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Overview

What is GreenRope?

GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.

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Recent Reviews

TrustRadius Insights

GreenRope is a versatile Customer Relationship Management system that offers a wide range of features to address various business needs. …
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Popular Features

View all 31 features
  • Customer data management / contact management (13)
    9.6
    96%
  • Email marketing (13)
    9.6
    96%
  • Task management (13)
    9.6
    96%
  • Custom fields (13)
    9.2
    92%
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Pricing

View all pricing

Starter

$149

Cloud
Per Month [Unlimited Users]

Prime

$199

Cloud
Per Month [Unlimited Users]

Pro

$249

Cloud
Per Month [Unlimited Users]

Entry-level set up fee?

  • $399 Per Account
    Required
For the latest information on pricing, visithttp://www.greenrope.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Greeenrope SoPops Demo v1

YouTube

GreenRope - Salesforce Plugin Demo

YouTube
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.4
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

9.7
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

9.2
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

9.7
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

8.9
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

9
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

9.2
Avg 7.2

Platform

7.8
Avg 7.5
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Product Details

What is GreenRope?

GreenRope aims to be a one-stop shop for sales, marketing, and operations. GreenRope includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.

GreenRope's CRM aims to help business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so the business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.

GreenRope Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Quote & order management
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Call center management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Social CRM Features

  • Supported: Social data
  • Supported: Social engagement

Integrations with 3rd-party Software Features

  • Supported: Marketing automation
  • Supported: Compensation management

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Event Management
  • Supported: Predictive Analytics
  • Supported: A/B Testing
  • Supported: Website Builder
  • Supported: Calendar Booking
  • Supported: Website & Analytics
  • Supported: Social Network Marketing
  • Supported: Project Managment
  • Supported: SMS Marketing
  • Supported: Surveys
  • Supported: Lead Capture Forms
  • Supported: Wiki
  • Supported: Learning Management System
  • Supported: eCommerce
  • Supported: Tracking & Statistics

GreenRope Screenshots

Screenshot of GreenRope DashboardScreenshot of Drag-and-Drop Customer JourneyScreenshot of Drag-and-Drop Email EasyBuilderScreenshot of Contact Record with custom user-defined data fieldsScreenshot of Workflow ManagementScreenshot of Opportunities TrackingScreenshot of Automation Manager

GreenRope Integrations

GreenRope Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesInternationally Supported
Supported LanguagesEnglish, British English, Spanish, French, German, Norwegian, Swedish, Danish, Finnish, Icelandic, Portuguese, Italian, Dutch, Slovenian, Polish, Czech, Russian, Ukrainian, Hebrew, Farsi, Arabic, Chinese, Japanese, Korean, Thai, Vietnamese, Hindi, Turkish, Hungarian

Frequently Asked Questions

GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.

Keap, Zoho CRM, and BenchmarkONE are common alternatives for GreenRope.

Reviewers rate Opportunity management and Interaction tracking and Case management highest, with a score of 9.8.

The most common users of GreenRope are from Small Businesses (1-50 employees).

GreenRope Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)65%
Mid-Size Companies (51-500 employees)35%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GreenRope is a versatile Customer Relationship Management system that offers a wide range of features to address various business needs. Users rely on GreenRope to effectively manage their marketing and sales activities, coordinate business communications, and improve internal operations. The software is utilized by a distributed workforce, making collaborative hosted tools essential. The platform serves as a CRM for everyone in the organization, allowing users to capture leads, follow up with clients, and manage contacts. Additionally, GreenRope's project management tools are employed by each division to streamline workflow and enhance productivity. The software is particularly valued for its ability to track all client online activity, including email, social media, and website visits. With its email marketing features, GreenRope enables users to track emails, identify hot prospects, and make data-driven decisions. It also functions as an all-in-one platform for managing drip campaigns, customer lists, sales calls, sign-up widgets, and creating small information websites. GreenRope proves to be a time saver by keeping all contact data current, managing marketing efforts, and facilitating project collaboration for small teams. Small businesses benefit from the software's capability to keep track of customer inquiries, sales calls, and orders in an easy and reliable manner. Moreover, GreenRope caters to the needs of different industries such as social media management agencies or consultants and coaches who utilize it for CRM purposes or managing email campaigns and client relationships. With its comprehensive CRM capabilities, marketing automation tools, and project management functionality, GreenRope provides the necessary resources for businesses' growth and success.

Affordable and Full-Featured Application: Many users have praised GreenRope for providing a full-featured application at all pricing levels, making it an affordable alternative to other CRM software. Some users found that this allowed them to replace several pieces of software, saving costs and improving efficiency.

Responsive Customer Service: Several reviewers have highlighted the excellent customer service provided by GreenRope. They mentioned that the customer support team is responsive and genuinely helpful. Additionally, users appreciated the fantastic training and setup calls offered by the customer service team.

Customization Options: The ability to customize data sets and personalize the dashboard has been highly valued by users. This feature allows for better management and segmentation of contacts tailored to specific industry and business needs. Moreover, users found that customizing colors, icons, and sizes enhanced their creativity and productivity.

Confusing User Interface: Users have found the user interface of GreenRope to be confusing and have faced a steep learning curve in understanding how to input and work with data. Some users felt overwhelmed by the heavy focus on marketing features, when they simply wanted to start with basic email campaigns.

Integration Challenges: Several users experienced difficulties integrating GreenRope with other software platforms such as WordPress and ClickFunnels. They also expressed frustration with the forms code not aligning well with their websites and requiring manual coding adjustments.

Limited Customization Options: Users mentioned that GreenRope's email templates were inflexible and lacked the features of other similar tools like Constant Contact, making efficient messaging difficult. Additionally, users desired more customization options for the dashboard, drip-file campaign date scheduling, website templates, and email templates.

Users of GreenRope commonly recommend the following:

  • Take advantage of the free training hours and thoroughly learn the system. Users suggest being patient and dedicating time to understand and learn the powerful capabilities of GreenRope. They recommend utilizing the free training offered at setup and making a list of processes to automate. They also suggest thoroughly testing GreenRope before implementing it to ensure it meets your company's needs.

  • Utilize the reporting tools and support provided by GreenRope. Users highly recommend using GreenRope's reporting tools to identify the effectiveness of emails and other marketing efforts. They find GreenRope organized and easy to work with, and they suggest getting support from the GreenRope team, as they are known for their great service. Users also recommend making friends with the GreenRope team for additional assistance.

  • Consider GreenRope as a complete CRM and marketing automation solution. Users think that GreenRope is one of the best CRM systems available, offering email marketing capabilities and integrating multiple needs into one platform. They suggest knowing all the features that GreenRope offers before looking elsewhere for other software solutions. Some users compare GreenRope favorably to other platforms like InfusionSoft and Hatchbuck, mentioning that it is less confusing than InfusionSoft and more full-featured than Hatchbuck. Users highly recommend GreenRope for companies looking for marketing automation, but emphasize the importance of having a good systems admin or developer on staff to fully leverage its power.

Overall, users recommend being patient, taking advantage of training, utilizing reporting tools, relying on support, fully exploring all features, carefully planning implementation, and considering GreenRope as a comprehensive CRM and marketing automation solution.

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We were looking for a marketing tool that would allow us to have a lot of contacts and we found that GreenRope was a great solution. GreenRope is priced for the number of contacts we can have in our system. I also like the ability to track and update contacts and the ability to integrate with our CRM. We run our pipeline report through this software and we are able to track sales conversions.
  • Great price for the services you get.
  • The functionality of a top-level CRM.
  • Fast response time for the support team if we run into issues.
  • The system isn't very intuitive to use.
  • It is highly customization, as a result, has a steep learning curve. It is more than just a casual CRM system.
  • I've also had some challenges exporting data.
It is very feature-rich which can be a good thing, but all those features are not very intuitive and take time to learn. As I mentioned, the platform is customizable but adds complexity to the software. If you want just a simple CRM system or just send out blast emails than GreenRope is probably overkill for you. I think it is more aimed at B2B than casual users.
Sales Force Automation (7)
92.85714285714286%
9.3
Customer data management / contact management
100%
10.0
Workflow management
90%
9.0
Territory management
90%
9.0
Opportunity management
100%
10.0
Integration with email client (e.g., Outlook or Gmail)
90%
9.0
Quote & order management
80%
8.0
Interaction tracking
100%
10.0
Customer Service & Support (3)
100%
10.0
Case management
100%
10.0
Call center management
100%
10.0
Help desk management
100%
10.0
Marketing Automation (2)
90%
9.0
Lead management
80%
8.0
Email marketing
100%
10.0
CRM Project Management (3)
100%
10.0
Task management
100%
10.0
Billing and invoicing management
100%
10.0
Reporting
100%
10.0
CRM Reporting & Analytics (3)
90%
9.0
Forecasting
90%
9.0
Pipeline visualization
80%
8.0
Customizable reports
100%
10.0
Customization (3)
90%
9.0
Custom fields
100%
10.0
Custom objects
80%
8.0
API for custom integration
90%
9.0
Security (1)
70%
7.0
Role-based user permissions
70%
7.0
Social CRM (2)
90%
9.0
Social data
90%
9.0
Social engagement
90%
9.0
Integrations with 3rd-party Software (2)
95%
9.5
Marketing automation
90%
9.0
Compensation management
100%
10.0
Platform (1)
70%
7.0
Mobile access
70%
7.0
  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
We were looking something that could add value to our company at a competitive price and we found that GreenRope was best for us. There is other software that has greater functionality and can be more intuitive to use than GreenRope, but the price you are paying for this service was just too good to pass up.
Jason Stein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Greenrope is great for a company that is small, medium, or large. As a consultant and coach I find that greenrope has multiple uses including creating and tracking with email campaigns, working with affiliates, and client management. I'd recommend the free demo to see if it's a fit for you.
  • I love the email tracking reports.
  • The support is amazing and well worth it.
  • Hot prospects tab allows me to sort warm leads easily.
  • Greenrope can continue to improve its UI; however, I've been super happy with the changes they've made this past year.
GreenRope is great at helping small business owners use one software instead of 10. Instead of a scheduler, email marketer, affiliate tracker, etc., it's all in one spot. GreenRope is not as well known, so for someone that needs Salesforce or Infusionsoft to be a part of their sales conversation or brand, this may not fit.
Sales Force Automation (7)
42.857142857142854%
4.3
Customer data management / contact management
100%
10.0
Workflow management
100%
10.0
Territory management
N/A
N/A
Opportunity management
N/A
N/A
Integration with email client (e.g., Outlook or Gmail)
N/A
N/A
Quote & order management
N/A
N/A
Interaction tracking
100%
10.0
Customer Service & Support (3)
33.333333333333336%
3.3
Case management
100%
10.0
Call center management
N/A
N/A
Help desk management
N/A
N/A
Marketing Automation (2)
100%
10.0
Lead management
100%
10.0
Email marketing
100%
10.0
CRM Project Management (3)
100%
10.0
Task management
100%
10.0
Billing and invoicing management
100%
10.0
Reporting
100%
10.0
CRM Reporting & Analytics (3)
96.66666666666666%
9.7
Forecasting
90%
9.0
Pipeline visualization
100%
10.0
Customizable reports
100%
10.0
Customization (3)
100%
10.0
Custom fields
100%
10.0
Custom objects
100%
10.0
API for custom integration
100%
10.0
Security (1)
N/A
N/A
Role-based user permissions
N/A
N/A
Social CRM (2)
N/A
N/A
Social data
N/A
N/A
Social engagement
N/A
N/A
Integrations with 3rd-party Software (2)
N/A
N/A
Marketing automation
N/A
N/A
Compensation management
N/A
N/A
Platform (1)
80%
8.0
Mobile access
80%
8.0
  • It's a positive ROI for two reasons. One it lets me sort leads to clients and two it is a more affordable option than the Salesforce Infusionsoft like competitors.
Zoom
Brandon Adawi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used GreenRope to send marketing e-mails to all our customers. Using GreenRope made it easy to manage a large amount of emails for marketing purposes and to stay in touch with customers that may return for more services. The user interface made the service superior to email. It's a simple layout that is designed for marketing purposes.
  • The simple User Interface.
  • The focus on marketing.
  • The ability to communicate with so many people at once.
  • Recommendations for marketing etiquette.
GreenRope is suited well for massive email marketing. It allows simple automation for communicating with potential customers. It's not as personal as sending individualized messages to people.
Sales Force Automation (7)
85.71428571428571%
8.6
Customer data management / contact management
90%
9.0
Workflow management
90%
9.0
Territory management
90%
9.0
Opportunity management
80%
8.0
Integration with email client (e.g., Outlook or Gmail)
80%
8.0
Quote & order management
80%
8.0
Interaction tracking
90%
9.0
Customer Service & Support (3)
86.66666666666666%
8.7
Case management
90%
9.0
Call center management
90%
9.0
Help desk management
80%
8.0
Marketing Automation (2)
90%
9.0
Lead management
90%
9.0
Email marketing
90%
9.0
CRM Project Management (2)
90%
9.0
Task management
90%
9.0
Reporting
90%
9.0
CRM Reporting & Analytics (2)
85%
8.5
Pipeline visualization
90%
9.0
Customizable reports
80%
8.0
Customization (3)
86.66666666666666%
8.7
Custom fields
90%
9.0
Custom objects
90%
9.0
API for custom integration
80%
8.0
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
Social CRM (2)
85%
8.5
Social data
90%
9.0
Social engagement
80%
8.0
Integrations with 3rd-party Software
N/A
N/A
Platform (1)
N/A
N/A
Mobile access
N/A
N/A
  • It allows one person to manage the job of many by organizing leads and marketing using simple automation.
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