Guesty is a property management platform designed to streamline and automate various aspects of hospitality operations. According to the vendor, this platform caters to businesses of all sizes, including vacation rental managers, property management companies, bed and breakfast owners, serviced apartment operators, and boutique hotel managers. It offers a range of features to efficiently manage reservations, communicate with guests, optimize revenue, and streamline daily tasks.
Key Features
Channel Manager: Users can list, update, and manage properties on multiple booking sites from one dashboard. This feature aims to increase visibility and reach more guests by listing properties on various channels. The platform provides channel-specific capabilities and policies to optimize operations and minimize errors.
Guesty Websites: Users can create customized websites for properties without any coding required. The platform offers professional templates and drag-and-drop widgets to showcase brands and properties. It also enables direct bookings and payment processing on the website.
Multi-Unit Management: Users can consolidate and manage multiple properties from one central platform. This feature aims to streamline operations and automate tasks across groups of similar listings. It also allows users to optimize occupancy rates by easily switching reservations between sub-units.
Open API: Guesty seamlessly integrates with external tools and services through its open API. This integration enables users to access real-time data and empower teams with actionable insights. The platform can be customized and scaled to fit specific business needs.
Direct Reservations: Users can build a direct booking website to increase brand visibility and revenue. This feature allows customization of pricing strategies and offering special promotions to attract guests. The platform aims to provide a smooth booking process and enhance guest satisfaction.
Automation Tools: Guesty offers automation tools to streamline routine tasks such as guest communication and pricing adjustments. This feature aims to increase operational efficiency and save time for other business activities. It also ensures timely and personalized communication to enhance the guest experience.
Reporting Tools: Users can generate customizable reports with real-time data for business insights. This feature allows monitoring of key metrics and performance indicators to make informed decisions. Reports can be shared with stakeholders to keep them informed about property performance.
Task Management: Guesty provides a centralized workspace to track and prioritize tasks. Users can assign tasks, set deadlines, and collaborate with team members. This feature aims to improve productivity and ensure effective task management.
Multi-Calendar: Users can view and manage reservations across all properties from a single calendar. This feature helps identify vacancies and optimize occupancy rates by moving guests between units. Reservations from multiple channels can be synced to avoid double bookings.
Damage Protection: Guesty offers a simple claim process to protect properties from guest damages. This feature aims to eliminate guest involvement and friction in the claim process. It allows users to recover costs quickly and efficiently.
Guesty PriceOptimizer: This feature helps optimize pricing strategies to maximize revenue and occupancy. Users can align rates with market trends, events, and demand. The platform aims to save time and avoid manual errors with automated pricing adjustments.
