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LogMeIn Central by GoTo

LogMeIn Central by GoTo

Overview

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…

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Awards

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Pricing

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LogMeIn Central

$80

Cloud
per month (minimum 25 computers)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $80 per month
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.6
Avg 8.2
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Product Details

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

LogMeIn Central by GoTo Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

LogMeIn Central by GoTo Video

LogMeIn Central | Product Overview

LogMeIn Central by GoTo Competitors

LogMeIn Central by GoTo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

LogMeIn Central by GoTo starts at $80.

TeamViewer, Atera, and ConnectWise ScreenConnect are common alternatives for LogMeIn Central by GoTo.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.7.

The most common users of LogMeIn Central by GoTo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(164)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Secure and Reliable Remote Access: Users have appreciated LogMeIn Central for providing secure and reliable remote access to systems, which is crucial for IT management tools. The ability to securely connect to devices from anywhere has been a key factor in users' positive experiences.

User-Friendly Interface: The user-friendly interface of LogMeIn Central has been highlighted as a key feature, making it easy to navigate through the platform for both experienced users and newcomers to remote access tools. This intuitive design has contributed to smoother interactions with the software.

Collaboration Features and File Transfer Capabilities: Users have commended the collaboration features and file transfer capabilities within LogMeIn Central for simplifying teamwork among users. The seamless sharing of files and efficient communication tools have enhanced productivity and streamlined collaborative efforts.

Resource-Intensive: Some users have mentioned that certain remote access tools can be resource-intensive, impacting system performance and leading to slower operation of other applications on their devices.

Lack of Collaboration Features: Users desire additional collaboration features within the platform, such as improved file sharing capabilities for seamless sharing of large files, real-time chat functionality for quick communication during remote sessions, and collaborative troubleshooting tools to enhance problem-solving efficiency.

Complex Interface: A few users found the interface slightly complex, which could potentially affect usability by causing confusion in navigating different functions and settings. This complexity may result in longer learning curves for new users, hindering efficient use of the software.

Reviews

(1-25 of 82)
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LogMeIn Central by GoTo: Ultimate Remote Access and Management for IT Professionals

Rating: 10 out of 10
September 05, 2024
Verified User
Vetted Review
Verified User
LogMeIn Central by GoTo
10 years of experience
LogMeIn Central by GoTo's availability is very good. However, we have seen that at times we face region-wide outages or downtime. This leads to a drop in productivity and a loss of development hours and delays. This happens once in a while but we expect 100% up-time and it becomes frustrating because of our critical remote access needs.

LogMeIn Central by GoTo Reliable Easy to Use Remote Access Application

Rating: 8 out of 10
August 23, 2024
Verified User
Vetted Review
Verified User
LogMeIn Central by GoTo
6 years of experience
Availability is top notch. Genrally outages are caused by an internet connection and not the software. Planned maintenance is usually done in the middle of the night on weekends and you given plenty of notice as to when LogMeIn Central by GoTo won't be available. Quick updates install with little to no problems.

Navigating the Remote Landscape with LogMeIn Central

Rating: 9 out of 10
January 14, 2024
PH
Vetted Review
Verified User
LogMeIn Central by GoTo
3 years of experience
In my experience, it's been pretty reliable, and I haven't faced many issues with unexpected outages or application errors. It's crucial for our remote operations, and so far, it's been there when we've needed it.

Powerful - Essential IT Tool

Rating: 9 out of 10
January 13, 2024
MC
Vetted Review
Verified User
LogMeIn Central by GoTo
10 years of experience
LogMeIn Central by GoTo's availability has been perfect for us over the years. It has never been down when we needed it. To my recollection we have never had issues with the application on end users machines or unplanned outages. When outages were scheduled we were notified in advance and they were generally not during regular business hours.

Great at direct Remote Access to specific machines, but is not a "true" RMM solution

Rating: 5 out of 10
January 10, 2024
NC
Vetted Review
Verified User
LogMeIn Central by GoTo
7 years of experience
It certainly has a high uptime from a service standpoint - with very few outages over the years. At times, its desktop application, in particular on macOS, can be buggy and frustrating - frequently crashing and having to be restarted. The Windows application is very stable, though.

GoTo Enhances LogMeIn Central for Remote Access and Control

Rating: 10 out of 10
January 03, 2024
RK
Vetted Review
Verified User
LogMeIn Central by GoTo
3 years of experience
The finest remote program I've ever used is definitely LogMeIn. Managing more than 200 remote PCs across multiple corporate locations can be challenging, but LogMeIn makes it easy. You can quickly log machines via subfolders using LogMeIn, and you can even set up installation deployments!

Reliable Remote Access Software with LogMeIn Central by GoTo - Fast and Secure

Rating: 8 out of 10
December 12, 2023
JL
Vetted Review
Verified User
LogMeIn Central by GoTo
9 years of experience
I have used this product at several companies I've worked at and work with it now. I personally have not had any issues with outages which prevent us from remoting in to a device. They also have a Central Support Group which provides information if for some reason issues are happening and folks are unable to initiate remote login.

The one stop remote support platform that makes tech support a breeze

Rating: 9 out of 10
December 12, 2023
JB
Vetted Review
Verified User
LogMeIn Central by GoTo
5 years of experience
It would be a perfect 10 if the Internet is alway 100% available and if the end users computer always had internet access if when malware or randsomeware was installed. We have had times where we had to phyiscally go to the clients office to work on a computer that had physically issues and or software/malware issues that did not allow us to access it remotely.

Save time and headaches GoTo Central!

Rating: 9 out of 10
December 12, 2023
Verified User
Vetted Review
Verified User
LogMeIn Central by GoTo
4 years of experience
It has saved us countless times, and we didn't need to get boots on the ground to fix or maintain patches or errors. Being able to solve a number of issues for a central location without having to have a tech travel is invaluable as far as resources and time spent for everyone.

Log Me In Central

Rating: 9 out of 10
December 10, 2022
jn
Vetted Review
Verified User
LogMeIn Central by GoTo
2 years of experience
We have not experienced any outages. The product has always been available when needed for our team.

Great Remote Capabilities

Rating: 9 out of 10
May 24, 2022
DB
Vetted Review
Verified User
LogMeIn Central by GoTo
2 years of experience
I have only had one instance in my time using Central that I was unable to use as expected and I believe it was human error and not the software itself. It has been very reliable overall.
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