GoToMeeting Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
1203 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 34)

Allie Nagy Tossberg | TrustRadius Reviewer
March 10, 2015

GoToMeeting Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
GoToMeeting is easy to use - for both me and my clients. It is an effective way to present my service, and I am able to close business using GoToMeeting.
Read Allie Nagy Tossberg's full review
Zack Parnell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Read Zack Parnell's full review
Jodi Sassana | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

7
I enjoy GoToMeeting's user interface. Honestly, however, the choice to select my own platform for remote meeting hosting sites is up to my organization, vs. an individual consumer decision. Out of the various platforms I have used, I feel the most comfortable with GoToMeeting so if I did have a say in selecting the software, would still vote for this software since it is the easiest for me to use, as well as those attending my presentations from an off-site location.
Read Jodi Sassana's full review
Jenna Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
I give it an 8 only because I had to take a way a couple of points for the download issues users have had, the busy signals the users or myself randomly get when trying to dial in (so I have to start a new meeting and resend access info), and then also sometimes it tells the users it is downloading or starting and they sit there forever and nothing happens.
Read Jenna Smith's full review
Dale Burks | TrustRadius Reviewer
January 31, 2014

The Winner is....

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
I would use this solution over and over because of the positive feedback from clients in all areas of the buying cycle, not just the presentation: finance, legal, business users.
Read Dale Burks's full review
Ronak Amin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
I am not a key decision maker for a renewal, However with my two years experience with it I am very happy thus far. I feel myself and colleagues have adopted this very well and we have not received any major feedback or challenges that would force us to seek an alternative.
Read Ronak Amin's full review
Christina Mohil | TrustRadius Reviewer
February 06, 2014

Vital Video Conferencing

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
It's a powerful tool for sales. One suggestion I would make is not limiting the amount of people you can see on screen at one time to six, that way it's a more inclusive meeting.
Read Christina Mohil's full review
Ashley Hathaway | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

7
GoToMeeting is perfect for any team over 5 people or international teams. It would be a little too robust and overkill for smaller teams where Skype or Google hangouts would work well.
There is a level of professionalism with GoToMeeting and support that you wouldn't get with other standard online meeting collaboration tools.
Read Ashley Hathaway's full review
Vince Ginsburg | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Despite some interface inconveniences, still a very robust and versatile online conferencing tool. Digital and phone controls make it easy to get up and running; and recurring session codes are great for regularly occurring meetings.
Read Vince Ginsburg's full review
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
GoToMeeting is incredibly convenient. It's absolutely necessary for managing lots of employees or clients who work in different locations. It enables us to easily share tactics and ideas.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Having to implement another software company wide would be troubling and would disrupt business. Because so many of our team members have used GoToMeeting in the past, it has decreased the learning curve in understanding how to use each of the nuances the software provides. In addition, the ease of use for our clients and prospects is much easier than using another provider.
Read this authenticated review

Feature Scorecard Summary

High quality audio (124)
8.5
High quality video (121)
8.4
Low bandwidth requirements (109)
7.3
Mobile support (84)
7.5
Desktop sharing (122)
9.0
Whiteboards (72)
7.8
Calendar integration (105)
8.6
Meeting initiation (120)
8.4
Integrates with social media (44)
7.7
Record meetings / events (106)
8.3
Slideshows (86)
8.4
Live chat (108)
8.4
Audience polling (62)
8.1
Q&A (75)
8.3
User authentication (99)
8.3
Participant roles & permissions (108)
8.3
Confidential attendee list (79)
8.6

About GoToMeeting

GoToMeeting is used by millions of people everyday for real time virtual communication and collaboration. GoToMeeting is presented by LogMeIn as a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, share presentations and chat with colleagues, with the click of a button. GoToMeeting is designed to pair productivity with flexibility to let employees work effectively anytime, anywhere on any device.

GoToMeeting Features

Has featureSmart Meeting Assistant transcribes meetings from voice to text. After the meeting, users can search for keywords in the transcription text and share the content with a link.
Has featureInRoom Link is compatible with existing H.323 and SIP-supported video conferencing systems such as those provided by Polycom, Cisco, Lifesize, and other companies.
Has featureWith GoToRoom, create a hardware and software bundle for online meetings with an all-new Dolby-powered experience to bridge the gap between in-room and remote meeting attendees.

GoToMeeting Screenshots

GoToMeeting Video

Introducing: The New GoToMeeting

GoToMeeting Integrations

Office 365 Plugin, Slack Meeting Launcher, Google Calendar Plugin, Google Chrome Extension, Microsoft Outlook Plugin, Salesforce Integration, Voice Commands with Siri®

GoToMeeting Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Professional$12/month150 Participants
Business$16/month250 Participants
EnterpriseCustom Pricing3,000 Participants

GoToMeeting Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android