Skip to main content
TrustRadius

Overview

What is GreenRope?

GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.

Read more
Recent Reviews

TrustRadius Insights

GreenRope is a versatile Customer Relationship Management system that offers a wide range of features to address various business needs. …
Continue reading
Read all reviews

Popular Features

View all 31 features
  • Customer data management / contact management (13)
    9.6
    96%
  • Email marketing (13)
    9.6
    96%
  • Task management (13)
    9.6
    96%
  • Custom fields (13)
    9.2
    92%
Return to navigation

Pricing

View all pricing

Starter

$149

Cloud
Per Month [Unlimited Users]

Prime

$199

Cloud
Per Month [Unlimited Users]

Pro

$249

Cloud
Per Month [Unlimited Users]

Entry-level set up fee?

  • $399 Per Account
    Required
For the latest information on pricing, visithttp://www.greenrope.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

Greeenrope SoPops Demo v1

YouTube

GreenRope - Salesforce Plugin Demo

YouTube
Return to navigation

Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.4
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

9.7
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

9.2
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

9.7
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

8.9
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

9
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

9.2
Avg 7.2

Platform

7.8
Avg 7.5
Return to navigation

Product Details

What is GreenRope?

GreenRope aims to be a one-stop shop for sales, marketing, and operations. GreenRope includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.

GreenRope's CRM aims to help business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so the business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.

GreenRope Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Quote & order management
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Call center management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Social CRM Features

  • Supported: Social data
  • Supported: Social engagement

Integrations with 3rd-party Software Features

  • Supported: Marketing automation
  • Supported: Compensation management

Platform Features

  • Supported: Mobile access

Additional Features

  • Supported: Event Management
  • Supported: Predictive Analytics
  • Supported: A/B Testing
  • Supported: Website Builder
  • Supported: Calendar Booking
  • Supported: Website & Analytics
  • Supported: Social Network Marketing
  • Supported: Project Managment
  • Supported: SMS Marketing
  • Supported: Surveys
  • Supported: Lead Capture Forms
  • Supported: Wiki
  • Supported: Learning Management System
  • Supported: eCommerce
  • Supported: Tracking & Statistics

GreenRope Screenshots

Screenshot of GreenRope DashboardScreenshot of Drag-and-Drop Customer JourneyScreenshot of Drag-and-Drop Email EasyBuilderScreenshot of Contact Record with custom user-defined data fieldsScreenshot of Workflow ManagementScreenshot of Opportunities TrackingScreenshot of Automation Manager

GreenRope Integrations

GreenRope Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesInternationally Supported
Supported LanguagesEnglish, British English, Spanish, French, German, Norwegian, Swedish, Danish, Finnish, Icelandic, Portuguese, Italian, Dutch, Slovenian, Polish, Czech, Russian, Ukrainian, Hebrew, Farsi, Arabic, Chinese, Japanese, Korean, Thai, Vietnamese, Hindi, Turkish, Hungarian

Frequently Asked Questions

GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.

Keap, Zoho CRM, and BenchmarkONE are common alternatives for GreenRope.

Reviewers rate Opportunity management and Interaction tracking and Case management highest, with a score of 9.8.

The most common users of GreenRope are from Small Businesses (1-50 employees).

GreenRope Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)65%
Mid-Size Companies (51-500 employees)35%
Enterprises (more than 500 employees)0%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(27)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GreenRope is a versatile Customer Relationship Management system that offers a wide range of features to address various business needs. Users rely on GreenRope to effectively manage their marketing and sales activities, coordinate business communications, and improve internal operations. The software is utilized by a distributed workforce, making collaborative hosted tools essential. The platform serves as a CRM for everyone in the organization, allowing users to capture leads, follow up with clients, and manage contacts. Additionally, GreenRope's project management tools are employed by each division to streamline workflow and enhance productivity. The software is particularly valued for its ability to track all client online activity, including email, social media, and website visits. With its email marketing features, GreenRope enables users to track emails, identify hot prospects, and make data-driven decisions. It also functions as an all-in-one platform for managing drip campaigns, customer lists, sales calls, sign-up widgets, and creating small information websites. GreenRope proves to be a time saver by keeping all contact data current, managing marketing efforts, and facilitating project collaboration for small teams. Small businesses benefit from the software's capability to keep track of customer inquiries, sales calls, and orders in an easy and reliable manner. Moreover, GreenRope caters to the needs of different industries such as social media management agencies or consultants and coaches who utilize it for CRM purposes or managing email campaigns and client relationships. With its comprehensive CRM capabilities, marketing automation tools, and project management functionality, GreenRope provides the necessary resources for businesses' growth and success.

Affordable and Full-Featured Application: Many users have praised GreenRope for providing a full-featured application at all pricing levels, making it an affordable alternative to other CRM software. Some users found that this allowed them to replace several pieces of software, saving costs and improving efficiency.

Responsive Customer Service: Several reviewers have highlighted the excellent customer service provided by GreenRope. They mentioned that the customer support team is responsive and genuinely helpful. Additionally, users appreciated the fantastic training and setup calls offered by the customer service team.

Customization Options: The ability to customize data sets and personalize the dashboard has been highly valued by users. This feature allows for better management and segmentation of contacts tailored to specific industry and business needs. Moreover, users found that customizing colors, icons, and sizes enhanced their creativity and productivity.

Confusing User Interface: Users have found the user interface of GreenRope to be confusing and have faced a steep learning curve in understanding how to input and work with data. Some users felt overwhelmed by the heavy focus on marketing features, when they simply wanted to start with basic email campaigns.

Integration Challenges: Several users experienced difficulties integrating GreenRope with other software platforms such as WordPress and ClickFunnels. They also expressed frustration with the forms code not aligning well with their websites and requiring manual coding adjustments.

Limited Customization Options: Users mentioned that GreenRope's email templates were inflexible and lacked the features of other similar tools like Constant Contact, making efficient messaging difficult. Additionally, users desired more customization options for the dashboard, drip-file campaign date scheduling, website templates, and email templates.

Users of GreenRope commonly recommend the following:

  • Take advantage of the free training hours and thoroughly learn the system. Users suggest being patient and dedicating time to understand and learn the powerful capabilities of GreenRope. They recommend utilizing the free training offered at setup and making a list of processes to automate. They also suggest thoroughly testing GreenRope before implementing it to ensure it meets your company's needs.

  • Utilize the reporting tools and support provided by GreenRope. Users highly recommend using GreenRope's reporting tools to identify the effectiveness of emails and other marketing efforts. They find GreenRope organized and easy to work with, and they suggest getting support from the GreenRope team, as they are known for their great service. Users also recommend making friends with the GreenRope team for additional assistance.

  • Consider GreenRope as a complete CRM and marketing automation solution. Users think that GreenRope is one of the best CRM systems available, offering email marketing capabilities and integrating multiple needs into one platform. They suggest knowing all the features that GreenRope offers before looking elsewhere for other software solutions. Some users compare GreenRope favorably to other platforms like InfusionSoft and Hatchbuck, mentioning that it is less confusing than InfusionSoft and more full-featured than Hatchbuck. Users highly recommend GreenRope for companies looking for marketing automation, but emphasize the importance of having a good systems admin or developer on staff to fully leverage its power.

Overall, users recommend being patient, taking advantage of training, utilizing reporting tools, relying on support, fully exploring all features, carefully planning implementation, and considering GreenRope as a comprehensive CRM and marketing automation solution.

Attribute Ratings

Reviews

(1-23 of 23)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We were looking for a marketing tool that would allow us to have a lot of contacts and we found that GreenRope was a great solution. GreenRope is priced for the number of contacts we can have in our system. I also like the ability to track and update contacts and the ability to integrate with our CRM. We run our pipeline report through this software and we are able to track sales conversions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
GreenRope is being used by our sales department. Being a small company we were looking for an integrated software that simplifies sales and marketing. It is an all in one CRM software that includes website landing pages and integration with other applications and analytics.
Jason Stein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Greenrope is great for a company that is small, medium, or large. As a consultant and coach I find that greenrope has multiple uses including creating and tracking with email campaigns, working with affiliates, and client management. I'd recommend the free demo to see if it's a fit for you.
Jake Kittell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use GreenRope to keep track of everything about our customers. Every inquiry, every sales call, all their orders. We are a Start-Up company of 4 years. GreenRope has proved easy enough to get started with that we were able to make use of it within days of getting going. First we tried Salesforce. It seemed great if you were a big company. Not even a phone number for little guys to call. Next we tried Infusionsoft. Seems like it was a great program until they did a big platform switch just about when we came on board. Every thing I wanted to do they would say, "oh sorry, you cant really do that yet." With GreenRope, everything that I expect to work, works. And it is easy and reliable.
Brandon Adawi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used GreenRope to send marketing e-mails to all our customers. Using GreenRope made it easy to manage a large amount of emails for marketing purposes and to stay in touch with customers that may return for more services. The user interface made the service superior to email. It's a simple layout that is designed for marketing purposes.
Raylene Wall | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
GreenRope is being used as our Customer Relationship Management (CRM) system. GreenRope puts together many aspects we need for email automation, drip campaigns, email tracking, website opt-in forms and such, all in one place. There's much more that GreenRope can do for us as well, with conversion tracking and even brand reputation that we haven't even touched on yet. The system is growing with us - as we find a need, GreenRope already has a module in place to help us with it.
Score 7 out of 10
Vetted Review
Verified User
GreenRope is being used by my organization as a whole. It addresses the following business problems: e-mail marketing, relationship management with clients, project management tracking, and taking all of these manual workflows and automating them.
Kyle Arndt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use GreenRope as our CRM system, using it to track new leads from first contact to successful sale, [our] mailing list or do not contact list. We also use GreenRope to track our monthly newsletters seeing which contacts have the most interest in our different services and target those services in future communications with that contact. GreenRope makes it easy for us to keep top of mind with all of our past, current and future clients.
Alicia Dearn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use GreenRope as the CRM for my company. We use it to capture leads, follow up with clients, communicate with email broadcasts and drip campaigns, manage contacts and for tracking/metrics. I also use the internal wiki for my team in lieu of an intranet so that we can track case assignments and all contribute to firm-wide legal research.
Ali McGee Kelly, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am a small social media management agency and I use Greenrope for CRM, email marketing, and surveys primarily. It is used by myself and my VA only at this time. Greenrope helps me house my CRM, marketing automation and funnels, and sales system all in one place.
Belt Drive Betty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using GreenRope to manage drip campaigns, customer lists and sales calls; sign up widgets and create small information web sites etc. Everyone in my company is using this product and it is a time saver. It keeps all of our contact data current, manages our marketing and allows our small team to collaborate on projects easily.
Bob Johnson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We currently use GreenRope as our CRM and auto marketing for a small advertising website. It helps us automate our followup on new signups and reminds them to come back and visit. In addition we use it to send out our newsletters. The website feature with the built in store has allowed us to start selling our products.
Score 10 out of 10
Vetted Review
Verified User
Our whole organization is being built around GreenRope. Everyone, seriously everyone is extremely helpful and all of them are very nice. It took a couple of weeks for me to get used to GreenRope but once you do you will fall in love. My service has improved. Automation makes life so much easier. Buy it today you will not regret your choice.
Andrea Hill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I chose GreenRope for my organization to manage our marketing and sales activities and to coordinate business communications. My company employs a distributed workforce, so collaborative hosted tools are essential for us. It is used across the organization: CRM for everyone, marketing for each of our divisions AND for some of our clients, job tickets for our marketing support group, document hosting and management for our business education/mentor group. Each of our divisions uses the project management tools.
January 22, 2015

GreenRope Works

Wendy Tibus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
GreenRope is used by our Executive, Marketing and Sales teams primarily. It addresses several tasks in our day to day activities. All contacts are stored and processed through various sales phases from New Contact to Sold. All client online activity is tracked: email, social media, and website visits; giving us indicators on their interest level. We use the Email Marketing features weekly or even more often at times. We can track our emails, find our hot prospects, watch the forecast of business graphs and make decisions based on all the data that GreenRope provides from our initiatives.
Lance Labno | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use GreenRope throughout our entire company from following and communicating with new client leads to website tracking and finally through email campaign messages and using surveys after working with them to find ways to improve our operations internally.
Thomas Schutz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Greenrope as our CRM and Project Management platform to track everything from leads through to installation. We intend to roll it out for our marketing, as well, to replace Constant Contact for eMail Marketing. We use it across all departments in our company.
January 13, 2015

GreenRope CRM review

Todd Wade | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use GreenRope to manage contacts, events, and employee and customer activities. It solves the business problems involved in tracking communication and opportunities between employees and customers. It has enterprise functionality at a fraction of the cost of "big box" customer relationship management products.
Return to navigation