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LogMeIn Central by GoTo

LogMeIn Central by GoTo

Overview

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…

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Recent Reviews

LogMeIn Central review

8 out of 10
January 08, 2024
Incentivized
It is used throughout the organization to remotely access and control machines from various locations. It is used on PCs as well as iOS …
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A solid solution

8 out of 10
December 11, 2023
Incentivized
We use LogMeIn Central to provide our clients with managed remote access services to their devices. We also use the ad hoc feature as a …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (87)
    9.6
    96%
  • Over-the-Internet remote session (92)
    9.6
    96%
  • File transfer (91)
    9.3
    93%
  • Remote management of servers & workstations (84)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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LogMeIn Central

$80

Cloud
per month (minimum 25 computers)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $80 per month
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.6
Avg 8.2
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Product Details

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

LogMeIn Central by GoTo Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

LogMeIn Central by GoTo Video

LogMeIn Central | Product Overview

LogMeIn Central by GoTo Competitors

LogMeIn Central by GoTo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

LogMeIn Central by GoTo starts at $80.

TeamViewer, Atera, and ConnectWise ScreenConnect are common alternatives for LogMeIn Central by GoTo.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.6.

The most common users of LogMeIn Central by GoTo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(161)

Attribute Ratings

Reviews

(1-25 of 94)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reliable Remote Access: LogMeIn Central is fantastic when it comes to providing secure and reliable remote access to our systems.
  • User-Friendly Interface: Despite the complexity of the tasks it handles, LogMeIn Central is a user-friendly interface. Navigating through the platform is intuitive, which is crucial for experienced users and those new to remote access and IT management tools.
  • Collaboration and File Transfer: The collaboration features and file transfer capabilities within LogMeIn Central simplify teamwork.
  • Resource Usage: Some users might find that certain remote access tools can be resource-intensive, impacting system performance.
  • Enhanced Collaboration Features: Depending on the organization's needs, users might desire additional collaboration features within the platform, such as improved file sharing, real-time chat, or collaborative troubleshooting tools.
  • User Interface Enhancement: Some users found the interface slightly complex.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Remote computer control
  • file transfer
  • remote chat with end users
  • Printer sharing is confusing and troublesome when trying to troubleshoot a printer issue on the end user side
  • Occasional lag on the remote computer control can cause frustrations
Nathan Clark | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Remote access
  • Quick insight into uptime of particular machine
  • Software-based VPN into client network
  • It's not a true RMM and is missing some key functionality in that realm while it claims to be one
  • Compared to a true RMM, it's too costly to deploy across an entire organization
January 08, 2024

LogMeIn Central review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Remote control
  • Remote restart
  • File transfer
  • Looking over a user’s shoulder to troubleshoot
  • Lower cost plans
  • A better interface from Chromebooks
  • The ability to fully control more types of devices
Rohan Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
  • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
  • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
  • Little expensive
  • Some Compatibility Issues.
  • Occasionally has problems changing users on a remote system.
Judy L. Berglund | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Remote Login to a device anywhere in the world
  • Automate various tasks
  • Patch Management
  • Pricing can be expensive
  • Customer Support - Can be timely waiting for support personnel on a software issue
  • Printing issues with various reports can sometime be fluky, then suddenly they clear up
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Web based client easy to use
  • Extremely reliable
  • Great support
  • Easy setup
  • Needs a little tweaking to install on a Windows 11 computer
  • Graphics on LogMeIn Central by GoTo client could be clearer
  • Can be frustrating on an unstable connection
John Besedic | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Organize computer into groups
  • Remote management and inventory
  • Trouble shooting issues
  • send and receive files
  • Cost
  • speed
  • screen resolution sometimes is an issue especially with smaller notebook screen size
  • Audio is sometimes and issue where the audio is not in sync.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • unattended remote access
  • simple login
  • simple file transfer
  • reasonably priced
  • sometimes after an update, the unattended access stops working on Macs, and user intervention is required, which is sometimes very difficult to walk a user through allowing 3 or 4 different processes from Mac settings
  • other than that, no negatives, as far as my usage
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Access to Virtual Machines inside network
  • Ability to turn the PC back on
  • Black out screen on PC you're remoting into for privacy
  • Gives me, as the admin, the ability to see who is logged in and I am able to remotely connect to machines as needed for support
  • Audio issues for remote pc to your pc on central (works on pro)
  • I've had some issues with remoting from PC to Mac in the past
  • Would like to see an invisible connection to a PC within LMI as an admin to monitor outside contractors usage.
Score 8 out of 10
Vetted Review
Verified User
  • Fast remote access, no delay and no problem with computers with two or more screens
  • You can draw on the user's screen, lock the keyboard and mouse, and all of it is software that has logs for auditing
  • Central, also provides silent installation and helps with scripting for GPO enforcement which is a plus when working with multiple users
  • Lists all the computers in your domain that have the tool installed, just click on the desired computer to connect
  • Can remotely access the computer without the user noticing (hidden)
  • It could pull up the user's login in addition to the hostname
  • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
  • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • real time monitoring of devices up-status
  • The speed of the software
  • Interface is very clean and easy to navigate
  • Initial setup is very simple
  • Pricing structure is a bit confusing - there are various add-ons that can seriously increase your cost
  • More integrations with software such as Antivirus vendors would be nice
  • No Chromebook client at all, and isn't as good with Mac's either
  • You can only have 1 technician on a PC at a time
December 13, 2022

Central Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Remote Access on computers
  • Execute powershell commands remotely
  • Software deployment
  • Some agent remote deployment tool, without having to apply via GPO and wait for the user to restart the computer. For example I scan an IP range, enter an administrator login and password and the agent installation is done
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent Remote Tool
  • End to End Managing the asset history/Inventory
  • Help in Bulk Installation/Uninstallation and pushing scheduled patches/updates
  • Complex in using scripts to automate few things like poweroff etc
  • If any system is in Shutdown mode, it will not show correctly colour whether it is in live or in shutdown state. We have to manually check by getting inside.
  • When we roll few security rules/policies/permissions, it says it was applied but when we check if wasn't the case. We need to do multiple times and cross check whether it is applied
Lucy Daniell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Ability to use the core function without having to go through rigorous training since the tool is easy to grasp.
  • Remote control for troubleshooting IT support staff along with remote deployment options.
  • Easy user management with intuitive UI arrangements for effective and easy control permission and computer grouping.
  • Stay connected despite the location or time to clients servers. Enables us to correct discrepancies and make changes easily.
  • It is not compatible with Android, tablets and iPads.
  • Not allowed to have multiple log ins for technical support into clients servers at a go.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easily connects
  • Assists with installation and training remotely
  • Allows us to troubleshoot issues that are out of our scope of expertise
  • Is easy to navigate
  • Messy display on main screen
  • Stealth mode is a little unnerving with privacy (which I understand is necessary for opsec)
  • A bit pricey for smaller companies
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