About TrustRadius Scoring
Score 8.9 out of 100


Recent Reviews

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of, and make your voice heard!


View all pricing



3 seats ($60 for additional seats)



10 seats ($40 for additional seats)



100 seats ($25 for additional seats - tiered discounts at higher volumes)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is allows businesses to generate, monitor, and market online reviews to increase the companies visibility in search, create and showcase social proof to build their reputation, and collect feedback to improve their customer experience.

Create a Review Funnel Landing Page

The review funnel landing page allows users to segment happy customers to leave a review on the major like Google and Facebook and industry-specific review sites.

Generate Reviews

Use email and text message campaigns to make review requests. Automate reminders to ensure the positive reviews are created. also offers a QR code, email signature snippet, and a “Review Us” button to use on a website that guides customers to the review funnel.

Monitor Reviews

Stay on top of what customers are saying in their reviews. Monitor over 100+ major and industry-specific review sites. Set up email alerts to easily respond to new reviews.

Market Your Reviews

Stream 5-star reviews to a website with an embedded widget or WordPress plugin. Automatically share best reviews on Twitter and Facebook.

Perfect For Agencies with Lead Gen and White Label Tools

Offer reputation management as a service to clients by white labeling the platform. Use lead generation tools to close prospects. A prospect report tool, branded lead gen page, white-label email notifications and reports, and marketing and sales collateral assets (like videos and pitch decks) to close deals. Features

  • Supported: Customizable review funnel landing page
  • Supported: Customizable email and text drip review request campaigns
  • Supported: Review monitoring command center for over 100+ review sites
  • Supported: Review stream widgets and WordPress plugin
  • Supported: Automated review portfolio reporting
  • Supported: White label agency tools Screenshots

White label the platform with your company's logo.Use the review funnel to make it as easy as possible for customers to leave a review on the review sites important to your business.Monitor all of your reviews and respond to them with the review monitoring command center.Stream your greatest reviews to your website with the embeddable widget or WordPress Plugin.Analyze your review performance with in-depth reports. Videos

Check out Review Management Software for professionals, marketing agencies, SEOs, and enterprises. In this demo, we go over how you can utilize for: - Review Generation - Review Monitoring - Review Marketing - Review Reporting For questions or more information, reach out to
Check out how you can use the API to automate the SaaS platform for your agency or enterprise. Create users and profiles. Get listings, reviews and links. Simplify your client onboarding and reputation management. White label your review management solution and p...
 Show More The white-label review management platform for marketers, agencies and SEO specialists. has 10,000+ users automating the review generating process on sites like Google, Facebook and 100+ industry-specific review sites. Reach unhappy customers to improve ...
 Show More Integrations Competitors Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnites States, UK, Australia
Supported LanguagesEnglish


View all alternatives

Compare with

Frequently Asked Questions

What is's best feature?

Reviewers rate Support Rating highest, with a score of 9.3.

Who uses

The most common users of are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews and Ratings




(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Josh Kandle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
We use to manage reviews for our own company and also offer it as a service to our clients who want to create a strategy for garnering more reviews on a regular basis.
  • does a great job of creating an automated process for generating a steady stream of reviews from clients.
  • The live review stream features an always up to date repository of all your reviews from across the web in a clean, clickable interface.
  • The review request email sequence is highly customizable.
  • I like how keeps improving and updating to keep pace with the review management industry.
  • The automatic sharing to social channels is a nice feature but it's execution comes across a bit clunky as the review gets replicated in the image and the text and looks less than ideal.
  • Could use additional guidance for niches where there are more restrictions on reviews like the medical (HIPPA) and legal fields. is a great way to implement a process/system for continuously garnering a steady stream of reviews from your clients.
I've reached out to Grade.Us many times with little issues here and there that crop up and I've always found them highly responsive and capable of addressing my issues. I fire off an email and pretty soon a resolution finds its way to my inbox.
Mark Fortune | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
I use for my business and on behalf of nearly all of my clients. makes online reputation management very easy for my business and for my clients...something that used to be haphazard at best is now automated and a standard process for my clients. makes adding value to a small business through value-added online reputation management very easy.
  • Automates review requests.
  • Makes review monitoring across sites easy.
  • Makes reporting on review progress simple.
  • Initial review assessments (in pre-sales) could be better.
  • More robust / detailed tutorials on setting businesses up could improve.
  • Reporting interface could improve.
For small local businesses, showing up in search results is critical for success/growth. And Reviews are a critical part of both showing up and showing well for what searchers want to know. Think of your own behavior - what do you notice when you search for a local business (restaurant, plumber, electrician, etc.) - you notice # of stars, # of reviews and then possibly read some reviews. So reviews are critical "social proof" for all local businesses - and makes improving that very easy.
Too automated/knowledge-based - could improve significantly in terms of hands-on cases and educating users/agencies.
Roger McManus | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source is the core of our business. We deploy it in the context of our larger business in our consultancy with Home Care Agency owners across the country. It addresses the need to get a difficult population (senior citizens) to articulate reviews of the agency's service more easily. The agencies benefit by showing a larger, more impressive online footprint.
  • Software is solid. Problems almost always boil down to user error rather than code failure.
  • Customer service is top-notch. Quick response with thoughtful responses.
  • System allows us to fully white label our services in an intuitive and logical manner. No slips.
  • Reporting from the system is automated to the point that it makes us look smart without us really having to prove we are thinking.
  • Video support could be a little more granular.
  • The nomenclature used in the dashboard is a little unclear to a new user.
  • The password assignment system is a bit over-engineered making it harder to use.
When people want to get a broad range of their employees capable of soliciting reviews from happy clients.
This has been a pleasant surprise. Historically, Grade.US was protected from bothersome customers by a firewall of secret access and "we will get to you when we get to you." Recently, however, it has taken a dramatic turn to the very positive. The adition of Valarie to the staff is a major plus, but other support team members have really stepped up, too. I feel very comfortable with the support and being able to get answers quickly.
Score 10 out of 10
Vetted Review
Review Source
We use for our clients to gain more and manage their online reviews. It does an outstanding job of streamlining tasks like posting reviews on my customer's websites. Its ability to send out review requests in quantity is a great time saver. The program itself is easy to use.
  • Ease of use
  • Automation of tasks
  • Landing page widget is squished Horizontally. Need to fix the code.
This program is great for any business that relies on repeat or ongoing business. Small to medium-sized businesses you would benefit most. Large manufacturing type businesses might not fully benefit from this program.
They are very prompt when we send an inquiry and very helpful with fixing issues.