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GoToMyPC

GoToMyPC

Overview

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

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Recent Reviews

GoToMyPC is the best!

10 out of 10
January 30, 2024
When I cannot be in the office, I can access my files from my phone, ipad, or home computer. Keeps me on top of my workload and alleviates …
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KEEPS ME CONNECTED !

10 out of 10
August 17, 2023
Incentivized
We currently use GOTOMYPC for all of our outside sales personnel and adminastration. We have great confidence in GOTOMYPC at any time of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Over-the-Internet remote session (71)
    9.6
    96%
  • Initiate remote control from mobile (45)
    9.2
    92%
  • Screen sharing (57)
    8.7
    87%
  • File transfer (69)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile…

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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.9
Avg 8.2
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Product Details

What is GoToMyPC?

REMOTE ACCESS THAT HAS BEEN OPERATING FOR 20+ YEARS.
GoToMyPC is designed to drive productivity and flexibility.

1. To Install GoToMyPC
An account can be created anywhere, but for GoToMyPC Personal or Pro, it must be set up physically present at the Mac or PC to access remotely. For GoToMyPC Corporate, the user can set up an account from anywhere without needing to be physically present at the PC to access remotely.

2. Connect From Another Device
On the other computer, log in at www.gotomypc.com. Press Connect and the desktop will appear.

3. Work Like Normal
Users can now access files, applications and a network as they were sitting right in front of a computer.

GoToMyPC Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

GoToMyPC Video

GoToMyPC Key Features

GoToMyPC Competitors

GoToMyPC Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

TeamViewer, AnyDesk, and RemotePC are common alternatives for GoToMyPC.

Reviewers rate Session record highest, with a score of 10.

The most common users of GoToMyPC are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(128)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
September 21, 2023

My Most Essential App

Patricia Biehl | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have used GoToMyPC for my own remote work as well as to reach the devices of other employees to share files, to fix IT problems, to leave notes, etc. It's a daily go to tool. The company owner is often at a 2nd residence in another state and being able to work together through GoToMyPC on his other devices allows him to enjoy being away from the office.
I work remotely at least 2 days a week and this gives me flexible hours and more freedom to work from anywhere. I can log onto my work PC from a laptop, tablet or even my phone. And since we don't have walk-in customers, I don't really need to be in the office daily. Today's work world is increasingly digital and cloud based, so there is no reason to spend the time driving to an office when I have my office with me via my tablet. And I can log onto my work computer and use GoToMyPC from it to reach the other computers on our network as well as the ones with GoToMyPC subscriptions all from one screen.


  • Love to be able to print on my local printer. If I have documents that need to be printed, signed and mailed, I don't have to wait to go into the office.
  • I can work remotely on my office PC just as if I were sitting in front of it.
  • I can log onto our other devices from one remote connection.
  • I don't see much that I would change. It works very well and the more complicated an app becomes, the harder it is to use. It already has a lot of features. It has even kept the FTP option if it's needed.
I have recommended this to others. Many have tried and loved it - especially those who work remotely.
Remote Administration (14)
64.28571428571429%
6.4
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
N/A
N/A
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
100%
10.0
Centralized management dashboard
100%
10.0
Session record
N/A
N/A
Annotations
100%
10.0
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
N/A
N/A
  • It's allowed me to work remotely at any time of day. I can instantly access my PC at 6 AM if we have an emergency job come it. We repair water main breaks.
  • The company owner can work from his 2nd home in another state without having to think about loss of revenue because he's not in the office.
I know LogMeIn and GoToMyPC merged, but I didn't like the LogMeIn format. It was harder to use. I was forced into it because GoToMyPC didn't support one of my devices.
2
The owner and the office manager - we have a small office with only 2 people. But I (office manager) often work remotely and the owner is at a second residence in another state for 3 months of the year. This is our best option to keep working as if we were physically in one office.
1
I am the office manager and do all of the IT work. It's one of the reasons I was hired 16 years ago. I am proficient in installing software, adapting it to our needs and keeping our entire network running smoothly. The owner is an end user for whom I try to make everything as usefull as possible. He is not interested in fixing apps/hardware, just wants to use them.
  • We are often in different locations need to push paperwork back and forth faster than email
  • I work on my office computer from anywhere. All of my files are there along with the programs I need to run them. I prefer that to strictly cloud based apps.
  • Most of our construction plans are far too large to email back and forth so drag and drop between computers is a must have feature. I used ftp at one time, but drag & drop is much nicer.
  • I can invite other people to share my desktop when I need to work on a project in real time with a person who can not be present. Better than Zoom for me.
  • I've been using GoToMyPC for over 20 years. Hard for me to find something unexpected. I use it daily, so it's my dependable tool for remote work, file transfer, remote printing, remote collaboration, and just being able to see my work computer as if I were sitting in front of it.
  • I think we're at our max. I have 3 of our PCs running it in 3 different places.
I've useed it since it was first available - over 20 years ago - and I don't plan to stop using it until I no longer work in an office.
Yes
I had to use LogMeIn for a while on one of my tablets because it wouldn't use GoToMyPC. I honestly didn't like it as well and as soon as I bought a new tablet, I cancelled LogMeIn and was using GoToMyPC. The LogMeIn interface felt clunky compared to GoToMyPC.
  • Ease of Use
If it's not easy to use it makes work more difficult. The idea of a remote desktop is to let you work seamlessly from anyware. I want to forget that I'm working remotely, not have to figit with the remote app. GoToMyPC has always been great at doning that.
I wouldn't.
It works so well that you forget you're working remotely. Just click the icon, logon and you are on your host machine. The frame for GoToMyPC hides and you are at work.
  • Logging on
  • Printing
  • Setting it up
  • I never thought anything was hard.
Yes
The mobile interface is fine if you need to see a file or need to see your work email. (My work email stays at work and does not come to my phone.)
But if you plan to work productively on a 6" cell phone, then you will be disappointed. My work computer has a 27" screen and it doesn't translate well to my cell. I guess it depends on how you plan to use the mobile interface. Without a keyboard, I have a hard time doing most work related documents.
November 28, 2022

Twenty Years and Counting

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I need to be able to reach my desktop when I'm not in the office. It allows me to work from anywhere - which I do. Being able to pull files from our office computers and distribute them as necessary to our estimator wherever he is at the moment is important when all our work is done off the premises. We are too small to need a server or any pricey software/hardware solutions when a simple solution like GoToMyPC lets us access the files, including construction drawings, at any time. A cloud based solution is not as fast as using my office desktop even though we back up to Office 365. I keep the files we are currently using in a folders on my desktop and they are easy to find.

During the COVID-19 pandemic, I have been able to work at home and stay safe. But I am also able to access our estimator's computer directly to download plans and leave note directly on his desktop because his computers at his homes are also running GoToMyPC.

I've been using GoToMyPC since I first discovered it over 20 years ago when we were still using dial up & before 'drag & drop" was available - it worked well then, and it's gotten better all the time.
  • Let's me work from my actual office computer's desktop
  • Transfers large files from one computer to another - fast
  • Let's me access our other remote computers within my first remote access so I don't have to go back and forth between logins.
  • A voice or video feature might be nice on occasion
  • Printing doesn't work on all of my remote computers
  • Mostly happy with everything
If you work away from an office computer, it's the best way to work away from it because you are actually working on it and not just files you've transfered to another machine.
If you work on an ipad, it's not always the best unless you have a keyboard.
I can use it on my phone for quick references or to email a file from my office computer, but it's not the greatest way to use the service. Just a stopgap. I usually carry a Surface that works great for remomte work, but sometimes I only have my phone. At least I have access, but using the screen "mouse" on my phone is a pain.
If you carry a laptop with you and it's your main work computer, you wouldn't need this service.
Remote Administration (9)
94.44444444444444%
9.4
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Access to sleeping/powered-off computers
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
50%
5.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Annotations
100%
10.0
  • Allows my boss to go to Florida for the winter and get work done because I can transfer files to him and leave him messages directly on his screen.
  • Let's us work from home at any time - night, morning, etc - whenever it's convenient
  • Let's me do IT fixes on the host computers as necessary. This is a really BIG plus. I can access the screen and get to the problems.
I used it with my original Surface RT because GoToMyPC didn't work with it. I know it's now part of GoToMyPC, but I didn't like LogMein's interface as well as GoToMyPc. Just not as intuitive.
I looked at Microsoft product, but it requires all PC to run Windows Pro and only my Surface does that, so it was not for us.
Microsoft 365 (formerly Office 365), Adobe Acrobat Reader DC, QuickBooks Desktop Pro
2
Communication between estimator and administrator to provide construction plans & documents to multiple computers. And to log in remotely to work computers from off site locations.
1
We don't need much support and 1 person is in charge of all IT.
  • Remote login to on site computers
  • Transferring large documents between remote computers
  • Accessing files and central email
  • Ability to communicate with workers from anywhere
  • Being able to access files from my work computer on my phone
  • Being able to invite our accountant to login to tax sites via our computers for filing when she couldn't access it from her device even with correct passwords
  • Not sure. Will know when it becomes necessary.
I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle.
No
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Product usability. I tried other products just to see how they worked, but never left Gotomypc. The price has gotten a bit high, but the other products just don't compare. When I first starting using Gotomypc the cost was about $30. Now it's a lot more expensive. But I don't feel we have a choice.
I've been using it for 20 years and the selection process wouldn't change. I looked into other products, but they didn't cut it. I always check out more than one option and choose what works best for me.
It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
  • Implemented in-house
No
Change management was minimal
Not much happened. It just intergrated easily.
  • None
  • No Training
There isn't much to learn. Click the icon and you're there. File transfers between computers are now drag & drop. I first used it when it was FTP transfers and even that was simple.
Changing printers is also simple.
I don't think much training would be necessary for anyone. Our company owner can use it without a problem and he's not tech savvy.
The product doesn't need much configuration. The defaults will work just fine. The only thing I change often is the printer that I'm using.
I would say stick with the defaults unless there is something in particular that you don't like. I change the printer so I can print to my remote printer rather than my local (GoToMyPC printer). I am usually printing for someone in our office to see while I'm working remotely.
Some - we have done small customizations to the interface
I changed to colors to reflect to which device I was connected. Other than that, not much needed.
No - the product does not support adding custom code
No. I already mentione the printer.
I have rarely had to contact support, but when I have done so, it's a professional discussion and issues are solved quickly. The techs know the product well.
No, I did not. I have had very few problems with the app. The self help is clear and the app itself is extremely stable. Any questions for which I had to call support were answered at the basic level. If I had to purchase premium support, I would think the product is faulty.
When I purchased an original RT Surface and it was not suppored by GoToMyPC, the support team knew immediately that I would need the LogMeIn app for that device. They were able to help me with it because I didn't feel it as good to work with as GoToMyPC.
I have nothing negative to say about the functionality. It's really great. I can work from anywhere. I can also access other Gotomypc computers from within my initial login. There is so much usability from anywhere that I really love it. And the fact that it connects almost instantly is a timesaver. Just click and my remote computer is there for me.
  • Just logging into any of our connected computers is a one click process
  • Printing to my remote computer where I am actually sitting is also a one click process
  • File dragging and dropping to remote desktop - easy
  • None - there isn't anything difficult.
Yes
It works very well. I use it on my phone. The only problem is looking at a 27" screen on my 6.5" smart phone. But I don't think that is a Gotomypc problem. You zoom in as necessary. The mouse function can be cumberson, but you can use simple touch as well.
I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
The availability has been excellent for me. Any issue is usually due to one of my devices becoming unconnected from the internet.
The performance is dictated by the internet connection speed. As long as I have a good connection, the performance is great. And GoToMyPC has a warning when either the host or the client has a poor connection.
Score 9 out of 10
Vetted Review
Verified User
I use GoToMyPC to connect to my office from home or on the road. Yes, there are other programs that allow you to connect remotely, but none are as full-featured GoToMyPC. I particularly appreciate the custom scaling you can make to screen size and the ability to remotely print to an actual printer. The program is robust and I have never had a problem with it, although it took them forever to remove the popup for Bitdefender antivirus. I could not make it go away no matter what I did. But on a functionality scale, it is nearly perfect.
  • remote printing
  • completely scalable screen size
  • smooth dual screen usage.
  • Popups for additional services or products that are hard to get rid of
  • inability to scroll to the bottom of a screen when not using [the] actual size and the target monitor is a vertical display
Well suited to remote access anywhere. I tried to use it from my cell phone and it works but the screen is so small it is unusable. Computer to computer is unmatched.
Remote Administration (12)
30.833333333333336%
3.1
Screen sharing
N/A
N/A
File transfer
80%
8.0
Access to sleeping/powered-off computers
80%
8.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
20%
2.0
Remote management of servers & workstations
90%
9.0
Remote Active Directory® management
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Annotations
N/A
N/A
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
N/A
N/A
  • Could not live without it, I guess that gives it a good ROI
GoToMyPC has more features. I was not able to print to a printer using Splashtop not could I completely customize the size of the screen - could only use preset zoom features.
1
Owner, attorney, chief bottle washer
  • working from home
  • working while traveling
  • N/A
  • unknown
I have tried various remote access products from free to "how much did you say again?" Most of the other remote access products do not have the customization or flexibility. Those that do cost much more. Value for price is top of the class. There are less expensive/free products out there but this is a time where you really do get what you pay for.
Yes
TeamViewer. comparing cost and functionality, GoToMyPC . It has been long enough now since we changed that I do not remember exactly but there was something about TeamViewer that made it difficult to use, was really annoying and I could not get good support that and caused me to go looking for a replacement.
  • Price
  • Product Features
  • Product Usability
I could set it up and use it without extensive tutorials or having to search the web to figure out what to do. It was intuitive. It is just me and a secretary, I do not have an IT department nor lots of time to go searching for answers, so if I cannot get a program going quickly and fairly easy, I do not want it.
I would swear less.
  • Implemented in-house
No
Change management was minimal
I suppose since I had to look up the definition of "change management"; that answers that question.
  • Do not recall any.
Same as for every thing else computer related, read the instructions, take your time and do not rush it.
I do not recall ever having to contact support for help which makes support wonderful. I was able to review the FAQs and community and get the answer I needed quickly. Once when I had a question about billing and costs; the person I spoke to was able to explain what the options were and got me a refund when we discovered I was paying for more services than I needed.
No. Most premium support goes unused so why pay for it? I never have had a problem where premium support would have made a difference. I frankly do not even know if there is premium support offered.
No
When it came time to renew and looking at the options made me question did I needed as much as I was paying for. The support person led me through a review process, determined a less expensive option would suit my needs better, got me switched to it and got me a refund. A support tech who is more concerned about making sure you have the right product and not maximizing GoToMyPC's bottom line is a pearl beyond price.
It does what I want it to do. The instructions for setup and use are generally readily understandable by a basically non tech person. I have never had an occasion using GoToMyPC where I said "I wish this program could do "X" or "why did they make this so freaking difficult?".
  • printing
  • transferring files between computers
  • access to the other computer, fast and secure.
  • I have not found any yet.
Yes, but I don't use it
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I started using GoToMyPC when traveling, but with the need to work remotely during the virus, this has enabled me to keep my business running. I have not been able to work in my office since February!! and without this option, I would have definitely been in a world of hurt.
  • Ease of Use
  • Good connection
  • A way to extend connection without having to click "keep active"
This is fantastic for working remotely. You can access your office anywhere you can take your laptop or ipad. It has been helpful when in a meeting and a question comes up in regards to a file at the office and you are able to view the actual file instead of relying upon your assistant's explanation.
Remote Administration (14)
N/A
N/A
Screen sharing
N/A
N/A
File transfer
N/A
N/A
Instant message
N/A
N/A
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
N/A
N/A
Over-the-Internet remote session
N/A
N/A
Initiate remote control from mobile
N/A
N/A
Remote management of servers & workstations
N/A
N/A
Remote Active Directory® management
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Annotations
N/A
N/A
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
N/A
N/A
  • Kept me working
  • Able to expand business because I can continue working even while away from the office.
  • I can provide better client service because I can access their file no matter where I am located.
It is easy to use. No matter where you are located, you can access the actual files that are on your computer. It is truly as though you are working at your desk. There have been times where my assistant is at my desk and I am working remotely and so we can work together on the same document while miles apart.
I have never had to use support and find it works fine
2
I mainly use the program, but my assistant has also had an opportunity and has found she likes to pull up a questionable case and have me access it remotely and then she can point out the issues that in question.
3
I am not very skilled when it comes to tech, so when I say this product is easy, it is EASY. No problem to set up and I have never had to seek customer service.
  • access client files
  • access client contact information
  • do not have to relearn a new program since this allows me to work as though I am sitting in my office
  • my assistant and I working together, although I am remote, on the same document
I have used the product for a few years ,but I have really appreciated it during 2020 due to the absolute need to work remotely. It has saved my business.
No
  • Price
  • Product Features
  • Product Usability
I find tech very confusing so the ease of use of GoToMy PC was a huge selling point.
If I was not satisfied I would have stopped using the product years ago.
  • Signing in is super quick
  • Setting up the product with the home computer was quick and easy
  • There are none that I can think of
Horacio Carcamo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC is a useful software that had helped us work in the organization remotely. It is mainly used when there is a business trip. The person who is on the trip logs in their computer wherever they are and automatically connects without the need to be experienced in networks or coding. Another example of how this software is used, is for connecting to its peer computer, maybe to fix a problem or just help with a report.
  • Provides a great security while connected. GotoMyPc validates and verifies files and data that goes through your account
  • You can perform your workflow and labor task with flexibility
  • Very cheap monthly fee, for a great service and software.
  • Sometimes the consistency in the connection might lag and create some errors.
  • Some issues might be beyond our knowledge, therefore a technician or expert might be needed (rare case)
  • If connecting from home, it will take a lot of your data and might slow other devices connections
The software is very useful for connecting remotely to a PC, these cases could be, when traveling abroad and forgot to copy files or data from your computer.

I do not think GoToMyPC is suited for meetings of conference calls. We have tried it and it failed. The execution of a meeting with this software might confuse and can be trouble if using it as a presentation screen.
Remote Administration (12)
84.16666666666666%
8.4
Screen sharing
80%
8.0
File transfer
60%
6.0
Access to sleeping/powered-off computers
60%
6.0
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
100%
10.0
Remote management of servers & workstations
90%
9.0
Remote Active Directory® management
100%
10.0
Centralized management dashboard
70%
7.0
Session record
80%
8.0
Annotations
90%
9.0
Monitoring and Alerts
90%
9.0
Multi-platform remote control
100%
10.0
  • We have saved money on expensive network devices for remotely access
  • It increases productivity by working from any part of the world at any time.
  • The ease of use have avoid us excessive charges on training for the software
Connection is not the same. GoToMyPC has a stronger connection compared to Chrome remote. I feel that GoToMyPC is very reliable and secure. I can access remote desktops and share or sync files through the app’s web browser on any device, not sure about the competitor but, I definitely like how the app looks for GoToMyPC.
25
The main function that provides to the company is to provide a connection remotely between two computer, taking away all the firewall protocols and adjustment. Secondly, we can do collaborations and demonstrations with colleagues, clients and suppliers in real time. Lastly and most important is that it increases productivity in the company.
25
Basically, the people who uses this software are mid-level to management level personnel. In other words, people who role is important and necessary at any moment. Others who use the software in an indirect way are IT technicians. They make sure to provide a good connection from the inside of the company.
  • When they travel for business and needs information from their home base PC
  • Usually remote desktop softwares requires VPN, this one does not.
  • Useful for file transfer and data management.
  • File transfers
  • Data connection report and analysis
  • Remote connection
  • Remote printing
  • Invite a guest to remote connection session
  • Take advantage of mobile device application
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Analyst Reports
The most important factor that came to the table when planning to get a remote desktop software, was price. We did not wanted to spent a lot for something that we were going to try. After trying it we definitely knew it would become helpful and productive, therefore we purchase a monthly fee.
I would go ahead and research more in this area. We did not get a lot information on remote desktop softwares but the first option and cheap one that came up was GoToMyPc. Also, I would have done a screening process of connections between this software and another. At the end, GoToMyPc was definitely the one.
Because this software allows me to access my documents anywhere accessing documents remotely and being able to use bulky programs remotely is ideal as you can't simply access a program like that from your smart phone and have the full capabilities. Also, there is no OS requirement since it works with both Mac OS and Windows.
No
I have called once regarding an issue with my login. I was starting to use this software, therefore, did not had experience in the interface. I used the login limit which later I had to call customer service. They resolve my issue very fast and were very kind trying to go the extra mile. I felt satisfied after the call and logged in again without any issue.
  • Software interface and navigational menu's
  • Installation is not complex at all
  • File sharing is very easy to use
  • Screen Sharing
  • Connection issues might log you off the session
  • Mouse pointer in the mobile app is hidden
Yes
Works pretty well. It supports viewing the complete display of your host computer even if it uses multiple monitors. The combination of all features in a desktop computer transferred to a mobile device are shown. In my opinion, the mobile app provides a a better user experience, stability and secure remote connection.
As mentioned before, GoToMyPC cares about making a understandable interface to their users. Given the natural purpose of the company, this might be complicated for people who don't manage well a remote system, but I have seen those type of people managing and performing task in this software without any trouble.
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