Groove, a Clari company

I utilize Groove for email tracking, email templates, flow management, Spaces collaboration between myself and SDR, and analytics. Solves the problem of not knowing if my emails are being read. Provides a space for myself and my SDR to collaborate on territory planning and creating tasks to complete. Allows me to create emails that use merge fields for quick prospecting. Creates a space to create multi-step flows for effective prospecting activity.

Customer outreach and maintenance. It is my go-to for reminders and follow-ups. It allows me to set up multiple flows for multiple marketing campaigns and the email updates it sends me daily remind me to keep up on my calls and emails. I feel as if I have had a successful day if my Groove flows are updated.

I use Groove, a Clari company, to schedule calls with the students I coach - and absolutely love it! I have created a well oiled machine to keep a consistent communication line open with students. And to keep my schedule organized. I absolutely love creating a buffer before and after calls with Groove, a Clari company, to ensure I have time for admin and breaks between my calls and meetings.

We use Groove as an integration between Gmail and Salesforce. It helps to sync all of my outreach and inbound communication. It allows me to send flows to prospects and clients and saves me time from manual email reach out.

We use Groove to:

• Increase rep productivity and relevant reporting
• Improve data quality going into Salesforce (auto logs activities and meetings)
• Reduce gaps in properly responding to inbound leads
• Analyzing trends in rep conversations and meetings

It makes outreach Sooo easy! I never lose track of a prospect and love love love the omnidialer bar feature. Would not be able to succeed at my job without groove. Makes high volume out reach easy! I love all the others tools that allow me to collaborate with different coworkers from all roles

As a growing law firm across the 50 United States, with clients in each state, we use templates on a near-hourly basis to communicate the needs of our clients both new and recurring. It is quite efficient to use the templates instead of typing the same long format repetitively. We also enjoy creating our own templates for specific clients, which may be rare but are an occurrence.

Groove enables collaboration among customer support agents and other team members. It allows us to assign tickets, leave internal notes, and track the status of customer issues, leading to more efficient problem-solving. The automation is the best bit about groove which makes sending emails in bulk really easy. You can also create flows to track the progress of emails which saves time given email responses are automated.

Groove is wonderful when it comes to linking your calendar for meetings, setting reminders to follow up with clients, as well as generating templates that can be used quickly and efficiently.

I love that you can see a timeline of what needs to be completed in the NOW and what can be done later (next day, week, etc).

I used groove to create emails and flows to go to our customers and employees.

I use it mainly for the automated email Flows - and the omni bar to easily see information in Salesforce to add new leads quickly - and update current contacts. The automated email Flows are a life and time saver when I'm trying to prospect or reach a larger customer base, so I can focus on other things and know these are being contacted. The other feature I love is the scheduler - which saves a lot of time - and is integrates well with Zoom and other platforms. Plus, it allows you to add multiple people in your organization, so when someone is trying to book with your team, and one isn't available - it will not show that as an option to the end user. I've used other schedulers, and this one is the best!

Groove connects to my Google Chrome and Salesforce accounts. It tracks my emails so that others in the company can see the history on the client's account and more easily address the client's questions via First Contact Resolution. Also, it links Google Calendar to the client's account so that others can be aware of scheduled calls and provide the necessary information, not overlap scheduling, and confirm time and dates with a client. The Template features an exceptional time saver. I can create Template for myself or share it with my Team or the entire company.

We use Groove to create a systematic cadence and follow-up process for our sales team. The goal is to have an easy process that's more-or-less automated, so management can have control over how to reach out and how often, when we communicate with potential clients. It allows our sales team to take the "thinking" out of what needs to happen next with a prospect.

I use Groove to assist with creating and sending communication to my customers. Groove supports streamlining the communication process in an efficient and easy to use way. Groove allows me to easily check if my communication was received, read, replied, etc. Groove's platform is organized and easy to use. It saves me valuable time and assists with me adding value to my customers!

The main piece is automation. Groove has helped me hugely in terms of automating outreach.

My role focuses on cold outreach, such as generating new leads and cold calling/texting our client population. Because of this, being able to load all the leads into the flow and blasting texts/emails away has been hugely helpful as opposed to manually sending out each message one by one.

We are using it to keep track of our daily activities in the Sales department. It helps us manage our time better for a smoother sale cycle which allows us to hit our numbers/goals and stay on track as a team and organization.

I use Groove for email, sms and call actions. I think manual sending of emails, typing of SMS, and entering phone numbers to dial. With Groove everything is automatic. Communication scope.

Groove has really automated some of the processes --- sending emails that linked to work email and safekeep notes. We now spend less time doing manual work, say for example, Google sheet or notepad. It’s making documentation very easy for us. Thanks to its automated feature, we can work more efficiently and more organized.

It makes my work easier in finding information and giving the best result there is.

I use Groove to keep my daily communication with clients balanced and organized accordingly. I use Groove to help schedule meetings, send out news and resources and many other updates with my companies products and solutions.

At my organization, we use Groove to target specific user groups or contacts at our accounts. It is helpful for email and phone outreach and helps prioritize our time in each day. Groove is easy to use and helpful in Sales to complete outreach and collaborate with my team.

We use Groove in everything we do on our sales process. It integrates well with another sales platform called Salesforce. It allows users like me to save email templates that can be used later for sending blast emails to our sales prospects. It also shows us how many times the email has been opened. It has a scheduler as well letting clients to book a meeting anytime and it auto logs the date on the calendar notifying the user or sender of the email. This tool saves users a lot of time which greatly impacts the productivity in a good way.

Groove has improved the quality of work of employees like me. It is a great tool for Salesforce integration. It logs automatically all the activities done related to the customer/client's profile like calling them and sending an email. It also shows us how many times the email has been viewed so allowing us to count how many clients have been reached.

We use Groove in a lot of ways. It allows users to track if someone has read their email thus helping them to know what approach they should use to their clients. It also shows how many times the email has been viewed. It allows recipients of emails to schedule a future meeting and it automatically logs to calendar.