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Groove, a Clari company

Groove, a Clari company

Overview

What is Groove, a Clari company?

Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency…

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Recent Reviews

Love groove!

10 out of 10
August 10, 2023
Incentivized
It makes outreach Sooo easy! I never lose track of a prospect and love love love the omnidialer bar feature. Would not be able to succeed …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Groove, a Clari company?

Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Groove, a Clari company?

Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.

Groove, a Clari company Features

  • Supported: Email, Calendar & Activity Tracking
  • Supported: Multi-Channel Campaign Automation
  • Supported: Streamline Workflows and Prioritize Tasks
  • Supported: Revenue Intelligence
  • Supported: Sales Dialer
  • Supported: Sales Automation

Groove, a Clari company Screenshots

Screenshot of Sales Engagement Platform for Revenue TeamsScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Revenue teams at companies can use Groove to streamline their workday and drive productivity.

Groove, a Clari company Videos

Groove offers Connected Sales Execution to make sales strategy actionable. Users define custom playbooks, assist and align sellers in real-time, and apply insights to learn and evolve.
EVERFI’s EVP of Revenue Enablement, Caroline Holt, shares how her team is using Groove to make reps more productive, effective, and happy.
WealthEngine's VP of Sales Development & Partnerships, Khris Fenton, talks about how WealthEngine boosted sales productivity by 60% while achieving 100% adoption across multiple team.
Tenable's Senior Director - Growth Marketing, Operations and Technology, Matt Mullin, discusses the value Groove provides for his team.

Groove, a Clari company Competitors

Groove, a Clari company Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Outreach, Salesloft, and InsideSales Playbooks are common alternatives for Groove, a Clari company.

Reviewers rate Availability and Performance and Online Training highest, with a score of 9.1.

The most common users of Groove, a Clari company are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(965)

Attribute Ratings

Reviews

(1-25 of 706)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • email tracking
  • customer service
  • user friendly interface
  • There are some glitches in the email integration to outlook (sometimes does not send the email and then occasionally will erase all content from the email)
Bret Harmon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use
  • Simplicity in design
  • Customization
  • Perhaps a few more email options for email customization
  • Allow customers to choose the amount of time per meeting instead of just 4 options
  • Emails reminders to customers about upcoming meetings
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Flows
  • Calendar scheduler link
  • Connection with Linkedin
  • Connection with Salesforce
  • As a big company I would love to see more of what my peers are doing, which flows are working and get more visibility on actions around the world, so it would be great to see top flows in my organization and any other staticts and examples that could be seen on the tool itself
Jack Michel, Jr. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Seamlessly integrates into Salesforce, it's native built around Salesforce
  • Effortless logging of user emails, meetings, and calls (it just works!)
  • Always developing new features and engaging with the passionate and ever-growing Groove community
  • Excellent support team if issues ever arise
  • There are a few complex use cases where we've had to reach out to Groove support / solution architects to come up with a proper solution. It would be great to see something like a "How We Solved That Using Groove" knowledge base created to help get the creative solution innovation flowing more for us before we have to formally reach out for support.
  • It would also be nice if the Groove dialer had a way to better interact with inbound phone trees and/or more tutorials provided on how to set up Groove according to best practices with the top phone solutions like Zoom Phone.
  • Groove Conversations is good, but it still has a ways to go to be an equivalent of other top tools in this space like Gong and Chorus.
  • Our reps would like the ability to initiate an outbound phone call from their cell phone and have it be auto-logged without any involvement of their desktop Groove dialer app.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automation of sending emails - this makes communicating through customers easier since we can easily contact them not just through a phone call but with email as well
  • Great job with Customer service. Issues are addressed as soon as possible and there's always an update regarding its status
  • Does a great job with administrating the Salesforce extension
  • Somehow, it would be great if the interface for customer support is easier access since Groove somehow comes with convenience
  • It would be great if Groove can be linked to another campaign so minimal modification is needed whenever there's update in the tools permission
  • It's sometimes challenging to create and track down notes since there are times where it is confusing and hard to navigate
Alicia Pruitt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • create email flows
  • create emails for customers
  • organize text within emails to have eyecatching features
  • copy and paste options within email templates is lacking
  • more diverse email templates
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Automated email Flows
  • Meeting scheduler
  • An Omni bar to easily see Salesforce info and update or add new prospects included in an email
  • Setting tasks is only available within their platform, so if you're a heavy Salesforce task user - and rather be able to create a task in the Omni bar and have it show in Salesforce, that's not an option. It only shows within their platform.
  • Groove notes is a special field added to Salesforce so you can type in notes on the Omni bar, which isn't bad, but it would be even better if those notes showed under the notes tab within Salesforce instead of their special field in Salesforce. Then you can see notes you already had that you didn't input via the Omni bar.
  • I like being able to link to Linkedin, but it requires a Sales Navigator license to do that within Groove. It would be nice to be able to click on just the non-Sales Navigator Linkedin as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automating flows to keep track of outreach efforrts
  • Providing data on outreach efforts
  • Seamlessly connects with other 3rd Party applications to improve workflow
  • Ability to remove contacts from flow midway through if you identified as "not interested", "client", "no longer works at company".
  • Being able to pause flows on home page instead of having to go into settings.
  • Taking notes in Groove Omnibar are sometimes lost/erased or saved in another location.
Kevin Sullivan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Email tracking.
  • Connecting Groove to your email will allow you to see who opens and reads your emails.
  • Easy automations to follow for email blasts.
  • It does not feel like there is an easy way to add people / recipients to an email Groove campaign without pulling in a report
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The Templates are a great time saver
  • The logged emails to a client's Salesforce account is extremely helpful for historical purposes and ease of information gather for areas of the company that work with the client
  • Grooves Calendar links are extremely helpful for organization and time management
  • I would like to be able to "Label" my Template something other than the Subject Line for easy search in my Template list
  • I would like to be able to save an attachment to a template so that I can save time attaching the same document each time I send the template
  • I would like a pop-up notification or an email when my Groove stops syncing with Google or Salesforce
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