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Greenhouse

Greenhouse

Overview

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

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Recent Reviews

TrustRadius Insights

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and …
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Very easy to user

9 out of 10
May 04, 2023
Incentivized
Internal jobs and mobility is the primary use here. We use this software to post internal job positions and manage applications. I have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (130)
    8.6
    86%
  • Notifications and Alerts (126)
    8.0
    80%
  • Resume Management (126)
    8.0
    80%
  • Collaboration (123)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.greenhouse.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 8.0
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Product Details

What is Greenhouse?

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like Allbirds, Betterment, ClassPass and DocuSign, who use Greenhouse's intelligence to optimize all aspects of their hiring and onboarding.

Their suite of software and services helps companies to:

Greenhouse Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Greenhouse Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Greenhouse Videos

More than an ATS, Greenhouse helps businesses deliver measurable hiring results so they can build, grow and win.
Greenhouse Recruiting helps companies source and nurture the right candidates, set up an equitable hiring process, and get robust hiring data and reports.

Greenhouse Integrations

Greenhouse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesArgentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Viet Nam, Virgin Islands (British), Zimbabwe
Supported LanguagesEnglish, German, Spanish, French, Italian, Portuguese

Frequently Asked Questions

Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Lever, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Greenhouse.

Reviewers rate Customized Application Form and Applicant Tracking highest, with a score of 8.6.

The most common users of Greenhouse are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(338)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Greenhouse is a popular applicant tracking system, used by organizations to manage the recruitment process, track candidates, and streamline hiring efforts. Users have found Greenhouse helpful in managing referrals, applicants, interviews, and new hires. The software allows for collaboration among team members during the interview process and facilitates employment decision-making. While some users have experienced issues with reporting, zoom administration, and form management, overall they find the workflows logical. Greenhouse is widely used to manage job openings and handle all aspects of recruitment, including internal job movement and candidate recommendations. It provides a synchronized experience for potential candidates and helps internal employees track candidates' journeys. The platform serves as a communication hub during the hiring process, allowing different departments to interact. Integration with Google and the availability of an Open API make communication and customization easier for users. Greenhouse is relied upon to publish job opportunities, manage candidates, schedule interviews, compare impressions, and extend offers. The software helps progress candidates through hiring stages and provides easy accessibility for interviews, hiring managers, and stakeholders. Users appreciate the software's ability to aggregate candidate information from various sources, share open jobs, review resumes, add referrals, and enable interviewers to view questions and leave notes. Some users find the website navigation challenging and suggest improvements to enhance user-friendliness. Overall, Greenhouse is regarded as a comprehensive ATS that optimizes the recruiting process by providing a centralized platform for candidate management, streamlining workflows, increasing transparency, and making data-driven hiring decisions.

Efficient Interview Management: Users have found Greenhouse's interview management feature to be helpful for efficient and timely communication with candidates, hiring managers, and interviewers. This feature streamlines the hiring process and ensures alignment among stakeholders.

Seamless Integration: Many users appreciate the seamless integration of Greenhouse with other hiring tools. By eliminating the need for manual data entry and providing easy access to necessary information, this integration improves efficiency in the recruitment process.

Valuable Data Insights: Users highlight the valuable data insights and process improvement opportunities provided by Greenhouse's analytics and reporting capabilities. These features enable data-driven decision-making and optimize recruiting efforts.

Confusing and non-intuitive user interface: Users have expressed frustration with the confusing and non-intuitive user interface of Greenhouse, making it difficult to navigate and find features. Several reviewers have mentioned that they struggled to understand how to use the platform effectively.

Limited reporting features: Some users have found the reporting features in Greenhouse to be limited and not customizable. They have mentioned that there is a lack of ability to create custom reports and access all necessary data. This has been a point of dissatisfaction for several customers who require more advanced filtering functions and better metrics.

Difficulties with setup process: Users have encountered difficulties with the setup process in Greenhouse, finding it time-consuming and complicated. A number of reviewers have expressed frustration with the implementation process, mentioning poor support during and after implementation. This has made it challenging for them to fully utilize the system's capabilities.

Based on user reviews, here are three common recommendations for Greenhouse:

  1. Users highly recommend becoming familiar with Greenhouse from various perspectives and mapping out potential workflows before implementing it. It is also suggested to conduct research on interview questions beforehand and be prepared for the setup and customization process. Users also advise consolidating applications from other websites into Greenhouse.

  2. Greenhouse is highly recommended for recruitment purposes. Users suggest utilizing its customer support for assistance and taking advantage of its features for teams that are hiring quickly, as well as for scheduling and communication. It is advisable to try Greenhouse on a trial basis first and explore its extensive integrations list.

  3. It is important to ensure that the entire team understands the process on Greenhouse and fully adapts to it before going live. Users highly recommend utilizing all of Greenhouse's features such as job postings, scorecards, and background check integration. They highlight Greenhouse as a user-friendly ATS that streamlines recruiting and provides a great candidate experience.

While users generally have high praise for Greenhouse, they also suggest comparing company needs with other ATS options and demoing all available products before making a final decision.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Susie Rust | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse as our data repository for candidates but also for our entire interview process with hiring managers. We ask them to use scorecards in Greenhouse, which are standardized for all interviewers, to best capture the interview feedback. It is easy to move candidates through the pipeline in Greenhouse, from the initial application review to the offer stage.
  • Enabling us to create our own stages of interviewing.
  • Customizable scorecards.
  • Outlook365 integration.
  • Tutorials for everyone recognizing time constraints.
  • More options for customizable fields.
  • Adding a feature where candidates can upload a video of themselves.
  • Dashboard should have more features.
For organizations that want to streamline their hiring process and integrated with LinkedIn, and other career sites. Excellent parsing and data capture, better than most. Great integration with the company Outlook 365 for enhanced scheduling.
Recruiting / ATS (15)
76%
7.6
Job Requisition Management
100%
10.0
Company Website Posting
100%
10.0
Publish to Social Media
50%
5.0
Job Search Site Posting
80%
8.0
Customized Application Form
20%
2.0
Resume Management
90%
9.0
Duplicate Candidate Prevention
20%
2.0
Candidate Search
50%
5.0
Applicant Tracking
90%
9.0
Collaboration
90%
9.0
Task Creation and Delegation
90%
9.0
Email Templates
90%
9.0
User Permissions
90%
9.0
Notifications and Alerts
90%
9.0
Reporting
90%
9.0
  • Definite decreased time to hire as we can get scheduling completed much faster and seamlessly through GH.
  • Able to better communicate with candidates applying and responding to each and everyone.
  • Greater collaboration between hiring managers and recruiters in interview process.
I feel Greenhouse has stepped up in the past few years- your training tutorials and UX interfaces are much better. Integrations as well with external applications and platforms.
Better interface, customer support, modification capabilities in the application.
75
Operations, Engagement Managers, Cultural Strategists, C- Level
5
we have an IT helpdesk knowledgable. we also have other recruiters in our holding company network that are versed and help out.
  • streaming interviewing process
  • data capture of candidates
  • data capture of interview feedback
  • scorecards and customizable features
  • we have been able to cross search roles and tag hiring managers on other not assigned roles to look at a candidate
  • trying to have better user experienced scorecards
  • implementing structural interviews
  • we would like to implement a video interview feature where candidates can record themselves
  • we want to better integrate our microsoft 365 with greenhouse across all departments
we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc.
Yes
icims- too bulky and sterile
  • Product Features
  • Product Usability
  • Prior Experience with the Product
product usability- a platform that was streamlined and not too boggled down - not too many bells and whistles.
nothing to change
Monika Ganeva | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Greenhouse as an external and internal applicant tracking system. The tool is primarily used by our Recruiting team as well as Hiring Managers during the interview process. We are heavy users of the score cards functionality which is very customizable and robust. Last year we also launched the Diversity and Inclusion features.
  • Score cards- very customizable and provide ability to track more tangible and objective feedback
  • Customizable offer templates- allows you to store many different offer templates that you can pick from
  • Branded look and feel
  • Customizable security roles
  • Integrations/API- very limited integration capabilities due to inability to store a lot of demographic information about the job that can then be passed to an HRIS with minimal manual data entry. HR still has to key in a lot of job demographic details about new hires. It would be great if Greenhouse was able to store more of this data and pass it on to other systems via integrations.
  • Custom Reporting- our teams are often unable to report on certain data in a way needed at the company level for analysis and this leads to having to dump data into a BI tool so we can report on it in the specific way we need to.
Greenhouse works best for companies using Job Management where one Job Req. can be used to fill multiple open positions, but job demographics are not used to differentiate between these positions. If you are using Position Management where each open position represents a separate Job Req. and headcount, the lack of robust reporting and integrations may become a hurdle in achieving maximum automation during system integrations, mainly with an HRIS.
Recruiting / ATS (15)
86%
8.6
Job Requisition Management
60%
6.0
Company Website Posting
90%
9.0
Publish to Social Media
100%
10.0
Job Search Site Posting
80%
8.0
Customized Application Form
100%
10.0
Resume Management
90%
9.0
Duplicate Candidate Prevention
70%
7.0
Candidate Search
80%
8.0
Applicant Tracking
100%
10.0
Collaboration
100%
10.0
Task Creation and Delegation
100%
10.0
Email Templates
100%
10.0
User Permissions
60%
6.0
Notifications and Alerts
100%
10.0
Reporting
60%
6.0
  • Employee Referrals- we use Greenhouse to administer our Employee Referral program.
  • Internal Job Postings - we leverage the internal job boards capabilities in addition to post[ing] jobs only available internally.
  • Score Cards - a great way to track objective evaluations and metrics for candidates in the running.
Great user interface, ease of use, administrative capabilities. Also amazing functionality with the score cards. The only thing lacking is delivered capabilities to track more robust job characteristics for the Requisition as well as employee/manager profiles.
I can compare against Workday and Oracle. I like Greenhouse's ease of use and simplicity, but from an analytics, reporting and automation standpoint, Workday is far superior.
1600
Recruiting, employees (for submitting referrals and participating in interviews), Hiring Managers from all business functions.
2
A couple of highly technical people who support system configuration and integrations and Recruiting Ops Leads who govern process and system usage.
  • Score Cards
  • Employee Referrals
  • Diversity and Inclusion Features
  • Submitting Employee Referrals
  • Score Cards
  • Offer Approvals
  • We would like to report on New Headcount vs replacements
  • Increased usage of D&I module
We recently completed review of similar products and did not find anything better.
No
  • Price
  • Product Features
  • Product Usability
The system functionality needs to fit our internal business requirements.
We wouldn't
  • Implemented in-house
Change management was minimal
we rolled out functionality slowly and not all at once, this helps not to overwhelm people at once.
  • Tracking headcount corresponding to the Open Job Requisitions
  • security access set up
I think we could have used more delivered functionality and less customized which now results in more maintenance
Very responsive, friendly and highly respect partnership.
no
We wanted to explore the D&I reporting capabilities as well as opportunities to build custom reports on this data. The Greenhouse team was very responsive and helpful with setting expectations, providing us with options and expanding our knowledge on the system's capabilities.
  • creating and completing score cards
  • toggle between score card notes and candidate resume
  • view score card ratings from other interviewers on the panel.
  • reporting on certain job characteristics of new hires/job reqs
  • reporting on headcount vs Job Reqs (no position management concept)
  • Build custom reports
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Greenhouse in all HR recruiting efforts including candidate screening, tracking, interviewing and hiring. Greenhouse is a great, centralized place for everyone on a hiring team to access candidate information, record notes, score candidates and more. We're also able to immediately submit whether or not candidates should be pushed through to the next stage of the hiring process. Additionally, we're able to track referrals for our own internal referral reward program.
  • Usability
  • Tracking
  • Information inclusion
  • Customizability
  • Conference/video set up
Greenhouse is excellent for a collaborative, involved HR recruiting process. Our organization is still less than 200 people, so I'm not sure how it would work for larger enterprises.
Recruiting / ATS (15)
73.33333333333333%
7.3
Job Requisition Management
100%
10.0
Company Website Posting
100%
10.0
Publish to Social Media
N/A
N/A
Job Search Site Posting
100%
10.0
Customized Application Form
100%
10.0
Resume Management
100%
10.0
Duplicate Candidate Prevention
N/A
N/A
Candidate Search
100%
10.0
Applicant Tracking
100%
10.0
Collaboration
100%
10.0
Task Creation and Delegation
100%
10.0
Email Templates
N/A
N/A
User Permissions
100%
10.0
Notifications and Alerts
100%
10.0
Reporting
N/A
N/A
  • Better hiring processes
  • Simpler collaboration on hiring
  • Easier candidate review
Greenhouse is straight forward and simple, and consolidates all information for candidates in a simple place.
N/A
HR, marketing, sales, engineering -- everyone who plays some role in hiring.
10
Truthfully not sure here, we usually turn to our HR reps in there is a problem accessing or using Greenhouse as intended
  • Hiring
  • Resume Review
  • Candidate Review
  • easy collaboration for hiring
  • Sharing feedback on potential hires across teams
I think Greenhouse is an effective, easy way to interview and score recruits -- especially as our organization grows in size.
Not Sure
I wasn't a decision maker in bringing Greenhouse into our organization.
N/A -- I wasn't involved in the selection process
  • Don't know
  • N/A
N/A, I wasn't involved with implementation
It's easy to find the information you need in the FAQs!
Again not sure here, I'm not a decision maker in the tech
N/A
  • Resume review
  • Candidate scorecards
  • Reviewing HR and onboarding tasks
  • N/A
Yes, but I don't use it
February 03, 2016

Best ATS I have ever used

Jonathan Baird | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Greenhouse is used across the business globally to manage the Talent Acquisition workflow from end to end.
  • User focused - very intuitive to use, both for recruiters and Hiring Managers
  • Customised workflow for every job - allows us to tailor that to each department/roles needs
  • Straightforward implementation - was up and running with the tool very quickly
  • Excellent customer support - queries answered almost immediately through a live chat function built into every page.
  • Improved integration with jobboards/mass posting tools
Good for recruitment, manages that workflow well.
Recruiting / ATS (14)
81.42857142857142%
8.1
Job Requisition Management
100%
10.0
Company Website Posting
100%
10.0
Publish to Social Media
50%
5.0
Customized Application Form
100%
10.0
Resume Management
100%
10.0
Duplicate Candidate Prevention
50%
5.0
Candidate Search
70%
7.0
Applicant Tracking
100%
10.0
Collaboration
90%
9.0
Task Creation and Delegation
90%
9.0
Email Templates
90%
9.0
User Permissions
60%
6.0
Notifications and Alerts
90%
9.0
Reporting
50%
5.0
  • Reduced time-to-hire by ~10 days on average since implementation
  • Reduced complaints about system from managers
Moved from Jobvite to Greenhouse - significant improvements.
Customer service is leaps and bounds better.
User interface is much better.
Task management is clearer - the product dashboard is a major improvement over Jobvite.
500
All functions
Primarily used by recruitment to manage workflow.
Used by hiring managers in all departments.
used by all employees to manage referrals.
1
Basic Technical skills - understanding of recruitment processes
  • Recruitment
  • not really any
  • Additional reporting - using API
Best tool I have used for this purpose
Yes
Jobvite - poor customer service, difficult to administer, poor workflow visability
  • Price
  • Product Features
  • Product Usability
Usability - major improvement over previous tools used
would not
very good, helpful, rapid response
Yes
Yes
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