GrowthScore

GrowthScore is a Net Promoter Score (NPS) software offered by AppVirality Inc. According to the vendor, the software is designed to help businesses collect actionable feedback, measure customer satisfaction, improve customer retention, and drive growth. The product is suitable for businesses of all sizes, from startups to large enterprises, and is utilized by various professionals including Product Managers, Marketing Managers, Customer Success Managers, Support Teams, and SaaS Companies.

Key Features

Collect Actionable Feedback and Boost Customer Satisfaction with NPS: According to the vendor, GrowthScore's NPS software enables businesses to collect actionable feedback from customers in real-time, helping them understand customer happiness and identify areas for improvement.

Monitor customer health and inspire loyalty: The vendor claims that GrowthScore's NPS software allows businesses to monitor customer health and identify loyal customers by tracking NPS scores. This information can be used to inspire loyalty and retain customers by addressing their needs and concerns.

Integrations: According to the vendor, GrowthScore seamlessly integrates with existing tools such as helpdesk software and product analytics tools, providing businesses with a comprehensive view of customer feedback and engagement.

End-to-End Solution to Improve Customer Retention and Prevent Churn: The vendor states that GrowthScore serves as a valuable partner for product, marketing, and customer success teams, saving time and helping achieve quantifiable results in customer retention and churn prevention.

Generate Qualified Leads through Referrals: The vendor claims that GrowthScore enables businesses to trigger referral programs when customers are most satisfied, allowing for lead generation optimization through reward rules, customized campaigns, and real-time metrics analysis.

Drive more reviews, faster: According to the vendor, GrowthScore helps businesses identify their most active customers and automate the review process, saving time and increasing the number of positive reviews.

40+ New-Age Companies Share How They Use NPS to Grow: GrowthScore provides insights from high-growth companies on how they leverage NPS to drive exponential growth, offering strategies and tactics that businesses can learn from and apply to their own growth strategies.