Grade.us Reviews

5 Ratings
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Score 8.9 out of 100

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Reviews (1-4 of 4)

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August 28, 2020
Josh Kandle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
We use Grade.us to manage reviews for our own company and also offer it as a service to our clients who want to create a strategy for garnering more reviews on a regular basis.
  • Grade.us does a great job of creating an automated process for generating a steady stream of reviews from clients.
  • The live review stream features an always up to date repository of all your reviews from across the web in a clean, clickable interface.
  • The review request email sequence is highly customizable.
  • I like how Grade.us keeps improving and updating to keep pace with the review management industry.
  • The automatic sharing to social channels is a nice feature but it's execution comes across a bit clunky as the review gets replicated in the image and the text and looks less than ideal.
  • Could use additional guidance for niches where there are more restrictions on reviews like the medical (HIPPA) and legal fields.
Grade.us is a great way to implement a process/system for continuously garnering a steady stream of reviews from your clients.
I've reached out to Grade.Us many times with little issues here and there that crop up and I've always found them highly responsive and capable of addressing my issues. I fire off an email and pretty soon a resolution finds its way to my inbox.
Read Josh Kandle's full review
August 13, 2020
Mark Fortune | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
I use G.us for my business and on behalf of nearly all of my clients. G.us makes online reputation management very easy for my business and for my clients...something that used to be haphazard at best is now automated and a standard process for my clients.
G.us makes adding value to a small business through value-added online reputation management very easy.
  • Automates review requests.
  • Makes review monitoring across sites easy.
  • Makes reporting on review progress simple.
  • Initial review assessments (in pre-sales) could be better.
  • More robust / detailed tutorials on setting businesses up could improve.
  • Reporting interface could improve.
For small local businesses, showing up in search results is critical for success/growth. And Reviews are a critical part of both showing up and showing well for what searchers want to know. Think of your own behavior - what do you notice when you search for a local business (restaurant, plumber, electrician, etc.) - you notice # of stars, # of reviews and then possibly read some reviews. So reviews are critical "social proof" for all local businesses - and Grade.us makes improving that very easy.
Too automated/knowledge-based - could improve significantly in terms of hands-on cases and educating users/agencies.
Read Mark Fortune's full review
August 13, 2020
Roger McManus | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Grade.us is the core of our business. We deploy it in the context of our larger business in our consultancy with Home Care Agency owners across the country. It addresses the need to get a difficult population (senior citizens) to articulate reviews of the agency's service more easily. The agencies benefit by showing a larger, more impressive online footprint.
  • Software is solid. Problems almost always boil down to user error rather than code failure.
  • Customer service is top-notch. Quick response with thoughtful responses.
  • System allows us to fully white label our services in an intuitive and logical manner. No slips.
  • Reporting from the system is automated to the point that it makes us look smart without us really having to prove we are thinking.
  • Video support could be a little more granular.
  • The nomenclature used in the dashboard is a little unclear to a new user.
  • The password assignment system is a bit over-engineered making it harder to use.
When people want to get a broad range of their employees capable of soliciting reviews from happy clients.
This has been a pleasant surprise. Historically, Grade.US was protected from bothersome customers by a firewall of secret access and "we will get to you when we get to you." Recently, however, it has taken a dramatic turn to the very positive. The adition of Valarie to the staff is a major plus, but other support team members have really stepped up, too. I feel very comfortable with the support and being able to get answers quickly.
Read Roger McManus's full review
August 07, 2020
Paul Landry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
We use Grade.us for our clients to gain more and manage their online reviews. It does an outstanding job of streamlining tasks like posting reviews on my customer's websites. Its ability to send out review requests in quantity is a great time saver. The program itself is easy to use.
  • Ease of use
  • Automation of tasks
  • Landing page widget is squished Horizontally. Need to fix the code.
This program is great for any business that relies on repeat or ongoing business. Small to medium-sized businesses you would benefit most. Large manufacturing type businesses might not fully benefit from this program.
They are very prompt when we send an inquiry and very helpful with fixing issues.
Read Paul Landry's full review

What is Grade.us?

Grade.us allows businesses to generate, monitor, and market online reviews to increase the companies visibility in search, create and showcase social proof to build their reputation, and collect feedback to improve their customer experience.


Create a Review Funnel Landing Page


The review funnel landing page allows users to segment happy customers to leave a review on the major like Google and Facebook and industry-specific review sites.


Generate Reviews


Use email and text message campaigns to make review requests. Automate reminders to ensure the positive reviews are created. Grade.us also offers a QR code, email signature snippet, and a “Review Us” button to use on a website that guides customers to the review funnel.


Monitor Reviews


Stay on top of what customers are saying in their reviews. Monitor over 100+ major and industry-specific review sites. Set up email alerts to easily respond to new reviews.


Market Your Reviews


Stream 5-star reviews to a website with an embedded widget or WordPress plugin. Automatically share best reviews on Twitter and Facebook.


Perfect For Agencies with Lead Gen and White Label Tools


Offer reputation management as a service to clients by white labeling the Grade.us platform. Use lead generation tools to close prospects. A prospect report tool, branded lead gen page, white-label email notifications and reports, and marketing and sales collateral assets (like videos and pitch decks) to close deals.

Grade.us Features

Has featureCustomizable review funnel landing page
Has featureCustomizable email and text drip review request campaigns
Has featureReview monitoring command center for over 100+ review sites
Has featureReview stream widgets and WordPress plugin
Has featureAutomated review portfolio reporting
Has featureWhite label agency tools

Grade.us Screenshots

Grade.us Videos (3)

Grade.us Integrations

Zapier, Google, Facebook

Grade.us Competitors

Grade.us Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Professional$180.003 seats ($60 for additional seats)
Agency$400.0010 seats ($40 for additional seats)
Partner$2500.00100 seats ($25 for additional seats - tiered discounts at higher volumes)

We offer a free basic version of white-labeling the dashboard for agencies, but also offer Premium white-label. Premium White-label Option Agency customers may optionally choose to put the entire Grade.us dashboard under your brand and domain. There are additional annual costs to cover the SSL certificate, dedicated hosting, and installation/renewal: $440/yr. This option is not available to Professional plan customers.

Grade.us Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Grade.us Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Unites States, UK, Australia
Supported Languages: English

Frequently Asked Questions

What is Grade.us's best feature?

Reviewers rate Support Rating highest, with a score of 9.3.

Who uses Grade.us?

The most common users of Grade.us are from Small Businesses and the Marketing & Advertising industry.