GoTo Meeting

GoTo Meeting

Customer Verified
Top Rated
Score 7.9 out of 10
Top Rated
GoTo Meeting

Overview

What is GoTo Meeting?

From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (259)
    8.5
    85%
  • Meeting initiation (254)
    8.4
    84%
  • High quality video (257)
    8.2
    82%
  • High quality audio (263)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

1 video

GoTo Meeting Review: International Worker Finds That GoTo Meeting Is Essential In Keeping Connected
02:23
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Pricing

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Professional

$12.00

Cloud
Per Organizer / Per Month for 150 Participants [billed annually]

Business

$16.00

Cloud
Per Organizer / Per Month for 250 Participants [billed annually]

Enterprise

Custom Pricing

Cloud
3,000 Participants

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.goto.com/pricing/meeting

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.8Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2Avg 8.1

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.1Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.1Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.2Avg 8.4
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Product Details

What is GoTo Meeting?

A provider of online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, an all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. It is presented as a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screen share their presentations, all with the click of a button. A collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

GoTo Meeting Screenshots

Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)

GoTo Meeting Integrations

  • Microsoft Teams
  • Office 365 Plugin
  • Slack Meeting Launcher
  • Google Calendar Plugin
  • Google Chrome Extension
  • Microsoft Outlook Plugin
  • Salesforce Integration
  • Voice Commands with Siri®

GoTo Meeting Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

GoTo Meeting starts at $12.

Webex Meetings, Zoom, and Adobe Connect are common alternatives for GoTo Meeting.

Reviewers rate Desktop sharing highest, with a score of 8.5.

The most common users of GoTo Meeting are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews

(1-25 of 31)
Companies can't remove reviews or game the system. Here's why
William Alvarez | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
We have used GoToMeeting for district-wide meetings and used it during the pandemic as well. It helped us get together and exchange ideas without having to be physically together. We have used Zoom as well, but GoToMeeting is easier to use. We don't typically use it to conference with students or parents, but when we have used it for that purpose, it has worked well.
  • Simplicity of use
  • Sharing slides and other content during calls
  • You can record meetings not matter the length
  • Mobile app is a little slow.
  • The software of the app has to be downloaded before someone can join a meeting. This makes it a bit time-consuming for new users.
  • 100 maximum participants during the trial period. This doesn't allow you to get a full picture of the software's capabilities before subscribing.
GoToMeeting is great for remote meetings and training seminars. The software is responsive and it has features that allow you to share content during a meeting. Meetings can be recorded for later review or sharing. It could work well for online teaching, although I have not used it much for that purpose. For situations where users can't download the software or app, it might not be the right solution.
Alex Nejako | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
GoTo Meeting is a good way to get users and meeting attendees on a meeting that is accessible and quick to set up. It is also very good at recording meetings - especially if they are needed to be used for training or for further discussion.
  • Flexibility in joining.
  • Accessibility
  • Ability to support clients with multiple platforms.
  • Recording
  • Do a bit more with integration with Marketing platforms.
  • Make it clearer where they compete against Microsoft Teams, especially when that comes to Microsoft Office.
  • Make it clearer why to choose them vs. Zoom for meetings and Webinars.
It's great when: -you need to set up a meeting where people need to access via phone and laptops, and in the office/remote -you need to set up a meeting quickly -you need to set up a meeting with a Prospect or others from outside your organization.
Score 5 out of 10
Vetted Review
Verified User
I use it to meet with other businesses and departments, including City Officials. It is also sometimes used for training and lunch and learns. It is used for scheduled meetings where screen sharing is a necessary component. It is also useful for meetings due to the ability to link a webcam for video conferencing.
  • Video Conferencing.
  • Screen Sharing.
  • Scheduled Meetings.
  • Ease of Use compared to other similar applications.
It is well suited for scheduled meetings where screen sharing is important. It is also good when video conferencing is preferred.
Score 6 out of 10
Vetted Review
Verified User
We primarily use GoTo Meeting for support, training, and product demonstrations. We use GoTo Meeting to view our customers screen to figure out issues and to help them navigate and we show our screen doing software training and demos. The program works well doing demos but has been a challenge for customer to show their screen.
  • Can show your screen and walk customers thru an interactive demo
  • Allows your customer to ask questions while you are doing presentations
  • Allows you to see their screen and help them navigate through inputs
  • Customers consistently have issues signing in.
  • Customers have issues trying to share their screen.
  • With multiple people on calls, difficult to direct the conversation to one person.
Doing training or demos when you are showing your screen and able to talk about your program and do a show and tell has been very helpful. We use this capability all of the time for product introductions and training. When we have unsophiscated computer literate customers which is often, they have difficulty logging in and navigating through GoTo Meeting. Some find it easy and too many struggle.
Score 6 out of 10
Vetted Review
Verified User
We've used GoTo Meeting with several partner organizations as it's the platform they prefer. I've also had experience using it with my volunteer committee position with our town government, as it was the platform they selected early in the pandemic. The software allows us to meet when in-person meetings aren't practical, or in the case of the pandemic, allowed.
  • Shows all attendees on one screen or allows stage
  • Fairly seamless audio and video connection
  • Option to record meetings
  • Clunky compared to similar software, it doesn't seem to have as much finesse
  • Less flexibility in setting up the screen and viewing all participants
  • Some people have more trouble connecting audio and video on this platform than on other ones.
We used it for virtual meetings when we couldn't meet in person. Of all the software I've used for virtual meetings since the pandemic started though, it's one of my least favorites, although it does seem to be more secure than some of the other options. It works and it's functional, it accomplishes the task at hand, but I was never overly impressed.
Score 6 out of 10
Vetted Review
Verified User
We use it as an alternative to Skype for business because we thought it was a more secure way to communicate between us. We use it as well for external communications with clients to showcase our products. At that time it was super useful for us and on the security side, it was a good point as well.
  • Quick and fast access
  • Multi device support works well.
  • When providing the IT suport works fine
  • The pricing could be adjusted for early adopters
  • Competitors advance it way further
  • The lack of updates may be a reason to change
Mainly for our daily meetings with colleagues in the company. For the client, demos are also well suited for IT support our clients. For new users, the interface could be better and is not as familiar as the new iterations of the competitors. That means the UI is not that appealing.
Score 5 out of 10
Vetted Review
Verified User
I have used GoTo Meeting as a business collaboration and meeting tool frequently during the pandemic to communicate with coworkers remotely. Allows for open communications and to share desktop and files easily with one or more users simultaneously.
  • Setup
  • Implementation
  • Usage
  • Video buffering
  • Sound buffering
  • Lockup/Crashing
Great for phone-only calls without video. I experienced a lot of issues when multiple users were using video chat with freezing and "choppiness" in audio communications.
Score 6 out of 10
Vetted Review
Verified User
GoTo Meeting is one of the comms tools used in our business, mainly to interact with third-party partners who are not using Microsoft Teams or Zoom (the most preferred comms tools otherwise). While GoTo Meeting is not our preferred service, it acts as a backup service and is used only when a third-party partner suggests the service to be used.
  • Audio calls
  • Screen sharing
  • Scheduling
  • Mobile app
  • Desktop app performance
  • In-browser app performance
Currently, I don't really see a strong USP that GoTo Meeting has, not offered by other comms tools. In my opinion, Teams and Zoom are perhaps the best app-based services, while Google Meet would be the better web-based comms tool. Generally, it is a good tool but nothing special or unique about it.
May 14, 2022

Oldie but goodie

Score 5 out of 10
Vetted Review
Verified User
We use it for teleconferencing sometimes, but not anywhere near as often as other platforms now. Microsoft Teams, Zoom, and even FaceTime are replacing it for most of our users. Some of our more... (Dare I say Luddite) resistant to change folks like it, and at this point, the cost isn’t a factor, so we keep it for them.
  • Webinars for larger groups.
  • Simply easier to use Zoom for what we need. Fewer downloads to make it work.
For people who are already accustomed to using it. it’s fine. but we prefer Zoom now because of the additional features and better support.
Score 5 out of 10
Vetted Review
Verified User
We use GoTo as our default meeting/phone (I think VOIP) system. We have our conference rooms set up to work with GoTo Meeting so that we can meet both in person, and with various team members conferenced in. Overall, the phone system has received no feedback (which is good, meaning we haven't had issues with it). The GoTo Meeting portion has received mixed reviews, mostly because of how it interacts with iOS.
  • Screen share without having to join a meeting
  • Screen share via link
  • Conference room hub
  • Instructions on permissions for iOS - our remote workers have varying degrees of success figuring out how to get audio, video, or screen share working since last update
  • Constant rebranding - name and logo has changed several times this year, which is a bit confusing for less tech-savvy users
GoTo Meeting seems to be well suited to hybrid meetings (meaning, ones with remote as well as in-person attendees). It seems to require more IT support than some other meeting platforms, but when set up correctly, allows for pretty seamless meeting support. One of my favorite features is actually screen share links, which allow a computer that is not a participant in the meeting to run slides or share screen via a generated screen share link. However, a lot of these functions seem to require more specialized support and set up than other meeting platforms.
Stan York | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Historically, we use GoTo Meeting for three main purposes 1) To hold internal meetings among various staff and departments. It is easy to jump on a meeting spontaneously. We do not use video. 2) To have and record meetings with third parties/clients. These often include screen shares and troubleshooting, but very seldom video. 3) To record training videos or quick "how-to" videos.
  • Recorded meetings are create reasonable size WMV files with clear screen images and audio.
  • Quick add hoc meetings.
  • The "attendee view" of what you are sharing is one of the best features.
  • Screen sharing controls are way too large and always getting in the way.
  • Mute on entry is annoying, particularly when you have already un-muted in the lobby and then are re-muted automatically ....and have to chase the un-mute button because it moves around on the screen.
  • The present screen selector does not handle 4 screens well.
Let's face it. Microsoft Teams comes with Office 365. Teams isn't great, but you can't beat the price. Then LogMeIn went and copied Teams worst UI decisions making us even more uncertain. True, GoToMeeting records better videos than does Teams. GoTo Meeting does not handle support or troubleshooting scenarios well -- in large part because LogMeIn does not want GoTo Meeting to compete with its help desk offerings. And of course, Zoom is the player to beat here. And GoTo Meeting does not match Zoom.
Score 5 out of 10
Vetted Review
Verified User
We work with clients under highly confidential circumstances and need a safe way to communicate with our clients, as well as with other team members in regional offices. GoTo Meeting was our go-to option (haha) for video conferencing for years, used for weekly team check-ins (video meetings) as well as community consultations (generally audio-only and using phone call-ins). We recently switched to Zoom due to a security breach.
  • Easy to connect, no account required to join
  • Call-in option is useful for contacting people without internet access
  • End To End Encryption
  • Clunky Interface - feels old and unintuitive
  • Expensive - no free tier anymore
  • Creepy - shares your data with third parties
GoTo Meeting is a fine choice for business meetings, but not sure why anyone would choose it over Zoom or one of the other more modern alternatives. The quality of the call is fine but not great, the features are relatively limited (no ability to blur backgrounds, for example), and the level of security is about average but the fact that they share your data with third parties isn't a great look for something that's claiming to be "secure." If I'm not mistaken GoTo Meeting is owned by the same hedge fund that bought LastPass, which is all just a little weird and discomfiting for folks [who] need privacy and security on their work calls.
Score 5 out of 10
Vetted Review
Verified User
Typically use GoTo Meeting for screen sharing, whiteboarding, sales demos, troubleshooting sessions, etc with customers. [In my experience] stability is the biggest problem, while using it as the installer crashes a lot and while giving remote control to others, it doesn't work 50% of the time. A lot of things can be improved here when compared to other screen-sharing tools. The browser version doesn't even allow screen share.
  • Dial in bridge.
  • Attendee List.
  • Presenter Details.
  • Mute and audio controls.
  • Frequent crashes.
  • Remote Sharing.
  • Meeting recordings.
If it is going to be used for webinars and demos where there is only 1 presenter, the solution would work fine if the audience is only listening or watching but when it comes to active screen sharing and troubleshooting. The majority of the time [in my experience] remote control doesn't work and one has to restart GoTo Meeting again and again. The browser will ask you to install it and the installer will crash or won't open saying - we encountered an error.
December 20, 2021

GoTo Meeting

Moses Thien | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Use it to meet online, have meetings. Discuss projects. It was just an online communication tool that we decided to try out way before covid. It was the alternative to Skype at that time and we were using it to collaborate on different project scopes as some of our contractors were working out of the office.
  • Online tool
  • Allow screen recording
  • Ease of use
  • it was laggy when we use it
  • had not so good of a support
  • expensive
It can be used for online meetings and collaboration or project discussions. I have not really used a ton over the past year and hence wouldn't be able to give a detailed representation of this to date. However, when I was using it, I had lots of problems with setting things up. Zoom was an easier option.
May 25, 2021

Mediocre Product

Score 6 out of 10
Vetted Review
Verified User
I used GoTo Meeting for weekly coordination meetings with other construction trades. The departments that I used it with were architects, engineers, mechanical, plumbing, fire protection, and construction managers. The company I work for also uses it for learning conference calls. The problem I run into is it's hard to get in at times even after dialing the phone number given by the host.
  • Easy to use at office environments.
  • Share documents.
  • Great for conference calls and meetings.
  • Great on desktops.
  • Not great for remote work.
  • Video meetings are not that easy.
  • Not great on mobile devices.
GoTo Meetings is best for office environment conference calls and meetings where everything is already setup and works great on PC. It is not as clear on a mobile device and can get distorted. GoTo Meeting can get stuck once in a while and it takes time for the host to to let me into the meeting.
Score 6 out of 10
Vetted Review
Verified User
GoTo Meeting is being used as a support tool across the organization and a collaborative tool. It's used for meetings, conference calls, and product demonstrations. It allows us to still communicate and interact in this new COVID world we live in. It came in handy when many of our users had to start working remotely.
  • Conference
  • Remote control
  • Meetings
  • Better interface
  • Better user management
GoTo Meeting is suited for larger corporations that may need more features and "bells and whistles" in their conferencing/meeting platform. I think for smaller businesses, the cost involved is probably a bit higher than one would like unless you need those specific options that GoTo Meeting offers. Overall, it's a good product that I would recommend in the right situation.
Brandon Palmer | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
It is being used to conduct interviews. I used it during an initial interview for the company.
  • Easy to use.
  • Ability of basic functions, turn camera off, and mute mic.
  • Preview how you appear before entering the meeting.
  • Have to create an account; would be nice to be able to just join the meeting.
There are other meeting platforms out there that have more features and require you to not create an additional account. However, if your whole company is using GoTo Meeting it does the job. I personally recommend Google Meet as a substitute.
Marc Duke | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
I am a classic GoToMeeting user, I have had an account and used it to set up calls for clients/colleagues and connections. I have used it on a desktop and on a mobile device. I have used the calendaring function as well as the presentation features. It has been used to ensure teleconferencing/meeting can occur quickly and simply. I have accessed it using a phone as well via an IP connection.
  • Auto connection from a mobile app.
  • Ability to see presentations on-screen.
  • It makes it easy to use video.
  • Scheduling on a mobile device.
In some instances, GoToMeeting is harder to use than alternatives such as Zoom or BlueJeans in terms of video experience and in some instances is more complex than using Skype for example. At times the mobile app is inflexible when trying to switch from mobile to an internet connection in particular when entering the pin code, which is very tricky when on the move.
February 06, 2020

Review of GoToMeeting

Scott Mackinnon | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
GoToMeeting was used quite a bit throughout PitchBook. I personally used it as a new business representative demonstrating our software platform. But we also used it to run meetings across offices, host quarter launches, etc.
  • Accessibility from different locations, for both user and the prospective client.
  • Overall user friendliness, very intuitive as a tool to use.
  • The application itself is not great, could be easier to use.
  • Recording calls isn't as intuitive as it could be, interface improvement on that point.
GoToMeeting is well suited for growing companies that need a tool to showcase their software platform. Whether it's inside sales, outside sales, or customer success, it's a quality product to use. Also for those logging in its web-based capabilities are great for clients on the go. Overall great sales product.

I can't speak to how it's used by operations as much, I would assume for group meetings.
Chris Lesner | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
GoToMeeting helps us run and participate in webinars, as well as do conference calling within our own team (remote team members) as well as clients across the country with ease. Obviously video calls and screen sharing is on the up-and-up, but it's also a necessity in our digital space and industry.
  • Screen sharing.
  • Video calls.
  • Pushes people very aggressively to download the software.
  • Cumbersome for new users.
It definitely gets the job done, but honestly our clients aren't big fans of GTM due to how agressively GTM pushes people to download the application instead of just using a web browser version. Our internal team likes it and has found it easy to hop into rooms and talk with one another about projects.
Score 6 out of 10
Vetted Review
Verified User
I prefer to use Zoom for my conference calls, but some of the organisations I collaborate with use GoToMeeting.
  • Provide a platform for multiple users from many countries to join a single meeting.
  • Screen sharing.
  • Connectivity - I often find joining it is difficult, especially when dialing in from countries with poor bandwidth.
  • Sound sometimes fades in and out.
I just think that Zoom works better for me. It seems to be more forgiving of poor bandwidth, and the recording function works really well for me.
Jillian Papa | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
GoTo Meeting was used across my entire organization. Every employee had an account to use both internally and externally. Since 50% of our staff are remote, this tool allowed for us to video chat with each other instead of just having conference calls. I believe this really helped with staff morale as well as overall productivity to be able to have screen sharing, etc.
  • Easy screen sharing.
  • Capacity for large webinar-style meetings.
  • I felt like we always had connection issues.
  • It didn't take much for GoTo to slow down. Often there was a delay/lag.
GoTo meeting was well suited for screen sharing and audio conversation. The video chat issue was really a problem. If too many of us in the office would try to show our faces on screen during the same meeting, it would severely lag and we would have issues seeing each other.
January 29, 2020

Good quality streaming

Score 5 out of 10
Vetted Review
Verified User
GoToMeeting is a tool for video and audio conference calls. We use different communication tools and GoToMeeting is one of them. We usually use other tools for internal communication and for most external communications. Although, when we need to talk with our clients or partners and they only use GoToMeeting, we have to use GoToMeeting too, which works great.
  • Great audio and video quality.
  • They offer free plans.
  • The set-up process can be a bit messy.
  • The user-experience could be better.
GoToMeeting tool is well suited for video calls, especially for international teams, as it gives access to other countries easily. For big teams, I would use other tools that are more user-friendly, because screen sharing and passing the admin features can be sometimes quite challenging for new users.
Score 6 out of 10
Vetted Review
Verified User
GoToMeeting was used at bepress specifically by my department, Marketing, and our adjacent department, Sales. The rest of the company used Hangouts primarily, I believe, but Sales preferred using GoToMeeting for it's recording functionality which was essential for them to share and archive their product demos. Since they developed familiarity using the software we ended up using it for internal team meetings as well, despite Hangouts being probably better suited to this use.
  • The Record feature is why we selected it!
  • Lots of access/permissions controls
  • Navigating shared PINs can be challenging, there's not a great scheduling interface or double-booking alerts available.
  • Not all external users have experience, can require a bit of support for folks joining your room.
GoToMeeting is a decent enough solution for professional contexts where recording your calls is important. I think it's hard to see as more desirable when compared to other solutions that folks have experience using from their personal lives (Hangouts, Facetime, Skype, etc), which also all have more user friendly UIs.
Performance was usually great, not many bugs or issues that'd require support. Most of the issues with GoToMeeting arise from user confusion around meeting PIN's or navigating the interface.
Kunal Garg | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
It was used throughout the organization. However, due to its limitations such as too many resources needed and space utilization, frequent login issues, audio/video delay, and higher cost compared to other alternatives, we have now switched to another service provider,
  • Calendar integration with Google and Outlook.
  • A simple and clean UI.
  • A/V call quality issues.
  • Screen sharing latency.
  • Resource and space utilization on local and cloud.
GoToMeeting is good for what it is but could use a lot of improvements.
We never got the support we wanted and as a result, we switched to another software.
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