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Growave

Growave
Formerly SocialShopWave

Overview

What is Growave?

Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.

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Recent Reviews

TrustRadius Insights

Growave has proven to be an invaluable asset for eCommerce Shopify businesses, offering a range of functionalities that enhance the …
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A Great App!

10 out of 10
February 24, 2021
I added Growave to my shop over 6 months ago. The interface is very customizable and easy to use. The team at Growave has been one of the …
Continue reading

Great software!

10 out of 10
February 17, 2020
The software is very well developed, intuitive and thought for the end customer. We have user the full functionality of the Growave …
Continue reading
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Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://growave.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

Growave Loyalty Rewards Program Alternative / Competitors

YouTube

Growave - SproutX 2021 Demo Day

YouTube
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Product Details

What is Growave?

Growave is a Shopify marketing platform with tools for photo reviews, wishlists, loyalty programs, referrals, and UGC.

It is used to:

- Create a points program, reward with discounts, in-store cash, and free products. Let shoppers market a brand with a Referral program, treat VIPs
- Simplify the buying process, send personalized emails with buying triggers: drop in price, back in stock, on sale, running out of stock
- Collect photo reviews on autopilot with its review requests. Showcase review rating-rich snippets on Google search results. Multi-language.

Growave Features

  • Supported: Create points program, reward with discounts, in-store cash, free products. Lets shoppers market a brand with a Referral program, treat VIPs
  • Supported: Simplify buying process, send personalized emails with buying triggers: drop in price, back in stock, on sale, running out of stock
  • Supported: Collect photo reviews on autopilot with review requests. Showcase review rating rich snippets on Google search results. Multi language.

Growave Screenshots

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Growave Video

What is Growave?

Growave Integrations

Growave Competitors

Growave Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.

Growave starts at $9.

Yotpo are common alternatives for Growave.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Growave are from Small Businesses (1-50 employees).

Growave Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Growave has proven to be an invaluable asset for eCommerce Shopify businesses, offering a range of functionalities that enhance the customer experience. Users have praised the app for its seamless integration with their websites and timely support. The ability to automate processes such as requesting and posting customer reviews, as well as incorporating a Shoppable Instagram feed on the home page, has saved users significant time and effort. Moreover, Growave's partnership-like approach has set it apart from more expensive reviews companies, fostering a strong sense of trust and collaboration. With its highly customizable interface and responsive support team, Growave allows users to create a personalized loyalty rewards program, implement social media login capabilities, and curate an engaging Instagram feed all within a single platform. By consolidating these features into one app, Growave eliminates the need to assemble multiple separate applications that may not work well together. The result is a cohesive and efficient solution that successfully builds customer loyalty while streamlining operations.

Responsive Customer Service: Many users have praised Growave for its responsive and supportive customer service. Customers appreciate the quick and professional responses to their emails, demonstrating a high level of responsiveness and professionalism from the company.

Seamless Integration: Several reviewers have commended Growave for its seamless integration with their websites. They have highlighted the expertise of the development team in implementing features according to their specifications, making the onboarding process easy and hassle-free.

Affordable Solution: Users find Growave to be a cost-effective solution compared to other agencies. It allows them to progress with website development without incurring high costs, making it an attractive option for businesses looking for affordable yet effective solutions.

Limited integration with Google Shopping: Some users have mentioned that Growave's integration with Google Shopping is not as seamless as other more established review sites. Although the company is actively working on improving this aspect, some reviewers feel that it could be better integrated.

Inconsistent layout and options settings: Several reviewers have highlighted the lack of uniformity in the layout and options settings of Growave's in-app apps on the back end. This inconsistency can make it challenging for users to navigate and customize their experience effectively.

Limited choices for social login platforms: A few users have expressed disappointment regarding the limited choices available for social login platforms when using Growave. They believe that there should be more options to allow customers to sign in through various social media platforms.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
February 14, 2024

Great Job Growave!!!

Mason Preddy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Rewards & Loyalty program, Wishlist function, Reviews function + many more business matters are all solved by using Growave
  • Customer Service
  • Innovative App
  • Competitive offer with other uses
  • Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature?
After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Clubâ„¢. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me.
  • Enable us to grow our list of customers
  • Allow us to engage with our customers in a unique way
  • Provides a unique differentiator for us
Smile.io was not very customizable. The customer service was not very friendly or helpful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it for my online store, JestPaint.com to reward my customers, collect reviews, and interact with them by answering product questions. It also allows my customers to post pictures on their reviews.
  • Rewards for purchases and other actions.
  • Collect reviews and Q&A.
  • Excellent customer service.
  • Show products added to Wishlist's.
  • None really
This is great software for any company looking to reward their customers for actions taken on their site, to collect great reviews, and to interact with customers in the form of product Q&A.
  • Very positive. Thousands of customers have left amazing reviews and used their rewards.
I have not used any other before because this one was great from the get go.
1
CEO of the company mainly, which is also in charge of customer retention and customer experience along with customer service in general.
1
Just the CEO which has some knowledge on the app and can always reach out to their support staff which is very helpful and responsive.
  • Getting reviews from customers
  • Rewarding customers with gift cards
  • Creating a Q&A section so customers interact with us on the product page
  • The Q&A section as a selling opportunity was new to us
  • Rewarding customers for their birthday has created some good feedback
  • User generated content in the forms of reviews with pictures has been great
  • Creating a VIP program
Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.
No
  • Price
  • Product Features
  • Product Usability
Features was the main thing, they really offer about everything you need to create a good customer experience and get customers interacting with you and your site.
I would not.
  • Implemented in-house
No
Change management was minimal
Nothing really, we were not using any other app and our employees needed no training on it as I am in charge of it.
  • Layout and design
It was easy to do and their support team helped when needed.
The most amazing customer service I have ever received!
No need to do that.
Yes
Yes
When my wishlist page was not working due to changes I made on my theme, in less than 2 hours it was working again!
Super easy to understand user interface for both the administrator and the final user. Also, amazing customer service.
  • Reviews
  • Rewards
  • Q&A
  • Wishlist
  • None
February 24, 2021

A Great App!

LaVerne Woroschuk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I added Growave to my shop over 6 months ago. The interface is very customizable and easy to use. The team at Growave has been one of the best I've worked with when it comes to support. They're always available, quick to respond, and very helpful. I've requested a handful of small tasks specific to my storefront and they helped me with a fix or customization for all of them. I'm very happy with the app!
  • Great Customer Service
  • Open Minded to Customer Feedback and Requests
  • Easily Integrates to Website
  • Love the Shopable Instagram Feature
  • The in-app apps (on the back end) aren't all consistent on how they are laid out and the options/settings.
  • I'd like to see a more in depth connection to social media. Specifically Instagram. It would be great to be able to ask site visitors for their social media handles at the same time that they input their email when they create an account.
I use Growave for their rewards program (point system) and their shoppable Instagram feature specifically. Growave does not have email marketing functionality or customer-specific product targeting which would be a nice addition.
  • The rewards program and discount tiers have help with conversions.
  • The shopable instagram gallery is awesome for customer to see products from Instagram posts.
I selected Growave based on reviews and research from the web. I have not been disappointed with my choice.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Growave is an app from Shopify that provides a lot of solutions in one, convenient location. It was used by the marketing department to set up a lot of our website's functionality, including Instagram galleries, loyalty and rewards, wishlists (especially during the holiday shopping season), social login, and comments/questions. We were able to automate a lot of the process and this single app saved us so much time in set up. Before, we were using multiple apps that didn't always agree with each other. With Growave, we were able to install one app that worked for everything we needed!
  • They worked with us to style our wishlists so that they worked with our existing web design.
  • Automated emails reminded people to come back to their wishlists, like when there was a sale or discount.
  • Reviews need to be more robust so that it can compete with Smile.io and Yotpo features.
  • Social login seems to have limited choices for social platforms that allow sign in.
Growave is the best option for the price and it allows you to keep all your data in one place. Wishlist emails and loyalty/rewards emails are all in the same place, so you know how often people are being notified about your site. Growave doesn't really seem to work with certain website stylings, so if you have a highly styled website, it may not be the best option. We had to work with Growave a lot to get the styles of the modules to match our site.
  • Huge savings from consolidating the different apps into one platform.
  • Wishlists boosted our sales by a significant amount (don't remember the exact number).
Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews. Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However, Yotpo carries a much higher price tag.
They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
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