIn Central to make sure everything runs smoothly, especially with so many POS agents out in the field. The big …
Starting at $80 per month
View PricingOverview
What is LogMeIn Central by GoTo?
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…
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Popular Features
- Screen sharing (87)9.696%
- Over-the-Internet remote session (92)9.696%
- File transfer (91)9.292%
- Remote management of servers & workstations (84)8.282%
Reviewer Pros & Cons
Pricing
LogMeIn Central
$80
Cloud
per month (minimum 25 computers)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $80 per month
Features
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogMeIn Central by GoTo?
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor,
manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central
provides IT organizations with the speed, flexibility, and insight needed to
increase productivity, reduce IT costs, and mitigate risk.
LogMeIn Central by GoTo Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Remote Active Directory® management
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
LogMeIn Central by GoTo Video
LogMeIn Central | Product Overview
LogMeIn Central by GoTo Competitors
LogMeIn Central by GoTo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
LogMeIn Central by GoTo Downloadables
Frequently Asked Questions
LogMeIn Central by GoTo starts at $80.
TeamViewer, Atera, and ConnectWise ScreenConnect are common alternatives for LogMeIn Central by GoTo.
Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.6.
The most common users of LogMeIn Central by GoTo are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(160)Attribute Ratings
Reviews
(1-25 of 94)Companies can't remove reviews or game the system. Here's why
January 14, 2024
Navigating the Remote Landscape with LogMeIn Central
- Despite the initial investment, the value we've received from LogMeIn Central has far outweighed the cost. The platform's comprehensive features, including secure remote access, proactive monitoring, and collaboration tools, have contributed significantly to the overall efficiency and reliability of our IT operations.
- The time saved in resolving technical support issues has been remarkable. Our IT team can troubleshoot and resolve issues remotely, eliminating the need for lengthy on-site visits. This efficiency translates directly into increased productivity across the organization.
- LogMeIn Central has allowed us to optimize IT resource allocation. Instead of focusing on routine maintenance and basic support tasks, our IT team can now concentrate on strategic initiatives and more complex challenges.
January 13, 2024
Powerful - Essential IT Tool
- Time Saved is critical for our use
- Remote access to end users' machines is the driving force for our use.
January 10, 2024
Great at direct Remote Access to specific machines, but is not a "true" RMM solution
- LogMeIn Central by GoTo gives us the ability to quickly and easily access specific machines remotely, in particular from the field (i.e., from a mobile device), affording us the ability to more quickly respond to issues that may arise and resolve them
January 08, 2024
LogMeIn Central review
- It is extremely useful to be able to have eyes-on remotely when troubleshooting rather than having a user describe a problem; this leads to quicker image resolution.
- The ability to access devices from many remote locations and devices (ex. PC or iPhone) is very helpful.
- It would be nice if an iPhone could be a controlled endpoint as well; it can be a controller, but to my knowledge not be fully remote controlled.
January 03, 2024
GoTo Enhances LogMeIn Central for Remote Access and Control
- Connections are always fast and reliable.
- Deployment is extremely simple.
- Built-in two factor authentication.
- Efficient and time saving
- Mean time to repair has reduced greatly
- LogMeIn Central by GoTo only provides Server Level Access to the Terminal Server
- Can be costly initial cost only supports 25 devices, if you're a large company this adds up very quickly from a pricing standpoint.
- Time saving
- 24 7 Access
- Ease of use. No professional needed
- Saved travel times to fix remote computers
- The screen recording has helped our IT staff prove that the technican was not responsible for issues the end user accused our support staff of doing
- Overall cost saving out weighs the cost per computer especially at remote sites across the country or world
- We have been able to run reports showing management how effective our IT services have been and the time saving involved in correcting computer hardware and software issues.
December 12, 2023
Save time and headaches GoTo Central!
- Better management of resources.
- Less time a tech needs to go to location
- Faster response time by techs
December 11, 2023
LogMeIn Central Review
- Time saver.
December 11, 2023
A solid solution
- Added an additional source of revenue
- Provided backup to primary remote management
- For the most part, the big positive of LogMeIn Central is price. A number of years back, most of the well known and widely used freeware solutions for unattended remote access hiked their prices substantially. LogMeIn remained very competitive. Also, any time I have contacted their support, they have been quick to respond and always very helpful.
January 14, 2023
Does LogMeIn Central Live Up to the Hype - YES it Does!!
- Allows us to not have to add consultants to our domain and give them O365 licenses by giving them one of our machines. They can use their own securely.
- Saves us time by not needing to add external consultants to Active Directory and set up full accounts.
- Allows us to keep our network secure and keep unmanaged computers/devices off our network.
December 28, 2022
Central must have for all your buisness needs
- Time saving.
- Quick to resolve issues.
- Functionality was amazing.
December 24, 2022
Central for Medium-Large Businesses.
- Given us clear challenges we need to work around.
- Provided information we didn't previously have on end-user management.
- Helped shape our technology budget going forward.
December 22, 2022
LogMeIn Central - a good tool for your company
Score 8 out of 10
Vetted Review
Verified User
- Time, many times when some service needed privileged access (administrator) the resolver agent needed to go to the user and this travel time (10 - 15 minutes) because this is a large company. Basically we reduced 50 minutes of service to 20, even 10 minutes
- After the implementation we achieved a 20% increase in our ticket resolution rate and a 57% increase in the SLA service rate
December 20, 2022
LogMeIn: The best a (remote) LAN can get!
- Speed of the software has saved our technicians time when resolving issues
- Monitoring has allowed us to proactively catch issues before they blow up
- Easy deployment allows us to onboard clients quickly and easily
- Lack of support for android or iOS can cause us to lose some business if clients choose to use them
December 13, 2022
Central Review
- The adoption of Central within our company greatly accelerated the time to resolve tickets that require remote access to computers. Since in some cases we don't even need to access the computer to provide support, just run the commands through the remote powershell from within Central
December 10, 2022
Log Me In Central
- Saves us tons of man hours, keeping our techs free for other things
- reduced wear on our vehicles
- allows remote workers to connect
December 09, 2022
Hassle Free Remote Tool - Central is a best Platform
- We were using multiple remote tools, this made us one common tool for remote sharing
- Really a time saver, because just enter the hostname and you can enter in user system (Provided system is ON)
- One shot go in bulk updates/pushing patches
November 18, 2022
Remote connection is stable and fast.
Score 10 out of 10
Vetted Review
Verified User
- Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
- Its compliant with many security policies. Hence boost security for our clients and end users.
- The downtime was very low, hence making it more reliable and top-notch.
October 06, 2022
Central is a integral part of our helpdesk tools
- Central is pricey for small business and non-profits
- we find the most value in the screen sharing module
- security and patch management are overpriced
May 24, 2022
Great Remote Capabilities
- Less time on boarding
- Ease of solving IT issues with employees desktops
- Makes training issues easier
- Allows IT to monitor employee activity
December 16, 2021
Centralized Remote Control and Much Much More!
- During initial COVID, we got all of our clients' users working from home using LogMeIn Central! It made us an invaluable partner for our clients.
- LogMeIn Central is part of our business offering. Without it we would be at a competitive loss.
September 28, 2021
Easy remote connection service
- Reduce travel time
- Increase productivity