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Groove, a Clari company

Groove, a Clari company

Overview

What is Groove, a Clari company?

Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency…

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Recent Reviews

Love groove!

10 out of 10
August 10, 2023
Incentivized
It makes outreach Sooo easy! I never lose track of a prospect and love love love the omnidialer bar feature. Would not be able to succeed …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Groove, a Clari company?

Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Groove, a Clari company?

Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.

Groove, a Clari company Features

  • Supported: Email, Calendar & Activity Tracking
  • Supported: Multi-Channel Campaign Automation
  • Supported: Streamline Workflows and Prioritize Tasks
  • Supported: Revenue Intelligence
  • Supported: Sales Dialer
  • Supported: Sales Automation

Groove, a Clari company Screenshots

Screenshot of Sales Engagement Platform for Revenue TeamsScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Revenue teams at companies can use Groove to streamline their workday and drive productivity.

Groove, a Clari company Videos

Groove offers Connected Sales Execution to make sales strategy actionable. Users define custom playbooks, assist and align sellers in real-time, and apply insights to learn and evolve.
EVERFI’s EVP of Revenue Enablement, Caroline Holt, shares how her team is using Groove to make reps more productive, effective, and happy.
WealthEngine's VP of Sales Development & Partnerships, Khris Fenton, talks about how WealthEngine boosted sales productivity by 60% while achieving 100% adoption across multiple team.
Tenable's Senior Director - Growth Marketing, Operations and Technology, Matt Mullin, discusses the value Groove provides for his team.

Groove, a Clari company Competitors

Groove, a Clari company Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Outreach, Salesloft, and InsideSales Playbooks are common alternatives for Groove, a Clari company.

Reviewers rate Availability and Performance and Online Training highest, with a score of 9.1.

The most common users of Groove, a Clari company are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(965)

Attribute Ratings

Reviews

(1-4 of 4)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Groove daily within my organization. I start my day by checking my email to see my "Tasks" for the day and also shows me my results from the prior day. In addition, it shows me exactly who opened my emails, from what company and their email. Upon checking that I get into the tool and it shows me exactly what must be done that day wether its calls, emails, linkedin steps, whatever. As a BDR this is very helpful to know what must be done for the day and it is very easy to follow and I always know what I must do.
  • Very easy to log in and see what is due that day
  • Love how easy it is to see my activity for the day, week, month, etc
  • Shows prior engagement with the prospect you're reaching out to
  • Very easy to make calls straight from the application
  • I tend to get an error message every once in a while which completely shuts me off from using Groove
Without Groove I wouldn't be able to do my day to day. It shows exactly what is due for the day and it is very easy to put contacts into your flows.
  • Analytics
  • Calling
  • Automated emails
  • Increase productivity
  • Easier to get in touch with prospects based off flow steps
  • Overall win/meeting rate
Groove is very easy to navigate and I think its a very easy tool to maneuver and understand. Before Origami, I had no prior experience with Groove and it took me 1-2 days to learn it and catch on.
at least 3-4 hours a day with my prospecting efforts. Being able to log activities within Groove and have that automatically update that into SF has been life saving. Also I can see where I'm at activity wise very easily.
  • Outreach
Before Groove I used Outreach at my last organization and think the tools are pretty similar. I will say I like the flow steps better in Groove and the analytics are better to me. The design also looks nicer on Groove.
150
Sales for the most part
1
Mostly sales operations people
  • sales engagement
  • prospecting
  • setting meetings
  • checking open rates
  • getting more folks involved
  • getting more sellers licenses
I use groove everyday and can't live without it. It helps steer my day and tells me exactly what I need to do. I recently stepped into a new role and still use it.
No
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
n/a
  • Implemented in-house
Change management was a minor issue with the implementation
  • wasn't around for implementation
Heard it went very well and everyone was very satisfied.
  • Online Training
went very well, there was no issues.
I think its just right. We were able to configure it to our specs pretty easy.
Spend the time getting to know the system before anything.
No - we have not done any customization to the interface
No - we have not done any custom code
n/a
easy to reach
Not the buyer, don't believe so tho.
No
Yes, they are usually pretty quick with results if something is not working.
  • open tasks
  • creating flows
  • spaces
  • nothing really
No
The scalability has been awesome. Many people in the org are now using it and doing so with success
Groove has always been available for me.
I never have any issues with pages not loading or anything like that.
  • salesforce
  • gmail
It was very easy to integrate those two.
  • Salesforce
  • Gmail
yes they do.
  • File import/export
  • API (e.g. SOAP or REST)
nope
Very easy to learn and use.
Groove can integrate with most software
Didn't personally work with the vendor but heard it went well.
Again, wasn't me but it went well.
Wasn't the buyer
n/a
No
  • usability
  • interface
  • everything's great right now
No
No
September 07, 2022

Groove Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It helps us to communicate with our customers via email
  • Agent Assignment
  • Email Templates
  • Workflows
  • Automatching
  • Templates
  • Contacts saving
It is well suited in our Org to match the Contacts by Email Addresses so that we are not to manually create and assign the Contacts to the Accounts to which they belong.
  • Auto contact capture
  • Workflows
  • Email Templates
  • Reduced administrative overhead costs
  • Faster deal cycles
  • Greater customer satisfaction and retention.
It is helping us in greater customer satisfaction and retention.
Groove is saving our time with features like automated CRM data entry, meeting scheduling, automated sales campaigns
100
Applicant Tracking System
6
  • Auto Contact Capture
  • Workflows
  • Email Templates
  • Applicant Track
  • Users retention
  • More Productive
  • In contacting the customers
  • More features related to automations
  • HTMS Templates
Yes
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Automations
  • Implemented in-house
They have implemented in a very smooth and timely manner
  • Online Training
Easy to use
Right for this type of product
No - we have not done any customization to the interface
No - we have not done any custom code
Recently we had an issue with Auto Contact feature and support team immediately resolved
Not
Auto Contact Capture
  • Workflows
  • Auto Contact capture
  • Templates
Easy to use
Always available
Everything is good
March 14, 2022

A Huge Time Saver!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Groove for sales outbound email campaigns, scheduling features, and G-Suite plug-in as follow-up email reminders.
  • Email campaign
  • Calendar link features
  • Email plug-in
  • Email template sharing
  • Analytics
  • Email plug-in often disconnects and I have to refresh my Gmail
  • It would be great if I can create a flow and share it with my SDR and ISR team that are also working on the outbound marketing campaigns in the same account. Right now, I can only share my template folder and not my flow.
Great for outbound email campaigns and ABM sales and marketing.
  • Sales outbound engagement via SFDC integration.
  • Shared scheduling link for multiple participants availability saves time and books appointments faster.
  • Most effective email campaigns can be measured and duplicated across the sales organization.
  • Increased productivity.
  • Faster sales cycle.
  • Reduce administrative tasks so sales can focus on sales activity.
  • Future email feature enables sales to prepare outbound weeks in advance.
Groove is a great time-saving platform that's easy to use.
With Groove, I am saving 2- 5 hours weekly just on coordinating meeting functions alone.
Groove is the best sales enablement tool I've ever used. The email campaigns, scheduling, and automated features are the most impactful for my role as an enterprise strategic account executive role.
InsideSales Playbooks (formerly XANT Playbooks), Microsoft 365 (formerly Office 365), Mailchimp
600
Sales and customer success
2
I was not involve in that team
  • Sales email campaigns to generate and retain revenue
  • SFDC integration to measure customer engagement
  • Shared calendar scheduling link for large meeting coordination
  • I use the shared scheduling link so customers can easily schedule meetings with me
  • Other team members that support my accounts can use this shared scheduling link to save them time and schedule meetings faster
  • Provide automatic drip email campaign to the triggered by ZoomInfo intent data or a web search surge. This will help generate more inbound leads and/or trials.
It's a great tool
No
  • Product Features
  • Product Usability
As an enterprise sales account executive, any solution we use has to be easy, time-saving, and scalable. Groove executes on all points.
I have no regrets. I love using Groove.
  • Implemented in-house
  • No issues were encountered
My personal license implementation was great!
  • Online training
  • in-person training
The CSM was very knowledgeable and helpful.
The CSM was knowledgeable and helpful.
Just right.
We have a dedicated rep who is very responsive.
No. I was not part of the buying committee for Groove.
Yes
Yes
I emailed my Groove CSM for training and receive a response within 24 hours.
  • Email templates
  • Email flow
  • Scheduling link
  • Email plug-in often does not work
Yes, but I don't use it
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have seen much more engagement from the sales team in general from the previous tool we used to use. We have recorded [a] 52% increase in total emails globally! On top of that, we have seen [a] 20% increase in week over week on pipeline growth!
  • Recording activities
  • Flows are nicely organised & easy to execute
  • Connection with Salesforce is great and saves you much time
  • Customer Service - sometimes not super quick but they are always very helpful
1. You decide a flow - create your templates and start sending those flows, basically [allowing] you to save time and dedicate to [the] most productive stuff for your sales. 2. A flow can have many different touchpoints from emails - calls - to LinkedIn touches ... So sales teams will very much give a nice try with every single prospect. 3. The platform is easy and flexible which has allowed our company a good adoption across the globe.
  • Creation of templates
  • Creation of flows
  • Understanding the most active prospects/accounts
  • Salesforce Sync - less errors
  • 20% Increase in WoW Pipeline Growth!
  • 13% Increase in WoW # of Opportunities Created
In general, [it] is very easy to use maybe not 100% so probably I would use some live guidance or little info icons to easily redirect the user to the right place or action. It is, as well, a matter of getting [used] to the tool. But in general, you will not get frustrated about not being able to go ahead and do the needful on your sales process/actions.
I would send campaigns/flows every week. Those will always include automated actions and some tasks. I would say that the savings are around 15-20% of your time.
Easier use, the sync with Salesforce is just a big plus, flows and the ability to understand the engagement of prospects. The integration they have as well with the dialer (for phone calls) is working perfectly which did not happen with the tool in the past and offers some kind of flexibility on the number you want prospects to visualize.
130
Sales teams and account management team.
1
That person is our champion go-to in case there is something we do not remember how to use. It has been more during the implementation of the project than on an ongoing [basis].
  • Prospecting
  • Account management
  • Followups
  • Cascading templates for all the organisation
  • Sharing flows between teams
  • Not sure right now
So far so good. I can see as well that they continue to improve which I believe is essential [to] companies nowadays.
Yes
Yesware and dialer.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Previously using another tool. We had a committee evaluating different tools and the fact that Groove offered easily a trial period was essential. One thing is to read what a product does and another thing is seeing the tool in action. A totally different experience.
I believe the evaluation process was done in the right way - I do not think I would change how it was done.
  • Implemented in-house
Yes
In terms of people- We had teams in EU coming first then APAC and the AMERS.
  • Implementation was easy - probably the dialer installation - but not a major issue.
Not really it all went really smooth.
  • Online training
The training was greatly done, first with our sales rep of reference and afterward with other team members. Different sessions were provided to have everyone working at the same pace.
We were able to add some personalisation, of course, like every system may have some limits but they seem very much looking forward to [improving] where they are able to.
Not really I did not take care personally.
Some - we have done small customizations to the interface
Not much but we have done some little personalisation for the sales teams that help us to have [it] all handy.
Some - we have added small pieces of custom code
Not much.
Not really.
I think there is room [for] improvement here. Not in the quality of the answers but in the response times and probably a good thing to add other languages too.
Not sure.
No
I had a problem with a flow and the response and the explanation was superb I could easily solve out my problem and [understand] what I was not doing right.
  • Templates
  • Flows
  • Adding prospects to CRM
  • Actions
  • None particularly difficult
We have implemented this in the Sales and Account management team, so far so good. I am not sure if we will expand it to other teams and how that would be. But I would see a good fit for finance teams too.
Yes, they are as I have stated before. The improvement here is on the rapidity of the answers.
Groove is performing well and quickly so far no issues with that.
Very easy, provided excellent service and great training as well as support during the whole trial period.
Not in need to contact the vendor after as we had another contact for our training and right now the customer service.
During [the] trial, we needed to extend it a bit more and that was negotiable, understanding other company priorities during the trial. As well regarding the economics I was not involved at all so no more I can say.
Not really ours was super good.
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