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Grasshopper

Grasshopper

Overview

What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and…

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Learn from top reviewers

A basic but effective solution for in/outbound texting and calls

Rating: 7 out of 10
May 3, 2021
IncentivizedVetted ReviewVerified User
We used Grasshopper as the principal call out and in/out bound texting service for our law firm. This was the alternative to using our personal cell phones which was really no...
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Reyes Julliana
Partner - Legal
Partner and Attorney
Bailey Reyes, PLLC
Grasshopper1 year of experience

The easiest and most user friendly virtual phone system

Rating: 9 out of 10
April 28, 2021
IncentivizedVetted ReviewVerified User
Grasshopper is a great way to manage calls coming in. You can set up extensions for different departments, say sales, billing, and tech support. After working with a client, i...
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Sanjit Mandal
Strategist - Professional Services
Digital Marketing Strategist
California SEO Professionals
Grasshopper2 years of experience

Like Having A Receptionist

Rating: 10 out of 10
April 9, 2021
IncentivizedVetted ReviewVerified User
Grasshopper is being used throughout the organization. I use it to provide a professional phone number as well as identify why someone is calling based on the extension they s...
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Diane Helbig
Consultant - Other
Business Advisor
Seize This Day
Grasshopper4 years of experience

Excellent PBX System for Cellular Users

Rating: 10 out of 10
April 7, 2021
IncentivizedVetted ReviewVerified User
The whole organization utilizes Grasshopper, and it allows us to use our cellphones with a professional look to the business without revealing our personal numbers to the publ...
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Scott Banks
Administrator - Corporate
Memebership & Events Coordinator
Historic Organ Restoration Committee, Inc
Grasshopper4 years of experience

Great product, great price, great value

Rating: 10 out of 10
September 27, 2019
IncentivizedVetted ReviewVerified User
Used for the entire organization, it addresses the problem of many remote workers who are still expected to have an office number. This way we also do not have to have a LAN l...
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David Renberg
Partner - Corporate
Broker/Owner
Foundation Realty
Grasshopper2 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Solo

$29

On Premise
per month

Partner

$49

On Premise
per month

Small Business

$89

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Grasshopper Tekla Live Link Beta Bridge Demo Pt1

YouTube

Grasshopper Generative Design Tutorial: Galapagos - Evolutionary Solving

YouTube

Demo Grasshopper Automatic Section Script for Rhino3d

YouTube

Rhino 6 Grasshopper - displaying realistic materials using Cycles

YouTube

Build a WUFI passive model in Grasshopper with Honeybee

YouTube

hyperbolic paraboloid via grasshopper

YouTube
View more demos
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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

9.7
Avg 8.0

Call Management

Customized phone system settings

9.6
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

7.9
Avg 8.0

Mobile apps

Apps are compatible with mobile devices.

8.9
Avg 8.0
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Product Details

What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Key Features
  • Desktop + Mobile Apps
  • Voicemail Transcription
  • Simultaneous Call Handling
  • Custom Greetings
  • Reporting
  • Business Texting
  • VoIP/Wifi-Calling
  • Virtual Fax
  • Incoming Call Control
  • Business Phone Number
  • Call Forwarding
  • Voicemail
  • Extensions
  • Call Transfer
  • Instant Response

Grasshopper Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Video screen sharing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Grasshopper Video

What is Grasshopper?

Grasshopper Competitors

Grasshopper Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Phone.com are common alternatives for Grasshopper.

Reviewers rate Multi-level Interactive Voice Response (IVR) and User templates and Call screening highest, with a score of 10.

The most common users of Grasshopper are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 56)

Like Having A Receptionist

Rating: 10 out of 10
Incentivized
April 09, 2021
DH
Diane Helbig
Business Advisor
Seize This Day (Management Consulting, 1-10 employees)
Vetted Review
Verified User
Grasshopper
4 years of experience
View profile
Pros
  • Answers my business phone for me.
  • Provides the opportunity to have a welcome greeting, extensions.
  • Takes voicemail messages for me.
Cons
  • It would be nice to be able to see who is calling. Right now the call shows up as my Grasshopper number.
  • Better set up of number of rings before going to voicemail. Seems I struggle with setting up the phone to ring on my cell long enough to determine if I should answer it.

Excellent PBX System for Cellular Users

Rating: 10 out of 10
Incentivized
April 07, 2021
SB
Scott Banks
Memebership & Events Coordinator
Historic Organ Restoration Committee, Inc (Non-profit Organization Management, 1-10 employees)
Vetted Review
Verified User
Grasshopper
4 years of experience
Pros
  • Ease of management of utility
  • Ease of implementation
  • Appearance of professionalism to first-time callers
Cons
  • Tax exemption could be made easier

Great product, great price, great value

Rating: 10 out of 10
Incentivized
September 27, 2019
DR
David Renberg
Broker/Owner
Foundation Realty (Real Estate, 1-10 employees)
Vetted Review
Verified User
Grasshopper
2 years of experience
View profile
Pros
  • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
  • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
  • The cost is very reasonable for the value added to our company.
Cons
  • I do not care for the distinction between department extensions (with 1-digit extensions) and employee extensions (3 digit extensions). We have 8 who use extensions, but there is not functionality to make each of them a 1 digit extension.
  • I would love to see a revolving extension. For example, we have "for the next available agent, please press 0". The system proceeds to call each of the assigned numbers in order. I would love for the order to automatically rotate that way the same person is not called first every time.
  • The app could be more use-friendly.
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