Central

Central

Top Rated
About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
Central

Overview

Recent Reviews

LogMeIn Central review

8 out of 10
September 28, 2021
It is used throughout the organization to remotely access and control machines from various locations. It is used on PCs as well as iOS …
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LogMeIn at its best!

10 out of 10
December 08, 2020
LogMeIn is being used throughout the whole company for deploying Antivirus and Windows updates. It comes in handy when I need to remote …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (68)
    9.5
    95%
  • Over-the-Internet remote session (74)
    9.4
    94%
  • Remote management of servers & workstations (68)
    9.3
    93%
  • File transfer (73)
    9.0
    90%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Central, and make your voice heard!

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Pricing

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LogMeIn Central

$80

Cloud
per month (minimum 25 computers)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $80 per month
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Product Demos

LogMeIn Central | Product Overview
08:31
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Features Scorecard

Remote Administration

8.3
83%
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Product Details

What is Central?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

Central Video

LogMeIn Central | Product Overview

Central Downloadables

Central Competitors

Central Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Central starts at $80.

TeamViewer and Atera are common alternatives for Central.

Reviewers rate Screen sharing highest, with a score of 9.5.

The most common users of Central are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
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Comparisons

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Reviews

(1-25 of 76)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easily connects
  • Assists with installation and training remotely
  • Allows us to troubleshoot issues that are out of our scope of expertise
  • Is easy to navigate
  • Messy display on main screen
  • Stealth mode is a little unnerving with privacy (which I understand is necessary for opsec)
  • A bit pricey for smaller companies
September 28, 2021

LogMeIn Central review

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Remote control
  • Remote restart
  • File transfer
  • Looking over a user’s shoulder to troubleshoot
  • Lower cost plans
  • A better interface from Chromebooks
  • The ability to fully control more types of devices
John Robinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Ease of use - it's pretty simple to get in and get started.
  • Updates - one of the modules allows you to see what windows updates computers need and to apply them, and to see some 3rd party software that needs updating too.
  • Assigning users to machines. Allows you to enable a user to access one or many machines, in a group or one by one. Simple and easy to control access as needed.
  • Central managers/admins should have a way to force a reset of a users password - right now each user has to initiate that on their own.
Sabrina Cipriotto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Provide access to servers
  • Provide access to work stations
  • Ability to take screenshots
  • Ability to copy text on one computer and paste it in the server/work station logged in
  • Helps keep everything organized
  • Drag and drop files from the local computer to the remotely accessed server/workstation
  • It times out too soon
  • You get disconnected if someone else connects remotely from another computer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Remote computer access
  • Providing remote user access to local workstations
  • Deployment and groups for adding and managing accounts
  • Anti-virus management and reporting
  • Update management: Better access to computer update status
  • Ad hoc support: Use of codes preferred for more efficient help desk support
Lashundra Coakley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Notifying us when a computer is offline and how long it been off line helps us with employee control.
  • The security of logging in with username and password keeps anyone from being able to take over others system
  • The ability to be able to turn on a computer when I'm not able to make it to the location has been a plus.
  • I can't think of anything at this time. Everything works very well
  • N/A
  • N/A
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Enable users to remote connect to their office computers
  • Provides an fast and easy remote support solution
  • We can provide remote trainings individually
  • Gives control to what each user can access
  • Fast and easy to remote transfer files
  • Full access to remote machine to perform reboot
  • Multi monitor support
  • High security
  • Easy deployment and computers management
  • Remote access to support computers via phone and tablets
  • It would be interesting to have two users to connect at the same machine remotely
  • Speed lags tremendously on MAC computers
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It truly makes it like you are sitting in front of your work computer
  • It allows you to have access to all of your programs, printers, etc.
  • It enables me to access my payroll information that I have stored on my C drive
  • They could improve the function to reconnect when you time out. I have to totally quit the program and log back in.
  • They could improve the switching between screens. I would like to have the screens side by side instead to using the monitor button on the top to switch.
  • They could make it more difficult to accidentally enter the administrator's screen, which I have done multiple times.
Vin Campbell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • LogMeIn provides stable remote access
  • LogMeIn takes security very seriously. Their client connects via secure channels and they offer multifactor authentication—a must in today's threat landscape.
  • A recent account update has brought many of the standard Pro features to LogMeIn Central—like file sharing, screen sharing, remote printing and the like.
  • Price. I mentioned the new account features, well those were forced, and the price of the system effectively doubled. More warning and choice would have been appreciated.
  • They should look more at a client-less way to provide the remote access.
  • The client should auto-update without intervention.
December 08, 2020

LogMeIn at its best!

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Remote access 24x7
  • Antivirus/windows updates
  • Excellent Portal page to view all workstations and tasks
  • Onetomask thershhold tasks are amazing
  • The best way to Administer all your workstations in one place
  • Provide a current status bar of the virus definition updates
  • Allow all windows updates to be downloaded (regardless of group policy settings)
  • Tell LogMeIn to only focus on one anti-virus program and not multiple
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Remote access to all work computers from anywhere that I am at.
  • The ease of use from my computer, iPad or iPhone.
  • The ability to schedule and install Windows updates simultaneously.
  • The antivirus module is a great feature.
  • A NIST 800-171 Cyber Security compliant feature would be nice to have.
Chris Barton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Quick access to customer machines.
  • Status that the machines are online with the windows client.
  • Good organization on the website.
  • The antivirus feature needs a lot of help. It does not exclude paths correctly and some other tweaks need to happen. I was disappointed that I could not use it.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Remote access
  • Remote support
  • Anti-virus software
  • Getting access to the command line where there are more serious problems.
  • Ability to restart in safe mode a computer
  • Ability to see the updates and problems with computers
  • Ability to monitor who is online accessing their computer remotely
  • Not working with a Chromebook.
  • Their antivirus software has produced some false positives
  • Their phone support has been hard to get a hold of at times.
  • They are more expensive than other remote access / control software
December 24, 2019

My Review of LogMeIn

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • In my opinion, the quality of the screen display with LogMeIn is superior, particularly in CAD and Engineering applications.
  • The LogMeIn company is approachable.
  • Improvements could be made to the discrepancy that exists with handling Passwords in the LogMeIn Client, and when accessing remote systems through a browser. Currently, these are handled differently. The password is most definitely correct, but with one way it will work, but in the other, it will be wrong, and the result is that you are locked out of access to the remote until the system times out. I have historically always used a cut and paste to save complex passwords when accessing remote sites from a Browser, and this has been reliable in the past. Now that I am also using the LogMeIn Client on some systems, in my experience, it is that the trailing white space at the end of the password is not being removed. Remembering complex and long passwords without using a Cut and Paste is impossible.
  • The models for the marketing and pricing of the LogMeIn PRO, Central and Ignition products could be more integrated. In my case, supporting remote clients on a one-off basis would be considerably improved if I had access to Ignition as a part of the package instead of having to talk the client through the installation to then be able to access their system for a one-off use. Also, we would not need to be subscribing to as many seats in Central as we now do.
December 12, 2019

Works, and works well!

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Makes managing PC's an easy task.
  • Ease of use.
  • They need to blend their products better. Some of the features of Rescue would be great in Central.
  • The desktop app does not allow you to move computers to other containers or rename machines.
September 09, 2019

LogMeIn Review

Score 7 out of 10
Vetted Review
Reseller
Review Source
  • Remote support.
  • Ability to assign user licenses to customers.
  • Pricing for B2B, managed service providers, and support companies. Big gap in pricing between 100 users and 250 users, no in-between tiers available.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Remote control and screen sharing.
  • Virus Monitoring.
  • File system access.
  • Service management.
  • More granular licensing options to allow for fewer users but more functionality for the same cost. We only use half of the license count but could really use the features on the next licensing level.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Connecting to Server
  • Remote Access
  • Mobile Access
  • Security
  • Support
  • Adding mobile capabilities to connect to the server and "SAVE" back to the server using Microsoft applications by partnering with them... Always need to save file to Dropbox or other cloud service instead of connecting and saving directly through LogMeIn Central.
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