Skip to main content
TrustRadius
Grasshopper

Grasshopper

Overview

What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and…

Read more

Learn from top reviewers

A basic but effective solution for in/outbound texting and calls

Rating: 7 out of 10
May 3, 2021
IncentivizedVetted ReviewVerified User
We used Grasshopper as the principal call out and in/out bound texting service for our law firm. This was the alternative to using our personal cell phones which was really no...
Continue reading
Reyes Julliana
Partner - Legal
Partner and Attorney
Bailey Reyes, PLLC
Grasshopper1 year of experience

The easiest and most user friendly virtual phone system

Rating: 9 out of 10
April 28, 2021
IncentivizedVetted ReviewVerified User
Grasshopper is a great way to manage calls coming in. You can set up extensions for different departments, say sales, billing, and tech support. After working with a client, i...
Continue reading
Sanjit Mandal
Strategist - Professional Services
Digital Marketing Strategist
California SEO Professionals
Grasshopper2 years of experience

Like Having A Receptionist

Rating: 10 out of 10
April 9, 2021
IncentivizedVetted ReviewVerified User
Grasshopper is being used throughout the organization. I use it to provide a professional phone number as well as identify why someone is calling based on the extension they s...
Continue reading
Diane Helbig
Consultant - Other
Business Advisor
Seize This Day
Grasshopper4 years of experience

Excellent PBX System for Cellular Users

Rating: 10 out of 10
April 7, 2021
IncentivizedVetted ReviewVerified User
The whole organization utilizes Grasshopper, and it allows us to use our cellphones with a professional look to the business without revealing our personal numbers to the publ...
Continue reading
Scott Banks
Administrator - Corporate
Memebership & Events Coordinator
Historic Organ Restoration Committee, Inc
Grasshopper4 years of experience

Great product, great price, great value

Rating: 10 out of 10
September 27, 2019
IncentivizedVetted ReviewVerified User
Used for the entire organization, it addresses the problem of many remote workers who are still expected to have an office number. This way we also do not have to have a LAN l...
Continue reading
David Renberg
Partner - Corporate
Broker/Owner
Foundation Realty
Grasshopper2 years of experience
Log in with LinkedIn to see content from your network

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Solo

$29

On Premise
per month

Partner

$49

On Premise
per month

Small Business

$89

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

Grasshopper Tekla Live Link Beta Bridge Demo Pt1

YouTube

Grasshopper Generative Design Tutorial: Galapagos - Evolutionary Solving

YouTube

Demo Grasshopper Automatic Section Script for Rhino3d

YouTube

Rhino 6 Grasshopper - displaying realistic materials using Cycles

YouTube

Build a WUFI passive model in Grasshopper with Honeybee

YouTube

hyperbolic paraboloid via grasshopper

YouTube
View more demos
Return to navigation

Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

9.7
Avg 8.0

Call Management

Customized phone system settings

9.6
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

7.9
Avg 8.0

Mobile apps

Apps are compatible with mobile devices.

8.9
Avg 8.0
Return to navigation

Product Details

What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Key Features
  • Desktop + Mobile Apps
  • Voicemail Transcription
  • Simultaneous Call Handling
  • Custom Greetings
  • Reporting
  • Business Texting
  • VoIP/Wifi-Calling
  • Virtual Fax
  • Incoming Call Control
  • Business Phone Number
  • Call Forwarding
  • Voicemail
  • Extensions
  • Call Transfer
  • Instant Response

Grasshopper Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Video screen sharing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Grasshopper Video

What is Grasshopper?

Grasshopper Competitors

Grasshopper Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Phone.com are common alternatives for Grasshopper.

Reviewers rate Multi-level Interactive Voice Response (IVR) and User templates and Call screening highest, with a score of 10.

The most common users of Grasshopper are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-5 of 56)

A basic but effective solution for in/outbound texting and calls

Rating: 7 out of 10
Incentivized
May 03, 2021
RJ
Reyes Julliana
Partner and Attorney
Bailey Reyes, PLLC (Law Practice, 1-10 employees)
Vetted Review
Verified User
Grasshopper
1 year of experience
Likelihood to Recommend
Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.

The easiest and most user friendly virtual phone system

Rating: 9 out of 10
Incentivized
April 28, 2021
SM
Sanjit Mandal
Digital Marketing Strategist
California SEO Professionals (Marketing and Advertising, 1-10 employees)
Vetted Review
Verified User
Grasshopper
2 years of experience
View profile
Likelihood to Recommend
Grasshopper is great for small businesses, startups, e-commerce businesses--anyone getting their business started and needing something very functional and effective to manage communications. You can get a new number from them--vanity, toll-free numbers too. And when you want to take a day off and go on vacation, they have a cool vacation mode feature (I think it's just muting or send calls directly to voicemail).

Like Having A Receptionist

Rating: 10 out of 10
Incentivized
April 09, 2021
DH
Diane Helbig
Business Advisor
Seize This Day (Management Consulting, 1-10 employees)
Vetted Review
Verified User
Grasshopper
4 years of experience
View profile
Likelihood to Recommend
I think Grasshopper is great for small businesses/solopreneurs who want a business number outside of their cell number, and who want a more professional voicemail system. It is probably less appropriate for a business that wants their phone to be answered by a live person.

Excellent PBX System for Cellular Users

Rating: 10 out of 10
Incentivized
April 07, 2021
SB
Scott Banks
Memebership & Events Coordinator
Historic Organ Restoration Committee, Inc (Non-profit Organization Management, 1-10 employees)
Vetted Review
Verified User
Grasshopper
4 years of experience
Likelihood to Recommend
Suited for smaller organizations without the ability to afford a full VoIP system or PBX. Grasshopper works well for nonprofits where employees and board members may not have a formal office set up and utilize cell phones as opposed to landline systems. Great for informational call trees about your organization, as well.

Great product, great price, great value

Rating: 10 out of 10
Incentivized
September 27, 2019
DR
David Renberg
Broker/Owner
Foundation Realty (Real Estate, 1-10 employees)
Vetted Review
Verified User
Grasshopper
2 years of experience
View profile
Likelihood to Recommend
Seems like it is perfectly suited for ANY small to medium business. I can imagine that a business would outgrow the system eventually, but probably around 75-100 employees? Great system for offices that are not managed full time, companies with remote workers, budget conscience start ups, anyone with a need for a registered office line.
Return to navigation