So user friendly and time saving!
I utilize Groove for email tracking, email templates, flow management, Spaces collaboration between myself and SDR, and analytics. Solves …
Overview
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency…
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What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove…
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- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.
Groove, a Clari company Features
- Supported: Email, Calendar & Activity Tracking
- Supported: Multi-Channel Campaign Automation
- Supported: Streamline Workflows and Prioritize Tasks
- Supported: Revenue Intelligence
- Supported: Sales Dialer
- Supported: Sales Automation
Groove, a Clari company Screenshots
Groove, a Clari company Videos
Groove offers Connected Sales Execution to make sales strategy actionable. Users define custom playbooks, assist and align sellers in real-time, and apply insights to learn and evolve.
EVERFI’s EVP of Revenue Enablement, Caroline Holt, shares how her team is using Groove to make reps more productive, effective, and happy.
WealthEngine's VP of Sales Development & Partnerships, Khris Fenton, talks about how WealthEngine boosted sales productivity by 60% while achieving 100% adoption across multiple team.
Tenable's Senior Director - Growth Marketing, Operations and Technology, Matt Mullin, discusses the value Groove provides for his team.
Groove, a Clari company Integrations
Groove, a Clari company Competitors
Groove, a Clari company Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Groove, a Clari company Downloadables
Frequently Asked Questions
Reviewers rate Availability and Performance and Online Training highest, with a score of 9.1.
The most common users of Groove, a Clari company are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(965)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
November 29, 2023
Groove is the BEST!
I use Groove to import contacts via Salesforce, create email templates, and keep track of opens and link clicks. This helps me understand what percentage of prospects that open my emails, and reach out when the open and read the email.
As an account manager, I'm able to keep track of data and change up my email subject lines and text based on success rates.
As an account manager, I'm able to keep track of data and change up my email subject lines and text based on success rates.
- Track email opens
- Track clicks
- Import contacts via Salesforce
- easier to reupload
- auto de-duping based on email addresses
- recommended Salesforce format
- Email opens
- Link clicks
- Success rate
- increased productivity
- easier bulk emails
- save email templates and flows
- Outreach
I prefer Groove because of its seamless integration with Salesforce and Gmail, and the User Interface is much more simple and user friendly,
5000
They represent different departments such as Sales, Marketing, Account Management, Customer Success, and more.
10
IT department, champions on each team, etc
- Creating and sharing templates
- Tracking email opens and click rates
- Being able to keep track of a flow
- De-dupe technology
- Integration with Salesforce
- Sharing templates
- Testing out different messaging based on click and open rates
- gathering data
- Automating emails
- Creating reports
Not Sure
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
Ease of use and integration is the most important to me! It automatically logs activity onto Salesforce.
N/A. Love Groove!
- Don't know
- N/a
- N/a
- N/a
- No Training
yes, very easy!
n/a
Some - we have done small customizations to the interface
tracking everything into salesforce, integration with gmail, de-duping contacts
n/a not that i know of
I'm not sure.
Groove support team is always quick to respond and provide assistance where it is needed.
- Creating templates
- Sending emails
- Importing contacts
- looking into insightful data
- creating a flow
- salesforce
- gmail
not sure, but it operates very smoothly
- n/a
- n/a
n/a
- File import/export
n/a
not sure
not sure
- much quicker load time
- ease of use
- more automation
- n/a
- n/a
- n/a
No
January 20, 2023
Groove - The Best Sales Engagement Tool
I use Groove daily within my organization. I start my day by checking my email to see my "Tasks" for the day and also shows me my results from the prior day. In addition, it shows me exactly who opened my emails, from what company and their email. Upon checking that I get into the tool and it shows me exactly what must be done that day wether its calls, emails, linkedin steps, whatever. As a BDR this is very helpful to know what must be done for the day and it is very easy to follow and I always know what I must do.
- Very easy to log in and see what is due that day
- Love how easy it is to see my activity for the day, week, month, etc
- Shows prior engagement with the prospect you're reaching out to
- Very easy to make calls straight from the application
- I tend to get an error message every once in a while which completely shuts me off from using Groove
- Analytics
- Calling
- Automated emails
- Increase productivity
- Easier to get in touch with prospects based off flow steps
- Overall win/meeting rate
- Outreach
Before Groove I used Outreach at my last organization and think the tools are pretty similar. I will say I like the flow steps better in Groove and the analytics are better to me. The design also looks nicer on Groove.
150
Sales for the most part
1
Mostly sales operations people
- sales engagement
- prospecting
- setting meetings
- checking open rates
- getting more folks involved
- getting more sellers licenses
No
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
n/a
- Implemented in-house
Change management was a minor issue with the implementation
- wasn't around for implementation
- Online Training
Spend the time getting to know the system before anything.
No - we have not done any customization to the interface
No - we have not done any custom code
n/a
Not the buyer, don't believe so tho.
No
Yes, they are usually pretty quick with results if something is not working.
- open tasks
- creating flows
- spaces
- nothing really
No
- salesforce
- gmail
It was very easy to integrate those two.
- Salesforce
- Gmail
yes they do.
- File import/export
- API (e.g. SOAP or REST)
nope
Groove can integrate with most software
Wasn't the buyer
n/a
No
- usability
- interface
- everything's great right now
No
No
January 13, 2023
Great product. Needs to be trained to utilize.
When Groove is set up correctly it doesn't let you miss contacting your pipeline. When you get busy with some clients or just company projects, you can miss things. Groove automatically sends emails and texts to your pipeline per your parameters. Has made me more productive with less work.
- Keeps me in touch with all prospects.
- Helps me to eliminate non interested prospects faster.
- Pipeline is more efficient.
- It will report some contacts that nothing was sent so, my PC gets loaded.
- Would like a lesson with examples. Would be great if I could get a one-on-one with a pro who could hear my needs and tailor a Groove for me.
- Pipeline organization.
- Better communication.
- More touches.
- I get an extra two-three more sales per month.
- Helps me communicate better in more time zones.
Notifications could be better.
1000
Sales and marketing. Used to send bulk message to potential customers asking for information that they will eventually need to get account going. It also shows that we are serious and are a professional lorganization. Grooves also lets up set up proper customer expectation for how a sales call will go and the ammount of time it will take.
2
Good with computer and internet. Recently those who are getting better results from Groove messages are brought in to help with content to get positive customer reactions. Content creators are showing their value and are working hand in hand with tech people.
- Clearly expaining services offered.
- Setting proper expectaions
- Consistancy
- Tailoring messages for certain people
- Taloring messages for different steps of a sale
- Content that is timely
- If the meeting setting was functioning properly, customers couls set up meetings.
- Big news or weather reports so that we can create Grooves that are timely.
Not Sure
- Other
I was not part of the decision to purchase it. To tell you the truth, that's a good thing. I wasn't a fan until I figured out how to use it for my pipepline. Groove did not relay some of its features.
Talk with those who are successful using groove and have more one on one sessions. Even make assignments.
- Don't know
- I was not at company when Groove was implemented.
- In-Person Training
Ask others who are successful.
N/A
I don't know what level the support is. I can't imagine that it is premium.
No
Not a one.
- PUlling my list to send
- Crating a message
- importing a name
- Templets
- Serching templets
December 05, 2021
+50% increase on emails sent & great engagement of use by the team.
We have seen much more engagement from the sales team in general from the previous tool we used to use. We have recorded [a] 52% increase in total emails globally! On top of that, we have seen [a] 20% increase in week over week on pipeline growth!
- Recording activities
- Flows are nicely organised & easy to execute
- Connection with Salesforce is great and saves you much time
- Customer Service - sometimes not super quick but they are always very helpful
- Creation of templates
- Creation of flows
- Understanding the most active prospects/accounts
- Salesforce Sync - less errors
- 20% Increase in WoW Pipeline Growth!
- 13% Increase in WoW # of Opportunities Created
Easier use, the sync with Salesforce is just a big plus, flows and the ability to understand the engagement of prospects. The integration they have as well with the dialer (for phone calls) is working perfectly which did not happen with the tool in the past and offers some kind of flexibility on the number you want prospects to visualize.
130
Sales teams and account management team.
1
That person is our champion go-to in case there is something we do not remember how to use. It has been more during the implementation of the project than on an ongoing [basis].
- Prospecting
- Account management
- Followups
- Cascading templates for all the organisation
- Sharing flows between teams
- Not sure right now
Yes
Yesware and dialer.
- Product Features
- Product Usability
- Prior Experience with the Product
Previously using another tool. We had a committee evaluating different tools and the fact that Groove offered easily a trial period was essential. One thing is to read what a product does and another thing is seeing the tool in action. A totally different experience.
I believe the evaluation process was done in the right way - I do not think I would change how it was done.
- Implemented in-house
Yes
In terms of people- We had teams in EU coming first then APAC and the AMERS.
- Implementation was easy - probably the dialer installation - but not a major issue.
- Online training
Not really I did not take care personally.
Some - we have done small customizations to the interface
Not much but we have done some little personalisation for the sales teams that help us to have [it] all handy.
Some - we have added small pieces of custom code
Not much.
Not really.
Not sure.
No
I had a problem with a flow and the response and the explanation was superb I could easily solve out my problem and [understand] what I was not doing right.
- Templates
- Flows
- Adding prospects to CRM
- Actions
- None particularly difficult
During [the] trial, we needed to extend it a bit more and that was negotiable, understanding other company priorities during the trial. As well regarding the economics I was not involved at all so no more I can say.
Not really ours was super good.