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GoToMyPC

GoToMyPC

Overview

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

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Recent Reviews

GoToMyPC is the best!

10 out of 10
January 30, 2024
When I cannot be in the office, I can access my files from my phone, ipad, or home computer. Keeps me on top of my workload and alleviates …
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KEEPS ME CONNECTED !

10 out of 10
August 17, 2023
Incentivized
We currently use GOTOMYPC for all of our outside sales personnel and adminastration. We have great confidence in GOTOMYPC at any time of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Over-the-Internet remote session (72)
    9.6
    96%
  • Remote management of servers & workstations (46)
    9.0
    90%
  • Screen sharing (57)
    8.8
    88%
  • File transfer (69)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

9
Avg 8.3
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Product Details

What is GoToMyPC?

REMOTE ACCESS THAT HAS BEEN OPERATING FOR 20+ YEARS.
GoToMyPC is designed to drive productivity and flexibility.

1. To Install GoToMyPC
An account can be created anywhere, but for GoToMyPC Personal or Pro, it must be set up physically present at the Mac or PC to access remotely. For GoToMyPC Corporate, the user can set up an account from anywhere without needing to be physically present at the PC to access remotely.

2. Connect From Another Device
On the other computer, log in at www.gotomypc.com. Press Connect and the desktop will appear.

3. Work Like Normal
Users can now access files, applications and a network as they were sitting right in front of a computer.

GoToMyPC Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

GoToMyPC Video

GoToMyPC Key Features

GoToMyPC Competitors

GoToMyPC Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

TeamViewer, AnyDesk, and RemotePC are common alternatives for GoToMyPC.

Reviewers rate Session record highest, with a score of 10.

The most common users of GoToMyPC are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(129)

Attribute Ratings

Reviews

(1-25 of 90)
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Score 10 out of 10
Vetted Review
Verified User
  • Feel Confident of the security level to protect the data
  • Allows complete access to my desktop applications and printing capability
  • Help section has a lot of answers!
  • Still trying to figure out the resolution - the app screens are magnified sometimes so it's difficult to see some of the options.
  • I'm new to GoToMyPC so I'm sure a lot of my issues are lack of knowledge
January 30, 2024

GoToMyPC is the best!

Score 10 out of 10
Vetted Review
Verified User
  • Ease of connection
  • Multiple screens
  • Good access speed - few delays
  • Drag and drop files
  • Moving from one screen to another could be more consistent
  • Being able to move a GoToMyPC screen to other monitor at offsite location
Score 10 out of 10
Vetted Review
Verified User
  • Easy to connect
  • Consistent connection
  • No backing up files to transfer to be the office computer
  • On occasion an email or a program document does not print at home.
  • I save to hard drive at home and will have to log out of GoToMyPC to access the file on my external hard drive, email it, and the log back in. Not a big deal.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • You have access to all the programs on the office PC as if you were sitting right there.
  • It makes it easy to retrieve files to work on remotely and then compare the files to those on your remote PC.
  • It is easy and quick to "dial" in.
  • The security level is reassuring.
  • it is more expensive than other remote software.
  • It resizes your desktop font every time you dial in and has to be manually changed back after the completion of the session.
  • When dialing in GoToMyPC sometimes stalls and has to be refreshed to continue.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The system is as fast as if I was in front of my work computer
  • The appearance looks just like my computer at work.
  • The system allows me to print remotely without issue.
  • The system logs me out after 5-10 minutes of inactivity. Maybe there is, or could be a setting to allow longer inactivity before log out.
  • In order to have speed, I pull the graphics down to minimum. If I need to view anything other than print, it is not very clear.
  • I believe that I am unable to set the system to allow me to dictate into my office system from a remote location. That ability would be helpful.
September 21, 2023

My Most Essential App

Patricia Biehl | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Love to be able to print on my local printer. If I have documents that need to be printed, signed and mailed, I don't have to wait to go into the office.
  • I can work remotely on my office PC just as if I were sitting in front of it.
  • I can log onto our other devices from one remote connection.
  • I don't see much that I would change. It works very well and the more complicated an app becomes, the harder it is to use. It already has a lot of features. It has even kept the FTP option if it's needed.
Deme Cross | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Instantly connects me to my office desktop
  • All apps and programs available in office are available le out of office using GoToMyPC
  • I am unable to use two monitors at home for different apps. While I was able to set up two monitors, they each show the same desktop. This is true for Mac but not for PC.
Kelley Whalen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Technical support has always been GREAT. First of all its available 24/7.
  • Technical support actually picks up the phone and answer when we call.
  • Every time Technical support has always been knowledgeable and helpful to efficiently solve any problems .
  • There ARE outages sometimes but that is going to happen with any service
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • access to one email that allows me to keep track of everything
  • Access to files I may have forgotten
  • Allows me to work on projects when I am out of the office
  • Really nothing with regards to the functions I use.
  • One would always like it to be less expensive
Phil Cartagena, MBA, PMP, CPHIMS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The product is extremely easy to use and set up.
  • he one time I had a technical issue, customer service was amazingly helpful and responsive and even gave me insight into why the issue occurred so it could be avoided in the future.
  • The product allows me to connect from any computer to my intended target (remote development environment) to get work that I need done when I'm away.
  • I do not have any cons to state.
  • It has everything that I need and many features that I do not need but are nice to know exist should the need arise.
  • It's always to get things for lower prices but I do think the price is fair.
Debi Fellows | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows for both remote printing and printing at the host location
  • Gives employees the ability to log in when buried under 4 feet of snow
  • Keeps the avenue of communication when cellular towers are down
  • My employees have found the installation instructions difficult to understand
  • Occasionally, the remote printing is glitchy, especially when the internet connections are weak
April 07, 2023

Couldn't Be Happier!!

Score 10 out of 10
Vetted Review
Verified User
  • Safe and secure
  • Fast... No lag time...
  • Printing locally
  • Configurable how I like it
  • The best value for your money
  • Had trouble with it Landscaping on my new iPhone 14. Now it works fantastic!!!!
  • Seriously. Can't think of any improvements. It really is great.
  • See above
November 28, 2022

Twenty Years and Counting

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Let's me work from my actual office computer's desktop
  • Transfers large files from one computer to another - fast
  • Let's me access our other remote computers within my first remote access so I don't have to go back and forth between logins.
  • A voice or video feature might be nice on occasion
  • Printing doesn't work on all of my remote computers
  • Mostly happy with everything
October 25, 2022

Splashtop VS Gotomypc

Score 1 out of 10
Vetted Review
Verified User
  • Consistently connects to Windows computers
  • Operates as if you are working on your local Windows machine
  • Installation is simple and straightforward on Windows machines.
  • Train the support team on how to support Macs. A problem for which support was contacted took over an hour with no resolution I found. After I did an internet search and the solution was published in their community forum on their site over a year ago.
  • Doesn’t run well (or at all) on Macs in my opinion.
  • In my opinion, technical support is a nightmare. And when their product doesn’t run on the technology you upgrade to mid year, I discovered they won’t refund you the rest of the subscription you can’t use if you pay the entire year in advance - for us this was for 4 computers so a hefty sum of money.
  • In my opinion, Splashtop is far better, cheaper and works like a dream
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