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Grasshopper

Grasshopper

Overview

What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and…

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Recent Reviews

Life Save!

10 out of 10
September 28, 2019
Grasshopper has been a lifesaver for several of our companies. During repeated power outages, we were immediately able to reroute calls to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Call screening (36)
    10.0
    100%
  • Message alerts (43)
    9.2
    92%
  • Answering rules (47)
    9.2
    92%
  • Mobile app for iOS (35)
    8.9
    89%
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Pricing

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Solo

$29

On Premise
per month

Partner

$49

On Premise
per month

Small Business

$89

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Grasshopper Tekla Live Link Beta Bridge Demo Pt1

YouTube

Grasshopper Generative Design Tutorial: Galapagos - Evolutionary Solving

YouTube

Demo Grasshopper Automatic Section Script for Rhino3d

YouTube

Rhino 6 Grasshopper - displaying realistic materials using Cycles

YouTube

Build a WUFI passive model in Grasshopper with Honeybee

YouTube

hyperbolic paraboloid via grasshopper

YouTube
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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

9.7
Avg 8.2

Call Management

Customized phone system settings

9.6
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

7.9
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

8.9
Avg 8.3
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Product Details

What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Key Features
  • Desktop + Mobile Apps
  • Voicemail Transcription
  • Simultaneous Call Handling
  • Custom Greetings
  • Reporting
  • Business Texting
  • VoIP/Wifi-Calling
  • Virtual Fax
  • Incoming Call Control
  • Business Phone Number
  • Call Forwarding
  • Voicemail
  • Extensions
  • Call Transfer
  • Instant Response

Grasshopper Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing
  • Supported: Video screen sharing
  • Supported: Instant messaging

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Grasshopper Video

What is Grasshopper?

Grasshopper Competitors

Grasshopper Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Phone.com are common alternatives for Grasshopper.

Reviewers rate Multi-level Interactive Voice Response (IVR) and User templates and Call screening highest, with a score of 10.

The most common users of Grasshopper are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(92)

Attribute Ratings

Reviews

(1-25 of 42)
Companies can't remove reviews or game the system. Here's why
April 09, 2021

Like Having A Receptionist

Diane Helbig | TrustRadius Reviewer
Diane Helbig
Business Advisor
Seize This Day (Management Consulting, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
September 30, 2019

Grasshopper is a go-to for your business

Verified User
Administrator in Social Media
Education Management Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Support at Grasshopper is the reason I continue to integrate the calls with my nonprofit. A satisfying customer service experience paired with unparalleled service and cost is the reason we keep coming back. Phone service is simple yet an integral part of what most if not all small businesses need to succeed.
September 28, 2019

Great VoIP alternative to landlines

VS
Valentine Silva
General Partner
Silva’s Landscaping Company (Construction, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I’ve only had to reach out to customer service 2 times. Both times I was able to speak to someone quickly and address my issues. The resolution each time was prompt and user error. This was really one of the main reasons I decided to maintain this system, the customer service has been great.
September 27, 2019

Great product, great price, great value

David Renberg | TrustRadius Reviewer
David Renberg
Broker/Owner
Foundation Realty (Real Estate, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I haven't had to use the customer support that I can remember, which is a good thing! The online interface is very easy to use and manage. I am the only one who uses and had to learn the interface online, and the rest of my employees just reap the benefits.
September 25, 2019

Grasshopper is a great virtual phone solution for small businesses with easy extensions, call screening, and personalized greetings

Bryan McAnulty | TrustRadius Reviewer
Bryan McAnulty
Product Director
Velora Studios (Design, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
We haven't needed to interact with support much, but when we did the service was good. In our opinion this kind of product shouldn't require much interaction with customer support, so the fact that we haven't had to contact support much is a great thing.
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