GoTo Connect, a beacon in the collaborative cosmos!
GoTo Connect facilitates remote collaboration. This is especially valuable for our company with dispersed teams and adopting remote work …
Starting at $27 per month per user
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What is GoTo Connect?
GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.
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How GoTo Connect Differs From Its Competitors
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Popular Features
- Answering rules (157)8.888%
- Message alerts (159)8.484%
- Directory of employee names (150)8.383%
- Call reports (143)7.878%
Reviewer Pros & Cons
Pricing
Basic
Starting at $27
Cloud
per month per user
Standard
Starting at $32
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.goto.com/pricing/connect?ut…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $27 per month per user
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is GoTo Connect?
The GoTo Connect platform is a cloud-based phone system and customer engagement software to modernize business communications, centralize customer interactions and elevate the customer experience.
GoTo Connect’s platform includes products such as the company's UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with add-ons and integrations with critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.
For over two decades, GoTo has supported companies grow their business by offering:
- A cloud phone system with enterprise-grade features
- AI-powered contact center and customer engagement tools
- A unique visual dial plan editor, softphone functionality and advanced reporting
- 99.999% uptime and 24/7 customer service
GoTo Connect Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Video screen sharing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Additional Features
- Supported: Auto attendants
- Supported: Call forwarding
- Supported: Custom messages
- Supported: Hot desking
- Supported: Number porting
- Supported: Phone number extensions
- Supported: Toll free numbers
- Supported: Virtual fax
- Supported: Virtual voicemail
GoTo Connect Screenshots
GoTo Connect Integrations
GoTo Connect Competitors
GoTo Connect Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
GoTo Connect Downloadables
Frequently Asked Questions
GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.
GoTo Connect starts at $27.
Reviewers rate Multi-level Interactive Voice Response (IVR) highest, with a score of 9.1.
The most common users of GoTo Connect are from Small Businesses (1-50 employees).
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Reviews and Ratings
(317)Attribute Ratings
Reviews
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February 13, 2024
GoTo Connect, a beacon in the collaborative cosmos!
Score 9 out of 10
Vetted Review
Verified User
Featuring a single administration interface vastly simplified our IT management tasks, such as user provisioning, configuration, and troubleshooting. Our IT administrators benefit from having a centralized hub for managing various communication aspects. The consistent user interface across different communication modes contributes to a cohesive user experience, reducing the learning curve for our users switching between communication channels.
January 22, 2024
GoTo Connect Overview
When a platform like GoTo Connect is designed to be an all-in-one solution, the following expectations and benefits are typically associated with a central admin tool allows IT administrators to manage phones, meetings, and messaging from a single interface. This can simplify the management process, reduce the learning curve, and streamline administrative tasks
January 10, 2024
Long time customer
We only use it for phones. We use other services for video meetings.
January 09, 2024
We have been extremely pleased with GoTo Connect.
We use GoTo Connect as both our text messaging software and phone provider for dealing with our clients. It is essential to the success of our company. We use the text function, which lets us transmit and receive documents electronically, to communicate with our clients and potential clients dozens of times a day.
January 09, 2024
We do GoTo Connect suggest you GoTo too
100% satisfied. The world should work as well as GoTo Connect. GoTo Connect is a virtual telecommunication utopia.
January 04, 2024
All For ONE
In IT support the motive of easy and anywhere with the work flexibility is fulfilled by the product as we are able to access it through desktop as well as mobile applications. It is simple tool along with the features of the drag and drop visual plan editor.
GoTo connect is all in one buit for SMBs.
GoTo connect is all in one buit for SMBs.
January 02, 2024
Best Software for Meeting online and Screen Sharing
My experience is awesome as I mentioned before its easy to use very friendly maximum number of participant can join live stream and best thing is screen sharing where we can easily identify the issue within the organization
December 19, 2023
GOTO helps you stay connected
we use phone and messaging functions daily.
December 18, 2023
Smooth Collaboration
The on boarding process for go to connect was very easy for me and my team members so considering the IT part it's very easy for us in case of go to connect as all the features are available at single portal like call meetings and messaging, we don't have to hop from screen to screen for using multiple task, as all can you can done on single dashboard or from single device that we use particularly while using the Go to Connect
December 13, 2023
GoTo connect keeps you connected in a Flash every time !!
As GoTo connect provides the unified solution it gives a lot of reliability on one application only. So it saves a lot of time between switching applications for different task. As its is easy to use with all its feature it takes a presedence over other calling and messaging applications.
December 12, 2023
wherever you are GoTo connects you
I love the adaptability that GoTo offers me. I can roll out practically any improvement to my telephone setup under the sun through the simple to-utilize administrator entryway. Being able to make changes to my telephone framework on the fly without reaching an external telephone manager has been a critical advantage over my past supplier.
Fairly well. We love it for VOIP service and audio/video conference calling, esp when basic screen sharing is required. However, it is not as of yet on par with virtual meeting solutions such as Teams or Zoom.
We use other solutions where deeper functionality, for both presenters and attendees, is required.
We use other solutions where deeper functionality, for both presenters and attendees, is required.
December 11, 2023
Basic but does the job
You could do everything you needed to on the meeting. I used it mainly for training sessions so I needed to be able to speak, hear and showcase and I was able to do all of that on the system, the ease of use really helped me help others during the sessions
December 11, 2023
From Meh to Marvelous: My honest review of GoTo Connect.
GoTo Connect has consolidated all of our communications needs into one platform because we were using a hodgepodge of different systems for our phones, meetings and messaging. We no longer have to worry about switching between different systems or missing important messages. I can now easily communicate with my team members, regardless of their location because the unified admin tool in GoTo Connect helps to manage my entire communication system from one location.
December 11, 2023
User friendly VoIP
The experience with the product has been pretty good so far. The teams have adopted the platform very quickly and it has now become one of the top five most important tools for us because of our dependency on us for daily meetings, messaging, calls - audio and video, etc.
December 11, 2023
GoTo Connect - A Great Product for the Price
We used to utilize Webex and Outlook for meetings and email, so it was nice to experiment with GoTo Connect as a one-stop shop for all our needs. This has resulted in saved time, less clutter, more organization, and overall ease due to the all-in-one system allowing for just that - to have all these functionalities all in one.
December 11, 2023
GoTo Connect offers basic services for smaller users
No it hasn't. We really wanted to the phone system and access to GoTo Meeting was a huge plus. However, people really find the GoTo Meeting experience frustrating and not as easy to use as zoom, so those personal GoTo Meeting accounts get very little use if any. We have really not used most of the tools included in the system other than basic phone service as we have found other 3rd party tools more useful and efficient for day-to-day useage.
December 09, 2023
Seamlessly Integrate Instant Messaging, Video Conference Calls, and Daily Management in a Unified Platform
It was easy to use and manage as we received a proper training from the implementation team. It was easy to move all the previous and current data to the dashboard and use it for targeting. It was synced with our Sales funnel and our agenda was to minimize any minor communication gap that can occur.
December 07, 2023
GoTo is the GoTo.
My experience with GoTo Connect has been overall very positive. Everything in one place makes it much easier and user-friendly for the entire organization.
Before the consolidation of several GoTo products from their original owners, we never saw GoToConnect as an all inclusive system for phones, meetings, and messaging. We used various standalone messaging platforms such as Slack, HipChat and Teams based on user experience and functionality. Similarly we used other platforms for meetings such as Zoom and Google. GoTo Connect has always excelled at being an an easy to Admin phone system and their earlier attempts at integration were poor, so we did not go that route.
December 06, 2023
Great user experience
We do not use the meeting features but the phone system is great. It's easy to set away messages but since I'm not familiar with any other back-end setup this is all the insight I can provide.
December 06, 2023
Seamless tool that is useful from proper client management
Pretty accurately, it made the process of how we manage and interact with clients and potential clients a lot quicker and easier. it also opened us up to new types of clientele from a regional standpoint due to the conferencing ability. having all the system link into one eco system made things alot easier
December 06, 2023
GoTo Connect for remote work is great
We use this for our phone services and that's it. It works perfectly for us.
December 06, 2023
GoTo (as the name suggests)
To find a phone that does most if not all that you need in a business is a blessing in disguise. It is very customizable and easy to configure. The excess codes that are usually needed is not something that you have to worry about when you are using GoTo
December 06, 2023
GoTo Connect - The one to turn to!
We use it for phone calls. We do not use it for meetings