TrustRadius
From LogMeIn, GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.https://media.trustradius.com/product-logos/3I/CZ/CJMTEKBSKLZT.PNGIt meets our needs but could improveGoToMeeting meets most of our needs, but it is not very user friendly in comparison to others. When using computer audio, quality seems to be lower, though this may be due to connectivity issues. Dialing in is much better quality. Other solutions are much easier to set up a "you call me" option for dialing in. It is my understanding that you can set GoTo up to call the meeting participants, but it's just not intuitive or easy to do. It is just very annoying to have to dial and then punch in both codes (followed by the # sign). That said, the mobile app works really well.,Screen-sharing works well. Haven't noticed anything above and beyond other vendors, but nothing to complain about. Meeting recording is simple. Outlook integration is simple and easy to use.,It's just clunky. I find we spend more time making sure everything is set up okay at the beginning of each meeting than with other vendors. Swapping presenter rights is a pain! Wish we could just share the screen in our meetings--maybe this is a setting we have to change on our end. Finding the right way to do audio. When we are in conference meetings with a few of us in person, and a few others joining remotely, we always seem to spend a few minutes figuring out who to mute, who not to mute, etc. before the meeting gets started. Often times, we just end up muting everyone and calling the remote teammates with our cell phone on speaker.,7,Meetings just take longer--longer setup before, longer initialization and "getting ready" process.,Zoom,8,Microsoft Teams, Outreach, 6senseGoToMeeting- The reason to go and not goIt was used by my clients for web conferences. It makes it convenient to gather multiple decision makers and share information regarding the needs of the client. It provides a live forum where we are all able to be aligned with their needs and how I will be able to best service them.,The connection time and live feed is great. The invitation and login process is extremely easy. The screen sharing gives great visuals.,The app has frequent issues. The initial invite ends up in spam frequently,7,It is highly used with my clients and provides a direct impact on increasing the value of our partnership. It gives us the ability to all stay on the same page.,Zoom, Webex Meetings, TeamViewer, Cisco Webex Calling, Join.me and Lifesize Video Conferencing,7,Zoom Video Webinar, Webex Meetings, Join.meGoToMeeting - Not as Great as WebexGoToMeeting was our virtual meeting platform of choice before it was replaced with Webex. It was used by the whole organization to help us connect and collaborate across remote locations. GoToMeeting was very easy to use. I was able to to set up meetings quickly without any issues, and my leader pin never changed, which was nice. I had it memorized after a few times of using it, so there was never any fumbling around for meeting details when trying to connect. However, it had some limitations, which may be tied to the type of license I had. For example, I couldn't host two meetings at the same time, which was frustrating for some of my projects. Not everyone in our organization had a license to set up meetings, so occasionally I ran into scheduling problems with my team in creating meetings for them. It just turned into a hassle, which is why we switched to Webex. Again, I'm sure this could have been a license issue. Probably related is that I couldn't record meetings with GoToMeeting. Again, probably tied to my type of license. But I have that capability now, which is great.,Easy to set up meetings and invite others to participate, whether those were planned in advance or created on the fly. Sharing my screen, running a meeting, and watching the participant panel for questions worked well too. I loved the layout and ease of switching back and forth to other presenters as needed. Very collaborative. Using it outside my organization was a big plus. Although vendors used other tools such as Webex or Zoom, they were always able to work in GoToMeeting without a problem. Never hindered work in the slightest.,I'd love to see recording improved. Perhaps it was just my license, but recording was always an issue for me. May just user error. Who knows, but it was a big enough pain to cause us to look for another solution as an organization. We didn't have integration with Microsoft Exchange, which would have been great to have. It wasn't necessary, but it just took more time than needed to login to GoToMeeting, set up the meeting, and then copy and paste into my Outlook meeting invite. Maybe this has been addressed, or we just didn't do it as an organization. All could be true. But we didn't have it at the time, and it was annoying.,7,It was great - kept us from traveling and allowed easy collaboration. Very easy to use - no training required. There was some fumbling around initially, but we all picked it up pretty quick. I would have liked to learn more about it. I'm sure there were features I didn't take advantage of that I wish I had.,Cisco Webex Calling,6,Cisco Webex Calling, Zoom Video Webinar, Microsoft Teams, Skype for Business (formerly Lync)GoToMeeting is the Gold StandardWe utilize GoToMeeting across our entire organization and two countries. We use it for external meetings with clients, prospects, and partners to show our SaaS platform, and internally for meetings between our New York and Milan offices. GoToMeeting enables us to conduct a wide range of business that would otherwise have to be done less efficiently by phone or in-person.,Simple to operate. Very good connectivity. Integration with Google Calendar.,The side panel for conference details (attendees, chat etc) gives my navigation challenges -- there's too much packed into too little space, and it's hard to find what I need while I'm also presenting. Maybe bigger buttons for most used, and minimize or hide the other less used features? For example, I never use chat. When customers join there is a moment of confusion if they have really joined. It would be nice to let people join, see they are successfully connected both visually and audio, and allow the presenter to see the same, and when ready, open the conference so that all can hear and see, avoiding the whole "hello, are you there?" that often happens.,9,Tremendous time savings. Review and coaching from recorded calls. Better interaction between our NYC and Milan offices.,Zoom, Join.me and Google Hangouts,10A simple meeting platform with the right set of featuresAs a global organization, we needed a solution for meetings that allowed us to have clear face-to-face communication across great distances. We used it across the organization and especially when working with industry associations. The simplicity of the platform allowed us to use it on the fly with customers who weren't previously familiar with the system.,No matter the platform (PC, Mac, tablet, etc.) it's fast and easy to start an instant meeting with anyone. Screen sharing, multi-camera support, and document sharing make it easy to present the right info at the right time. Calendar integration makes it easy to schedule with one or many people at at time.,While the system is very robust, at times I'd like to see a scaled down option for one-to-one meetings. Sharing a file instead of screen sharing would be a nice add-in. A faster keyboard shortcut for mute / unmute would be useful.,8,The ability to present products to customers and to record the session for their later review allows for more engaged and longer-lasting customer interactions. Since we can send recordings after a meeting to attendees who missed it, we can ensure that all our intended audience members get the information they need. Using digital meetings to show products has saved us on travel time and cost, which allows us to reach more customers across more area in less time.,Zoom, Webex Meetings and Adobe Connect,10,Zoom, Adobe Illustrator CC, Adobe Acrobat DC,Starting Meetings Inviting Attendees Sharing video and on-screen content,Downloading the program for the first time,Yes,9GoToMeeting ReviewWe use GoToMeeting in conjunction with Webex. I really like the integration into Gmail, as we moved from Exchange to Google mail a few years ago. The calendar options work very well, which enables our Admins to schedule meetings with a few clicks of the mouse.,Integration into Google Calendar and Email. There's good support tools for Admin and Techs to troubleshoot call issues. It's very easy to use.,We would like to see continued improvements in the technical analyzing/troubleshooting tools. We would like to see the costs go down for the product.,8,It has helped us collaborate much more easily.,,8GoToMeeting is best for massive audiencesGoToMeetng is the most accepted enterprise online meeting technology in the world. That means it is an approved-to-use tool that IT/compliance teams won't try to block. That, of course, means for large globally dispersed audiences, few attendees will be challenged with viewing or participating in the meetings.,Well established market adoption. Connect to time gets faster every year, thanks to lots of competition. Feature-rich.,Price is too high compared to competitors. Still relatively cumbersome to use, not agile.,7,It has been widely approved for use in most large enterprises. It is always lagging behind the competition when it comes to features. Overpriced.,Zoom and Cisco Webex Room Series (formerly Cisco Spark Room Series),7,Zoom, SeoSamba for Wordpress Enterprise, GarageBandNo issues hereWe have multiple vendors that use the application and we use it for meetings and presentations across the IT realm. I would estimate I personally use it 1 time a week.,GoToMeeting has been able to do everything needed for our org. and seems to be a preferred favorite for vendors via remote sessions I have a rather large monitor, 34',' and GoToMeeting has a screen zoom feature that seems to keep the vendors from not getting frustrated. You can switch control, presenters, and FPT rather well and easily.,I can't think of an area where GoToMeeting has room for improvement, other than its pricing option. I would say it could always be cheaper. Freeware works well but when you get to enterprise-level, you get what you pay for so no real issues.,9,We do not have enough data here to quantify a response on ROI. I know the users that use it here like the product. I have not heard anything negative regarding it.,Zoom and Webex Meetings,10,Webex Meetings, Zoom, HighfiveGoToMeeting is great for those times you just can't meet face to faceGoToMeeting is utilized throughout our entire organization when we need to have a meeting with third parties. It is convenient and easy to use. The system allows us to share any information we may desire during the meeting, but is generally used for remote presentations. It does its job very well.,Multiple ways of joining a meeting, depending on the needs of the user. GoToMeeting can share audio, screens, video, or data. The system can be used for one-way presentations, such as webinars, where only the host can speak.,When used on a computer it leaves behind traces, such as the GoToOpener. Larger meetings can be cumbersome.,8,The ability to meet with potential clients or vendors remotely is something every business should look into. Removing the travel required to meet face to face is sometimes enough to close the deal. Joining or hosting webinars for training, industry events, or announcements, is great.,Zoom,10,ConnectWise Control (formerly ScreenConnect), Lansweeper, Veeam Backup & ReplicationGreat, but needs improvement to catch up with competitionI generally have many meetings in the week, and use three types of software for it, Microsoft Teams for internal meetings and Zoom and GoToMeeting for external meetings. So far, GoToMeeting has been a useful tool to quickly set up a meeting that can be recorded. Many other users within our company, across multiple departments, use GoToMeeting.,Recording is possible It's possible for the host to mute everyone, to give one-sides presentations It's possible to use chat The login with a number is clever You can also join meetings over the phone,The software looks outdated compared to other software. Screenshare for higher resolution is sometimes messy (can't see the whole screen).,6,Making it fast and easy to set up meetings Having external consultants on the call Recording sessions for future reference, thus saving time (since we do not have to do a double meeting).,5,8,Microsoft Teams and Zoom,Wrike, Skype for Business (formerly Lync), Microsoft Office 365Great Meeting and Webinar ToolWe use it across the organization to conduct meetings and webinars with our base of member investors. We host monthly webinars to pitch deals to our accredited investor base and individualized meetings and conference calls with deal leads, investors and other players in our ecosystem (alternative investments, real estate and venture capital).,Screensharing and presentation tools Integrations and sign up links Dashboard to manage attendees during a call,No way to manually register a list of users or previous attendees at once Would like to see a permanent call-in number as an organizer that users can always call into for our calls,9,GoToMeeting allowed us to grow our presence, restrict calls to verified members and create a stronger brand.,8,10,UberConference, Zoom and FreeConferenceCall.comGoToMeeting: Yet another good conferencing toolGoToMeeting is used within my organization to set up remote phone calls and video interviews with business parters and our users. Each department is free to choose their own conference software tools, so it is being used by different parts of our organization. For my department specifically, we have used GoToMeeting to set up remote user interviews and do remote user testing so we can get early feedback on our product ideas.,GoToMeeting is quick and easy to set up and join. GoToMeeting is usually reliable.,GoToMeeting constantly requires installing updates. GoToMeeting has a very outdated interface.,6,GoToMeeting has enabled us to do remote user testing, which ultimately limits the time spent building the wrong product. GoToMeeting enables collaboration and communication with our partners, which builds trust and allows us to get feedback.,8,8,Zoom and Google Hangouts,Sketch, Google Hangouts, SlackSimple Remote Meeting PlatformGoToMeeting was being used to host online meetings to allow multiple individuals, not on the location of job sites to attend various meetings, such as collaboration and coordination sessions, internal staff meetings, schedule review, and so forth. It provided both Audio and visual screen sharing for everyone to participate and see what was being discussed.,Allow multiple people to meet and talk together. Track previous meeting attendance. Set recurring meetings.,Audio quality is often poor. Screen markup tools are limited and only granted by the presenter/organizer.,5,It allows companies to save the cost of travel to long-distance locations.,7,5,Zoom,FortiClient, Microsoft Teams,Sharing screen Muting attendees,markup tools,Yes, but I don't use itConnect with others around the globeGoToMeeting is mainly used to conduct meetings between our company and our clients or partners. The whole organization uses GoToMeeting as it reduces time and provides efficiency for team members. In some cases, we also use it for interviews if the candidate is not in our region as that reduces travel costs for each party.,Connects people across the world with just one click Call me to join the meeting feature Personal Meeting Rooms Mobile and Desktop options Virtual whiteboard,The mobile version still has some connectivity issues for some users having to download the software first can be challenging With the audio I would like to see a reduction of echos,9,It reduces travel cost which helps the budget It helps with productivity so more gets done which in returns means more profits Communication improves so things don't get easily lost or left behind,9,7,Cisco Webex Calling and Zoom,Buffer, Adobe Acrobat DC, Trend Micro Mobile SecurityA Great and Simple PlatformGoToMeeting is a platform that we use as a webinar platform. The chat options, the Q&W options, screen share options, ability to share handouts, etc. are all great. It is also a fairly easy platform to use with both mobile and computer apps. For our particular use, we are often invited to join a GoToMeeting webinar or event. The option to use or join the platform is available to the entire organization. It helps solve the screen sharing and video conference needs while allowing the instructors to have complete control over the webinar/session.,Easy to use and setup. The install of the apps (either on mobile or computer) is relatively quick and easy. Once installed, the simple click to join a meeting could not be easier. The audio on a GoToMeeting is great! Audio is clear. You also have the option of using your device's audio or joining from a phone line. This flexibility allows for convenience. The features of GoToMeeting, screen sharing, chat, Q&A, etc., are among the best. Icons on the platform indicate what that option is and it could not be any easier.,If there is an option to join a GoToMeeting without having to download an app, that would be great. Some users may not have the admin rights to install apps. If joining from a web-based browser (Chrome, Firefox, Safari, etc.) is an option, that would be great and convenient. Not a big deal, but it would be great is having a live transcript for those who have audio problems would be great. If a transcript/caption was offered in realtime, that could also help ADA attendees with hearing issues.,8,GoToMeeting helps to reduce costs for having on-site training. These costs may include, travel, hotel, and food expenses. GoToMeeting is also on par with other platforms, perhaps on a more budgeted scale (inexpensive option). GoToMeeting is an easy to use platform that makes it simple for both internal and external users to join and participate.,8,8,BlueJeans, Google Hangouts and Zoom,Zoom, BlueJeans, Google Hangouts,200,,Webinar. Videoconference. Training.,Nothing at the moment comes to mind.,Not sure, since it is already great as is.,7,No,Product Features Product Usability Product Reputation Prior Experience with the Product,I believe all would be the same. It would be compared to other platforms and end-user experience/expectations.,Joining a meeting. Installing the app. Asking a question.,Installing the app (for those who do not have the rights).,YesGoToMeeting without leaving your office.I typically use GoToMeeting when I meet with my vendors. GoToMeeting allows my vendors to present new products or upgraded features right from their desk. I also use GoToMeeting with our internal employees at different branches to discuss operations, goals, etc. This is such a time saver and allows everyone to meet without the travel time. In my opinion, this is a great idea and should have been thought of a long time ago.,Allows your entire team to meet without having to travel. Saves travel time, fuel expenses and allows you to multitask.,I don't have any cons in using GoToMeeting it is a very useful tool.,10,GoToMeeting allows our operations and sales team to be more productive. They are not spending time driving and wasting fuel.,10,10,,PCRecruiter, QuickBooks Desktop EnterpriseGoToMeeting brings people togetherWe use GoToMeeting across our organization. Since we have people all across the world, we use it for team meetings. We also use it for all our company meetings. Our sales teams use it for quick meetings with clients. Our technical support team uses it to remote into the client system to troubleshoot. It's really good for the synergy of our different teams. Being able to not only talk but to see each other make it look like we all work in the same office even if we don't.,Quick meetings on the spot. The meet now features work really well for an unexpected meeting. The HD video conferencing is really great. It helps a lot with the synergy of our teams. This removes the distance between our remote users. Works well with our diverse computer ecosystem. The integration with 3rd parties is great. We use the Outlook plugin on both Mac and PC and it helps us organize meetings quickly.,The mobile version is only somewhat stable. Meetings are easier to manage on the computer. Support is not great. We had connectivity issues in the past and support were not able to help to determine what exactly the issue was. The record feature does not include the webcam. Only audio and presentation. The chat feature is quite limited. A separate chat room outside of meetings would be great.,8,It helps us with the productivity of teams that are not all in the same office. Help us reduce travel expenses to see clients and team members. For the quality of the service, it's quite cheap.,9,3,Skype for Business (formerly Lync), Webex Meetings and Zoom,SysAid, Remote Desktop Manager, Microsoft Office 365, RescueAssist, Ivanti Endpoint Security for Endpoint Manager, powered by Landesk, Slack, Google Drive, Microsoft Dynamics GPGoToMeeting allows for seamless collaboration internally and externallyWe use GoToMeeting to set up client meetings and training sessions, as well as collaborative sessions with internal and external employees. It allows us not only to set up calls but share work and view the same work as a team. It eliminates paperwork and printing as we can all view online together at the same time.,Collaborative calls Collaborative presentations Allow for seamless communication internally and externally Eliminate the need for printing,On occasion we have trouble connecting Some clients have a different product they use, which may require us to use their platform instead,10,Reduce the number of products we use for conference calls and presentations. Eliminate the need to print support materials and presentations. Allow internal and external staff to connect and work collaboratively. Allow us to connect with clients remotely and work together. Eliminate the need for travel. Allow staff to work from home as needed and still collaborate.,,10,Zoom, Workplace by FacebookVery simple to use and navigateWe use it to collaborate with plans and design aspects for projects. We use it on a case by case basis but it is used frequently. Some of the job sites have limited or slow internet access so it creates problems for us and the ability to use it effectively.,Easy to use and navigate Screen share is very convenient and simple Anyone can participate,The phone or talking portion has a big lag and slows things down. We generally use a cell phone and put it on speaker,10,It has made it a lot easier to communicate and share ideas without everyone having to meet at a certain location,9,9,Microsoft Teams,Microsoft Project, PlanGridGoToMeeting over Zoom, any dayMy organization is currently using Zoom. I prefer GoToMeeting because it's more stable and the sessions do not cut out on you and your attendees. If I ever need to upgrade my plan to accommodate more attendees, it's super simple with GoToMeeting!,Strong connectivity. Clear audio. Video conferencing.,File sharing.,10,It makes it incredibly easy for us to host meetings!,10,10,ZoomGoToMeeting is a No Brainer!We use it for remote desktop and for remote support sessions with vendors for the IT department.,Web Meetings Sharing of Screens Distributing Documents/Files,None,10,This purchase was a "No Brainer" it just fit into the vision and goals of the technology department and organization.,Zoom,Zoom, BlueJeans, Join.me,10,2,Reliability No Downtime/Buffering Ease of Use,We use it as advertised,None,10,No,Product Features Product Usability Product Reputation Prior Experience with the Product,Nothing to change,Implemented in-house,No,Change management was minimal,None,10,No,No,I have never had to contact support, the product just works.,10,Remote session itself Screen Sharing Chat File Sharing Screen Sharing,None,Yes, but I don't use it,10GoToMeeting Brings In UsersWe use GoToMeeting to schedule meetings mostly with people who are not directly in our department and to those who are working remotely. It is a very easy piece of software for even novice users to set up and get working. We had problems getting less tech-savvy people to jump on remote meetings and this really helped us address that problem.,GoToMeeting is great at getting users to install it who would otherwise have issues with new software The screen sharing works better than most of the competition Meetings with large numbers of users are still very easy to run and work well,The video chat features aren't as robust as others It does not always handle limited bandwidth issues well. The chat function is not always intuitive for people. The pricing isn't as good as some of the other services available.,9,Positive return for remote users Great way to grow a meeting where you need to include people, not in your exact org The price per month is sometimes hard to justify if you aren't using it for a while.,ZoomGood tool, but falls short in some areasWe use GoToMeeting both as a bridge tool to bring in presenters to our live broadcasts, as well as for client meetings, particularly pre-production meetings where we need to share and collaborate on set designs and resources that will be used for the broadcast. We also use it for internal communications on a limited basis.,Easy to use UI. Widespread deployment in organizations. Limited network restrictions.,Audio quality is subpar compared to some competitors. Screensharing is a bit cumbersome. Getting started can be confusing for non-technical users.,8,Allows easy integration with a large number of clients. Opens us up to other options for live broadcast integration. Added another product we need to learn and support.,GlobalMeet Collaboration, Adobe Connect and Cisco Webex Calling,9,Trello, Basecamp, Adobe Premiere Pro, Adobe Photoshop, INXPO Webcasting, JotForm, ZapierGreat for the professional realmWe use GoToMeeting for larger meetings or executive meetings and also any meetings that require the screen sharing session to be recorded. Only a few users have access to launch it, but multiple people actually use it.,Solid product - Things just work and the features are there. Professional look and feel. Allows for recording of all aspects of the meeting.,Complex interface for the regular user. The "Questions" section on the Organizer view does not expand, so you can't see all of the questions and it is difficult to see who they are from. Panelists only have chat view, but not access to the question and answer. I would expect to see a permission level below Organizer that would have access to the questions being asked and thought the panelists should, but they do not.,7,The cost is high enough that we can't issue this to employees for their own individual accounts. The recordings are simple and mp4 formatted, which means we just download and upload to our intranet for general access. It saves time on editing or reformatting. However, we still have to go through the editing process if the meeting was started early and has too much irrelevant/chatter/silence before the actual meeting.,UberConference,9The smart way to organize business meetings.We used this to set up internal meetings with different teams across multiple locations. There were multiple benefits of using this instead of a conference call or Skype video call. It let us share files in real time. And more importantly its built for presentations and let us share our screens and set up powerpoint presentation. Being able to record our meetings was an additional benefit since it let us review them later on to create more accurate Minutes of meeting. Lastly its got a bunch of really good collaboration items built in, being able to point/highlight on items, create an organised meeting space etc was a significant benefit.,It works great with Outlook. It integrates very easily, and makes it easier to track upcoming calls on your Outlook calendar. Voice and video quality are excellent. I didn't have issues, even on Hotel wifi. You can record and save the video and audio of a meeting locally or on the cloud. It works decently on mobile phones. There is a dedicated app on Android too.,Occasionally some users get an echo or a humming noise. We couldn't figure out what caused it; they were using the same equipment/internet as everyone else.,9,It has made it easier for us to collaborate with other people from different locations. It's made our meetings more productive. Being able to record meetings is great for reviewing later on.,Zoom and Skype,7,Zoho Assist, Microsoft Teams, Asana, Google Analytics, SimplyBook.me
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GoToMeeting
1130 Ratings
Score 7.9 out of 101
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1130 Ratings
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Score 7.9 out of 101

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Reviews (1-25 of 89)

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Parker O'Very profile photo
September 18, 2019

It meets our needs but could improve

Parker O'Very
Score 7 out of 10
Vetted Review
Verified User
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  • Zoom
Zoom is just simple and intuitive. I haven't used it for webinars, and can't say how Zoom does with that. But with team meetings, it's always worked well and been super easy. Just a few clicks and it works. Maybe Zoom isn't as robust? I really don't know. But it is much simpler. And I LOVE that I can tell it to call my cell instead of having to spend several minutes dialing in, typing in the codes, etc.
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Elizabeth Rodriguez profile photo
September 16, 2019

GoToMeeting- The reason to go and not go

Elizabeth Rodriguez
Score 7 out of 10
Vetted Review
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It offers all of the basic functionalities and is very user friendly. Pricing stacks up fair and could easily service a mid size company with nationwide locations.
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Richard Crane profile photo
September 14, 2019

GoToMeeting - Not as Great as Webex

Richard Crane
Score 7 out of 10
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Verified User
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We went with GoToMeeting initially and then went to Webex. Felt that Webex was a better fit because of industry use and ease of use. With Webex, I have the ability to set up meetings in Outlook with one click. I can also record meetings, which I already discussed. GoToMeeting was just a little clunky for use. But still good.
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Steve Shannon profile photo
September 14, 2019

GoToMeeting is the Gold Standard

Steve Shannon
Score 9 out of 10
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GoToMeeting was consistently the best performer across the four we evaluated for connectivity and audio, the underpinning of any web share service. Anecdotally, they seemed to have driven the most consistent innovation and product enhancement. Our representatives have been very easy to work with on our account for service issues, adding users, etc.
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Rusty Angell profile photo
September 13, 2019

A simple meeting platform with the right set of features

Rusty Angell
Score 8 out of 10
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GoToMeeting, Zoom, and WebEx have very similar features, pricing, and user experience. We primarily chose GoToMeeting because it was the most pervasive meeting client on the market. Many of our overseas partners, industry associations, and customers already used GoToMeeting and so it was easy for us to implement it since they were familiar with it. Occasionally, a different product would win because of a specific feature but we always returned to GoToMeeting because of its simplicity and market share.
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Michael Haberkern profile photo
September 12, 2019

No issues here

Michael Haberkern
Score 9 out of 10
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They all seem to work well. I can't think of any complaints about any of the products. Once a competitor comes up with an edge or a feature, the others have an on-site dev team that adds that feature very quickly. Since its a SaaS product, updating is a breeze so long as you're connected to the WWW.
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Ryan Timmons profile photo
September 07, 2019

GoToMeeting is great for those times you just can't meet face to face

Ryan Timmons
Score 8 out of 10
Vetted Review
Verified User
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  • Zoom
GoToMeeting and Zoom fill some of the same niche. They both provide a place for users to meet and discuss topics. They can both share screens and video. GoToMeeting handles video conferencing better, while Zoom has some better screen sharing options. Both have the ability to annotate the screen during meetings and presentations, but the main reason for choosing GoToMeeting is the options the end-users have when joining a meeting.
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Wilbert Kramer profile photo
August 30, 2019

Great, but needs improvement to catch up with competition

Wilbert Kramer
Score 6 out of 10
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Microsoft Teams has some extra features, like extended chat with file sharing and emoticons/gifs + the option to blur out your background. Zoom is similar to GoToMeeting, but with a slicker design. I would recommend considering both options when you compare this to GoToMeeting. When you have Office365, MS Teams is already included in the price so it would be a no-brainer to use that—although it has the disadvantage that setting up meetings with externals is a lot less convenient than GoToMeeting.
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Mitchell Clements profile photo
August 29, 2019

GoToMeeting: Yet another good conferencing tool

Mitchell Clements
Score 6 out of 10
Vetted Review
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To be honest, it's always hard to choose which video conferencing software to use. A lot of the time it comes down to my customer's or user's preference if they are already using an existing one. I don't want to force the people I am communicating with to use a different interface they're not comfortable with, so I usually select whichever one they are most comfortable with.
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Nick Tanner profile photo
August 29, 2019

Simple Remote Meeting Platform

Nick Tanner
Score 5 out of 10
Vetted Review
Verified User
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Alternatives Considered

  • Zoom
Zoom seems to have dialed in on many of the areas where GoToMeeting was lacking. The audio and video quality seems to perform much better. The attendees automatically have markup tools available that don't need a presenter to grant permission to use.
Read Nick Tanner's full review
Susan Hammiche profile photo
August 28, 2019

Connect with others around the globe

Susan Hammiche
Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

GoToMeeting has some features that other conference software didn't offer. One would be the anonymous user list. When doing webinars, it is important to hide the participants due to privacy reasons. GoToMeeting is also very userfriendly and easier to navigate than other Softwares. You also don't need to install an Add-On for outlook to be able to integrate that. In terms of reliability, GoToMeeting works just as well as Webex and both offer encryption.
Read Susan Hammiche's full review
Marcus Manderson profile photo
August 28, 2019

A Great and Simple Platform

Marcus Manderson
Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

GoToMeeting is on par with these other platforms. There are pros and cons to each. The main difference is what users prefer to use based on the features and type of meeting available. For example, some companies have conference rooms that are built with Zoom or Hangouts equipment. Others may have agnostic platforms that may join any type of meetings. Other use cases may include whether the platform may integrate with other systems such as Outlook/Google Calendar systems or share directly to YouTube live.
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Ray Fisher profile photo
August 27, 2019

GoToMeeting without leaving your office.

Ray Fisher
Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

I do not have any other products to compare GoToMeeting with but I also have no reason to look. I believe that they have a really good product and that there is no need to look for anything new. "If it's not broke dont fix it" so I will continue to use their services.
Read Ray Fisher's full review
Ann M. Frank profile photo
September 16, 2019

GoToMeeting allows for seamless collaboration internally and externally

Ann M. Frank
Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We still use other meetings options as needed by our clients. Skype is used primarily internationally. Zoom is preferred by some staff and clients. We prefer GoTo Meeting for the robust interface and seamless communication both visually and aurally.
Read Ann M. Frank's full review
No photo available
September 13, 2019

GoToMeeting Brings In Users

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

  • Zoom
GoToMeeting has been better than Zoom for us when inviting members outside our department. It handles things much better than Zoom in that respect. We like the pricing better for the most part but Zoom is still good for our internal users.
Read this authenticated review
No photo available
September 20, 2019

Good tool, but falls short in some areas

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

GoToMeeting is on the lower end of collaboration tools. It does simple communications well, but has a long way to go for good quality audio and video collaboration. It is also missing some features that it's competitors have, which keeps it at the lower end of the scale. If you need a simple rollout that will likely work on your corporate network, then GoToMeeting fits the bill.
Read this authenticated review
No photo available
September 13, 2019

The smart way to organize business meetings.

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

I feel like Zoom's pricing is probably more attractive. While both of them cost the same, Zoom offers more bang for your buck. Skype is great for video calls, but it is not really a dedicated meeting software and doesn't have a lot of the features that GoToMeeting has.
Read this authenticated review

GoToMeeting Scorecard Summary

Likelihood to Recommend (1130)
7.9
Likelihood to Renew (34)
8.3
Usability (26)
8.5
Support (34)
8.5
Online Training (3)
7.3
Implementation (1)
10.0

Feature Scorecard Summary

High quality audio (70)
8.5
High quality video (69)
8.6
Low bandwidth requirements (59)
7.4
Mobile support (44)
7.4
Desktop sharing (70)
9.0
Whiteboards (42)
7.8
Calendar integration (60)
8.7
Meeting initiation (67)
8.4
Integrates with social media (25)
7.9
Record meetings / events (59)
8.5
Slideshows (41)
8.6
Live chat (62)
8.2
Audience polling (37)
8.2
Q&A (42)
8.3
User authentication (53)
8.5
Participant roles & permissions (61)
8.5
Confidential attendee list (46)
9.0

About GoToMeeting

From LogMeIn, GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing, integrated audio, and toll-free calling options. Additionally, users have the option of organizing meetings without using a join code or PIN and instead having participants join the meeting by receiving a phone call.

Pricing for GoToMeeting starts at $14/mo for its Starter offering which supports up to 14 participants, $29/mo for its Pro offering for 150 participants, and $39/mo for 250 participants. For enterprises that would require more than 250 participants, GoToMeetings has an Enterprise offering that will support up to 3,000 participants, with flexible pricing.


Key Features
Smart Meeting Assistant
GoToMeeting’s Smart Meeting Assistant feature transcribes meetings from voice to text. After the meeting, users can search for keywords in the transcription text and share the content with a link.

GoToMeeting InRoom Link
GoToMeeting is compatible with existing H.323 and SIP-supported video conferencing systems such as those provided by Polycom, Cisco, Lifesize, and other companies. Users can start video calls from these devices and connect with the host and other participants by using their GoToMeeting call information.

GoToRoom
With GoToRoom, create a hardware and software bundle for online meetings, using many leading Polycom devices.

Categories:  Web Conferencing

GoToMeeting Integrations

GoToMeeting Competitors

GoToMeeting Technical Details

Operating Systems: Unspecified
Mobile Application:No