Greenhouse

Greenhouse Reviews

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Ratings and Reviews
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Glenn Burnside | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Support can sometimes lag a few days, and usually is answered with stock knowledge base answers and we usually have to go two rounds of requests before getting to a clear answer to our questions.
October 23, 2019

Greenhouse gets an A

Brittany Martin, PHRca | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I haven't actually needed to use support for Greenhouse which is a good sign. I have nothing negative to say abut Greenhouses support team, but also have nothing positive to say since I haven't needed them. I'm not entirely sure how helpful this is, but I don't have a relevant opinion.
January 24, 2020

Greenhouse is just fine.

Score 7 out of 10
Vetted Review
Verified User
Review Source
I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I haven't had to call support or use many of their support docs myself but colleagues that I have talked to about this topic say that the support team is super helpful and the docs provide what is needed in order to solve all of your own problems with the software.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I've never even had to speak to support because Greenhouse is so easy to access. I have accessed their help center though if I have the odd question, and it's very easy to navigate and understand. Nearly any question that you have or will have can be answered without having to speak to a support representative which is really nice and helpful.

Greenhouse Scorecard Summary

Feature Scorecard Summary

Recruiting / ATS (15)
84%
8.4
Job Requisition Management (66)
84%
8.4
Company Website Posting (70)
86%
8.6
Publish to Social Media (60)
81%
8.1
Job Search Site Posting (66)
85%
8.5
Customized Application Form (63)
88%
8.8
Resume Management (70)
81%
8.1
Duplicate Candidate Prevention (58)
78%
7.8
Candidate Search (56)
85%
8.5
Applicant Tracking (73)
91%
9.1
Collaboration (69)
88%
8.8
Task Creation and Delegation (55)
82%
8.2
Email Templates (59)
82%
8.2
User Permissions (63)
85%
8.5
Notifications and Alerts (72)
83%
8.3
Reporting (58)
74%
7.4

What is Greenhouse?

Greenhouse is a hiring software company that boasts a support team impassioned by their mission, and a fast growing hiring platform with thousands of companies like DoorDash, Dropbox and Wayfair, that use Greenhouse's guidance to design and automate all aspects of hiring.

The vendor states that with their suite of software and services, a company can:

Greenhouse Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Greenhouse Screenshots

Greenhouse Videos

When companies get hiring right, everyone wins. We give businesses what they need to be great at hiring – not just a single piece of technology or point in the process. More than an ATS, we help businesses deliver measurable hiring results so they can build, grow and win.
With Greenhouse Recruiting, your company can source and nurture the right candidates, set up an equitable hiring process, get robust hiring data and reports, scale to the size of your business and more

Greenhouse Downloadables

Greenhouse Integrations

Greenhouse Competitors

Greenhouse Pricing

Greenhouse Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesArgentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Viet Nam, Virgin Islands (British), Zimbabwe
Supported LanguagesEnglish, German, Spanish, French, Italian, Portuguese

Frequently Asked Questions

What is Greenhouse?

Greenhouse is an applicant tracking and hiring tool. Greenhouse features automated workflow, recruitment analytics, CRM, and onboarding. It is scaled for mid-sized to large companies and enterprises.

What is Greenhouse's best feature?

Reviewers rate Applicant Tracking highest, with a score of 9.1.

Who uses Greenhouse?

The most common users of Greenhouse are from Mid-size Companies and the Computer Software industry.