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Growave

Growave
Formerly SocialShopWave

Overview

What is Growave?

Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.

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Recent Reviews

TrustRadius Insights

Growave has proven to be an invaluable asset for eCommerce Shopify businesses, offering a range of functionalities that enhance the …
Continue reading

A Great App!

10 out of 10
February 24, 2021
I added Growave to my shop over 6 months ago. The interface is very customizable and easy to use. The team at Growave has been one of the …
Continue reading

Great software!

10 out of 10
February 17, 2020
The software is very well developed, intuitive and thought for the end customer. We have user the full functionality of the Growave …
Continue reading
Read all reviews

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://growave.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

Growave Loyalty Rewards Program Alternative / Competitors

YouTube

Growave - SproutX 2021 Demo Day

YouTube
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Product Details

What is Growave?

Growave is a Shopify marketing platform with tools for photo reviews, wishlists, loyalty programs, referrals, and UGC.

It is used to:

- Create a points program, reward with discounts, in-store cash, and free products. Let shoppers market a brand with a Referral program, treat VIPs
- Simplify the buying process, send personalized emails with buying triggers: drop in price, back in stock, on sale, running out of stock
- Collect photo reviews on autopilot with its review requests. Showcase review rating-rich snippets on Google search results. Multi-language.

Growave Features

  • Supported: Create points program, reward with discounts, in-store cash, free products. Lets shoppers market a brand with a Referral program, treat VIPs
  • Supported: Simplify buying process, send personalized emails with buying triggers: drop in price, back in stock, on sale, running out of stock
  • Supported: Collect photo reviews on autopilot with review requests. Showcase review rating rich snippets on Google search results. Multi language.

Growave Screenshots

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Growave Video

What is Growave?

Growave Integrations

Growave Competitors

Growave Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.

Growave starts at $9.

Yotpo are common alternatives for Growave.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Growave are from Small Businesses (1-50 employees).

Growave Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Growave has proven to be an invaluable asset for eCommerce Shopify businesses, offering a range of functionalities that enhance the customer experience. Users have praised the app for its seamless integration with their websites and timely support. The ability to automate processes such as requesting and posting customer reviews, as well as incorporating a Shoppable Instagram feed on the home page, has saved users significant time and effort. Moreover, Growave's partnership-like approach has set it apart from more expensive reviews companies, fostering a strong sense of trust and collaboration. With its highly customizable interface and responsive support team, Growave allows users to create a personalized loyalty rewards program, implement social media login capabilities, and curate an engaging Instagram feed all within a single platform. By consolidating these features into one app, Growave eliminates the need to assemble multiple separate applications that may not work well together. The result is a cohesive and efficient solution that successfully builds customer loyalty while streamlining operations.

Responsive Customer Service: Many users have praised Growave for its responsive and supportive customer service. Customers appreciate the quick and professional responses to their emails, demonstrating a high level of responsiveness and professionalism from the company.

Seamless Integration: Several reviewers have commended Growave for its seamless integration with their websites. They have highlighted the expertise of the development team in implementing features according to their specifications, making the onboarding process easy and hassle-free.

Affordable Solution: Users find Growave to be a cost-effective solution compared to other agencies. It allows them to progress with website development without incurring high costs, making it an attractive option for businesses looking for affordable yet effective solutions.

Limited integration with Google Shopping: Some users have mentioned that Growave's integration with Google Shopping is not as seamless as other more established review sites. Although the company is actively working on improving this aspect, some reviewers feel that it could be better integrated.

Inconsistent layout and options settings: Several reviewers have highlighted the lack of uniformity in the layout and options settings of Growave's in-app apps on the back end. This inconsistency can make it challenging for users to navigate and customize their experience effectively.

Limited choices for social login platforms: A few users have expressed disappointment regarding the limited choices available for social login platforms when using Growave. They believe that there should be more options to allow customers to sign in through various social media platforms.

Attribute Ratings

Reviews

(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
February 14, 2024

Great Job Growave!!!

Mason Preddy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Rewards & Loyalty program, Wishlist function, Reviews function + many more business matters are all solved by using Growave
  • Customer Service
  • Innovative App
  • Competitive offer with other uses
  • Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature?
After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Clubâ„¢. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me.
Robert Lodge | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
With my site's design, we wanted to go with the cleanest possible mobile look. Anything with a pop-up widget was out of the question. This left me with Loyalty Lion or Growave for options in terms of a loyalty points app that can be embedded in its own dedicated page or menu. The app runs completely off site and doesn't install any code. I had many design changes that needed to be done, including the color change of almost every bit of text and background in the program. I could have done this myself, if it had been on the Shopify side. However I was able to reach out to the team and they promptly made all of the required changes, pretty much the same day. They absolutely didn't have to do any of that, based on the low price the app. For a fraction of the price of the other major loyalty point apps, you get awesome rewards, reviews, wishlist, and social login app, all baked into one, for a very low monthly fee (based on order volume). For the price, the quality of the app and the team backing it are unbeatable. Highly recommended, and I will be a customer for life as our store grows. Thanks so much Growave!
  • Embeds loyalty program
  • Simple, clean integration
  • Excellent back-end customer service
Great rewards and reviews app; has everything built in to keep customers returning.
Joseph (JJ) Richardson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Growave for their loyalty/rewards, referral, Instagram, and reviews functionality. We felt that having all of this info through the same app was valuable. Moreover, the Growave team has been incredibly helpful in customizing certain modules for our specific needs and brand. So far all interactions have been positive and we receive quick feedback and assistance. We still are collecting data on the monetary value to our company, but holistically it has added great value and accessibility for our customers.
  • Customization
  • Rapid turnaround
  • very helpful
  • Some integrations with Shopify 2.0 require customization
  • Some language or grammar in their default replies might not be perfect English but are easily customized
  • We do not use the wishlist app yet, so cannot comment on that
It is very valuable for loyalty programs, shoppable Instagram, and referrals. Although we enjoy the reviews portion too, there are other apps that offer just that. The main advantage is that it bundles all of these things into a single app, with a single point of contact, with a single set of customization, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it for my online store, JestPaint.com to reward my customers, collect reviews, and interact with them by answering product questions. It also allows my customers to post pictures on their reviews.
  • Rewards for purchases and other actions.
  • Collect reviews and Q&A.
  • Excellent customer service.
  • Show products added to Wishlist's.
  • None really
This is great software for any company looking to reward their customers for actions taken on their site, to collect great reviews, and to interact with customers in the form of product Q&A.
Score 9 out of 10
Vetted Review
Verified User
We are using Growave for our Shopify stores, for the following functions:<br><br>1. Customers Reviews <br>2. Customer Loyalty points <br>3. Shoppable Instagram feed<br><div><br>It helps us to build a more loyal customer base<br> </div>
  • Growave first seeks to understand the question before they take action
  • Quick response - Growave always responses within a couple of hours
  • They could improve their e-mail functionalilty. It is difficult to improve the look and feel of their e-mails
See the examples mentioned earlier. Growave offers a single system that can be used for multiple purposes. And their customer support is great.
Ralph Turchiano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Growave is a multifaceted consumer retention APP, that is truly difficult to appreciate until you begin to isolate the APP in its parts. Many aspects of the APP may seem superfluous at the time, but when trying to seek out APPs that may be similar in nature and assemble them all separately into something similar to the Growave APP. It is at this point you begin to realize that Growave is truly the Swiss Army Knife of consumer retention add ons.
  • Dynamic and easy to onboard with your e-commerce site.
  • Multi-Faceted
  • Exceptional customer service both in technical integration and promotion assistance.
  • It will be nice in the future to see a customizable all-in-one design module for a dynamic portal page for the customer accounts. Currently, the pages work fabulous, just with added customization, it will assist with future branding impressions.
With the number of features that accompany the Growave App, it is probably one of the best and fastest ways to launch a dynamic e-commerce site.
February 24, 2021

A Great App!

LaVerne Woroschuk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I added Growave to my shop over 6 months ago. The interface is very customizable and easy to use. The team at Growave has been one of the best I've worked with when it comes to support. They're always available, quick to respond, and very helpful. I've requested a handful of small tasks specific to my storefront and they helped me with a fix or customization for all of them. I'm very happy with the app!
  • Great Customer Service
  • Open Minded to Customer Feedback and Requests
  • Easily Integrates to Website
  • Love the Shopable Instagram Feature
  • The in-app apps (on the back end) aren't all consistent on how they are laid out and the options/settings.
  • I'd like to see a more in depth connection to social media. Specifically Instagram. It would be great to be able to ask site visitors for their social media handles at the same time that they input their email when they create an account.
I use Growave for their rewards program (point system) and their shoppable Instagram feature specifically. Growave does not have email marketing functionality or customer-specific product targeting which would be a nice addition.
Score 10 out of 10
Vetted Review
Verified User
We currently use Growave for our eCommerce Shopify business that adds extra functionalities such as the ability for users to have wishlist favourite products on our website to return to later on and the ability to use social media to create an account and log on to our website. As a small business we feel very well looked after by Growave, they have helped us integrate their app seamlessly onto our website in a timely manner and responds to email very quickly. Whenever we encountered any problems, we could always rely on Growave's dev team to provide us with assistance. Overall, we're very satisfied and happy with Growave's app and customer support.
  • Very supportive and patient customer service
  • Features are implemented according to how to specify it
  • App is seamlessly integrated to your website by Growave's dev team
  • No cons so far
Growave has free and paid functionalities, small businesses who want to grow sales with loyalty, rewards, reviews and wishlist functionalities for example are suited. Businesses can use their free features such as reviews, wishlist and social media login for free.
Score 10 out of 10
Vetted Review
Verified User
Growave adds extra useful functionality to our eCommerce Shopify site which allows us to automatically request and post reviews from customers and also we use the Shoppable Instagram feed on our home page - there are other functions in the package that we subscribe to but these are the main ones. We used to subscribe to a more expensive reviews company where we used to feel like just another client, but Growave despite being based in another country feels much more like a partner agency when we need to use them for advice or support.
  • Support - They respond to emails quickly and professionally.
  • Coding - They are Shopify experts and will also try to find a solution to a request.
  • They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.
  • As a 3rd party software they are not as integrated into Google Shopping as other more established review sites however they are working to ensure that our reviews appear in our Google Shopping campaign.
For SME's who use Shopify they are the best developers and provide the best support of any paid app that we have.
February 17, 2020

Great software!

Score 10 out of 10
Vetted Review
Verified User
The software is very well developed, intuitive and thought for the end customer. We have user the full functionality of the Growave package on our site, and it has made a huge difference for our business. The Social Shop Wave feature has enabled us to increase our sales channels and conversion rate.
  • Intuitive.
  • Service.
Growave very good for eCommerce and sales where you want users to engage quickly with content and news.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Growave is an app from Shopify that provides a lot of solutions in one, convenient location. It was used by the marketing department to set up a lot of our website's functionality, including Instagram galleries, loyalty and rewards, wishlists (especially during the holiday shopping season), social login, and comments/questions. We were able to automate a lot of the process and this single app saved us so much time in set up. Before, we were using multiple apps that didn't always agree with each other. With Growave, we were able to install one app that worked for everything we needed!
  • They worked with us to style our wishlists so that they worked with our existing web design.
  • Automated emails reminded people to come back to their wishlists, like when there was a sale or discount.
  • Reviews need to be more robust so that it can compete with Smile.io and Yotpo features.
  • Social login seems to have limited choices for social platforms that allow sign in.
Growave is the best option for the price and it allows you to keep all your data in one place. Wishlist emails and loyalty/rewards emails are all in the same place, so you know how often people are being notified about your site. Growave doesn't really seem to work with certain website stylings, so if you have a highly styled website, it may not be the best option. We had to work with Growave a lot to get the styles of the modules to match our site.
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