Grade.us

Ease of use: Users find Grade.us easy to use and navigate, resulting in better acquisition of reviews. Many reviewers have praised the platform's user-friendly interface and intuitive layout, allowing them to quickly set up key review sites for their businesses.

Mobile-friendly: Users appreciate the mobile-friendly nature of Grade.us, which allows them to conveniently access and use the platform on their mobile devices. This feature has been particularly beneficial for users who are constantly on the go or prefer managing their review process from their smartphones or tablets.

Solid tracking and alerts: The tracking and alert system of Grade.us is highly regarded by users. Reviewers have mentioned that the system effectively keeps them updated and informed about their review progress, providing valuable insights into customer feedback.

1. Limited customization options: Some users have mentioned that the platform is less customizable than desired, particularly for multiple users working on a single review. They feel that more flexibility in optimizing the review landing page and having industry-specific profile options would greatly enhance their experience.

2. Price increases and pricing model: Users expressed dissatisfaction with the price increases that occurred multiple times in the past year and found it difficult to point out specific issues with the pricing model. Some users also mentioned that they find the software slightly more expensive than other systems, which affects its affordability.

3. Lack of comprehensive reporting features: Users wished for more in-depth reporting and additional tech features to enhance their analysis of data gathered through reviews. They felt that current reports provided by the platform could be improved to add more value, especially for non-tech-savvy small business owners who need clearer nomenclature and visual representations of activity over time.

Users recommend Grade.us for implementing an ongoing review acquisition strategy, especially for businesses managing multiple clients or accounts. They suggest giving Grade.us a serious look if you need a tool to collect online reviews and share them on clients' websites. The platform is also praised for its ability to monitor and detect existing and new reviews.

Many reviewers consider Grade.us as a strong competitor in the market, priced reasonably well. It is recommended as the best reputation software for aggregating all the necessary reviews. Customers find it to be a great platform for marketing reputation management, particularly for agencies. It is also suggested for businesses struggling with collecting online reviews.

Users highly praise Grade.us as a robust solution for managing online reviews and believe it is the best reputation management platform available within its price range. It is considered a no-brainer choice for reputation management and a better and cheaper alternative to similar platforms. The user-friendly interface and excellent customer service are frequently highlighted as positive aspects of using Grade.us.

Overall, users recommend Grade.us as a cost-effective solution that covers all the necessary features for review management. They suggest starting with a smaller account and upgrading later if needed. It is also recommended to take notes during the onboarding call and seek help with connecting to the Google Review page. Reviewers agree that Grade.us is one of the best additions to marketing and worth the investment for companies and customers alike.