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Growave

Score9.7 out of 10

14 Reviews and Ratings

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What is Growave?

Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.

Categories & Use Cases

Media

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Reviews

What users are saying about Growave.
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Great Job Growave!!!

Mason PreddyView profile
Founder/CEO in Corporate at WhiteBrights® (51-200 employees employees)

Use Cases and Deployment Scope

Rewards & Loyalty program, Wishlist function, Reviews function + many more business matters are all solved by using Growave

Pros

  • Customer Service
  • Innovative App
  • Competitive offer with other uses

Cons

  • Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature?

Return on Investment

  • Enable us to grow our list of customers
  • Allow us to engage with our customers in a unique way
  • Provides a unique differentiator for us

Alternatives Considered

Smile.io

Other Software Used

LinkedIn Premium Business, Shopify

Growave is perfect for our shop!

Robert LodgeView profile
Owner in Sales at Resynate.com (1-10 employees employees)

Use Cases and Deployment Scope

With my site's design, we wanted to go with the cleanest possible mobile look. Anything with a pop-up widget was out of the question. This left me with Loyalty Lion or Growave for options in terms of a loyalty points app that can be embedded in its own dedicated page or menu. The app runs completely off site and doesn't install any code. I had many design changes that needed to be done, including the color change of almost every bit of text and background in the program. I could have done this myself, if it had been on the Shopify side. However I was able to reach out to the team and they promptly made all of the required changes, pretty much the same day. They absolutely didn't have to do any of that, based on the low price the app. For a fraction of the price of the other major loyalty point apps, you get awesome rewards, reviews, wishlist, and social login app, all baked into one, for a very low monthly fee (based on order volume). For the price, the quality of the app and the team backing it are unbeatable. Highly recommended, and I will be a customer for life as our store grows. Thanks so much Growave!

Pros

  • Embeds loyalty program
  • Simple, clean integration
  • Excellent back-end customer service

Return on Investment

  • All positive; customers love it!

Growave has been working wonderfully for SWIFF - makes our site as fresh as our product.

Joseph (JJ) RichardsonView profile
Co-founder at SWIFF (1-10 employees employees)

Use Cases and Deployment Scope

We use Growave for their loyalty/rewards, referral, Instagram, and reviews functionality. We felt that having all of this info through the same app was valuable. Moreover, the Growave team has been incredibly helpful in customizing certain modules for our specific needs and brand. So far all interactions have been positive and we receive quick feedback and assistance. We still are collecting data on the monetary value to our company, but holistically it has added great value and accessibility for our customers.

Pros

  • Customization
  • Rapid turnaround
  • very helpful

Cons

  • Some integrations with Shopify 2.0 require customization
  • Some language or grammar in their default replies might not be perfect English but are easily customized
  • We do not use the wishlist app yet, so cannot comment on that

Return on Investment

  • Still too early to tell, but in the first month the ROI was positive
  • meets the business objective of rewards program
  • helps us display our instagram on site

Growave is a perfect system to use in a Shopify environment for a customer loyalty and reviews program

Matthijs Bijl
Managing Editor in Corporate at POM Amsterdam (11-50 employees employees)

Pros

  • Growave first seeks to understand the question before they take action
  • Quick response - Growave always responses within a couple of hours

Cons

  • They could improve their e-mail functionalilty. It is difficult to improve the look and feel of their e-mails

Return on Investment

  • I don't have these details yet available

Growave: A powerful multifaceted dynamic app for launching an e-commerce site

Ralph TurchianoView profile
Owner in Social Media at AlchePharma (11-50 employees employees)

Pros

  • Dynamic and easy to onboard with your e-commerce site.
  • Multi-Faceted
  • Exceptional customer service both in technical integration and promotion assistance.

Cons

  • It will be nice in the future to see a customizable all-in-one design module for a dynamic portal page for the customer accounts. Currently, the pages work fabulous, just with added customization, it will assist with future branding impressions.

Return on Investment

  • Consumers truly enjoy the loyalty point program.
  • The App makes it very fluid for easy log in's by the consumer.
  • E-mail Notifications and retention programs are effective.

Other Software Used

Google Ad Manager, Facebook for Business, Microsoft Advertising (formerly Bing Ads)

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