Grammarly Review Insights

Score9.1 out of 10

387 Reviews and Ratings

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Insights from Grammarly Reviewers

Based on 7 verified reviews published in the last 18 months

What positive or negative impact (i.e. Return on Investment or ROI) has Grammarly had on your overall business objectives?

7 answered

Reviewers largely report positive impacts on business objectives from using Grammarly, primarily through enhanced efficiency and communication quality. A significant majority of reviewers, 6 out of 7, highlighted substantial time savings, noting reduced effort in editing and proofreading documents, which allowed for faster content delivery and less time spent on grammar checks in internal communications. This efficiency gain directly contributes to a more streamlined workflow. Beyond time savings, the tool is frequently cited for improving communication clarity, with 5 out of 7 reviewers indicating that it helps in crafting more understandable messages for both internal and external stakeholders, including those for whom English is not a first language. This leads to more polished and effective interactions. Furthermore, 4 out of 7 reviewers observed an uplift in professionalism and credibility, attributing it to the virtual elimination of grammatical errors and improved communication quality, which in turn can boost engagement. A smaller subset of reviewers, 2 out of 7, also noted positive effects on conversion rates and client appreciation due to the brevity and quality of communication facilitated by the tool.

Time Savings

6 mentions

Reviewers frequently commend Grammarly for significantly reducing the time and effort required for editing and proofrea…

Reviewers frequently commend Grammarly for significantly reducing the time and effort required for editing and proofreading, as noted by 6 out of 7 reviewers. This efficiency gain allows teams to deliver content more rapidly and allocate less time to grammar checks in various communications. The tool streamlines workflows, contributing to overall operational effectiveness.

Improved Communication Clarity

5 mentions

A majority of reviewers, 5 out of 7, report that Grammarly enhances the clarity of their written communications. This i…

A majority of reviewers, 5 out of 7, report that Grammarly enhances the clarity of their written communications. This improvement is particularly beneficial for interactions with executive leadership, stakeholders, and non-native English speakers, ensuring messages are well-understood. The tool helps in producing concise and polished content across various platforms.

Professionalism and Credibility

4 mentions

Grammarly contributes to a heightened sense of professionalism and credibility for organizations, as indicated by 4 out…

Grammarly contributes to a heightened sense of professionalism and credibility for organizations, as indicated by 4 out of 7 reviewers. By virtually eliminating spelling and grammatical errors, the tool ensures that external communications appear competent and polished. This enhanced presentation can lead to increased engagement, such as higher email open rates.

Increased Conversions/Engagement

2 mentions

While less frequently mentioned, 2 out of 7 reviewers observed a positive impact on conversions and engagement. They no…

While less frequently mentioned, 2 out of 7 reviewers observed a positive impact on conversions and engagement. They noted that the brevity and quality of communication facilitated by Grammarly are appreciated by clients, making marketing content more conversion-oriented. This suggests a direct link between improved writing and business outcomes.

Besides Grammarly, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

12 answered

Reviewers frequently utilize a range of software beyond Grammarly, with AI writing assistants, project management tools, and website platforms emerging as notable categories in their daily operations. AI writing assistants were mentioned by 3 of 12 reviewers, indicating a growing reliance on intelligent tools for content generation and refinement. Similarly, 2 of 12 reviewers cited various project management tools, suggesting a need for structured collaboration and task tracking in their workflows. Website platforms also appeared in the responses of 2 reviewers, highlighting their importance for online presence and content delivery. The sentiment across these categories is mixed, with reviewers primarily listing tools rather than providing detailed feedback or explicit recommendations. This suggests that while these tools are integrated into daily operations, the specific reasons for their choice or the degree of satisfaction with them are not extensively elaborated upon in this sample, reflecting a functional integration into professional routines without strong positive or negative endorsements.

AI Writing Assistants

3 mentions

Reviewers indicated a reliance on various AI writing assistants for tasks beyond grammar checking, with 3 of 12 reviewe…

Reviewers indicated a reliance on various AI writing assistants for tasks beyond grammar checking, with 3 of 12 reviewers identifying specific tools. The mentions included established writing aids like ProWritingAid and WhiteSmoke, as well as newer generative AI platforms such as ChatGPT and Anthropic Claude. While specific use cases were not detailed, the inclusion of these tools suggests their integration into content creation and refinement workflows.

Project Management Tools

2 mentions

A segment of reviewers, specifically 2 of 12, reported using various project management and collaboration tools in thei…

A segment of reviewers, specifically 2 of 12, reported using various project management and collaboration tools in their daily work. These tools ranged from task trackers like Yandex Tracker to visual collaboration platforms such as Miro, and data analytics tools like Mixpanel. The mentions suggest a need for structured workflows, team coordination, and performance monitoring, although detailed feedback on their effectiveness was not provided.

Website Platforms

2 mentions

Website platforms were also identified as regularly used software by 2 of 12 reviewers, indicating their importance for…

Website platforms were also identified as regularly used software by 2 of 12 reviewers, indicating their importance for online presence and digital content management. Specific platforms mentioned included content management systems like WordPress and marketing automation tools such as Constant Contact and Salesforce Marketing Cloud. The inclusion of these tools highlights their role in managing web content, engaging audiences, and supporting digital marketing initiatives.

Describe how you use Grammarly in your organization. What are the business problems the product addresses and what is the scope of your use case?

7 answered

Grammarly is primarily utilized by organizations to enhance the quality and professionalism of their written communications, addressing challenges related to grammar, spelling, and overall clarity. All 7 reviewers highlighted its utility in improving writing, with 6 of 7 reviewers also noting its positive impact on maintaining an appropriate tone and professionalism across various communications. The product's application spans a wide range of internal and external content, including emails, marketing materials, and policy documents, as reported by 6 of 7 reviewers. Furthermore, 3 of 7 reviewers specifically mentioned the beneficial integration of Grammarly's AI features for optimizing readability and refining tone, suggesting an evolving use case beyond basic proofreading. The consistent theme across reviews indicates that Grammarly serves as a critical tool for ensuring error-free, consistent, and professional messaging in diverse business contexts.

Writing Improvement

11 mentions

Reviewers consistently report that Grammarly significantly improves the quality of their written content by correcting…

Reviewers consistently report that Grammarly significantly improves the quality of their written content by correcting grammar, spelling, and offering vocabulary enhancements. All 7 reviewers cited the product's ability to refine text for various business applications, from internal documents to external marketing copy. This ensures communications are clear, concise, and free from errors that could undermine professionalism.

Tone and Professionalism

6 mentions

A significant majority of reviewers, 6 of 7, emphasized Grammarly's role in establishing and maintaining a consistent a…

A significant majority of reviewers, 6 of 7, emphasized Grammarly's role in establishing and maintaining a consistent and appropriate tone in their communications. This is particularly valued for client-facing messages and official documents, where professionalism and a specific voice are crucial. The tool helps users align their writing with organizational standards and avoid misinterpretations.

Scope of Use

6 mentions

The scope of Grammarly's application within organizations is broad, encompassing nearly all forms of written communicat…

The scope of Grammarly's application within organizations is broad, encompassing nearly all forms of written communication, as noted by 6 of 7 reviewers. Users integrate it into various platforms and for diverse content types, including emails, marketing materials, policy documents, job postings, and digital content like blog posts and newsletters. This widespread adoption across different departments like marketing, finance, and legal highlights its versatility.

AI Features

3 mentions

Reviewers appreciate the inclusion of Grammarly's AI tools, with 3 of 7 reviewers specifically mentioning their benefit…

Reviewers appreciate the inclusion of Grammarly's AI tools, with 3 of 7 reviewers specifically mentioning their benefits. These features extend beyond basic grammar checks, helping users to optimize readability, refine tone, and enhance clarity. The AI capabilities contribute to more polished and effective communication.

Please provide some detailed examples of areas where Grammarly has room for improvement.

7 answered

Reviewers frequently identified several areas where Grammarly could be improved, primarily concerning its user interface, the accuracy of its suggestions, and its handling of tone. A significant concern for five of seven reviewers was the disruptive nature of the user interface, with elements like hovering buttons and persistent highlights interfering with the writing process. Four of seven reviewers also expressed frustration with the accuracy and appropriateness of Grammarly's suggestions, noting instances where the tool misunderstood intent or provided contradictory advice. Furthermore, three of seven reviewers highlighted issues with how Grammarly manages tone and formality, often finding its suggestions too strict or direct, pushing for advanced language even in casual contexts. Less frequently, but still noted by three reviewers, were problems with integration and feature handling, particularly regarding resume reviews and the presentation of unavailable features. Performance and reliability issues, such as conflicts with other word processors and occasional timeouts, were mentioned by two of seven reviewers.

UI and Interface Annoyances

5 mentions

A majority of reviewers, five of seven, found Grammarly's user interface to be a source of frustration. Specific compla…

A majority of reviewers, five of seven, found Grammarly's user interface to be a source of frustration. Specific complaints included disruptive elements like hovering buttons and the persistent red highlighting of grammar issues, which users felt could obscure text or distract from writing. Some reviewers also found the overall interface less intuitive compared to other AI writing tools.

Suggestion Accuracy and Appropriateness

4 mentions

Four of seven reviewers reported issues with the accuracy and appropriateness of Grammarly's suggestions. Users noted t…

Four of seven reviewers reported issues with the accuracy and appropriateness of Grammarly's suggestions. Users noted that the tool sometimes provided contradictory advice or failed to grasp the intended meaning of a sentence, leading to suggestions that could alter the original intent. There were also observations that Grammarly could be overly strict, consistently recommending more advanced vocabulary even when simpler language was suitable.

Tone and Formality Issues

3 mentions

Three of seven reviewers pointed out challenges with Grammarly's ability to discern and apply appropriate tone and form…

Three of seven reviewers pointed out challenges with Grammarly's ability to discern and apply appropriate tone and formality. These users felt the tool often pushed for more formal or advanced language unnecessarily, even when a casual tone was desired. This led to suggestions that were perceived as too direct or lacking politeness for certain contexts.

Integration and Feature Handling

3 mentions

Issues with integration and how features are presented were raised by three of seven reviewers. Specific concerns inclu…

Issues with integration and how features are presented were raised by three of seven reviewers. Specific concerns included poor performance when reviewing resumes and a lack of integration with Applicant Tracking System (ATS) portals. Additionally, some reviewers found it unhelpful when unavailable premium features were still suggested as blurred options, creating a less streamlined user experience.

Performance and Reliability

2 mentions

Two of seven reviewers mentioned performance and reliability concerns. These included instances where Grammarly conflic…

Two of seven reviewers mentioned performance and reliability concerns. These included instances where Grammarly conflicted with other writing tools, such as Microsoft Word's own correction features. Reviewers also reported occasional timeouts, which can interrupt the writing workflow.

Please provide some detailed examples of things that Grammarly does particularly well.

7 answered

Reviewers consistently highlight Grammarly's effectiveness in enhancing written communication across multiple dimensions. The most frequently cited strength is its core functionality in identifying and correcting grammatical and spelling errors, a capability mentioned by all 7 reviewers. Beyond basic corrections, 6 of 7 reviewers also commend its ability to refine the tone and professionalism of writing, helping users project a more appropriate and polished image in their communications. Furthermore, the tool is noted for improving vocabulary and phrasing, with 4 of 7 reviewers appreciating its suggestions for alternate words and variations. This focus on clarity and conciseness is also a significant benefit, as 3 of 7 reviewers specifically noted its utility in simplifying written content and reducing word count for better comprehension, particularly for internal stakeholders.

Grammar and Spelling Checks

7 mentions

Grammarly is universally praised for its fundamental ability to detect and rectify grammar and spelling mistakes. All 7…

Grammarly is universally praised for its fundamental ability to detect and rectify grammar and spelling mistakes. All 7 reviewers noted this as a key strength, indicating that it effectively catches errors that might otherwise go unnoticed. This core functionality is seen as a primary reason for its utility in improving overall writing quality.

Tone and Professionalism

6 mentions

A significant majority of reviewers, 6 of 7, appreciate Grammarly's contribution to improving the tone and professional…

A significant majority of reviewers, 6 of 7, appreciate Grammarly's contribution to improving the tone and professionalism of their writing. The tool helps users craft more professional sentences and ensures that communication maintains an appropriate and effective tone of voice. This feature is valued for enhancing both the formal and human aspects of written interactions.

Word Choice and Phrasing

4 mentions

Grammarly is recognized by 4 of 7 reviewers for its capacity to enrich vocabulary and improve phrasing. Users find valu…

Grammarly is recognized by 4 of 7 reviewers for its capacity to enrich vocabulary and improve phrasing. Users find value in the suggestions for alternate words and variations, which helps them express ideas more precisely and effectively. This capability contributes to more sophisticated and impactful written communication.

Clarity and Conciseness

3 mentions

Reviewers highlight Grammarly's role in fostering clearer and more concise written communications. Three of 7 reviewers…

Reviewers highlight Grammarly's role in fostering clearer and more concise written communications. Three of 7 reviewers specifically mentioned that the tool provides suggestions to simplify text and reduce word count, which is particularly beneficial for making messages more understandable. This function is seen as instrumental in streamlining communication, especially for internal audiences.