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GoToMyPC

GoToMyPC

Overview

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

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Recent Reviews

GoToMyPC is the best!

10 out of 10
January 30, 2024
When I cannot be in the office, I can access my files from my phone, ipad, or home computer. Keeps me on top of my workload and alleviates …
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KEEPS ME CONNECTED !

10 out of 10
August 17, 2023
Incentivized
We currently use GOTOMYPC for all of our outside sales personnel and adminastration. We have great confidence in GOTOMYPC at any time of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Over-the-Internet remote session (71)
    9.6
    96%
  • Initiate remote control from mobile (45)
    9.2
    92%
  • Screen sharing (57)
    8.7
    87%
  • File transfer (69)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.9
Avg 8.2
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Product Details

What is GoToMyPC?

REMOTE ACCESS THAT HAS BEEN OPERATING FOR 20+ YEARS.
GoToMyPC is designed to drive productivity and flexibility.

1. To Install GoToMyPC
An account can be created anywhere, but for GoToMyPC Personal or Pro, it must be set up physically present at the Mac or PC to access remotely. For GoToMyPC Corporate, the user can set up an account from anywhere without needing to be physically present at the PC to access remotely.

2. Connect From Another Device
On the other computer, log in at www.gotomypc.com. Press Connect and the desktop will appear.

3. Work Like Normal
Users can now access files, applications and a network as they were sitting right in front of a computer.

GoToMyPC Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

GoToMyPC Video

GoToMyPC Key Features

GoToMyPC Competitors

GoToMyPC Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

TeamViewer, AnyDesk, and RemotePC are common alternatives for GoToMyPC.

Reviewers rate Session record highest, with a score of 10.

The most common users of GoToMyPC are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(128)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
I use GoToMyPC to connect to my office from home or on the road. Yes, there are other programs that allow you to connect remotely, but none are as full-featured GoToMyPC. I particularly appreciate the custom scaling you can make to screen size and the ability to remotely print to an actual printer. The program is robust and I have never had a problem with it, although it took them forever to remove the popup for Bitdefender antivirus. I could not make it go away no matter what I did. But on a functionality scale, it is nearly perfect.
  • remote printing
  • completely scalable screen size
  • smooth dual screen usage.
  • Popups for additional services or products that are hard to get rid of
  • inability to scroll to the bottom of a screen when not using [the] actual size and the target monitor is a vertical display
Well suited to remote access anywhere. I tried to use it from my cell phone and it works but the screen is so small it is unusable. Computer to computer is unmatched.
Remote Administration (12)
30.833333333333336%
3.1
Screen sharing
N/A
N/A
File transfer
80%
8.0
Access to sleeping/powered-off computers
80%
8.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
20%
2.0
Remote management of servers & workstations
90%
9.0
Remote Active Directory® management
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Annotations
N/A
N/A
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
N/A
N/A
  • Could not live without it, I guess that gives it a good ROI
GoToMyPC has more features. I was not able to print to a printer using Splashtop not could I completely customize the size of the screen - could only use preset zoom features.
1
Owner, attorney, chief bottle washer
  • working from home
  • working while traveling
  • N/A
  • unknown
I have tried various remote access products from free to "how much did you say again?" Most of the other remote access products do not have the customization or flexibility. Those that do cost much more. Value for price is top of the class. There are less expensive/free products out there but this is a time where you really do get what you pay for.
Yes
TeamViewer. comparing cost and functionality, GoToMyPC . It has been long enough now since we changed that I do not remember exactly but there was something about TeamViewer that made it difficult to use, was really annoying and I could not get good support that and caused me to go looking for a replacement.
  • Price
  • Product Features
  • Product Usability
I could set it up and use it without extensive tutorials or having to search the web to figure out what to do. It was intuitive. It is just me and a secretary, I do not have an IT department nor lots of time to go searching for answers, so if I cannot get a program going quickly and fairly easy, I do not want it.
I would swear less.
  • Implemented in-house
No
Change management was minimal
I suppose since I had to look up the definition of "change management"; that answers that question.
  • Do not recall any.
Same as for every thing else computer related, read the instructions, take your time and do not rush it.
I do not recall ever having to contact support for help which makes support wonderful. I was able to review the FAQs and community and get the answer I needed quickly. Once when I had a question about billing and costs; the person I spoke to was able to explain what the options were and got me a refund when we discovered I was paying for more services than I needed.
No. Most premium support goes unused so why pay for it? I never have had a problem where premium support would have made a difference. I frankly do not even know if there is premium support offered.
No
When it came time to renew and looking at the options made me question did I needed as much as I was paying for. The support person led me through a review process, determined a less expensive option would suit my needs better, got me switched to it and got me a refund. A support tech who is more concerned about making sure you have the right product and not maximizing GoToMyPC's bottom line is a pearl beyond price.
It does what I want it to do. The instructions for setup and use are generally readily understandable by a basically non tech person. I have never had an occasion using GoToMyPC where I said "I wish this program could do "X" or "why did they make this so freaking difficult?".
  • printing
  • transferring files between computers
  • access to the other computer, fast and secure.
  • I have not found any yet.
Yes, but I don't use it
Horacio Carcamo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC is a useful software that had helped us work in the organization remotely. It is mainly used when there is a business trip. The person who is on the trip logs in their computer wherever they are and automatically connects without the need to be experienced in networks or coding. Another example of how this software is used, is for connecting to its peer computer, maybe to fix a problem or just help with a report.
  • Provides a great security while connected. GotoMyPc validates and verifies files and data that goes through your account
  • You can perform your workflow and labor task with flexibility
  • Very cheap monthly fee, for a great service and software.
  • Sometimes the consistency in the connection might lag and create some errors.
  • Some issues might be beyond our knowledge, therefore a technician or expert might be needed (rare case)
  • If connecting from home, it will take a lot of your data and might slow other devices connections
The software is very useful for connecting remotely to a PC, these cases could be, when traveling abroad and forgot to copy files or data from your computer.

I do not think GoToMyPC is suited for meetings of conference calls. We have tried it and it failed. The execution of a meeting with this software might confuse and can be trouble if using it as a presentation screen.
Remote Administration (12)
84.16666666666666%
8.4
Screen sharing
80%
8.0
File transfer
60%
6.0
Access to sleeping/powered-off computers
60%
6.0
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
100%
10.0
Remote management of servers & workstations
90%
9.0
Remote Active Directory® management
100%
10.0
Centralized management dashboard
70%
7.0
Session record
80%
8.0
Annotations
90%
9.0
Monitoring and Alerts
90%
9.0
Multi-platform remote control
100%
10.0
  • We have saved money on expensive network devices for remotely access
  • It increases productivity by working from any part of the world at any time.
  • The ease of use have avoid us excessive charges on training for the software
Connection is not the same. GoToMyPC has a stronger connection compared to Chrome remote. I feel that GoToMyPC is very reliable and secure. I can access remote desktops and share or sync files through the app’s web browser on any device, not sure about the competitor but, I definitely like how the app looks for GoToMyPC.
25
The main function that provides to the company is to provide a connection remotely between two computer, taking away all the firewall protocols and adjustment. Secondly, we can do collaborations and demonstrations with colleagues, clients and suppliers in real time. Lastly and most important is that it increases productivity in the company.
25
Basically, the people who uses this software are mid-level to management level personnel. In other words, people who role is important and necessary at any moment. Others who use the software in an indirect way are IT technicians. They make sure to provide a good connection from the inside of the company.
  • When they travel for business and needs information from their home base PC
  • Usually remote desktop softwares requires VPN, this one does not.
  • Useful for file transfer and data management.
  • File transfers
  • Data connection report and analysis
  • Remote connection
  • Remote printing
  • Invite a guest to remote connection session
  • Take advantage of mobile device application
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Analyst Reports
The most important factor that came to the table when planning to get a remote desktop software, was price. We did not wanted to spent a lot for something that we were going to try. After trying it we definitely knew it would become helpful and productive, therefore we purchase a monthly fee.
I would go ahead and research more in this area. We did not get a lot information on remote desktop softwares but the first option and cheap one that came up was GoToMyPc. Also, I would have done a screening process of connections between this software and another. At the end, GoToMyPc was definitely the one.
Because this software allows me to access my documents anywhere accessing documents remotely and being able to use bulky programs remotely is ideal as you can't simply access a program like that from your smart phone and have the full capabilities. Also, there is no OS requirement since it works with both Mac OS and Windows.
No
I have called once regarding an issue with my login. I was starting to use this software, therefore, did not had experience in the interface. I used the login limit which later I had to call customer service. They resolve my issue very fast and were very kind trying to go the extra mile. I felt satisfied after the call and logged in again without any issue.
  • Software interface and navigational menu's
  • Installation is not complex at all
  • File sharing is very easy to use
  • Screen Sharing
  • Connection issues might log you off the session
  • Mouse pointer in the mobile app is hidden
Yes
Works pretty well. It supports viewing the complete display of your host computer even if it uses multiple monitors. The combination of all features in a desktop computer transferred to a mobile device are shown. In my opinion, the mobile app provides a a better user experience, stability and secure remote connection.
As mentioned before, GoToMyPC cares about making a understandable interface to their users. Given the natural purpose of the company, this might be complicated for people who don't manage well a remote system, but I have seen those type of people managing and performing task in this software without any trouble.
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