It does what it's supposed to, very few bells and whistles (but you also don't pay for bells and whistles)
We use Grasshopper so that our 3 managers can communicate with their team of caregivers, each manager on their own phone, but using the …
Starting at $29 per month
View PricingOverview
What is Grasshopper?
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Call screening (36)10.0100%
- Message alerts (43)9.292%
- Answering rules (47)9.292%
- Mobile app for iOS (35)8.989%
Pricing
Solo
$29
On Premise
per month
Partner
$49
On Premise
per month
Small Business
$89
On Premise
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Grasshopper Tekla Live Link Beta Bridge Demo Pt1
YouTube
Grasshopper Generative Design Tutorial: Galapagos - Evolutionary Solving
YouTube
Demo Grasshopper Automatic Section Script for Rhino3d
YouTube
Rhino 6 Grasshopper - displaying realistic materials using Cycles
YouTube
Build a WUFI passive model in Grasshopper with Honeybee
YouTube
hyperbolic paraboloid via grasshopper
YouTube
Features
Return to navigation
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Grasshopper?
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
Key Features
Key Features
- Desktop + Mobile Apps
- Voicemail Transcription
- Simultaneous Call Handling
- Custom Greetings
- Reporting
- Business Texting
- VoIP/Wifi-Calling
- Virtual Fax
- Incoming Call Control
- Business Phone Number
- Call Forwarding
- Voicemail
- Extensions
- Call Transfer
- Instant Response
Grasshopper Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Video screen sharing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Grasshopper Video
What is Grasshopper?
Grasshopper Competitors
- Phone.com
- DialPad
- PhoneSpeak
Grasshopper Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | No |
Frequently Asked Questions
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
Phone.com are common alternatives for Grasshopper.
Reviewers rate Multi-level Interactive Voice Response (IVR) and User templates and Call screening highest, with a score of 10.
The most common users of Grasshopper are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(92)Attribute Ratings
Reviews
(1-25 of 42)Companies can't remove reviews or game the system. Here's why
May 12, 2021
It does what it's supposed to, very few bells and whistles (but you also don't pay for bells and whistles)
- Avochato and RingCentral
It came down to price and reliability. Even though it's not 100% perfect, it's significantly better than the other options we have tried.
We moved away from Grasshopper when we implemented an answering service that had an application which provided the same functions as grasshopper for calling and texting. We initially selected Grasshopper as our communication solution because our original answering service just handled incoming calls and did not have an app available to clients.
April 28, 2021
The easiest and most user friendly virtual phone system
Their mobile and desktop apps are so much easier to use and very user friendly. Customer service was very kind and helpful, too.
April 09, 2021
Like Having A Receptionist
I switched because Grasshopper was more reasonably priced and the functionality was better. It is also easier to use and the customer service is better. Overall, the experience with Grasshopper has been great. And I like how I can access my calls and voicemails on my android phone. It makes dealing with calls more timely.
April 07, 2021
Excellent PBX System for Cellular Users
Before using Grasshopper, we were only using personal cell phones. Giving out our numbers to all customers and visitors meant that they could call our cell phones even after business hours. Implementing Grasshopper allowed our organization to make it so that business calls only went to our cell phones during work hours.
October 22, 2019
Grasshopper is good for non-profits on the go
I haven’t used anything else.
September 30, 2019
Grasshopper is a go-to for your business
Grasshopper stacks up against the competition. With an easy to use portal, low cost, and multiple options to choose from, Grasshopper is a formal contender. We’ve used Grasshopper for the last few years with an amazing amount of success. There is no competition when it comes to low-cost phone providers.
I have not tested other systems. Grasshopper worked fine and it would have been a waste of time to explore others.
September 28, 2019
Grasshopper saved our grASS!
Price and functionality of Grasshopper was key in decision making.
September 28, 2019
Grasshopper is the only real option for small businesses.
Grasshopper fit my business needs at a much lower price than any of the alternatives.
September 28, 2019
Grass-hoppin' into new businesses successfully
Grasshopper was recommended and worked well enough that we haven't even thought about looking at any other service.
September 28, 2019
Grasshopper saves the day for our business
We selected Grasshopper because of its price and ease of use.
September 27, 2019
Grasshopper lets you take your 800 number with you anywhere!
What went into my decision making process was price, ease-of-use, being able to port or carry over my 800 number no matter what my physical location would be. How I came upon Grasshopper is because I moved from one office location to another and the business number I had for that original location was tied to that location and I could not take it with me.
September 27, 2019
Grasshopper helps our customers skip to the front of the line!
It was recommended by a trusted power partner so I did not need to evaluate others.
September 27, 2019
Great product, great price, great value
It stacks up very well against a traditional phone alternative. No hardware necessary, no complicated setup or training, it's perfect. I honestly did not compare to other internet based companies. They checked all of the boxes and came highly recommended from a colleague, so I just went with it.
September 27, 2019
Why I chose Grasshopper
When researching solutions, Grasshopper just seemed the most user-friendly and I could get running fast on it.
September 27, 2019
Grasshopper a great choice for any business!
Score 10 out of 10
Vetted Review
Verified User
Grasshopper is way easier to use and has a more polished product.
September 26, 2019
Hops Over The Competition!
The amount of features is unmatched by the other service I've used. It's not a fair comparison, however, I will say that the features work very well. I've never had a client complain, only compliments, so as far as I'm concerned. The price for the value is good.
September 26, 2019
Essential Business Tool
Score 10 out of 10
Vetted Review
Verified User
I have not needed to use any other product.
September 25, 2019
Grasshopper is a great virtual phone solution for small businesses with easy extensions, call screening, and personalized greetings
For some small businesses that want a virtual phone number, Skype might also be an option. We use Skype as well, but it is not a replacement for the features of Grasshopper. Skype can give you a virtual number, but it won't provide extensions, caller directory, complex forwarding options, call screening, and other features like Grasshopper does. We've been using Grasshopper for over 9 years now and see no reason to look for an alternative.
September 19, 2019
Don't Let It Get Away
Score 10 out of 10
Vetted Review
Verified User
Grasshopper is far easier to manage with more features at a better price.
September 19, 2019
Pros and cons of Grasshopper
Score 8 out of 10
Vetted Review
Verified User
Other systems just aren't as user-friendly.
September 19, 2019
We love Grasshopper!
For the money and features, Grasshopper wins hands down to other solutions we've used.
September 19, 2019
Jumps Over The Competition!
In all candor, we only considered an in-house solution and Grasshopper. We have all of the technical wherewithal to implement our own Grasshopper-like system. The deciding factor for us was maintenance. Had we done it ourselves, there would need to be at least two people (a primary and a backup) able to support the system in the event of a breakdown. That's not a full-time job by any stretch, but it's a distraction for those two people. And not the best use of their time, especially if there's an after-hours issue. The value we get from not needing to maintain the system ourselves is well worth it.
September 19, 2019
Good Grasshopper Experience
We have not used similar products.